ibis Medellin Hotel 3 stars

Customer review rating 4.4/5 16,820 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Medellin
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+ 17 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Strategic location, with easy access to all the city's points of interest.

  • Located between Medellin's Industriales and Poblado metro stations

  • Just 10 minutes from Medellin's local airport, Olaya Herrera.

  • Value for money

  • Bar open 24h serving light dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • OLAYA HERRERAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Medellin

Calle 20 N 44 16
5001000
medellin
colombia

Tel: +5744441554

Fax: (+57)3502138586

Check-in from 12h00

Check out up to 12h00

  • MEDELLIN SAN DIEGO : 

  • By plane

    JOSE MARIA CORDOVA At 40km / 24 miles

  • By plane

    OLAYA HERRERA At 15km / 9 miles - Shuttle paying

GPS :6.224094, -75.573546

Our accommodation(s)

The rooms are designed in a standard layout. Each room has a television with remote control, safe, hangers, extra pillows and private bathroom.

Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Room with one double bed and one folding bed suitable for children up to 11 years old.

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Room Office: Room w/o bed customized as office for exclusive use during day

  • Max. number of persons: 2
Rooms

Our restaurants and bars

LA TABLE ROUGE

Type of cuisine: International

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RENDEZ-VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Medellin

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

16,820 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,352 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

very clean

Customer review rating 4.4/5

Claudia Solo - 09/01/2021 Confirmed reviews ALL

quiet an clean

Dear Claudia, good morning! We very much appreciate your comments regarding your stay at the ibis Medellin. It is always a pleasure to receive positive feedback. It's a big motivation for all our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelie Hennebelle Gerente General

Well Located

Customer review rating 4.4/5

Manuel Solo - 30/12/2020 Confirmed reviews ALL

Great experience, well located hotel, near cool places

ESTANCI COMODA, EXCELENTE UBICAICON

Customer review rating 4.4/5

Theodoro P. Business - 30/12/2020 Confirmed reviews ALL

EXCELENTE, SUPER AGRADABLE E IMPECABLE

Estimado señor p., Reciba un cordial saludo por parte del equipo Ibis Medellin, queremos agradecer el tiempo que se tomo para responder a nuestra encuesta, sus comentarios y retroalimentacion son muy importantes para nosotros. Revisando su calificacion observamos que tuvo un inconveniente con sus alimentos, nos gustaria saber a que hora tomo sus alimentos y el plato solicitado pues queremos satisfacer y mejorar al maximo las experiencias de nuestros clientes. Una vez mas agradecemos enormemente el tiempo que se ha tomado para responder a nuestra encuesta, y esperamos poder atenderle muy pronto nuevamente en este su hotel Ibis Medellin. Cordialmente, Equipo Ibis Medellin

Lipstick on my orange juice glass

Customer review rating 4.4/5

Daniella Couples - 29/12/2020 Confirmed reviews ALL

Horrible... in th middle of covid 19 in the world, and the hotel is not even capable of washing the dishes well and apply bio security protocols.

Dear Mrs Hernandez , Thank you for taking the time to tell us about your experience at the ibis Medellin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; this kind of situations are not allowed even during this period of time, we are going to take corrective actions about this situation to ensure quality for our customers. thank you one more time for your feed back, and we hope that in the near future you give us the opportunity to serve you again. best regards. Ibis Medellin Team

Excelente

Customer review rating 4.4/5

Ever Business - 28/12/2020 Confirmed reviews ALL

Greqt place thanks

Good stay

Customer review rating 4.4/5

Evaristo D. B. Couples - 26/12/2020 Confirmed reviews ALL

Well located and friendly

Dear Evaristo David , We very much appreciate your comments regarding your stay at the ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Medellin team

Carlos Ceballos was amazing receptionist

Customer review rating 4.4/5

Joseph Business - 24/12/2020 Confirmed reviews ALL

Carlos Ceballos went out of his way to help me out with everything I needed. I request that you give him a promotion in the company! Great man!

Dear Mr t., We want to than you for your comments and for the time that you take to give us a survey. we want to let you know that Carlos will be noticed about your comments, at ibis every one work to provide a great customer service and great experiences. thank you one more time for the time that you take to answer our survey, and we hope that in the near future we can serve you one more time. Best Regards. Ibis Medellin Team

Excelente

Customer review rating 4.4/5

Anonymous Couples - 22/12/2020 Confirmed reviews ALL

Agradable

Señor Jhon Jairo, reciba un cordial saludo Mil gracias por haber dado respuesta a nuetsra encuesta de satisfacción de servicio, para nostros es muy importante la opinion de nuestros clientes. Es muy agradable tener comentarios tan positivos sobre su estadia en Ibis Medellin. Esperamos tenerlo prontamente de nuevo con nostros para recibirle con la amabilidad y calidez que nos catcteriza Le deseamos una feliz navidad y unas felices fiestas de fin de año Equipo Ibis Medellin

AWESOME !!!

Customer review rating 4.4/5

Er… Solo - 22/12/2020 Confirmed reviews ALL

The hotel and facilities are great ,clean, organized. It is located near everything and the neighborhood is very safe . The staff is GREAT !!!!!

Comodo

Customer review rating 4.4/5

Guillermo Couples - 22/12/2020 Confirmed reviews ALL

Agradable

Buenas tardes, estimado Guillermo Reciba un cordial saludo. Muchas gracias por haber dado respuesta a nuestra encuesta de satisfacción de servicio, es grato para nosotros recibir comentarios tan positivos como los que usted nos dio. Compartiremos con todo nuestro equipo de trabajo los comentarios positivos sobre el servicio, ya que esto los incentiva a ser mejor cada día .De nuevo mil gracias por elegirnos y esperamos tenerlo de nuevo aquí en su casa ibis Medellin. Felices Fiestas. Equipo ibis Medellin.

Dissapointed

Customer review rating 4.4/5

Gill B. Business - 18/12/2020 Confirmed reviews ALL

Very dissapointed just from the start, non of the staff of the hotel (3) that were at the lobby when I was checking in did not ask me if I needed any help witt any of my suitcases, (I was carrying 3 small suitcases). Same no offer to help when I have to walk to the elevators. None of the 3 staff plus a security guard were busy with anything. At the time of my check in, I was the only person in the lobby.

Dear Gill Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yessica Pérez Serna Subgerente Alojamiento

A place not a normal Hotel ,A place where your are treated with the up most respect and perfessionalism of the entire Staff.

Customer review rating 4.4/5

Elkin C. L. Business - 18/12/2020 Confirmed reviews ALL

A well managed Hotel Staff .With all well educated in several languages and all in perfect balance .

Dear Mr. Correa We want to than you for your comments and for the time that you take to give us a survey, receive comments like yours increase our passion fir the guest satisfaction and to provide the best customer service experience. thank you one more time for the time that you take to answer our survey, and we hope that in the near future we can serve you one more time. Best Regards. Ibis Medellin Team

Agradable

Customer review rating 4.4/5

German C. Friends - 15/12/2020 Confirmed reviews ALL

Satisfecho

Buenos dias Señor German Nos alegra mucho saber que tuvo una buena estancia en nuestro hotel y queremos agradecerle por la confianza depositada en nuestros servicios. Adicional por el tiempo que tomo para dejarnos su puntuación, esto es muy importante para nosotros ya que nos motiva a seguir dando lo mejor en nuestro día a día. Esperamos tenerlo de nuevo con nosotros. Le deseamos un excelente día y Felices fiestas! Cordialmente Yessica Pérez Serna Subgerente Alojamiento

Good option

Customer review rating 4.4/5

Francisco Couples - 15/12/2020 Confirmed reviews ALL

It was a good experience, the staff was friendly, the room comfortable and a good parking lot area

Señor Francisco, Reciba un cordial saludo Mil gracias por haber dado respuesta a nuestra encuesta de satisfacción de servicio, para nostros es muy importante conocer la experiencia de estadia de nuestros clientes en el hotel Ibis Medellin Esperamos tenerlo de nuevo con nostros, para recibirle con la calidez y amabilidad que nos caracteriza Feliz dia Equipo Ibis Medellin

Excelent Stay

Customer review rating 4.4/5

Emmanuel S. Solo - 14/12/2020 Confirmed reviews ALL

Confort 100%

Well located amazing customer service and delicious food

Customer review rating 4.4/5

Marta B. Couples - 13/12/2020 Confirmed reviews ALL

From the Tax driver Edward to the restaurant staff especially Lorena we felt like home away from home. Thank you

Dear Mrs B., We want to than you for your comments and for the time that you take to give us a survey. we want to let you know that Lorena will be noticed about your comments, at ibis every one work to provide a great customer service and great experiences. thank you one more time for the time that you take to answer our survey, and we hope that in the near future we can serve you one more time. Best Regards. Ibis Medellin Team
Customer review rating 4.4/5

Marco O. Friends - 10/12/2020 Confirmed reviews ALL

Excellent, I Felt really confortable and well atended.

Well located

Customer review rating 4.4/5

Beatriz H. R. A. Business - 09/12/2020 Confirmed reviews ALL

It was great

Dear Beatriz, Good Morning We very much appreciate your comments regarding your stay at the ibis Medellin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards Aurelie Hennebelle Gerente General

Agradable

Customer review rating 4.4/5

Maricela C. Business - 06/12/2020 Confirmed reviews ALL

Tranquilo

Excelent service

Customer review rating 4.4/5

Alejandro Couples - 04/12/2020 Confirmed reviews ALL

It was wonderful since the beginning to the end

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