ibis Medellin 3 stars

Customer review rating (ALL Rating) 4.2/5 3,103 reviews

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Calle 20 N 44 16, 5001000 MEDELLIN, Colombia

Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 11 years stay free with parents

  • 15 minutes' drive to the center of Medellin

  • 11-minute drive to the South Terminal

  • Hotel in Medellin near Olaya Herrera Airport

Our accommodation(s)

Hotel location

ibis Medellin

Calle 20 N 44 16
5001000 MEDELLIN
Colombia

GPS:6.224094, -75.573546

Telephone
Fax +57 350 2138586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LA TABLE ROUGE

Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,103 reviews

TripAdvisor Rating  4.1/5  1,436 reviews

Customer review rating 2.5/5

Janine C. Business - Confirmed reviews ALL

The room was cold and no temperature monitor to change it, only an ac and remote. the shower was not female friendly, when I arrived my sink was dirty, the light beside my bed flickered and made electrical sounds. The only good thing was the bed was comfortable.

Hello, Thank you very much for taking the time to share your experience with us. We are truly sorry for the inconveniences you encountered during your stay — this is far from the standard we want to offer. We apologize for the cold temperature in the room, the lack of proper control options, and the issues you found with the shower, the cleanliness of the sink, and the bedside light flickering. These situations are unacceptable, and we appreciate you bringing them to our attention so we can correct them immediately with our maintenance and housekeeping teams. On the positive side, we’re glad to hear that you found the bed comfortable — but of course, we want every part of your stay to feel just as good. We would love the opportunity to welcome you back and offer you the experience you truly deserve. Please feel free to reach out to us directly on your next visit so we can assist you personally. Thank you again for your feedback — it genuinely helps us improve.

Customer review rating 5.0/5

Tania C. L. Business - Confirmed reviews ALL

I can only day thank you

Hello! We’re truly happy to hear you had a great stay with us. The fact that you “can only say thank you” already means the world to our team. Thank you for choosing ibis Medellín and for sharing such a kind message. We hope to welcome you back soon for another wonderful experience!

Customer review rating 3.0/5

Henry M. C. Business - Confirmed reviews ALL

Alarma de emergencia se alarmo en la madrugada.

Estimado huésped, Lamentamos sinceramente la molestia ocasionada por la activación de la alarma de emergencia durante la madrugada. Entendemos el impacto que esto pudo tener en su descanso y queremos ofrecerle nuestras disculpas por la interrupción. La alarma se activó debido a [causa breve y verificada, ejemplo: un sensor sensible, una falla técnica, humo detectado en cocina, etc.], y nuestro equipo actuó de inmediato para verificar la situación y garantizar la seguridad de todos los huéspedes. Afortunadamente, no hubo ningún riesgo real y el sistema fue restablecido rápidamente. Agradecemos su comprensión y queremos asegurarle que estamos tomando medidas para evitar que un inconveniente como este vuelva a ocurrir. Si hay algo adicional que podamos hacer para mejorar su estancia, por favor no dude en hacérnoslo saber. Estamos aquí para asistirle. Cordiamente. Ama de llaves Maryory Peña Hotel ibis Medellin

Customer review rating 4.0/5

Bibian G. M. Business - Confirmed reviews ALL

Just To I needed

Dear guest, Thank you so much for your kind words! We’re delighted to hear that our location at ibis Medellín was exactly what you needed and that it made your stay convenient and enjoyable. Providing a comfortable and welcoming environment for our guests is always our top priority, so it’s wonderful to know we were able to meet your expectations. We hope to have the pleasure of welcoming you back on your next visit to Medellín, where we’ll be ready to make your stay just as seamless and enjoyable. Katherine Pérez Ibis Medellin Team

Customer review rating 3.0/5

Barbara W. Business - Confirmed reviews ALL

I was not allowed to stay in this hotel where I was booked because of a flooded floor.My driver took me to another hotel where I was booked and left me there. The receptionist didn’t speak English so we communicated via google translator. After a very long wait she took me to a room which was occupied! We went back to reception and after another very long wait, the same thing happened - the room was occupied! Third time lucky. I got to my room after midnight! Breakfast was at the original hotel, the Ibis Medellin. Fortunately I was driven there and able to stay at the Ibis for the remaining nights. It was OK but nothing special although the young man who checked me in (Azurro I think his name was) was good

Dear guest, Thank you for taking the time to share your experience, and please accept our sincerest apologies for the inconveniences you encountered. What happened during your arrival is far from the standard we aim to provide. The issues with the room allocation at the alternative hotel were unacceptable, and we understand how frustrating this must have been after a long day of travel. We are glad to know that once you arrived at ibis Medellín your stay improved, and we appreciate your kind words about our team member Álvaro, we will make sure to share your comment with him. We would also like to inform you that we have already spoken with the accommodation involved regarding what happened, and they have assured us they are actively working to correct the errors to prevent this from happening again. Please rest assured that we take your feedback very seriously and are reviewing the situation with the teams involved. We hope you will give us another opportunity in the future so we can offer you the comfortable and seamless experience you deserve. Thank you again for your feedback. Katherine Pérez Ibis Medellin team

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Other web-users rate our hotel

  • 757 reviews 9.5/10 Location
  • 1,089 reviews 4.3/10 Room
  • 1,353 reviews 7.4/10 Service
  • 44 reviews 2.8/10 WiFi
  • 535 reviews 7.9/10 Breakfast
  • 519 reviews 2.9/10 Comfort
  • 453 reviews 5.8/10 Cleanliness
  • 279 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.