ibis Medellin Hotel 3 stars

Customer review rating 4.4/5 16,339 reviews

ibis Medellin
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Strategic location, with easy access to all the city's points of interest.

  • Located between Medellin's Industriales and Poblado metro stations

  • Just 10 minutes from Medellin's local airport, Olaya Herrera.

  • Value for money

  • Bar open 24h serving light dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • OLAYA HERRERAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Medellin

Calle 20 N 44 16
5001000
medellin
colombia

Tel: +5744441554

Fax: (+57)4/4441553

Contact email

Check-in from 12h00

Check out up to 12h00

  • MEDELLIN SAN DIEGO : 

  • By plane

    JOSE MARIA CORDOVA At 40km / 24 miles

  • By plane

    OLAYA HERRERA At 15km / 9 miles - Shuttle paying

GPS :6.224094, -75.573546

Our accommodations

The rooms are designed in a standard layout. Each room has a television with remote control, safe, hangers, extra pillows and private bathroom.

Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Room with one double bed and one folding bed suitable for children up to 11 years old.

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone
Rooms

Our restaurants and bars

LA TABLE ROUGE

Type of cuisine: International

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RENDEZ-VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Medellin

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

16,339 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,349 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Estancia agradable

Customer review rating 4.4/5

Ca… Business - 24/03/2020 Confirmed reviews ALL

Encantada

Buenos dias señora Camila Queremos agradecerle el tiempo que tomo para darnos su calificación con respecto a su estadía, nos encanta saber que su estancia en nuestro hotel la dejo "encantada". Esperamos que usted y su familia se encuentren bien en estos días y confiamos en tenerla de vuelta en un futuro viaje a la ciudad de Medellin. Reciba un cordial saludo. Yessica Pérez Serna Subgerente

Awesome hotel, nice staff

Customer review rating 4.4/5

Cesar A. Friends - 22/03/2020 Confirmed reviews ALL

Hotel is really nice and well situated, close to great areas around town. Only reason didn't rate a 10 is because check-in took a while. Other than that, everything was great! Would stay again if in Colombia.

Dear Mr A., first if all, we want to thank you for the time that you take to answer our survey, your comments regarding your stay at the ibis Medellin hotel are very important for us. We also want to apologize for the inconvenient during your check in, our priority is make you feel welcome and comfortable in to the hotel, we want to let you know that we will take all the correctives about it. thank you very much one more time, and we hope that your family and you are ok during this period of time. see you in the near future. best regards. Ibis Medellin Team

Great stay

Customer review rating 4.4/5

Miguel M. H. Couples - 21/03/2020 Confirmed reviews ALL

The staff was excellent and the location. I highly recommend the Ibis Medellin. I look forward to my next visit. Stay safe.

Dear Mr. Martinez, We want to thank you for your comments regarding your stay at the ibis Medellin Hotel, for us its so amazing to receive comments like yours. feel welcome to come back at any time, we will be waiting for you as always in this your second home. We hope that you and your family are fine and healthy during this global situation. Sincerely, Ibis Medellin Team

Perfect choice

Customer review rating 4.4/5

Juan A. Friends - 18/03/2020 Confirmed reviews ALL

Enjoyed the experience. Only 1 night stay but will definitely keep this place at top of list on next trip to Medellin. Outstanding price, great location near Poblado and Parque Lleras. Modern and clean with very friendly and professional staff.

Dear Mr. A.: We want to thank you for your comments regarding your stay at the ibis Medellín hotel, for us it´s amazing to receive comments like yours. these help us to improve our service and guest experiences day by day. It was a pleasure to serve you, and we hope that you and your family are well and healthy during this global situation. see you in the near future and in your future visits to Medellin. Sincerely, Ibis Medellin team

Centrally Located

Customer review rating 4.4/5

Veloscotto Solo - 17/03/2020 Confirmed reviews ALL

Quiet, clean, safe, and convenient location. Nice and professional staff. Rooms have air conditioning, windows that open, and comfortable beds.

Dear Mr. G.: We want to thank you for your comments about your stay at the ibis Medellin hotel, for us it is incredible to receive comments like yours. These comments help us improve day by day. We apologize for the problem with eggs at breakfast. We will be careful with this type of situation, to avoid inconveniences for our clients. We hope that you and your family are well and healthy during this global situation. Sincerely, Ibis Medellin team

Bad customer attention

Customer review rating 4.4/5

Sergio A. B. L. Business - 17/03/2020 Confirmed reviews ALL

The people in reception were not gentle and didnt tknow how to vive good attention.

Dear Sergio, we want to thank you for taking the time to tell us about your experience at the ibis Medellin. we are so sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we work hard to provide a superior service experience for every customer; therefore your feedback is very important to us. please tell us a little bit more about the inconvinients that you had during your stay.this will help us to improve and provide a better customer experience. One more time, thank you for sharing your experience, and we hope that you will give us the opportunity to serve you one more time. Best Regards, Ibis Medellin Team

Excelent and efficient.

Customer review rating 4.4/5

Day Business - 16/03/2020 Confirmed reviews ALL

Excelent as always.

Dear Mr. Angel: We want to thank you for your comments about your stay at the ibis Medellín hotel, for us it is incredible to receive comments like yours. It was a pleasure to serve you, and we hope that you and your family are well and healthy during this global situation. Sincerely, Ibis Medellin team

Medellin

Customer review rating 4.4/5

Oscar Business - 15/03/2020 Confirmed reviews ALL

Personal are very friendly. As courtesy of one of the person on the reception, i got a bottle of water. I arrived to the hotel too late. I ask to the receptionist about water in the room and he told me the hotel does'nt have it on rooms. I dont't undestand this. If costumers need drink water they can pay for that also in case of the hotel can't give it to the costumers. Please put water on the rooms to drink.

Excellent location and service

Customer review rating 4.4/5

Francisco G. Business - 13/03/2020 Confirmed reviews ALL

The hotel is located in a place which is easy to be reached, offers very good installations and the service is excellent. Congratulations.

Dear Francisco, We want to thank your for your comments, we are working hard for our customers satisfaction, and is so pleasant to receive feedback like yours. We are going to share your experience with out team, we are completely sure that they will feel motivated, for the customers satisfaction. thank you one more for choosing us, Best regards!! Ibis Medellin Team

Central

Customer review rating 4.4/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Agradable

Estimado Sr Camilo, muy buenas tardes En esos tiempos tan difíciles para la hotelería y el turismo en especial y en el mundo en general, es un gran placer revisar las encuestas de satisfacción y darnos cuenta que durante su estadía en nuestro hotel, se sintió a gusto con nosotros. En este momento, tenemos el hotel cerrado pero estoy segura que regresaremos con mucha sabiduría y experiencia de ese tiempo de cierre del hotel para dar aun mas lo mejor de nosotros para que personas como usted siempre salgan satisfechas de su experiencia. Lo esperemos en nuestro hotel de vuelta cuando se normalice la situación y mas que todo, espero que usted y su familia estén muy bien de salud en este momento lo que es lo mas importante! Reciba un cordial saludo. Aurelie Hennebelle Gerente General

Great location, modern, clean hotel

Customer review rating 4.4/5

Darren Friends - 05/03/2020 Confirmed reviews ALL

Up to the standard they you would expect from Ibis, this hotel is very well located between downtown and El Poblado. Staff are very polite, breakfast was good with plenty of variety and most importantly the rooms were very clean. Oh and a great view from my room on the 11th floor. Highly recommended

Dear Darren, We appreciate your comments regarding your stay at the ibis Medellin. it is always a pleasure to recieve positive comments like yours. We will share your comments with our team. we are sure that this feedback will serve as motivation to all of our staff members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards!! Ibis Medellin Team

Well surrounded

Customer review rating 4.4/5

Andres C. Business - 04/03/2020 Confirmed reviews ALL

It's a good place to stay at reasonable price. Good choice for business and tourism

Amazing but the food wasn´t good at all

Customer review rating 4.4/5

Luis M. E. Business - 02/03/2020 Confirmed reviews ALL

This is one of the best hotel´s ive ever meet but the food wast to expensive for the quality. We order a dinner and the food doesn´t taste good and it happen later with the breakfast. That´s so unfortunaly because the hotel in every aspect is amazing.

Solid hotel with great location

Customer review rating 4.4/5

Trevor Solo - 02/03/2020 Confirmed reviews ALL

The location was excellent, good amenities. The food was ok and wifi went out periodically for 30 minutes throughout the day but security was present and rooms were small but clean. Staff very helpful and friendly.

Fantastic stay

Customer review rating 4.4/5

Joseph C. G. Business - 29/02/2020 Confirmed reviews ALL

Customer services was fantastic. Met the general manager Aurelie Hennebelle of IBIS and she was very professional and made sure all the customers had a great stay. Leadership and her team was amazing.

Mr Joseph Thank you very much for your comments regarding your stay at ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with my manager and with Malka. I am sure that this feedback will make very happy to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Yessica Pérez Serna Subgerente

Ok room, good breakfast

Customer review rating 4.4/5

Katie Business - 24/02/2020 Confirmed reviews ALL

The pros and cons balance out to have a neutral experience. Cons (some of which just happen because it is a budget hotel) 1. My room has dust bunnies rolling around when I arrived. 2. A towel in the bathroom was visibly dirty. It took two days to get it changed (even though I put it on the floor to be changed). 3. The pillows were horrible. 4. The location of the outlets was not ideal unless you have a really long cord for charging. 5. No fridge. 6. No toiletries. (instead there are soap dispensers on the wall) 7. No gym. Pros 1. The mattress was very comfortable 2. Adequate hangers and shelves. 3. Quiet 4. Great fruit at breakfast 5. I noticed tour options for guests each day. 6. Near Mercado del Rio with lots of food options! 7. Near Museum of Modern Art

No worries

Customer review rating 4.4/5

Joe Couples - 20/02/2020 Confirmed reviews ALL

Great customer service and hassle free

Mr Joseph Thank you very much for your Feedback. It is always a pleasure to receive positive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yessica Pérez Serna Subgerente

Well located.

Customer review rating 4.4/5

Mario Couples - 19/02/2020 Confirmed reviews ALL

Customer service needs more attention. You get no help with luggage, if you need to change some money they wont help you.

Good afternoon mario, Thank you for taking the time to tell us about your experience at the ibis Medellin. The ibis hotels worldwide have no bell boy to help guests with their luggage best regars Team ibis medellin

Excelente

Customer review rating 4.4/5

Cristhian Z. Solo - 19/02/2020 Confirmed reviews ALL

Excelente hotel

safe

Customer review rating 4.4/5

Bernardine V. Couples - 16/02/2020 Confirmed reviews ALL

Excellent front desk service, reliable transfer arrangements, efficient cleaning

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