ibis Medellin 3 stars

Customer review rating (ALL Rating) 4.2/5 3,133 reviews

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Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 11 years stay free with parents

  • 15 minutes' drive to the center of Medellin

  • 11-minute drive to the South Terminal

  • Hotel in Medellin near Olaya Herrera Airport

Our accommodation(s)

Hotel location

ibis Medellin

Calle 20 N 44 16
5001000 MEDELLIN
Colombia

GPS:6.224094, -75.573546

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LA TABLE ROUGE

Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,133 reviews

TripAdvisor Rating  4.1/5  1,436 reviews

Customer review rating 5.0/5

Tania C. L. Business - Confirmed reviews ALL

I can only day thank you

Hello! We’re truly happy to hear you had a great stay with us. The fact that you “can only say thank you” already means the world to our team. Thank you for choosing ibis Medellín and for sharing such a kind message. We hope to welcome you back soon for another wonderful experience!

Customer review rating 3.0/5

Henry M. C. Business - Confirmed reviews ALL

Alarma de emergencia se alarmo en la madrugada.

Estimado huésped, Lamentamos sinceramente la molestia ocasionada por la activación de la alarma de emergencia durante la madrugada. Entendemos el impacto que esto pudo tener en su descanso y queremos ofrecerle nuestras disculpas por la interrupción. La alarma se activó debido a [causa breve y verificada, ejemplo: un sensor sensible, una falla técnica, humo detectado en cocina, etc.], y nuestro equipo actuó de inmediato para verificar la situación y garantizar la seguridad de todos los huéspedes. Afortunadamente, no hubo ningún riesgo real y el sistema fue restablecido rápidamente. Agradecemos su comprensión y queremos asegurarle que estamos tomando medidas para evitar que un inconveniente como este vuelva a ocurrir. Si hay algo adicional que podamos hacer para mejorar su estancia, por favor no dude en hacérnoslo saber. Estamos aquí para asistirle. Cordiamente. Ama de llaves Maryory Peña Hotel ibis Medellin

Customer review rating 4.0/5

Bibian G. M. Business - Confirmed reviews ALL

Just To I needed

Dear guest, Thank you so much for your kind words! We’re delighted to hear that our location at ibis Medellín was exactly what you needed and that it made your stay convenient and enjoyable. Providing a comfortable and welcoming environment for our guests is always our top priority, so it’s wonderful to know we were able to meet your expectations. We hope to have the pleasure of welcoming you back on your next visit to Medellín, where we’ll be ready to make your stay just as seamless and enjoyable. Katherine Pérez Ibis Medellin Team

Customer review rating 3.0/5

Barbara W. Business - Confirmed reviews ALL

I was not allowed to stay in this hotel where I was booked because of a flooded floor.My driver took me to another hotel where I was booked and left me there. The receptionist didn’t speak English so we communicated via google translator. After a very long wait she took me to a room which was occupied! We went back to reception and after another very long wait, the same thing happened - the room was occupied! Third time lucky. I got to my room after midnight! Breakfast was at the original hotel, the Ibis Medellin. Fortunately I was driven there and able to stay at the Ibis for the remaining nights. It was OK but nothing special although the young man who checked me in (Azurro I think his name was) was good

Dear guest, Thank you for taking the time to share your experience, and please accept our sincerest apologies for the inconveniences you encountered. What happened during your arrival is far from the standard we aim to provide. The issues with the room allocation at the alternative hotel were unacceptable, and we understand how frustrating this must have been after a long day of travel. We are glad to know that once you arrived at ibis Medellín your stay improved, and we appreciate your kind words about our team member Álvaro, we will make sure to share your comment with him. We would also like to inform you that we have already spoken with the accommodation involved regarding what happened, and they have assured us they are actively working to correct the errors to prevent this from happening again. Please rest assured that we take your feedback very seriously and are reviewing the situation with the teams involved. We hope you will give us another opportunity in the future so we can offer you the comfortable and seamless experience you deserve. Thank you again for your feedback. Katherine Pérez Ibis Medellin team

Customer review rating 5.0/5

Pedro S. S. Families - Confirmed reviews ALL

Lugar Agradable.

¡Qué alegría leer tu comentario! Nos encanta saber que encontraste el lugar agradable. Aquí en ibis Medellín trabajamos para que cada rincón se sienta como ese sitio donde uno respira hondo y dice: “mmm… aquí me quedo.” Gracias por compartirlo. Y cuando quieras volver a disfrutar de un ambiente cómodo, tranquilo y con buena vibra, ya sabes dónde encontrarnos. ¡Aquí te esperamos con la misma sonrisa! Team ibis Medellin

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Other web-users rate our hotel

  • 773 reviews 9.5/10 Location
  • 1,107 reviews 4.2/10 Room
  • 1,375 reviews 7.4/10 Service
  • 47 reviews 3.2/10 WiFi
  • 544 reviews 7.8/10 Breakfast
  • 524 reviews 2.8/10 Comfort
  • 461 reviews 5.8/10 Cleanliness
  • 285 reviews 4.3/10 Value

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