Ibis Budget Itagüí 3 stars

Customer review rating 4.6/5 1,809 reviews

ALLSAFE approved hotel

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Ibis Budget Itagüí
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+ 20 Services

Hotel extras

  • 1.5 Km from Itagüi Park by mini-cab

  • 200 mt.-walk to access Itagüi station

  • Advantage 3

  • Every minor must submit a birth certificate

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Ironing room
  • Porter
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying
Leisure and activities
  • Roller-skating (nearby)
Business services
  • Business centre

Hotel location

Ibis Budget Itagüí

Calle 50 40 17
Numero 40 17
55413 itagüi
colombia

Tel: +5746050769

Check-in from 12h00

Check out up to 12h00

  • ESTACION SABANETA :  Metro Estacion del metro Itagui

  • By plane

    JOSE MARIA CORDOVA At 36km / 22 miles - Shuttle paying

  • By plane

    OLAYA HERRERA At 18km / 11 miles - Shuttle paying

  • By train

    ESTACION SABANETA At 1km / 0 miles

GPS :6.164662, -75.606574

Our accommodation(s)

Discover innovative accommodation at the ibis budget hotel, where you can find comfortable rooms with modern decor, Internet, flat-screen TV and a well-designed bathroom.

Our guest reviews for
Ibis Budget Itagüí

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,809 reviews

Super slow checkin process with Rude Desk Clerks

Customer review rating 1.0/5

Cairo S. Families - 05/09/2021 Confirmed reviews ALL

The check in process was extremely slow. My wife checked in before I did and it took her 45 minutes to get her key. The first clerk was ok but the process slow and redundant. When I arrived with my children a few hours later just to get into the same room, it also took me a additional 30 minutes to check in. The desk clerk was very rude. When I arrived the room there was one pillow and one blanket although we had four guest and the room was way too small for four guest. On a positive note the room was clean and the resteraunt and lobby area looked be he nice. The decor in the hotel was very modern. If it was not for the poor customer service it would have been allot better. I've lived in Colombia for 5 years and I still am not accustomed to poor customer service. I'm not sure why this hotel has a 9.0 score on Google because it was not a pleasant experience.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Carolina Pineda Arias General Manager

Estancia agradable

Customer review rating 4.5/5

Gabriela Business - 05/09/2021 Confirmed reviews ALL

Sastifecha

Estimada Gabriela Jose B., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Itagüí. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Carolina Pineda Arias General Manager

Well located, clean, friendly staff

Customer review rating 5.0/5

Alejandro P. Solo - 01/09/2021 Confirmed reviews ALL

Friendly staff, fair price, clean property

Dear Alejandro P. Klapper, We very much appreciate your comments regarding your stay at the ibis budget Itagüí. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Pineda Arias General Manager

Is a very good location, has all around of hotel . Metro ,comercial area Mayorca

Customer review rating 4.5/5

Fabian G. Solo - 01/09/2021 Confirmed reviews ALL

Personal is very serviceable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carolina Pineda Arias General Manager

Great stay

Customer review rating 5.0/5

Vicente V. Solo - 31/08/2021 Confirmed reviews ALL

Hotel staff make me felt I was home! Great customer service, they were always available 24/7 , friendly staff , housekeeping staff always available when I needed my room to be clean always available at anytime I call , very friendly and always smile at anytime they see me , very polite group ! I spent 34 days and it was a great experience been at the hotel ! Great location close to the train station and a mall !

Dear Vicente Rene V. Valle, We very much appreciate your comments regarding your stay at the ibis budget Itagüí. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Pineda Arias General Manager

Small yet comfortable rooms

Customer review rating 4.5/5

Jorge Solo - 20/07/2021 Confirmed reviews ALL

Nice location. Great level of customer service and affordable rooms. Also very clean.

Dear Jorge R., We very much appreciate your comments regarding your stay at the ibis budget Itagüí. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Pineda Arias General Manager
Customer review rating 5.0/5

Anonymous Solo - 05/05/2021 Confirmed reviews ALL

Very pleasant stay in super-clean room. Tri-lingual staff was very attentive.

Dear Susanne Erika W., We very much appreciate your comments regarding your stay at the ibis budget Itagüí. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Pineda Arias General Manager

superior cleanness

Customer review rating 5.0/5

Liliana Families - 04/04/2021 Confirmed reviews ALL

everything was super clean, the location was very convenient

Dear Liliana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carolina Pineda Arias General Manager

Estancia confortable

Customer review rating 5.0/5

Luis Solo - 14/03/2021 Confirmed reviews ALL

Recomendados 100%

Estimado Luis, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Carolina Pineda Arias General Manager

Everything Is excellent

Customer review rating 5.0/5

Nicolás M. Couples - 27/01/2021 Confirmed reviews ALL

Is a excellent hotel, well located, friendly staff and perfect bedrooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carolina Pineda Arias General Manager

Our most recent 20 reviews

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