Athens Capital Hotel - MGallery Collection 5 stars

Dear Guest, Thank you for sharing your review following your recent stay at Athens Capital Hotel - MGallery Collection. We are delighted to know that you enjoyed our central location and the unique views of the Acropolis from our rooftop. It is also wonderful to hear that the professionalism and welcoming attitude of our team contributed positively to your experience. Your kind feedback is greatly appreciated and will be shared with our colleagues, who are dedicated to providing attentive service and memorable moments for our guests. We look forward to the pleasure of welcoming you back to Athens Capital Hotel - MGallery Collection for another enjoyable stay in Athens. Sincerely, Evripides Tzikas General Manager

Dear Guest, Thank you for sharing your review following your recent stay at Athens Capital Hotel - MGallery Collection. We are delighted to know that you enjoyed your experience with us and appreciated our central location, the comfort of your accommodation, and the care extended by our team. Your kind recognition of our colleagues is truly appreciated and will be shared with them, as their dedication plays an important role in creating memorable stays for our guests. It was a pleasure to welcome you, and we look forward to the opportunity of hosting you again at Athens Capital Hotel - MGallery Collection on your next visit to Athens. Sincerely, Evripides Tzikas General Manager

Dear Guest, Thank you for sharing your review following your recent stay at Athens Capital Hotel - MGallery Collection. We are pleased to know that you appreciated our privileged location and the service provided by our Concierge, Front Office, and Room Service teams. Your kind recognition of their responsiveness and welcoming approach is sincerely appreciated and will be shared with our colleagues. We are, however, concerned to read your comments regarding your experience with our Food & Beverage services and the impression that some guests may receive different treatment based on their background. We would like to reassure you that Athens Capital Hotel - MGallery Collection is committed to creating an inclusive and welcoming environment where every guest is treated with the same respect, care, and genuine hospitality. Our team is proudly multicultural, including colleagues from different nationalities and backgrounds, and we highly value the diversity that enriches our hotel community. That being said, we take all guest feedback seriously and have shared your comments with our Food & Beverage management team for further review, as we continuously strive to ensure that every interaction reflects our values and service standards. Thank you once again for sharing your experience. We hope to have the opportunity to welcome you back and provide you with a stay that fully reflects the warm hospitality for which Athens Capital Hotel - MGallery Collection is known. Sincerely, Evripides Tzikas General Manager

Dear Guest, Thank you for sharing your review following your recent stay at Athens Capital Hotel - MGallery Collection. We are truly sorry to learn that your dining experience did not reflect the level of service and attention that we aim to provide. We sincerely regret the inconvenience caused during your arrival at the restaurant, as well as the delays and issues you encountered throughout the evening. Your comments regarding the reservation handling, service flow, application of the Explorer discount, and the billing process have been shared with our Food & Beverage team for thorough review. These situations are certainly not representative of the standards we strive to maintain, and your feedback will help us address the areas where we fell short. We appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you again in the future and provide you with the seamless and attentive experience you should have received. Sincerely, Evripides Tzikas General Manager

Dear Guest, Thank you for sharing your review following your recent stay at Athens Capital Hotel - MGallery Collection. We are truly delighted to know that you consider our hotel your home away from home in Athens. It is wonderful to hear that the warmth and kindness of our team contributed to such a positive experience. Your special recognition of our Housekeeping team is sincerely appreciated. We will be pleased to share your kind words with our colleagues, who take great pride in maintaining the highest standards of cleanliness and ensuring that every detail is carefully attended to. Thank you once again for your thoughtful feedback. We look forward to welcoming you back to Athens Capital Hotel - MGallery Collection and making you feel at home again on your next visit to Athens. Sincerely, Evripides Tzikas General Manager