Athens Capital Center Hotel - MGallery Collection 5 stars

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Athens Capital Hotel - MGallery Collection. We appreciate your kind words about our clean, friendly, and comfortable accommodations, as well as the luxury elements we strive to provide. We would like to express our sincere apologies for any inconvenience caused by the temperature of the food and beverages. We take guest feedback seriously, and we appreciate you bringing this matter to our attention. Rest assured, we will address this concern with our Food & Beverage Manager and our Executive Chef to ensure that appropriate measures are taken to maintain the optimal temperature of our offerings. Your satisfaction is our utmost priority and we are committed to providing exceptional service and experiences. We value your feedback as it helps us to continually improve our offerings and meet the expectations of our valued guests. Mrs. D., once again, we extend our apologies for any inconvenience caused, and we thank you for choosing our hotel. Should you have any further concerns or require any assistance, please do not hesitate to contact us directly. Sincerely, Evripides Tzikas General Manager

Dear Mr. L., Thank you for choosing the Athens Capital Hotel - MGallery Collection for your recent stay. We sincerely appreciate your kind words and positive feedback. We are thrilled to hear that our location perfectly suited your needs and that our team provided you with a welcoming, friendly, and professional service. Your satisfaction is our top priority, and we are delighted to have left a lasting impression on you during your stay. Furthermore, we take great pride in maintaining a clean and attractive hotel environment. Our dedicated team goes above and beyond to ensure a high standard of cleanliness, recognizing the importance of a well-maintained space for our guests' comfort and peace of mind. We are also glad that the daily cleaning of your room added to your overall satisfaction, as we believe these little touches enhance the overall guest experience. We truly value your recommendation, and we look forward to welcoming you back on your future visits to Athens. Should you have any special requests or require any further assistance, please do not hesitate to contact us. Mr. L., thank you once again for choosing our hotel, and we eagerly await the opportunity to exceed your expectations in the future. Sincerely, Evripides Tzikas General Manager

Dear Mrs. Kaufman, We very much appreciate your comments regarding your stay at the Athens Capital Hotel - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs. Kaufman, thank you again for sharing your experience. We are looking forward to your return. Sincerely, Evripides Tzikas General Manager

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Athens Capital Hotel - MGallery Collection. We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you enjoyed our excellent customer service, clean rooms, and peaceful ambiance. Our team strives to provide the highest level of hospitality and it is always rewarding to know that our efforts have made a positive impact on our guests. Moreover, we are delighted that you found our breakfast buffet to be delicious and satisfying. We believe that starting the day with a delightful meal sets the tone for a great day ahead. Above all, we are pleased that you were captivated by the spectacular view of the Acropolis and Parthenon. The view truly is a remarkable sight, both during the day and at night, and we are glad that it enhanced your overall experience with us. Mrs. C., thank you for choosing our hotel, and we look forward to welcoming you back in the future. Sincerely, Evripides Tzikas General Manager