ibis Styles Athens Routes 4 stars

Customer review rating (ALL Rating) 4.7/5 1,837 reviews

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Description

Hotel extras

  • Next to the metro stop | 5' walk

  • The Acropolis museum only 15walk | The Parthenon only 3 metro stops away

  • Stylishly renovated ground floor patio

  • Onsite indoor parking & electric vehicle charger

  • Easy access to the coastline by public transport or car

Our accommodation(s)

Hotel location

ibis Styles Athens Routes

Vouliagmenis Avenue 109
11636 ATHENS
Greece

GPS:37.959343, 23.734252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,837 reviews

Customer review rating 3.0/5

Evangelos G. Couples - Confirmed reviews ALL

Decent experience. The cleanliness throughout the property was very good, and the facilities were decent for a 4-star hotel. However, there are a few areas that could be improved. The pillows in the room were extremely flat and definitely need replacing, as they were not very comfortable. Additionally, complimentary water was not replenished on the second night, which was disappointing. The biggest area for improvement would be customer service. While the staff were generally respectful, they would benefit from further training in guest interaction and hospitality. In particular, the lady working at the bar was polite, but during a busy period she informed us to wait before we could even approach the bar or be greeted, which did not feel very welcoming. Overall, it was a decent stay with good cleanliness and acceptable facilities, but improvements in service and attention to detail would make a big difference.

Dear Mr. G., Thank you for taking the time to share your detailed feedback regarding your recent stay at Ibis Styles Athens Routes. We are pleased to read that you appreciated the cleanliness of our hotel and found our facilities satisfactory overall. At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. Please accept our apologies regarding the comfort of the pillows and the issue with the replenishment of complimentary water in your room. Your comments have already been shared with the relevant departments so that immediate improvements can be made. We are especially sorry to learn that your experience with our customer service did not feel as welcoming as it should have been. Providing warm and attentive hospitality is one of our top priorities and your feedback is extremely valuable in helping us improve. We will certainly address your comments with our team. We truly appreciate your honest observations, as they help us continue improving the experience we offer to all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Gabriel V. F. Couples - Confirmed reviews ALL

Ibis is always great value for money. This one is well located, about 20/25 min from main attractions Staff was very friendly and supportive

Dear M. V. F., Thank you very much for sharing your positive experience at Ibis Styles Athens Routes. We are delighted to hear that you found your stay comfortable and appreciated our location as well as the value we offer. It is also heartening to know that our staff made a positive impact during your visit. We look forward to welcoming you back in the future. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 2.0/5

John M. Families - Confirmed reviews ALL

We arrived late however we received a warm welcome. We needed a one night stay as heading to Hydra early the next morning. The room was clean, beds and pillows comfortable however we barely got any sleep at all due to the noise of the traffic outside and there appeared to be a tank filling with water every 15 mins throughout the night. I would not recommend this hotel unless you like sleeping in the middle of a Formula one racing track. A real shame as the staff are friendly and keep the hotel clean and tidy.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Ibis Styles Athens Routes. We are pleased to read that you appreciated the warm welcome from our team, as well as the cleanliness of your room and the comfort of our beds and pillows. Your kind words about our staff are truly appreciated. At the same time, we are sorry to learn that your stay was affected by noise during the night. Please kindly note that our hotel is located in a central area of the city, where some level of traffic activity is expected. All our street-facing rooms are equipped with soundproof windows. However, we understand that noise perception can vary from guest to guest. For this reason, our team is always available to assist during your stay and, whenever possible, offer a room change to a quieter side of the building to better suit individual preferences. We also appreciate you bringing the matter regarding the water system to our attention and we will further look into this with our maintenance team. We truly value your feedback and hope to have the opportunity to welcome you again in the future, providing you with a more comfortable and restful experience. Kind regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 4.0/5

Patinya W. Couples - Confirmed reviews ALL

We have a nice stay at ibis. The area felt safe to walk back during the night.

Dear M. W., Thank you for your kind words regarding your recent stay at Ibis Styles Athens Routes. We are delighted to hear that you found your experience comfortable and appreciated the safety of the surrounding area. Our team strives to ensure that all guests feel secure and at ease during their visit and your positive feedback is greatly valued. We hope to have the pleasure of welcoming you again for another stay in Athens. Best regards, Front Office Supervisor Ibis Styles Athens Routes

Customer review rating 5.0/5

Christopher B. Couples - Confirmed reviews ALL

Very friendly efficient staff. Clean and tidy room. Good location

Dear M. B., Thank you very much for taking the time to share your positive experience at Ibis Styles Athens Routes. We are delighted to hear that you found your stay comfortable, enjoyed our friendly staff and appreciated the cleanliness of your room. It is gratifying to know that our location met your expectations. We hope to welcome you back on your next visit to Athens. Warm regards, Front Office Supervisor Ibis Styles Athens Routes

Other web-users rate our hotel

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  • 201 reviews 9.5/10 Vibe

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