Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.2/5 2,011 reviews

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Description

Hotel extras

  • Rooftop pool with panoramic 360° view of Athens and Acropolis Hill

  • 5 minutes' walk from the closest metro station; easily access to airport and port of Piraeus.

  • Onsite indoor parking and fitness center

  • Food & Drink options with international and Mediterranean flavors

  • Congress Hotel with 8 ergonomic meeting rooms from 10-620sp.m, suitable for up to 1.300 people

Our accommodation(s)

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Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

GPS:37.989586, 23.724928

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,011 reviews

TripAdvisor Rating  3.8/5  3,083 reviews

Customer review rating 4.0/5

Christine C. Families - Confirmed reviews ALL

Dear Christine C., Thank you for taking the time to share your feedback following your recent stay at Novotel Athens. We’re delighted to hear that you enjoyed our rooms and the variety of our breakfast buffet. It’s also great to know that you appreciated the cleanliness of our hotel, as we take great pride in maintaining high standards. We especially value your kind words about our team; we all strive to ensure every guest has a pleasant and memorable experience. We look forward to the opportunity to welcome you back for another enjoyable stay in Athens in the future. Kind regards, Georgios KRITIKOPOULOS, General Manager

Not upto Accor Standards

TripAdvisor rating 3.0/5

Darshan29 TripAdvisor review

Customer review rating 0.5/5

Muayad A. Solo - Confirmed reviews ALL

Dear Muayad A., As we have already informed you we are truly sorry to hear about your experience and understand how upsetting it must have been to misplace a valuable item during your stay. However, we would like to clarify that your description does not reflect the procedures and standards we uphold at Novotel Athens. Upon receiving your call regarding the necklace you believed to have left behind, our reception team immediately notified our housekeeping department. A thorough search was conducted in the room you stayed in, including the bedroom and bathroom areas, but unfortunately, no necklace was found. Please, rest assured that we maintain a strict and transparent lost and found protocol. Any item left behind by a guest is carefully recorded and safely stored by our team. We take great pride in our integrity and would never retain or mishandle any guest\'s belongings. We understand how disappointing this situation is and we genuinely regret any distress caused. However, based on our records and procedures, we can only confirm that no item was located in your room after your departure. We truly regret that your overall experience did not meet your expectations. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Customer review rating 4.0/5

Jaume P. Business - Confirmed reviews ALL

Dear JAUME P., Thank you very much for your feedback for Novotel Athens hotel. We truly value all comments, as they help us improve the experience we offer to our guests. We’re happy to share that we are adjusting the opening hours of our rooftop bar for the summer season. We’re sorry to hear that the coffee at breakfast did not meet your expectations, and we will certainly look into this further. We look forward to welcoming you back in the future for a better stay. Kind regards, Georgios KRITIKOPOULOS, General Manager

Customer review rating 3.0/5

Olivia G. Friends - Confirmed reviews ALL

Dear Olivia G., Thank you very much for taking the time to share your feedback, and for your loyalty to the Novotel brand — it truly means a lot to us. On a positive note, we’re delighted that you enjoyed the rooftop view, which is indeed one of the highlights of our hotel, and we’re glad you had the opportunity to spend some time there. Please note that the rooftop bar opening hours vary depending on the season, and during the summer months, we extend them. Our team did their best to make your stay more comfortable, including upgrading you to rooms with balconies for your convenience. We’re truly sorry to hear that we still fell short of your expectations. Your comments about the room and pillows have been noted and will be looked into carefully. We sincerely hope to have the opportunity to welcome you again and provide you with an even better experience next time. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

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Other web-users rate our hotel

  • 882 reviews 5.7/10 Location
  • 1,130 reviews 6.4/10 Room
  • 1,181 reviews 8.5/10 Service
  • 39 reviews 3.2/10 WiFi
  • 551 reviews 8.1/10 Breakfast
  • 473 reviews 6.3/10 Cleanliness
  • 463 reviews 4.3/10 Comfort
  • 323 reviews 5.7/10 Amenities

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