Novotel Athenes Hotel 4 stars

Absolutely top service, good facilities, nice rooftop and swimming pool, better value for money not possible in Athens...

Very helpful, friendly staff. Couldn’t have made us any more welcome.

I will begin by commending the staff to try to change 4 rooms for me, but the overall 4-start Novotel experience was not worth it. The air conditioning wasn't sufficient for the rooms. The blower capacity was very minimum and the cooling was not at all placed well to cover the room nor was it sufficient inspite of keeping it on the entire time. I would have preffered the hotel atleast having pedestal fans to supplement the cooling in rooms. Breakfast as well was running at reduced capacity due to covid (so i understand).

Lovely clean hotel with friendly staff

Great Customer service, friendly staff very helpful.

Extremely clean rooms and a great bar on the roof top with a view of Acropolis! Excellent staff at the reception and the bar. friendly and courteous!

Very nice hotel with amazing rooftop but the kitchen was closed so we had to go out of the hotel at night with small kids. On our way back we realized we were surrendered by hookers and junkies in many streets.

Roof Top and Pool are very nice. Rooms are average but staff is very nice and accommodating. Although location is not far from center, Psiri area is very noisy at night due to people lingering in the streets.

Our stay was delightful from start to finish, the hotel is immaculate in all areas, the staff were accommodating and easily accessible for our every need. The part of Athens the hotel was located in was colourful to say the least but this added to the adventure and ambience. We walked the streets to the early hours with young children and loved it all, soaking up all the city had to offer. The roof top pool was visually breathtaking, the view of the Acropolis makes your soul shine, day and night. Few moaning guest regarding the kids splashing and jumping in the pool but the staff mediated to accommodate everyone. Oh and did I say freshly squeezed orange juice for breakfast. We are definitely coming back. Thank you Novotel Athens x

Easy and efficient

The hotel stay was good. Lovely view from the rooftop pool of the acropolis and the surrounding mountains of Athens. Breakfast was fine but I did not get full American breakfast instead I got city breakfast so I do feel that I was entitled a refund as I paid 12 euros a night for 7 nights instead of getting a 6 euro a night if breakfast. It would be great to get that refunded (42 is due). Happy to improve the rating if I get my refund. The location is fine in my opinion. But some people may feel the area is a bit run down. I personally felt very safe and there were lots of facilities and restaurants which are worth going. Only a 10 minute walk to omonia square which is very beautiful at night. Overall staff are very friendly.

Hotel is very good, didn’t understand the social distancing at the pool, only 5 sun beds for distancing, yet the tables and chairs at the bar did not offer that same distancing, much less. The bar lady had ample PPE yet one of the male staff did not have any PPE. (Check your CCTV for the 24/08/2020)

Nice pool and roof top however overall experience mitigated as limited sun bed (Only for 3 people) and awful city breakfast it worthy of Novotel. Hotel location far for city center by walk and not very appealing.

4 room changes in the first 12 hours. Despite emailing the hotel directly prior to arrival requesting extra pillow double bed in a non smoking room, room was reeking in cigarette smoke. It just went down hill from then the next room had faulty air condition and following room had mouldy bathroom shower doors.

Novotel Athens is in need of renovation : the lobby and the guest rooms are old and torn. The sundeck is great.