my stay was nice. I did not encounter any problem. Reception helped me a lot from food order to taxi arrangements. Especially, I would like to thank Panagiotis, who make my stay wonderful. He was more than helpful and always smiling. when I will come to Athens for business meetings, I will definitely stay in Novotel, thanks to Panagiotis.

Hotel is nice breakfast has everything you need but the district of Athens if far from Centre, metro station not close. not enough sunbeds at swimming pool

Apologies for the delay in leaving the feedback. Our passports were stolen a few hours before our flight after we had checked out from Novotel Athenes on 23/04/2022. We would like to thank Thanos & Mariantha for their help during out difficult period. Thanos in particular contacted the Embassy and was on the phone while we were trying to search for our passport. He was on the phone for quite a few minutes while he was placed on hold. Mariantha provided us with details of the Tourist Police office The only downside of the stay was that one of the breakfast ladies would ask us 'room number' but would ask others who followed us "room number please" in a pleasant voice. This was not on one occasion but we observed the same when she was on her shifts andit is not difficult to see that it was due to us being Asians. We would like Novotel Athenes to provide some "Unconscious bias" training to their staff. However, we put this experience behind us and would like to look at the positive side of things. We would once again extend our heartfelt gratitude to Thanos & Mariantha. I do hope that Novotel recognises their help during our difficult period Thank you

Room is not very clean bed is not comfortable . Windows csnt be opened stuffy No hair conditioner or tooth brush . Bfast was not too bad though thank you

I have checked in online before I arrived, but it seems doesn't work, and I think my request was not seen. This is confusing, what is the point of the online check in?

Great welcome, incredible suite, very professional people… everything is done to have a super journey.

I stayed with a guest for 3 nights at the Novotel Athens and we had an amazing time! Check in process was seamless- rooms where impeccable and the rooftop patio is a dream ! Would definitely recommend this hotel and will be happy to return.

Well located, Good stay, Friendly and helpful staff. The main thing that the car park is free.

Had a great stay. The staff was very accommodating the view from the pool on the roof was excellent.

Besides the wi-fi not working most of the time, and the location in a not very nice area, my stay was quite good.

Friendly and helpful reception staff, good room. Liked the pool bar area, where we are twice, food good but very restricted menu.

Unfortunately the location is letting this hotel down. Hotel itself is very good, beds are comfortable, powered shower and great service. However, it is about a mile from where a tourist wants to be and the route is unpleasant if you are a walker like me. If you don't mind getting taxis back/from everyday then don't hesitate to book. Rooftop had an amazing view and good salads.

A comfortable mid range price hotel located in a convenient area of Athens. Good service, roof terrace, outdoor breakfast area and good amenities. As an area, Omonia is considered a little gritty, but no less safe than areas of any major European city. Good metro/train links. Would not hestitae to stay again.

The Novotel is conveniently located near Athens' attractions and offers free parking, which was a great convenience for a family trip. The hotel has great staff, an awesome rooftop pool/terrace/bar, offering amazing views. The rooms, however, are dated and the furniture is rather worn. The bed was comfortable, as expected. AC/heating worked well and there was good water pressure. Overall, for the price, location, amenities balance, our stay was very good.

Excellent hotel ,good beds, friendly personnel,good breakfast and a terrific view of the city from the roof top as wel as a good location Acropolis and other sceneries are all in walking distance A joy to stay there