Novotel Athenes

Awful! Air conditioning in the room not working and no assistance from staff. Even refused to bring ice to the room. Appalling lack of empathy. Booked this hotel as an Accor Diamond member, Never again. Nice view from the rooftop, pool small for the size of hotel.

Great location, friendly staff and big room. Will stay here again!

Hello, very disappointed. The agent was not sympathetic et not all welcomed. We left after one night. The room wasn’t clean and smelled. Its was very small.

Our family loves staying here. This is the second time we have chosen to stay at Novotel Athenes. Admittedly this trip was booked and paid for in 2019 (until the pandemic shut Australian borders) however the hotel kindly changed our dates and honoured the original booking. Most welcome on this visit was our upgraded room. This Athens hotel is the only option we consider when visiting the city. Rooftop pool and cafe/restaurant are excellent. Staff are friendly and helpful. Rooms are very clean. Very good buffet breakfast. Only a €5 taxi ride to Syntagma. Taxi stand located outside. We loved our stay and will hopefully return next year. Σας ευχαριστούμε!

Good service About breakfast, we already had a better experience in other NOVOTEL such as London, New York. About Famimy rooms, just one comment: SOFA bed are not very confortable for teenagers. It is just OK for children. NOVOTEL has to adapt policy to such situation because for 1 night it could be acceptable but for several days it is really unconfortable. We need of course 2 different rooms or bed. A price advantage must be taken into consideration for families. We know that you already have 50% policy on second rooms from time to time but the problem it is only for few rooms only.