Novotel Athenes Hotel 4 stars

Customer review rating 4.3/5 7,148 reviews
Novotel Athenes
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pool with panoramic view of Athens and fitness centre

  • Short walk from the city center

  • Modern facilities for all your conference needs

  • Ergonomic rooms for your comfort and wellbeing

  • Web corner and free WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39
athens
greece

Tel: +302108200700

Fax: (+30)210/8200777

Contact email

Check-in from 12h00

Check out up to 12h00

  • ATHENS AIRPORT TO SYNTAGMA :   X95 SYNTAGMA

  • From Novotel Athens to Syntagma :   732 LIOSSION 22

  • KIFISSOS BUS TERMINAL (A) :   051 OMONIA

  • LARISSIS- RED LINE :   2 LARISSIS

  • OMONIA GREEN LINE :   3 OMONIA

  • SYNTAGMA BLUE LINE :   1 SYNTAGMA

  • By plane

    ATHENS E.VENIZELOS At 30km / 18.64 miles

  • By boat

    PIRAEUS At 9km / 5 miles

  • By boat

    RAFINA At 40km / 25 miles

  • By car

    ATHENS-PATRAS At 7km / 4.38 miles

  • By car

    ATHENS-THESSALONIKI At 3km / 1.88 miles

  • By train

    LARISSIS At 0.5km / 0.31 miles

  • By train

    PELOPONISOU At 0.5km / 0.31 miles

GPS :37.989586, 23.724928

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Views: Courtyard side, City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 22
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 22
  • Views: Courtyard side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Superior Room with twin beds and sofa

  • Max. number of persons: 3
  • Area: From 22
  • Views: City side, Courtyard side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 34
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

CLAIR DE LUNE

Type of cuisine: International

Under the stars. Share unforgettable moments on the roof-top, around the pool, enjoying International cuisine. Breathtaking view to Acropolis and Lycabetus hill. Open Only During Summer Season.

Dinner

20:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOV'AGORA

Type of cuisine: International

Meditarranean style, healthy and balanced cuisine with the creative touch of our Chef. Open Show Kitchen within a modern, spacious and comfortable environment beside our "Green Oasis". Also special balanced menu for children.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOV'AGORA BAR

Photo non contractuelle / Strictly non binding

Enjoy coffees, drinks and snacks in a modern open space area. "Happy Hour" every day from 5pm to 7pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Swimming, sunbed, snacks, coffee, drinks. The ideal scenario for your day in summer. At night relax and lay back into our sofas. Soft lights, music, coctails and snacks under the stars, with a panoramic view of Athens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 620

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 570 people

Find out more

Our guest reviews for
Novotel Athenes

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,148 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,842 reviews

Great stay. Clean and safe/closed parking area. The most important for us.

Customer review rating 4.3/5

Swiss T. Couples - 11/02/2020 Confirmed reviews ALL

most important for us: the safe and closed parking space free of charge friendly staff clean good breakfast comfortable rooms

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Room was fine, bed was fine, breakfast was awful.

Customer review rating 4.3/5

Phil Business - 07/02/2020 Confirmed reviews ALL

Room was fine, bed was fine, breakfast was awful.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience regarding the breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We were pleased of course with your positive comments regarding the room and the bed as our main goal is your satisfaction. Therefore, we took into great consideration you remark regarding our American breakfast buffet . The Chef has been inform and will discuss your feedback with her team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, George Kritikopoulos General Manager Novotel Athenes

Great restaurant and bar staff

Customer review rating 4.3/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

Everyone treated us great we had a large group rhebar staff was fantastic

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerogios Kritikopoulos General Manager Novotel Athenes

Excellent hotel

Customer review rating 4.3/5

Daniel S. Business - 03/02/2020 Confirmed reviews ALL

Everything that had to do with the hotel was excellent (clean, friendly staff, very good service, etc.). Unfortunately, the neighborhood was not necessarily the nicest (e.g. drug trafficking and prostitution activities nearby).

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize if the location was not up to your expectations and we thank you for mentioning it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerogios Kritikopoulos General Manager Novotel Athenes

Overall Good Stay with a Few Issues

Customer review rating 4.3/5

Ben Families - 03/02/2020 Confirmed reviews ALL

All things considered, this was an amazing location, and place to be. Only a few issues. Air conditioner was noisy which prevented sleep on more than one occasion. Included Breakfast was either cold or stale, which was not what we expected. Would definitely return if these issues were fixed

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we took into great consideration your remarks regarding the air condition and the breakfast. The air condition is available during summer time and the heat in winter time. We follow the meteorological conditions for the room temperatures. Besides this fact, our windows may open in all the rooms if the guest needs fresh air. As it concerns the breakfast, our buffet offers a great variety of products and your remark will be shared with our Chef in order to make any necessary improvement. We thank you again for sharing your experience, and we hope you'll give us the opportunity to better serve you in the future Sincerely, Gerogios Kritikopoulos General Manager Novotel Athenes

Very good hotel

Customer review rating 4.3/5

Nebojsa I. Solo - 03/02/2020 Confirmed reviews ALL

The hotel is excellent. Rooms are great, lobby and dinning area as well, the staff is very helpful. Location of the hotel is not the best, but the quality makes up for that.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerogios Kritikopoulos General Manager Novotel Athenes

Good Stay

Customer review rating 4.3/5

Samuel Business - 27/01/2020 Confirmed reviews ALL

Experience was good.....

Dear Mr. Alagala - Kumar, We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Interesting visit

Customer review rating 4.3/5

Me Families - 27/01/2020 Confirmed reviews ALL

Staff at motel were great and very helpful.

Dear Mr. E., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes
Customer review rating 4.3/5

Simon Business - 23/01/2020 Confirmed reviews ALL

Arrived late on Monday and left early on Tuesday but the room was very comfortable and clean and the breakfast was satisfactory.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Good Stay

Customer review rating 4.3/5

Francesc F. Y. Business - 23/01/2020 Confirmed reviews ALL

The hotel has good services. However, the location appeared to be in a rough area of town. I was robbed on my way to the hotel on the metro and when I arrived I saw children stealing items from behind the bar and running away. I also asked for help to obtain cash by first sending a bank transfer to the hotel company but this appeared to be a complex process.

Dear Mr. Folguera Y., We would like to thank you for having taken the time to respond to our questionnaire further your stay at the Novotel Athenes hotel. We apologize for the inconveniences you experienced and we are truly sorry about the loss of your wallet. However we wish to inform you that we have taken into great consideration all your remarks we reassure you that our hotel is secure and only guests are able to use our public areas. Therefore, we haven't had any loss from our bar. As it concerns the money transfer, we are applying specific regulations and such matters are delicate. We thank you again for sharing your experience, and we hope we'll have the chance to welcome you again in the future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Great staff

Customer review rating 4.3/5

Liliana L. Friends - 22/01/2020 Confirmed reviews ALL

Another great trip, extremely polite and helpful staff. Checking in online was very easy, and we’ve got the key immediately at the arrival. This time I’ve booked with paid late checkout, and it was no disturbance from the housekeeper in the morning. Me and my friend missed the breakfast since we were partying all night before. Still, when I’ve asked for a black coffee at 11.00, in my room, they send me a big one along with some very delicious pastries. They didn’t charge it even though I wanted to pay for it at checkout. Very nice gesture on their part! Thank you for that! Is not always the money, it’s an hospitality business and they are true to that!

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

First Athens Visit

Customer review rating 4.3/5

Andrew Solo - 22/01/2020 Confirmed reviews ALL

My wife and I managed to get to the hotel from the airport via the metro and was pleasantly surprised the process was fairly easy. The hotel is about 350 meters from Athens Central Station but only take this option during day light or early evenings. If your flight arrives late evening or very early morning then best to take a taxi as the hotel location is in an area where a lot of undesirables hangout. We stayed at the hotel for 7 nights and never had a problem but we were not game to walk the streets late in the evenings. Hotel reception was okay, but I need to question why the hotel has all the ACCOR signs and promotions but in actual fact we received no benefit at all (I am a platinum card holder). The room was okay, clean and functional. No issue with the WIFI and great to get a hotel that allows you to open the window to cool down the room as the air conditioning was set on heating mode and pre-set at 25C (like most hotels in cooler climate areas). We did receive a nice welcome gift waiting for us in our room. On our first night we decided to have dinner at the hotel restaurant, again I need to question why I have an ACCOR card as the waiter looked at our card as we sat at our table, got the restaurant manager (or maybe the evening manager) and we were told ours was does not work here. So no discount and no points for the meal even though ACCOR advertise the contrary. Cleaning staff were very good, every time we got back to our room after touring around Athens the room was fresh and so clean. Very friendly and quickly asked what would be a suitable time to clean our room when they saw us leaving our room. Breakfast, the quality of the food did fluctuate on a daily bases but in general was okay, even though 8:30am was generally busy we found this was the best time to have breakfast to avoid some of the food from the day before but we certainly did not go away hungry. In terms of hotel location for getting out to tour around, for us we were happy but I can see the main stream tourist properly thinking it is a little far away from the main tourist areas especially if you have a young child / children. There some very good local restaurants near the hotel that serve up good quality Greek food and there is a large supermarket that you need to pass when going to or from the Metro Athens Station. Check out went smoothly and completed within a few minutes.

Dear Mr. M., We very much appreciate your comments regarding your recent stay at the Novotel Athenes with your wife. It is always a pleasure to receive positive feedback, especially when it is for the entire services that we offer to our guests. Of course, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Additionally, I would like to inform you that your 1240 reward points and 1240 status points have been credited to your loyalty card on January 21st, 2020. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Nice hotel, very friendly and efficient staff, the area around the hotel not that good

Customer review rating 4.3/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

Comfortable, good, nice staff

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Very happy

Customer review rating 4.3/5

Spiros Families - 17/01/2020 Confirmed reviews ALL

Very good, all staff extremely helpful and polite, very good breakfast, something for everyone. my only small thing is that the rooms are now starting to look a little rundown, they are very clean, but maybe need repainting

Dear Mr. k., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, we would like to thank you for the comments made regarding the room, which they were taken into great consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Good hotel but should have picked a location nearer the main sites

Customer review rating 4.3/5

Athens W. A. Solo - 14/01/2020 Confirmed reviews ALL

Nice hotel and staff. Very quiet in January so understand why the pool was closed but weather was good enough to use. Breakfast a good selection but the same choice everyday - a bit of variety would be better. The hotel is @2 miles from the main sites and 0.5 mile from a metro station. Personally I’d rather be closer to the sites on a long weekend A. to explore the brilliant history Athens encompasses.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always important for us to receive your feedback. With this way we're allowed to control even better our services . We read with great attention your remarks regarding the breakfast and the location and we thank you for mentioning them. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Relaxing.

Customer review rating 4.3/5

Rosalee Solo - 10/01/2020 Confirmed reviews ALL

I had a lovely stay at the Novotel and in Athens. I was very disappointed to leave paper cups in the room - should be ceramic. I didn’t realise that 6 January was a public holiday and that shops would be closed. It would be good if the hotel would advertise this to guests.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also like to thank you for your remarks regarding the paper cups and the informations given from the reception. Your feedback is important for us in order to imrove our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Ok overall but the location and room size were disappointing

Customer review rating 4.3/5

Anonymous Families - 10/01/2020 Confirmed reviews ALL

We had a great stay in Athens but we didn't realise how rough the area was. We were there with young children and had to pass people doing drugs literally metres away all the time. Novotels are usually in a better location. The rooms are very small, which would be fine except for the lack of storage space - no shelves, which is hard for a week long stay and two adults with two children. The staff were great, friendly and helpful. The rooms were very clean and made up very well every day. There was an excellent selection of food at breakfast - although it was disappointing the dinner menu and quality was not the same. We only had dinner at the hotel once because the selection of food was poor and it did not taste good at all. It was also very over-priced.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience regarding the room, the location and the dinner menu did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am truly concerned about the matters that retired your attention and I thank you for mentioning them. I will meet the Heads of Departments regarding your remarks. However, you enjoyed the friendliness of the personnel, the rich American breakfast buffet and the cleanliness, feedback which is also valuable for me and my Team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

average

Customer review rating 4.3/5

J. Families - 07/01/2020 Confirmed reviews ALL

bad location of the hotel not nice breakfast ( all industrial food not qualitative ) nice hotel staff

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience regarding the location and the breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Novotel Athens

TripAdvisor rating 4.0/5

Basilio G Family - 07/01/2020 TripAdvisor review

We love the ambiance of the hotel and the room that was given to us. Although the food in the breakfast is very limited and have a very few choices the service crews gave an excellent service. The location of the hotel is a walking distance away to Archeological Museum. It is quite unfortunate that the cellphone of our chauffer going to the airport on our departure date was stolen inside his car when he is loading our carriages in front of the hotel. This thief really had a strong guts to open the door of the car to take the cellphone away in a broad daylight while our chauffer is busy assissting us

Dear Basilio G, We thank you for having shared your review in Tripadvisor. You enjoyed your stay at the Novotel Athens hotel and especially the room and the service provided by our personnel. However, we feel sorry to learn that our American breakfast buffet with its various products was not up to your expectations. We hope to have the pleasure to welcome you again at the Novotel Athens hotel in the future. Sincerely, G. Kritikopoulos, General Manager

EXPECTED

Customer review rating 4.3/5

Aleksandar Couples - 05/01/2020 Confirmed reviews ALL

I travel often and mostly take hotel accommodation at NOVOTEL because I am used to such a service. There is a small space for wardrobe here, especially when traveling with my wife. Breakfast could be a little richer ( no wienerwurst with mustard or horseradish). The surroundings of the hotel are not very beautiful.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we took into great consideration your notifications regarding the space in the wardrobe and the breakfast and we thank you for having shared with us your point of view. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes
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