Mercure Launceston 4 stars

Room was suitable but quite small especially bathroom.

We thoroughly enjoyed our stay with you

Clean, comfortable and modern room. Facing the back car park, so was quiet.

Room was spacious and clean ,comfortable. Only one issue the iron is hard wired with timer button . The only problem i found with this is that the timer was only a few seconds and had to keep pressing to iron shirt and trousers became annoying.

Two nights for a fairly reasonable prepaid $254. Still waiting to see the extra $50 credit card charge ??? to disappear. There was a pet cockroach traversing the ceiling and a spectacular crack in the hand basin (photos available) . Asked to borrow a bottle opener at reception and it felt like I was asking for Queen Elizabeth II Crown Jewels Jewels - was returned promptly on checkout. The room was relatively comfortable, including the nearly queen size mattress that bounced my partner when I turned over (and visa versa). First night horrendous traffic noise - trucks, Harleys, boy racers - was still trying to sleep after 03:00 hrs. Motel 429 in Sandy Bay has double glazing. Second night better as the soporific sound of rain on the roof drowned of the traffic noise. My impression of reception staff was that they were indifferent or uncomfortable dealing with guests (based on many years associated with hospitality industry). The room was serviced to a high standard. Have stayed elsewhere quite often in Launceston, including your premises under a different name ten years ago - unlikely to stay there again, or recommend to anyone who may ask. Phil G.

Great location - most sites in Launceston are less than 45min walking from the hotel. Staff was friendly and very helpful, rooms were clean and larger than expected, with a nice bathtub to relax in after the flight. Overall had a good stay and got good value for money

Well located friendly staff and great food

We used this accommodation regularly pre-Covid 19. Now that our sporting events have recommenced, we continue to support the Launceston Mercure.

Having read a lot of previous reviews.. was a bit concerned that we got a room facing the main road. (A lot of reviews commented on the street noise.) Check-in and out/ carpark. Easy enough to find using navigation app/ in our rental car. The carpark (and all the "overflows") had rather tight spots, especially when everyone's driving an SUV and there were a few utes.. . Not to mention the presence of several large concrete planters! Confusing COVID signs stating maximum number of occupants allowed inside the only lift (says 1 only on level 1 where we entered from the carpark... but says 2 at ground level). On subsequent return after a day out exploring, we had to park in the uppermost level and really too slippery/dark on a rainy night. Kate, the receptionist that checked us in (and out), was lovely. Room. Room G-07. Spacious room with large balcony (street level, with outdoor table and chairs). Was tempted to get ubereats and see if they would deliver directly to the balcony... hahahaha... especially since restaurant not open Sunday night.. and it seems.. most of those in town also! Rainshower , backlit mirror, hair-dryer, ironing board, iron (kinda dangerous when the previous user didn't turn the temperature control off, and curious mind decided to press the button in the wardrobe.... luckily noticed the light starting to glow on the iron!), mini bar (real mini .. haha.. had to shuffle a bit to fit in the nice tassie cheese we bought to enjoy), apple TV (didn't know how to make Netflix on full screen.) But had not really noticed any street noise over the 2 nights we were there though. (But not much of a "view" hahaha. ) Restaurant We went for our welcome drink and a light meal late Saturday arvo (considering restaurant not open rest of our stay really!). The male wait staff saw us enter, we made eye contact, but no acknowledgement. Then a young lady made us feel welcomed and took our order... and also recognised our ALL membership and gave us our discounts on the food. Sunday breakfast... same lady served us. Delightful service again. (So sorry we didn't get her name.) Food... the meal was generally salty... the scrambled eggs, well.. lucky there's a generous couple of slices of toasts to tone down the saltiness! Monday breakfast. Neither of the wait staff had a smile on their face. Sad. Ran out of avocado, mushroom.... my partner's "loaded breakfast" (big brekkie) had no mushroom (substituted with an extra hash brown), and had 3 halves of chorizo... I gave up and just ordered a toasted sandwich. Other facilities... apparently there's a coin laundry on premise according to the hotel info folder, but we had no need for it and didn't look for it. And if you didn't have a car... the mall is just a couple of blocks down the road.. (but really get a car/BYO over from the mainland if you were hoping to explore the lovely state.) Overall an enjoyable stay.

Small room but ok,bathroom had paint peeling off tub obviously painted over existing tiles not very professional job.

Very pleasant stay . Special thanks to Keith in dining and bar . He made us most welcome at all time .

Great location, clean and quiet. Friendly helpful staff. Restaurant was great Bathroom was quite small but was adequate. Beds and pillows were very comfortable. Great location near shops and across the road from the park

Very Good Shame restaurant wasn’t opened Very Clean

Beautifully renovated hotel room

A very friendly reception and an efficient checkin and checkout. Restaurant is neat and nice with good services. Rooms are tidy and clean to stay in. Thank you fir the hospitality