Mercure Launceston 4 stars

Customer review rating 4.3/5 1,961 reviews

ALLSAFE approved hotel

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Room 1

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Mercure Launceston
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+ 9 Services

Hotel extras

Rooms include flat-screen TV with both cable and satellite channels, plus wireless internet. Free parking available.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LAUNCESTON AIRPORTPaying
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • Room service

Hotel location

Mercure Launceston

3 Brisbane Street
7250 launceston
australia

Tel: +61363312055

Fax: (+61)3/63343910

Check-in from 14h00

Check out up to 10h00

  • AIRPORTER LAUNCESTON :  SHUTTLE BUS HOWICK ST

  • By plane

    LAUNCESTON AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    LAUNCESTON RAILWAY At 1.5km / 0.93 miles

GPS :-41.432576, 147.145793

Our accommodation(s)

Superior Room 1 Queen Bed View

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Hills view, Park view, Panorama view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 King Bed + 1 Single Bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Premium Room 1 King Bed View

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View, Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our guest reviews for
Mercure Launceston

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,961 reviews

tripadvisor

TripAdvisor Rating 3.5/5

552 reviews

All good!

Customer review rating 4.5/5

D.o Friends - 02/05/2021 Confirmed reviews ALL

Perfect for our short stay. Location near City park was good for me (walking/jogging etc)

Dear Dennis O., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

The whole package

Customer review rating 4.5/5

Lynne Business - 01/05/2021 Confirmed reviews ALL

The accommodation is clean, practical and my room very spacious. In regards to the food on offer at the Mercure for dinner and breakfast was delicious! The food was well presented, fresh & a good size. The staff are friendly & efficient? Recommend to stay and eat at. Good value.

Dear Lynne W., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

Always a good stay

Customer review rating 5.0/5

Ricky L. Business - 30/04/2021 Confirmed reviews ALL

Really friendly and helpful team

Dear Ricky l., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

A great place to stay

Customer review rating 5.0/5

Des Couples - 30/04/2021 Confirmed reviews ALL

An excellent in a great area

Dear Des L., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

Room like a dungeon with tiny window & dark

Customer review rating 2.5/5

M. Couples - 30/04/2021 Confirmed reviews ALL

I booked this hotel through Accor website. the booking confirmation email I received, has a picture of the room with two glass sliding doors. Mercure Launceston No.KHHSDTNB I can show the email. the room you given us has window near the ceiling it was so depressed. First time in my life stayed this room conditions. We woke up lake 8 am because we couldn't see the outside lights. This is the worse of my booking very disappointed. never go back & never recommend this to anyone. My wide went to bathroom around 2 am it was freezing , we have to open the door to let the heat of the aircondition flowed to the bathroom.

Dear M., Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Launceston, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will be sharing your valued comments with the relevant department manager to address the problem and prevent future occurrence. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natasha Beck Acting General Manager

Nice spot

Customer review rating 3.0/5

Paul P. Couples - 28/04/2021 Confirmed reviews ALL

Staff great rooms ok bathroom but small Disappointed that the Titanium dinner not on for the two Nights we were there A real minus

Dear Paul, Thank you for staying at Mercure Launceston and taking the time to share your feedback with us. All on-line responses are greatly appreciated as we use them to make our next guest experience even better. We hope to welcome you back to our hotel very soon! Sincerely, Natasha Beck Acting General Manager

Good, refubisded older motel style premises overlooking park.

Customer review rating 5.0/5

Hilary Couples - 27/04/2021 Confirmed reviews ALL

Welcoming staff, lovely room, well fitted out, nicely decorated. Bathroom a little small but suitable for couples. Good quality linen and toiletries. Nice gift of chocolates and drink vouchers being Accor Pluss members. Small restaurant serving a la carte breakfast and dinner, reasonable prices. Good bar service.

Dear Hilary R., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

A Good comfortable time!

Customer review rating 4.0/5

Liv Solo - 26/04/2021 Confirmed reviews ALL

It was great, I was attending a wedding at the usual check in time and on the booking I asked for a midday checkin so I could get ready. When I arrived the room was not ready as it was about 9 am, but the lovely lady organised for the room to be ready even before 12 noon. so I was able to have a rest and get ready before the wedding. Thank you.

Dear Olivia M., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

We enjoyed the location, meals & cocktails

Customer review rating 5.0/5

Greg C. Families - 24/04/2021 Confirmed reviews ALL

The girls were very happy with the porta coat for the grandson, fresh & new.

Dear Greg C., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

Lovely rooms

Customer review rating 5.0/5

Kaz Couples - 23/04/2021 Confirmed reviews ALL

We always enjoy our stay at the Mercure. Staff are always friendly Rooms clean with comfortable beds

Dear Karen F., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

Wonderful reception staff restaurant great

Customer review rating 5.0/5

Anonymous Couples - 23/04/2021 Confirmed reviews ALL

Close to shops parks for afternoon walk and close to tourism attractions

Dear Neil S., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

Great location, good service form all staff that we saw, flexibility in reception checkin times, was much appreciated

Customer review rating 4.5/5

Wayne S. Couples - 22/04/2021 Confirmed reviews ALL

Our overnight stay was very comfortable and the check in receptionist was friendly and a informative. Our breakfast the next morning was excellent. The Hollandaise sauce is to die for, soooooo rich. YUM

Dear Wayne S., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager
Customer review rating 3.5/5

Anonymous Couples - 22/04/2021 Confirmed reviews ALL

Qualitity and service very average

Dear Petra O., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted the feedback provided in relation to your experience at Reception and will forward the feedback to the Department Manager for further discussions and coaching and training purposes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

Great stay

Customer review rating 5.0/5

Diane R. Families - 19/04/2021 Confirmed reviews ALL

Perfectly located just across from the park, nice little walk into the town centre.

Dear Diane R., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck Acting General Manager

Relaxed, Friendly atmosphere.. Helpful Staff

TripAdvisor rating 5.0/5

MauriceJohn13 Business - 11/04/2021 TripAdvisor review

Another beaut stay at Mercure Launceston with the usual attention to detail and friendliness. The room was comfy and quiet as usual and the breakfast and dinner - drinks was well up to the usual standard which we enjoy, together with the friendly banter and attention of Staff.

Our stay

TripAdvisor rating 4.0/5

kghart13 19/02/2021 TripAdvisor review

Our stay at Mercure Launceston was great, the room was lovely, the staff were great and very helpful , it has a laundry which was very handy when your on the road , the only thing I would criticise was the lack of buffet for breakfast as the menu was not very extensive, but the food was good and girls serving were great

Clean Tidy and Comfortable

TripAdvisor rating 4.0/5

SB1161 Business - 14/02/2021 TripAdvisor review

Room was spacious and clean ,comfortable. Only one issue the iron is hard wired with timer button . The only problem i found with this is that the timer was only a few seconds and had to keep pressing to iron shirt and trousers became annoying.

Great location

TripAdvisor rating 4.0/5

sherilyn2019 10/02/2021 TripAdvisor review

Great location, clean and quiet. Friendly helpful staff. Restaurant was great Bathroom was quite small but was adequate. Beds and pillows were very comfortable. Great location near shops and across the road from the park

Good accommodation close to city centre.

TripAdvisor rating 4.0/5

203rossh 04/02/2021 TripAdvisor review

Good location walk to middle of town and across the road from the park. Room very clean, well appointed and clean. Breakfast good. Parking right outside rooms. Check in quick. Quiet area. Unfortunately restaurant closed for dinner Sunday nights.

Poor quality beds and pillows poor cleaning

TripAdvisor rating 1.0/5

ajmajid 03/01/2021 TripAdvisor review

The bed and pillows were pathetic i asked for some softer low pillows and was told there were none available, cleaning was poor , despite staying in rooms for 3 dats and apparent cleaning being done every day there was still dust on the bar shelves , sheets were not tucked in or cleaned only the doona was made up. The bar closed at 9 but i could see bar staff enjoying drinks with friends when i turned up at 9 and was told its closed really !! Bad Is all i have to say!!

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