Mercure Launceston 4 stars

Customer review rating 4.3/5 2,131 reviews

ALLSAFE approved hotel

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Mercure Launceston
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+ 15 Services

Hotel extras

Rooms include flat-screen TV with both cable and satellite channels, plus wireless internet. Free parking available.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LAUNCESTON AIRPORT Paying
  • Early check-in/Late check-out Paying
Catering
  • Breakfast Paying
  • Room service

Hotel location

Mercure Launceston

3 Brisbane Street
7250 launceston
australia

Tel: +61363312055

Fax: (+61)3/63343910

Check-in from 14h00

Check out up to 10h00

  • AIRPORTER LAUNCESTON :  SHUTTLE BUS HOWICK ST

  • By plane

    LAUNCESTON AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    LAUNCESTON RAILWAY At 1.5km / 0.93 miles

GPS :-41.432576, 147.145793

Our accommodation(s)

Our restaurants and bars

Non contractual photo

Our guest reviews for
Mercure Launceston

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,131 reviews

TripAdvisor Rating 3.5/5

554 reviews

Clean and fresh

Customer review rating 3.5/5

Anonymous Business - 21/09/2021 Confirmed reviews ALL

Clean and comfortable

Dear Trish B., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Very central position

Customer review rating 4.5/5

Gaye Couples - 21/09/2021 Confirmed reviews ALL

Enjoyed a 3 night stay.

Dear Gaye E., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Great location, great staff

Customer review rating 4.0/5

James Couples - 20/09/2021 Confirmed reviews ALL

The lady that checked us in (sorry didn't get here name) Friday afternoon was great at her job, very professional and friendly. Room was spacious and very clean.

Dear James W., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Lauree and Kate in Reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager
Customer review rating 4.5/5

Don Families - 17/09/2021 Confirmed reviews ALL

Ready late check in. Easy extension to our stay. Good after hours access. Generally quiet at night. Friendly staff.

Dear Don A., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Comfortable

Customer review rating 3.5/5

Nick Business - 16/09/2021 Confirmed reviews ALL

Overnight for business, the room was clean and comfortable and the service was good.

Dear Nick C., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Amy on Reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Nice location, perfect stay

Customer review rating 5.0/5

Joan Couples - 14/09/2021 Confirmed reviews ALL

Had a great time in Launceston. The hotel is only a few minutes walking distance to many food establishments which was really convenient. The hotel room was nice, and the shower was very clean.

Dear Joan P., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Comfortable stay.

Customer review rating 4.5/5

Anonymous Business - 14/09/2021 Confirmed reviews ALL

Clean and friendly staff. Walking distance to everything.

Dear Marie S., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

As I was in Calvary Hospital, location made it very easy for us to access the hospital

Customer review rating 4.5/5

Anonymous Couples - 14/09/2021 Confirmed reviews ALL

Restaurant on the Wednesday evening were excellent and the meals we chose were of great value and most enjoyable. My wife did not have the same experience on the Friday morning for breakfast, waitress not up with the customer service that was provided on the Wednesday and Thursday evenings, very slow to assist. Just a comment on our room, while very clean and spacious, the cracked hand basin and broken toilet seat did take some of the gloss of the room. Other wise we would return when next visiting Launceston. Thanks - Phillip B.

Dear Phillip B., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note of your experience on the Friday morning in the restaurant and I will pass your feedback on to the department manager for review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Well locatedj

Customer review rating 4.5/5

Gary B. Couples - 11/09/2021 Confirmed reviews ALL

Can’t complain

Dear Gary b., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Good stay

Customer review rating 4.5/5

Larry Couples - 11/09/2021 Confirmed reviews ALL

Very enjoyable had a great meal in the titanium restaurant

Dear Larry D., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Titanium. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Great location, love the park across the road

Customer review rating 5.0/5

Sue C. Couples - 08/09/2021 Confirmed reviews ALL

Always stay with you whenever in Launceston from Queensland - third stay the year

Dear Sue C., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Home Away From Home

Customer review rating 4.5/5

Justin R. Business - 08/09/2021 Confirmed reviews ALL

I am a regular guest whom finds every visit a great experience! fantastic Rooms with one of the best Teams of staff I have had the delight to deal with!

Dear Justin r., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Lauree. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we very much look forward to seeing you on your next visit. Sincerely, Natasha Beck General Manager

Tidy

Customer review rating 3.0/5

Anonymous Couples - 05/09/2021 Confirmed reviews ALL

Clean and tidy, few improvements could be made but overall not too bad

Dear Samantha, Thank you for staying at Mercure Launceston and taking the time to share your feedback with us. All on-line responses are greatly appreciated as we use them to make our next guest experience even better. We hope to welcome you back to our hotel very soon! Sincerely, Natasha Beck General Manager

A good place to stay in Launceston

Customer review rating 3.5/5

Tony Business - 04/09/2021 Confirmed reviews ALL

I normally enjoy the Mercure - and the rooms and location are ideal for a short stay in Launceston - the staff are helpful and the rooms, while small are comfortable and relatively well appointed. My only negative was that this last visit the airconditioner / fan wasn't working in the room - and while i had mentioned it to the reception, and it looked like the remote control and unit weren't talkint to each other - nothing was done about it - so the room was either quiet and airless or windows open and quite noisy (given the location)... again not normally a problem in Launceston - but it had been a warmish day ...

Dear Anthony B., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have ensured that maintenance have followed up on the issue you experienced with the Air Conditioner, we appreciate you addressing this with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

As always a most pleasing experience.

Customer review rating 4.5/5

Heather B. Couples - 03/09/2021 Confirmed reviews ALL

Excellent treatment by both bar and restaurant staff in an affable and respectful pleasant mainner.

Dear Heather B., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Well located

Customer review rating 4.0/5

Lynne Couples - 03/09/2021 Confirmed reviews ALL

Mercure Launceston is in a good location to be able to walk to the UTAS stadium. Friendly check-in by Laura. Thoroughly enjoyed our dinner and breakfast in the restaurant. Well done to the chefs. Thanks to Polly who rectified the incorrect dinner meal order and ensure it was replaced quickly.

Dear Lynne W., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Lauree and Polly. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Favourite Place to stay in Launceston

Customer review rating 5.0/5

Kaz Couples - 02/09/2021 Confirmed reviews ALL

We mostly always book at the Mercure when we visit Launceston. The staff are always friendly and accommodating. The rooms are clean and new and you get real value for your money. It is also central and within walking distance of everything with free parking.

Dear Karen F., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Relaxed, Friendly atmosphere.. Helpful Staff

TripAdvisor rating 5.0/5

MauriceJohn13 Business - 11/04/2021 TripAdvisor review

Another beaut stay at Mercure Launceston with the usual attention to detail and friendliness. The room was comfy and quiet as usual and the breakfast and dinner - drinks was well up to the usual standard which we enjoy, together with the friendly banter and attention of Staff.

Our stay

TripAdvisor rating 4.0/5

kghart13 19/02/2021 TripAdvisor review

Our stay at Mercure Launceston was great, the room was lovely, the staff were great and very helpful , it has a laundry which was very handy when your on the road , the only thing I would criticise was the lack of buffet for breakfast as the menu was not very extensive, but the food was good and girls serving were great

Clean Tidy and Comfortable

TripAdvisor rating 4.0/5

SB1161 Business - 14/02/2021 TripAdvisor review

Room was spacious and clean ,comfortable. Only one issue the iron is hard wired with timer button . The only problem i found with this is that the timer was only a few seconds and had to keep pressing to iron shirt and trousers became annoying.

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