Mercure Launceston 4 stars

Very pleasant and friendly, courteous staff.

Great comfy bed. Unfortunately sleep was difficult with traffic noise through thin windows and walls. Could hear the light snoring and TV of neighbouring rooms. Paper thin walls. Great meals in restaurant

I found the room and customer service to be very good. The food and drink in the restaurant was also very good.

Great place to stay. Only issues I had were a dirty heat pump producing slightly damp air and shower leaking at the bottom creating small pool under sink. Other than that, rooms were clean, comfy and well looked after.

Check in was a little painful.

We used our Accor card and enjoyed the extras. Receptionist Kate was lovely, the barman was very helpful and seemed to be multi tasking. The food experience for breakfast was poor, the food was very average and the staff under trained. Dinner was just Ok, we didn’t go back even though travelling with 2 children snd Accor discount should have attracted us back. The upgrade room was good.

We thoroughly enjoyed our stay and the staff were amazing in particular Uma in the restaurant- she made a point of remembering our names and her service was impeccable.

Room was lovely bed very very comfortable unfortunately the water pressure in the shower was non-existent, made it very hard to wash my hair. I understand the importance of conserving water but a little more pressure would have been better.

Hotel is located close to town. Easy walking distance. Well appointed rooms great friendly staff. Good food. Free parking. Will stay again.

Another beaut stay at Mercure Launceston with the usual attention to detail and friendliness. The room was comfy and quiet as usual and the breakfast and dinner - drinks was well up to the usual standard which we enjoy, together with the friendly banter and attention of Staff.

Our stay at Mercure Launceston was great, the room was lovely, the staff were great and very helpful , it has a laundry which was very handy when your on the road , the only thing I would criticise was the lack of buffet for breakfast as the menu was not very extensive, but the food was good and girls serving were great

Room was spacious and clean ,comfortable. Only one issue the iron is hard wired with timer button . The only problem i found with this is that the timer was only a few seconds and had to keep pressing to iron shirt and trousers became annoying.

Great location, clean and quiet. Friendly helpful staff. Restaurant was great Bathroom was quite small but was adequate. Beds and pillows were very comfortable. Great location near shops and across the road from the park

Good location walk to middle of town and across the road from the park. Room very clean, well appointed and clean. Breakfast good. Parking right outside rooms. Check in quick. Quiet area. Unfortunately restaurant closed for dinner Sunday nights.

The bed and pillows were pathetic i asked for some softer low pillows and was told there were none available, cleaning was poor , despite staying in rooms for 3 dats and apparent cleaning being done every day there was still dust on the bar shelves , sheets were not tucked in or cleaned only the doona was made up. The bar closed at 9 but i could see bar staff enjoying drinks with friends when i turned up at 9 and was told its closed really !! Bad Is all i have to say!!