Mercure Launceston 4 stars

Customer review rating (ALL Rating) 4.4/5 1,882 reviews

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Description

Hotel extras

Rooms include flat-screen TV with both cable and satellite channels, plus wireless internet. Free parking available.

Our accommodation(s)

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Hotel location

Mercure Launceston

3 Brisbane Street
7250 LAUNCESTON
Australia

GPS:-41.432576, 147.145793

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Titanium Bar & Bistro

The ideal space for intimate gatherings, popular with both in-house guests from the adjoining Mercure Launceston, as well as locals alike. Perfect for drinks or a coffee after a long day of work or sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,882 reviews

TripAdvisor Rating  3.5/5  567 reviews

Good location & let us store luggage at reception for a few days

Customer review rating 4.0/5

Kaoru K. Couples - Confirmed reviews ALL

Good location & let us store luggage at reception for a few days

Customer review rating 0.5/5

Anne Couples - Confirmed reviews ALL

Online a king sized room was advertised for $156 and we were charged $214. When we originally booked we were told we were to be allocated an apartment for this price. Were we over charged?

Complain about my stay

Customer review rating 1.5/5

S. C. H. Couples - Confirmed reviews ALL

I feel very angry and helpless about choosing to stay at your hotel for my birthday trip. Although I am a platinum member, I have to accept your hospitality. Because my check-in date is Sunday, I cannot enjoy the lunch and dinner in your restaurant, also I can’t enjoy the Wellcome drink. I thought that tomorrow, Monday, 11 March, I could have my birthday’s dinner in your hotel restaurant and compensate for my welcome drink. But your staff told me that Monday is a holidays and the restaurant only serves breakfast. I am helpless that I cannot use the restaurant after checking into your hotel to enjoy my 50% discount on dining as a platinum member. I also need to take a taxi at my own expense and go out to a town restaurant to choose my dinner for that date. As a platinum member, I am unable to enjoy any of the benefits that I should have when staying at your hotel. I can only say thank you and be happy that you sent me a bottle of champagne on my birthday after my wife emailed you to let you know that it was my birthday on March 11th. I was very touched. I hope you can improve after receiving my complaint. Thank you.

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Perfect for an overnight business stay, the staff were very friendly and helpful when I couldn't find the tea and coffee or how to use the lights The bed was amazing

Nice enough but fell short for the price

Customer review rating 3.0/5

Anthony Business - Confirmed reviews ALL

Staff were friendly on arrival room was clean. Looks renovated, bathroom paint job a little average. wearing prematurely. My annoyance was with the smart TV, the booklet advised was able to be linked with streaming services on phone but was disabled for this function. When asking at the front desk (about 5pm) the Lady was not able to help and advised maintenance will have to look into it and they are not in until Tomorow... Suprise the issue was not looked into or corrected "Tomorow", nor was there any follow up communication made with me. For $280 per night, I would expect all the services to be working and if not, some effort made to rectify any issues that arise.

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Other web-users rate our hotel

  • 645 reviews 8.6/10 Location
  • 1,172 reviews 7.9/10 Room
  • 815 reviews 8.8/10 Service
  • 451 reviews 8.2/10 Cleanliness
  • 185 reviews 8.8/10 Vibe
  • 160 reviews 5.5/10 Breakfast

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