Mercure Launceston 4 stars

Customer review rating 4.3/5 2,020 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Mercure Launceston
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+ 9 Services

Hotel extras

Rooms include flat-screen TV with both cable and satellite channels, plus wireless internet. Free parking available.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LAUNCESTON AIRPORT Paying
  • Early check-in/Late check-out Paying
Catering
  • Breakfast Paying
  • Room service

Hotel location

Mercure Launceston

3 Brisbane Street
7250 launceston
australia

Tel: +61363312055

Fax: (+61)3/63343910

Check-in from 14h00

Check out up to 10h00

  • AIRPORTER LAUNCESTON :  SHUTTLE BUS HOWICK ST

  • By plane

    LAUNCESTON AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    LAUNCESTON RAILWAY At 1.5km / 0.93 miles

GPS :-41.432576, 147.145793

Our accommodation(s)

Superior Room 1 Queen Bed View

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Hills view, Park view, Panorama view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 King Bed + 1 Single Bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Premium Room 1 King Bed View

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View, Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our guest reviews for
Mercure Launceston

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,020 reviews

tripadvisor

TripAdvisor Rating 3.5/5

553 reviews

Great hotel with boutique accommodation and delicious breakfast

Customer review rating 4.5/5

Karen L. Couples - 19/06/2021 Confirmed reviews ALL

We stayed at this hotel almost 18 years ago when the hotel was not run by Accor. Vast improvement with excellent staff, comfortable beds in boutique accommodation, and delicious breakfasts for the 3 days/nights we stayed recently.

Dear Karen L., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Well located

Customer review rating 5.0/5

Sharen R. Couples - 17/06/2021 Confirmed reviews ALL

The hotel was very clean and in a great location. The staff were very friendly and helpful. The room was comfortable and clean.

Dear Sharen R., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Convenient location, Great stay

Customer review rating 4.5/5

Sue Couples - 16/06/2021 Confirmed reviews ALL

Lovely room overlooking the park, staff friendly and the meals in Titanium were excellent, we had breakfast and dinner both days and couldn't fault the quality of food and the staff were very good.

Dear Sue M., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Good Stay

Customer review rating 4.0/5

Peter E. Business - 13/06/2021 Confirmed reviews ALL

First time at the hotel and I chose it because the location was good and the pricing per night fitted with my budget.

Dear Peter E., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Comfortable, close to everything

Customer review rating 4.5/5

Margaret R. Couples - 11/06/2021 Confirmed reviews ALL

Stayed 3 nights Sunday to Wednesday, extremely comfortable large room. 5 minute walk to Brisbane St Mall. Free parking, easy drive to local attractions. Nice meal at Titanium on Tuesday night, restaurant was closed on Sunday and Monday. Thanks to our waiter Polly, excellent friendly customer service.

Dear Margaret R., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Well located

Customer review rating 4.0/5

Jo M. Families - 10/06/2021 Confirmed reviews ALL

Comfortable accommodation, well locate close to the Launceston CBD.

Dear Jo-Anne M., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Great stay

Customer review rating 5.0/5

Maureen Friends - 09/06/2021 Confirmed reviews ALL

We had a great stay .The hotel was extremely clean and the room was very comfortable. The receptionist was most helpful and friendly. We had both dinner and breakfast in the dining room and the food and service excellent

Dear Maureen M., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

WELL LOCATED

Customer review rating 4.5/5

Leigh C. Friends - 09/06/2021 Confirmed reviews ALL

RECEPTION STAFF ON CHECKING IN WERE VERY FRIENDLY.

Dear Leighann C., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize that the location of the room was not ideal during your stay. In relation to different outlooks at the hotel, it does depend on the room type booked, unfortunately our Deluxe rooms are located towards the rear of the property. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Comfy bed, good size TV and good work desk

Customer review rating 4.0/5

Jorge Business - 09/06/2021 Confirmed reviews ALL

In a nutshell, it's a good option for business travellers on a short stay period. There's a small bar and bistro, good for those chilly evening when you don't want to spend outside looking for some food options. I had a deluxe room, facing south, not much of a good sight, but quiet enough for a good night sleep, coffee pods machine refilled daily, good shower.

Dear Jorge G., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Good stay

Customer review rating 4.5/5

Sue Friends - 09/06/2021 Confirmed reviews ALL

Staff and food very good

Dear Susan W., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Not our best stay.

Customer review rating 1.5/5

Mick Couples - 06/06/2021 Confirmed reviews ALL

On arrival blood in bathroom. (Reception advised). No exhaust in bathroom. For our two day stay we experienced heavy condensation all over toilet base and walls. Concerning for our health. Good bed. Nice reception staff. Good location near to city and restaurants.

Dear Mick, Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Launceston, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will be sharing your valued comments with the housekeeping department manager to address the issues and concerns you have raised, to prevent future occurrence, and we appreciate you addressing these issues with us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natasha Beck General Manager

Lovely

Customer review rating 5.0/5

Sharon Couples - 06/06/2021 Confirmed reviews ALL

The bed was comfortable, the shower was awesome and parking was convenient. We had room service for dinner, it was delicious. We also had breakfast in the restaurant which was great.

Dear Sharon B., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Great

Customer review rating 4.5/5

Kevin S. Couples - 04/06/2021 Confirmed reviews ALL

Good position good room and food and beer/wine

Dear Kevin S., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Ok room

Customer review rating 3.5/5

Rhatri M. Families - 02/06/2021 Confirmed reviews ALL

Very small bathroom, hard with a small family staying. Thin walls, was woken up around 4am with someone in the next room getting ready. No room service available on the night we stayed. No streaming services and most importantly no fresh milk only horrible UHT. Not sure we'd stay again, other nicer hotels in Launceston fir same price that included continental breakfast.

Dear Rhatri, Thank you for staying at Mercure Launceston and taking the time to share your feedback with us. I apologize that your were woken up early due to another guest and that the room you stayed in did not have streaming facilities. All rooms have foxtel with designated movie channels, however we currently only have netflix available in selected room types. Had you advised us that you would have liked fresh milk, it would have be no trouble out all for us to have assisted in providing you with some during your stay. Reception would have been more than happy to have addressed that issue for you. Thank you again for taking the time to provide us with your All on-line feedback, all responses are greatly appreciated as we use them to make our next guest experience even better. I do hope that we have the opportunity to welcome you back again. Sincerely, Natasha Beck General Manager

Good stay

Customer review rating 3.0/5

Mark E. Couples - 01/06/2021 Confirmed reviews ALL

Great staff, comfortable room although no window as such. Breakfast was excellent and very helpful staff.

Dear Mark E., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Excellent staff!

Customer review rating 5.0/5

Linda Business - 01/06/2021 Confirmed reviews ALL

The rooms, view etc are wonderful, however it is really the professional, warm and friendly staff that make it so enjoyable. What an incredible team!!

Dear Linda B., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Kate, Emma, Christal and the Housekeeping Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Great Overall Experience

Customer review rating 5.0/5

Jens K. Business - 31/05/2021 Confirmed reviews ALL

Besides finding it challenging to find a carpark after late check-in, I was very happy with the hotel itself, my room, the staff, and meals provided (both breakfast and lunch). Staying in a room facing the rather busy Brisbane Street, improved soundproofing for these rooms may be considered in the long term.

Dear Jens Erik K., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Great central location

Customer review rating 4.0/5

Ltyra Families - 31/05/2021 Confirmed reviews ALL

Overall, very satisfying.

Dear Ltyra C., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Affordable friendly Hotel that has recently been renovated.

Customer review rating 4.5/5

Kate A. Business - 31/05/2021 Confirmed reviews ALL

Always made to feel special and welcomed back.

Dear Kate A., We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Beck General Manager

Relaxed, Friendly atmosphere.. Helpful Staff

TripAdvisor rating 5.0/5

MauriceJohn13 Business - 11/04/2021 TripAdvisor review

Another beaut stay at Mercure Launceston with the usual attention to detail and friendliness. The room was comfy and quiet as usual and the breakfast and dinner - drinks was well up to the usual standard which we enjoy, together with the friendly banter and attention of Staff.

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