Mercure Launceston 4 stars

Customer review rating (ALL Rating) 4.3/5 1,851 reviews

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Description

Hotel extras

  • Central CBD Location

  • Complimentary Parking

  • Onsite Restaurant

  • Modern, Comfortable Rooms

  • Flexible Booking Options

Our accommodation(s)

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Hotel location

Mercure Launceston

3 Brisbane Street
7250 LAUNCESTON
Australia

GPS:-41.432576, 147.145793

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Titanium Bar & Bistro

The ideal space for intimate gatherings, popular with both in-house guests from the adjoining Mercure Launceston, as well as locals alike. Perfect for drinks or a coffee after a long day of work or sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,851 reviews

Customer review rating 4.5/5

Belgica R. Couples - Confirmed reviews ALL

Thoroughly enjoyed our stay. Customer service at the hotel was always helpful. Always willing to accommodate.

Dear Belgica, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed your stay and found our customer service helpful. It's great that you loved your clean room and the divine rain shower! We're also glad you appreciated our locally sourced bar snacks. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon for another delightful stay! Kindest Regards. Stacey.C. Front Office Manager

Customer review rating 2.0/5

Atlanta L. Business - Confirmed reviews ALL

Hotel looks great from outside, inside it’s a motel disguised with hotel prices. No acknowledgment of Accor loyalty on check in, and staff member was very unfriendly. Room itself was large, however backed straight onto a carpark with cars parked less than a meter from our window and could see directly in. Had to keep curtains closed the whole stay because of this so had no natural light. Could constantly hear every conversation, footsteps, slamming car door, waking us up at 5am. Bathroom was nicely updated, however extremely small, couldn’t even turn tap on without water going everywhere. Amenities in the room were a kids size water bottle, 3 tiny cheap chocolates and not even a note. Bar/restaurant was closed on the Sunday, on Monday tried to redeem welcome drinks. Had run out of the one red wine they offered as the complimentary, and bartender refused to give us another type of wine, despite it being the exact same price. Overall, not in line with the price or the expectations of the Mercure brand as a Gold member. Wouldn’t stay again.

Customer review rating 5.0/5

Duong D. Couples - Confirmed reviews ALL

Hotel is well located with parking. Nice, secure and quite environment.

Dear Duong D., Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our convenient location and secure environment. It’s always our goal to provide a comfortable experience for our guests. Kindest Regards. Stacey.C. Front Office Manager

Customer review rating 5.0/5

Lydia B. Families - Confirmed reviews ALL

The beds were comfortable, and the staff were amazing.

Hi Lydia, Thanks for your lovely feedback! We’re thrilled to hear you enjoyed your stay and found our beds comfy. Our team works hard to provide great service, so your kind words mean a lot to us. We hope to welcome you back soon! Kindest Regards. Stacey.C. Front Office Manager

Customer review rating 4.5/5

Roseanne M. Business - Confirmed reviews ALL

We have stayed here many time and it never disappoints.

Hi Roseanne, Thanks for your lovely feedback! We're thrilled to hear you enjoyed your stay and appreciated the view and cleanliness of your room. We are delighted to hear that Sam provided such friendly service, we’ll be sure to pass your praise along. It's always a pleasure to welcome you back, and we look forward to your next visit! Kindest Regards. Stacey.C. Front Office Manager

Other web-users rate our hotel

  • 670 reviews 8.7/10 Location
  • 1,173 reviews 7.5/10 Room
  • 832 reviews 8.7/10 Service
  • 6 reviews 9.3/10 WiFi
  • 459 reviews 7.6/10 Cleanliness
  • 190 reviews 8.5/10 Vibe
  • 178 reviews 6.1/10 Breakfast
  • 5 reviews 2.9/10 Wellness Area

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