Peppers Docklands Melbourne 5 stars

Customer review rating (ALL Rating) 4.1/5 1,351 reviews

Peppers Docklands Melbourne - Image 1
Peppers Docklands Melbourne - Image 2
Peppers Docklands Melbourne - Image 3
Peppers Docklands Melbourne - Image 4
679 La Trobe Street, 3008 DOCKLANDS, Australia

Description

Hotel extras

  • 1.5km from Melbourne city centre.

  • Ideally situated in the ever-evolving Docklands precinct

  • Free tram stop at hotel entrance for city access.

  • Adjacent to Southern Cross Station.

  • Located on Marvel Stadium concourse.

Our accommodation(s)

Hotel location

Peppers Docklands Melbourne

679 La Trobe Street
3008 DOCKLANDS
Australia

GPS:-37.814838, 144.947307

Telephone
Fax +61 3 9190 0099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

MOMAMI BAR

In the heart of the ever-evolving Dockland's precinct, discover the eclectic hotspot of MOMAMI. Vibrant and architecturally quirky, MOMAMI showcases the urban nature of Melbourne's beverage culture.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,351 reviews

TripAdvisor Rating  4.3/5  1,825 reviews

Customer review rating 5.0/5

Karl P. Families - Confirmed reviews ALL

High standards of cleanliness, lovely spacious room, very comfy bed and very convenient stay.

Customer review rating 1.0/5

Haleimah A. Solo - Confirmed reviews ALL

I am extremely disappointed with my stay at this hotel. What should have been a simple, comfortable experience turned into one of the most stressful and upsetting days I’ve had while traveling. To begin with the positive: when I checked in on Friday, 28/11, around 2pm, the staff member at reception was genuinely kind, professional, and helpful. I unfortunately don’t remember his name, but I saw him again around 1am on 29/11, and he was still just as polite and welcoming despite the late hour. He made me feel respected as a guest, and I truly appreciate his attitude and the way he carried himself. He is exactly what good hospitality should look like. However, everything changed the next morning with a different staff member, and my entire experience was ruined. The man at the morning shift spoke to me in an extremely rude, harsh, and demeaning tone from the moment I approached the desk. His behaviour shifted noticeably and instantly when he saw me and realised I was wearing a hijab. His tone became disrespectful, dismissive, and completely unprofessional. Instead of treating me like a paying guest, he made me feel unwanted and judged. It was shocking to experience such behavior in a hotel that claims to value guests. This is completely unacceptable. I tried to remain calm and polite, but his attitude only became worse. No guest should ever have to experience discrimination when traveling, especially not in a place that is supposed to provide hospitality and safety. On top of the unacceptable behaviour, the cleanliness of the hotel was far from adequate. I hope the management takes this feedback seriously. Experiences like this can deeply affect guests, especially when discrimination is involved. I am extremely dissatisfied with my stay and would not recommend this hotel based on how I was treated. No one deserves to feel targeted or disrespected because of their background or their appearance.

Customer review rating 4.0/5

Jane M. Business - Confirmed reviews ALL

As this is my 'home' while Im at a conference for several days, I appreciate how clean my room was. Thank you to the housekeeping staff. Cleanliness is the clincher for me. I will be staying again. Thank you.

Customer review rating 2.0/5

Naomi B. Families - Confirmed reviews ALL

Was disappointed: our room door had issues - you had to use force every time you opened it - both going inside & then back into the hallway. The tv didn’t work - I presume it may have been dead batteries in the remote control. The tea selection was not the options on the boxes supplied. There was two types of chamomile, green tea & peppermint only. No black tea choices at all. The pool being situated in another building was ridiculous - we were instructed to go outside in our dressing gowns & go into another building - it made my daughter & I feel exposed & unsafe. When we went to collect our luggage from storage the next day, there was a line out the door waiting to check in & only one person to deal with everyone - the abnormal wait time. was something I have never experienced. I was a bit disappointed with my experience at this hotel & that is possibly the first time I have had to say that from an Accor group hotel. Please do not publish this review but I felt it needed to be said to hopefully improve your services for future travellers.

Customer review rating 3.0/5

Amanda R. Couples - Confirmed reviews ALL

Room was nice and staff were great. Very conveniently located by tram line with free tram travel around inner city. No laundry facilities, no room service, no dinner and only a very basic stocked bar is the reason for lower mark.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 667 reviews 8.7/10 Location
  • 1,032 reviews 6.6/10 Room
  • 911 reviews 7.1/10 Service
  • 10 reviews 3.1/10 WiFi
  • 463 reviews 4.7/10 Cleanliness
  • 245 reviews 5.6/10 Breakfast
  • 242 reviews 4/10 Amenities
  • 204 reviews 3.2/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Docklands

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.