Peppers Southern Cross Melbourne 5 stars

Customer review rating (ALL Rating) 3.9/5 1,247 reviews

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Description

Hotel extras

  • 1.5km from Melbourne city centre.

  • Ideally situated in the ever-evolving Docklands precinct

  • Free tram stop at hotel entrance for city access.

  • Adjacent to Southern Cross Station.

  • Located on Marvel Stadium concourse.

Our accommodation(s)

Hotel location

Peppers Southern Cross Melbourne

679 La Trobe Street
3008 DOCKLANDS
Australia

GPS:-37.814838, 144.947307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

MOMAMI RESTAURANT AND BAR

Nestled in the vibrant Docklands precinct, Momami is the ideal place to begin your day with a delicious buffet breakfast or to unwind with a refreshing drink in the evening. Join us for breakfast seven days a week, and enjoy our bar on Fridays & Saturdays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,247 reviews

Customer review rating 3.0/5

Rosemary M. Couples - Confirmed reviews ALL

Room was comfortable, very noisy it was a wind tunnel at the end of the corridor . The was wind was loudly whistling the only way to stop the wind noise was to have the room door to the corridor open. Room was not prepared sufficiently with only one coffee pod available.

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Very clean place friendly staff and good location

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peppers Team

Customer review rating 5.0/5

Luka V. T. Families - Confirmed reviews ALL

Wonderful stay from the moment we arrived, very easy to get to from Melbourne airport, tram stop right out the front makes it convenient to get around. All staff were extremely kind and welcoming. The rooms are beautiful, spacious and very comfortable. I’m a frequent visitor of Melbourne and this was our first stay but can confidently say this is the only hotel we will be staying at from now on. And have already recommended to friends and family.

Customer review rating 0.5/5

Brad B. Business - Confirmed reviews ALL

I’ve stayed through Accor and peppers direct many of times - there should be 4 coffee pods in my mini bar and only 2 supplied. I called housekeeping and nobody answered so I called direct - not only was the English poor and wasn’t able to hardly understand them I was advised I must wait until 7am for service - quite rudely spoken - will choose my accomodation wisely next time

Customer review rating 3.0/5

Troy L. Couples - Confirmed reviews ALL

Access [due to the road being closed] and limited parking, staff not at reception, dealing with the person on the phone was not at the hotel front desk [ required to identify which hotel we were staying at ] and the email on the morning advising to park at alternative sites, on check-in- a fault of beingovercharged.... then having the error refunded transferred back 5 days later, all of these points have set out that we will not be returning.... That it was a Peppers, the standard was different to to the other places... Of a positive note, the breakfasts were excellent

Dear Troy, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Peppers Team

Other web-users rate our hotel

  • 665 reviews 8.3/10 Location
  • 1,043 reviews 6.2/10 Room
  • 913 reviews 6.3/10 Service
  • 10 reviews 3.6/10 WiFi
  • 457 reviews 4.5/10 Cleanliness
  • 238 reviews 5/10 Breakfast
  • 237 reviews 3.7/10 Amenities
  • 204 reviews 2.9/10 Food

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