Mantra on Sydney Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 2,413 reviews

Best price
guarantee
Mantra on Sydney Airport - Image 1
Mantra on Sydney Airport - Image 2
Mantra on Sydney Airport - Image 3
Mantra on Sydney Airport - Image 4
3 Ross Smith Avenue, 2020 MASCOT, Australia

Description

Hotel extras

  • Set your alarm or have our friendly staff at our 24-hour reception organise your wake-up call

  • Our express checkout ensures you will get to your terminal on time ready for your flight

  • Uninterrupted views of the runway from one side of the hotel.

  • Shuttle available for pick-up & drop-off at intl & domestic terminals - additional cost

  • Our hotel's restaurant is open daily for a buffet breakfast and also serves an A La Carte Menu

Our accommodation(s)

Hotel location

Mantra on Sydney Airport

3 Ross Smith Avenue
2020 MASCOT
Australia

GPS:-33.932831, 151.186755

Telephone
Fax +61 2 8398 0730

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ON SITE RESTAURANT

Our inhouse restaurant offers a buffet breakfast, mid week lunch menu and a la carte dinner service. If your travel involves a later flight, there is also an all-day dining option outside of these times. Our bar is open from midday daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,413 reviews

TripAdvisor Rating  3.9/5  622 reviews

As Expected - Nice Staff

TripAdvisor rating 4.0/5

gkegan TripAdvisor review

Standard airport hotel - clean and comfortable. Can walk to the domestic terminal and also up to Mascot train station to catch the train into the city . Caught uber to international airport the next morning was $36 at 3 am .Staff very helpful and friendly , will book again next time we a hotel near the airport.

Customer review rating 4.5/5

Joshua P. Couples - Confirmed reviews ALL

Perfect location to stay for an early flight. Dinner in the restaurant was fantastic

We very much appreciate your feedback regarding your stay at Mantra on Sydney Airport It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager

Customer review rating 0.5/5

Alan C. Couples - Confirmed reviews ALL

Room TV did not work, and when they moved to another room two rooms down on same floor, took about half to three quarters of an hour to move us. The breakfast was cold and for that the cost was not worth it, expensive cold breakfast.

Thank you very much for taking your time to provide your valuable feedback regarding your last stay at Mantra on Sydney Airport. I am so sorry to hear that you did not enjoy your stay. It is clear that we missed in several areas. Please accept our apologies for the shortfalls you experienced, this is not up to our usual standards and I have forwarded your comments to our Restaurant Manager and Maintenance Manager regarding your feedback to ensure that we will take the appropriate measures to address any shortfalls in service, and deal with these appropriately in order to ensure future guest satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Emil Baeckstroem Front Office Manager

Customer review rating 3.0/5

Tiarne E. Couples - Confirmed reviews ALL

Check-in process and location was great, night 1 at 2.30am we had an evacuation alarm, the intercom was inaudible on floor 8, made our way down the stairwell to find the front desk somewhat unaware and unapologetic, no real follow up so that was a bit disappointing. We also had some issues with our room keys throughout. But it is a nice facility and the room was good for what we needed!

Dear Tiarne E., Thank you for sharing your experience at Mantra on Sydney Airport. We are pleased to hear that you appreciated our location and facilities. However, I regret to learn about the evacuation alarm and the communication issues you encountered during your stay. Your feedback regarding the audible alarms and check-in process has been noted, as these are critical elements of our service. Additionally, I apologize for the inconvenience caused by the room key issues. We value your insights and will use them to enhance our guest experience. Thank you for your understanding, and we hope to welcome you back in the future. Best regards, Mantra on Sydney Airport

Customer review rating 4.5/5

Joanne H. Couples - Confirmed reviews ALL

Comfortable room , friendly staff

We very much appreciate your feedback regarding your stay at Mantra on Sydney Airport It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Agustin Torres Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,103 reviews 9/10 Location
  • 1,547 reviews 6.8/10 Room
  • 1,397 reviews 7.9/10 Service
  • 18 reviews 3.7/10 WiFi
  • 754 reviews 8.2/10 Food
  • 684 reviews 5.5/10 Cleanliness
  • 275 reviews 6.8/10 Breakfast
  • 9 reviews 0.7/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Mascot

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.