Mantra Southbank Melbourne 4 stars

Customer review rating (ALL Rating) 4.2/5 1,669 reviews

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Mantra Southbank Melbourne - Image 1
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Mantra Southbank Melbourne - Image 4
31 City Road, 3006 SOUTHBANK, Australia

Description

Hotel extras

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Telephone
Fax +61 3 9696 6778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,669 reviews

TripAdvisor Rating  4.1/5  2,740 reviews

Customer review rating 2.0/5

Darrell M. Couples - Confirmed reviews ALL

Our room was dated and dirty. The whole complex was dirty. The room was noisy and couldn’t sleep. . The couch was so small an uncomfortable two seater. Television in bedroom reception was hopeless. We asked for extra milk which they delivered but left it on the table instead of putting it in the fridge. Breakfast was terrible. No gluten free food as everything was cross contaminated by guests. The room was dirty as well. I won’t be returning. The only positive was it was close to where we wanted to go. For the price they charge you can get better apartments. Very disappointing.

Dear Darrell M., Thank you for sharing your feedback about your recent visit to Mantra Southbank Melbourne. I regret that your experience did not meet your expectations. Your comments about the room's condition and cleanliness are concerning, as we strive to maintain high standards. I apologise for the inconvenience caused by the noise, the size of the couch, and the issues with television reception. We take dietary restrictions seriously and will review our breakfast options to ensure better accommodations for all guests. I appreciate your input about the extra milk request and will address this with our team to improve our service. Your comments are invaluable as we continuously work to enhance our guest experience. Thank you for highlighting the location's convenience, and we hope to have the opportunity to serve you better in the future. Best regards, Jens Corder, Mantra Southbank Melbourne

Customer review rating 5.0/5

Elise T. Families - Confirmed reviews ALL

Great family stay

Customer review rating 4.5/5

Leanne H. Friends - Confirmed reviews ALL

This is the second time that I have stayed at The Mantra Southbank. We have enjoyed the place.

Dear Leanne, Thank you for your kind feedback about your recent stay. We are pleased you appreciated our location and friendly service. We aim to ensure guests have a memorable experience. We look forward to welcoming you back. Best regards, Jens Corder, Mantra Southbank Melbourne

Customer review rating 5.0/5

Julie D. Business - Confirmed reviews ALL

The service was exceptional from start to finish nothing was too much bother.

Customer review rating 4.5/5

Stacey B. Business - Confirmed reviews ALL

The staff were friendly, my room was comfortably furnished and spacious. The location was an easy walk from Flinders st station and reasonably priced.

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Other web-users rate our hotel

  • 1,020 reviews 9.4/10 Location
  • 1,463 reviews 5.5/10 Room
  • 1,026 reviews 8.6/10 Service
  • 24 reviews 6.2/10 WiFi
  • 664 reviews 5.6/10 Comfort
  • 637 reviews 3.1/10 Cleanliness
  • 250 reviews 6.9/10 Breakfast
  • 218 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.