Name: Mantra on Hay Perth, Apartment Hotel in Perth - ALL
Address: 201 Hay Street, PERTH, 6004, AU
Telephone: +61892674888
Rating: 3.9

Mantra on Hay Perth

Mantra on Hay is an ideal base from which to enjoy Perth's buzzing nightlife, bustling markets, inner city parks, outdoor dining and thriving arts scene.
Our accommodation ranges from affordable, spacious hotel rooms to 3-bedroom apartments with fully equipped kitchens. If you're after some 'me time', head to the rooftop heated indoor pool and gym.

At Mantra on Hay, we offer the comfort of self-contained accommodation with all the conveniences of a four-star hotel, everything you need is at your fingertips for a short or long stay.

Katrina Chang, Hotel Management

Hotel extras

Perfect for long and short stay guests
Indoor heated pool and gym
Close to free public transport
Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

Room

Hotel Room

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)

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Apartment

1 Bedroom Apartment

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Apartment

2 Bedroom 1 Bathroom Apartment

5 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s) and 1 x King size bed(s)
Most of the accommodation: Balcony

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Apartment

2 Bedroom 2 Bathroom Apartment

5 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s) and 1 x King size bed(s)
Most of the accommodation: Balcony

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Apartment

Family Room

5 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Most of the accommodation: Balcony

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Apartment

3 Bedroom Apartment

7 pers. max
105 m² / 1130 sq ft

Bedding 2 x King size bed(s) and 2 x Single bed(s)
Most of the accommodation: Balcony

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Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

+61 8 9267 4888

+61 8 9267 4838

Hotel services

Check-in from 03:00 PM - Check out up to 10:00 AM

On site

Car park
Shuttle
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 90 m² / 967 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 64

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 1,062 reviews

Melanie M. Business - 2/24/2026 Confirmed reviews ALL

Enjoyed my stay, very comfortable and clean. staff were lovely. I left my phone battery charger in the room, along with the cable. I was disapointing that no one got back to me initially. In the end, apparently no one found it. But no one wanted to contact the cleaning staff either.

Thank you for taking the time to share your feedback. I’m really glad to hear you found your stay comfortable, clean, and that our team made you feel welcome. That means a lot to us. I’m truly sorry about the experience you had with your missing charger. We understand how frustrating it is when something is left behind, and you don’t receive timely communication. This isn’t the level of follow‑up we aim to provide, and I apologise that we fell short. While the charger wasn’t located, we should have handled your enquiry with more care and ensured proper communication with our housekeeping team. Your comments have been shared with the team so we can improve the way we manage lost‑property enquiries moving forward. Thank you again for your feedback — it helps us do better. If you choose to stay with us again, we’d love the chance to provide you with a smoother experience.

Briar J. M. H. Business - 2/23/2026 Confirmed reviews ALL

Property was not up to scratch, dated rooms, tired conditions, leak in shower, hard water build up around shower head, room was not made up on second day, found a cockroach walking up the wall in one of the bedrooms - not what I have come to expect of the Accor group. Won’t be staying at this property again.

Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you experienced during your stay. This is far from the standard we aim to deliver, and I understand how disappointing it must have been — especially given your expectations of the Accor brand. The concerns you’ve raised regarding the room condition, housekeeping service, and maintenance issues are unacceptable, and I appreciate you bringing them to our attention. Please be assured that we are addressing each point with our housekeeping and maintenance teams as a priority. The sighting of a cockroach is particularly concerning, and we have already escalated this to our pest management provider to ensure immediate action. We never want a guest to leave feeling this way, and I’m sorry that we fell short during your visit. While I understand your decision, we would welcome the opportunity to restore your confidence in us should you reconsider in the future.

Brendan R. Business - 2/20/2026 Confirmed reviews ALL

The room was extraordinary, self contained apartment was clean and comfortable. The only downfall was the air conditioning was down. A small eviporatorative cooler and a fan had been provided and my parking for the night had been complimentary. I still did find it rather expensive for $480 for one night.

Dear Brendon, Thank you for sharing your feedback. We’re delighted to hear that you found your apartment clean, comfortable and well presented. It’s wonderful to know you enjoyed the space overall. We sincerely apologise again for the inconvenience caused by the air conditioning being out of service during your stay. We appreciate your understanding while we arranged alternative cooling options and complimentary parking, and we understand how this may have impacted the overall value of your visit. Thank you again for your comments, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Regards, Team Mantra

Matthew F. Families - 2/18/2026 Confirmed reviews ALL

The Mantra is advertised as a 4 star hotel, however the rooms and building were run down. Internet was below average the couches were so old and stained you couldnt even give them away. Had to move rooms as the internet didnt work in the first room and shower head was broken. The second room was even worse the washing machine was out of order and stunk, nothing was done to replace or fix the machine. Fancy reception but the rest of the hotel paints a different view. The list of things that need to be fixed and updated goes on and on. 2.5 stars.

Dear Matthew, Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that your stay fell so far short of expectations. What you’ve described is not the standard we aim to provide, and I understand how frustrating it must have been to encounter multiple issues across both rooms. Your comments about the condition of the furnishings, maintenance concerns, and the inconsistency between the reception area and the rest of the property are particularly concerning. We clearly have work to do, and your experience highlights areas that require immediate attention. I also apologise for the inconvenience caused by the internet issues and the out‑of‑order washing machine, especially when these amenities are important to a comfortable stay. Please know that your feedback has been shared with our management and maintenance teams so we can address these problems promptly. We appreciate you bringing them to our attention, and we’re committed to improving. If you’re open to it, we’d welcome the opportunity to speak with you directly and restore your confidence in us. Regards, Mantra on Hay

Matthew B. Families - 2/17/2026 Confirmed reviews ALL

When we checked in we went to our room. When we entered the room there was a heater/fan blowing to dry a wet patch in on the floor in the room. The room had a terrible smell and the floor was still very wet. When we went to let the front desk staff know there was very little care shown and a simple we will change you rooms. The new room also had a musky smell when we entered. After opening the room up to some fresh air it did feel better. The desk did call to check on the 2nd room which was nice. Having previously stayed at Mantra East Perth this was a very disappointing stay.

Dear Matthew, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you experienced during your stay, especially given your previous positive visit with us. Arriving to a room that was not properly prepared, along with the unpleasant smell and wet flooring, is far from the standard we aim to deliver. I also regret that our initial response at the front desk did not convey the level of care and urgency you deserved. I’m glad the follow‑up call and the second room provided some improvement, but I understand this did not make up for the overall disappointment. Your comments have been shared with our housekeeping and front office teams so we can address these concerns directly and prevent similar experiences in the future. We value your loyalty to Mantra East Perth, and we hope you’ll consider giving us another opportunity to provide the comfortable and welcoming stay you should always expect from us. Regards, Mantra on Hay