Mantra Hindmarsh Square Adelaide 3 stars

Customer review rating (ALL Rating) 4.4/5 1,697 reviews

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Description

Hotel extras

  • Mantra Hindmarsh Square offers premier apartment style accommodation in Adelaide's buzzing CBD

  • Our professional and friendly team can assist guests day or night with our 24 hour reception

  • Enjoy the convenience of dining at our onsite restaurant serving up fresh and flavourful meals

  • Ideal venue for small meetings & events with a function room comfortably seating 40 delegates

  • Work out in our onsite gym, equipped with state of the art facilities for a productive session

Our accommodation(s)

Hotel location

Mantra Hindmarsh Square Adelaide

55 67 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.924887, 138.604667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,697 reviews

TripAdvisor Rating  4.1/5  2,299 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

J. L. F. J. L. Business - Confirmed reviews ALL

Hotel was at 100% capacity and 1 out of 3 lifts was out of service and other lifts were derated to 30% capacity. Was OK and only a minor inconvenience. I have signed up to the loyalty program as they wanted, however it is never recognised in the booking and the points never get credited with mak g the claim for missing points, and website does not make it easy. Apparently because it is a corporate booking the system can’t do it. Either needs to be better or will join a more user friendly program for hotel bookings.

Dear J., Thank you for your feedback. We appreciate your understanding regarding the lift capacity during a very busy period. We are sorry for the inconvenience caused by the loyalty program not being recognized. Your comments have been noted and shared with our team I have also credited points to your account now, as improving loyalty recognition and ease of point crediting is important to us. We look forward to making your upcoming stay more seamless. Kind Regards, Shyam Patil Operations Manager

Customer review rating 4.5/5

Gwen C. Families - Confirmed reviews ALL

We had a very good stay, the staff were extremely professional and the hotel was both well located and well appointed.

Dear Gwen, Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable experience, and we are delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon! Sincerely, Shyam Patil Operations Manager

Customer review rating 5.0/5

Robert P. Couples - Confirmed reviews ALL

Overnight stop in the city

Dear Robert, Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable experience, and we are delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon! Sincerely, Shyam Patil Operations Manager

Customer review rating 5.0/5

Tosha J. S. Business - Confirmed reviews ALL

I stayed a week for work. My room was upgraded and kept clean every day. I had everything I needed including a dishwasher and stove top. Close to the city area and rundall mall. Safe, homely and comfortable. Thank you

Dear Tosha, Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable experience, and we are delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon! Sincerely, Shyam Patil Operations Manager

Customer review rating 4.5/5

My L. Families - Confirmed reviews ALL

Would love my feedback to be passed on to all the lovely staff working at the front desk. Every interaction I had with them was down to earth yet professional. The team will know who they are - from helping me as I struggled to carry a ripped food delivery bag to ensuring my nephew doesn't go hungry on a drive out of town. The team was friendly, down to earth yet always presented themselves professionally. They were knowledgable and would always try and help - if they were ever unsure, they would ask another staff or research around to find out more information. The only reason why I couldn't score the stay 10/10 was because of a big security risk experienced. One of the days, my family came back to our room around 3pm, only to find the door wide open. I initially assumed housekeeping was delayed and was still finishing up. I contacted the front desk only to find out that housekeeping was done around 12:30pm. We had personal belongings including a passport stored in the room. I notified the front desk, who were all apologetic and told me they were going to investigate this. Luckily, nothing major was taken. Overall, my family and I really enjoyed the stay at Mantra Hindmarsh Square Adelaide. It's definitely a place I'd stay at again, especially with the staff working at the front desk. I still haven't forgotten everyone's friendly faces!

Dear My, Thank you so much for taking the time to share such a thoughtful and detailed review. We are genuinely delighted to hear how positively your interactions with our front desk team impacted your stay. Your kind words about their warmth, professionalism, and willingness to go the extra mile — from helping with your food delivery to looking out for your nephew — mean a great deal to us. I will be sure to pass this feedback on to the team, as recognition like this truly motivates them and reinforces the standard of service we strive to deliver. We are, however, very sorry to hear about the incident involving your room door being left open. We completely understand how concerning this would have been, especially with personal belongings such as a passport in the room. Please accept our sincere apologies for the distress this caused. This matter was taken seriously, investigated internally, and addressed with our housekeeping team to ensure procedures are reinforced and the risk of this happening again is minimised. We truly appreciate your understanding and are relieved to know that nothing was missing. It’s wonderful to hear that, overall, you and your family enjoyed your stay and that our team left such a positive impression. Thank you again for your feedback and for choosing to stay with us. We would love to welcome you and your family back to Mantra Hindmarsh Square Adelaide in the future — our friendly front desk team will be very happy to see you again. Sincerely, Shyam Patil Operations Manager

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Other web-users rate our hotel

  • 845 reviews 8.9/10 Location
  • 1,148 reviews 7.6/10 Room
  • 917 reviews 9.2/10 Service
  • 10 reviews 5.8/10 WiFi
  • 349 reviews 6.9/10 Cleanliness
  • 278 reviews 8.6/10 Breakfast
  • 191 reviews 6.4/10 Food
  • 174 reviews 7.6/10 Value

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