Mantra Hindmarsh Square Adelaide 3 stars

Customer review rating (ALL Rating) 4.4/5 1,705 reviews

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55 67 Hindmarsh Square, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Mantra Hindmarsh Square offers premier apartment style accommodation in Adelaide's buzzing CBD

  • Our professional and friendly team can assist guests day or night with our 24 hour reception

  • Enjoy the convenience of dining at our onsite restaurant serving up fresh and flavourful meals

  • Ideal venue for small meetings & events with a function room comfortably seating 40 delegates

  • Work out in our onsite gym, equipped with state of the art facilities for a productive session

Our accommodation(s)

Hotel location

Mantra Hindmarsh Square Adelaide

55 67 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.924887, 138.604667

Telephone
Fax +61 8 8412 3344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

DJ Diners & Bar

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,705 reviews

Customer review rating 4.0/5

Jenny B. Solo - Confirmed reviews ALL

As above. Just one niggling irritation. The AC was noisy and always skipped back to the same temperature (23.5deg). I was pleased that it was relatively cool in ADL this year, so that I could turn the AC off at night.

Dear Jenny, Thank you for your lovely review and for continuing to choose Mantra Hindmarsh Square when visiting Adelaide. We are delighted to hear that you enjoy the location and that the rooms and bedding consistently feel like a home away from home for you. We appreciate you also letting us know about the air conditioning. We apologise for the inconvenience caused by the noise and the temperature resetting. Your feedback has been shared with our maintenance team so they can check the system and ensure it is operating properly for future stays. Thank you again for your continued support. We look forward to welcoming you back on your next visit to Adelaide. Warm Regards, Shyam Patil Operations Manager

Customer review rating 4.0/5

Roger S. Couples - Confirmed reviews ALL

The only disappointment was the car parking. Our room card was not coded correctly and could not exit. We initially had followed another vehicle to enter. In frustration contacted reception who came down with replacement cards. The car park is extremely tight but exiting the drive out more so and difficult requiring back & forth maneuvering.

Dear Roger, Thank you for sharing your feedback and for staying with us at Mantra Hindmarsh Square. We sincerely apologise for the inconvenience you experienced with the car park access. It sounds frustrating, especially after a long day, and we appreciate your patience while our team came down to assist and provide replacement key cards. Your comments regarding the tight layout and exit are also noted, as we understand it can be challenging to manoeuvre in some areas of the car park. Thank you again for bringing this to our attention. We hope the rest of your stay was comfortable, and we look forward to welcoming you back on your next visit to Adelaide. Sincerely, Shyam Patil Operations Manager

Customer review rating 3.5/5

David F. Friends - Confirmed reviews ALL

Generally good overall however there was a strong sewerage odour in my bathroom and at one stage in the lounge as well. I stayed in room 604

Dear David, Thank you for taking the time to share your feedback. While I am glad to hear that your experience was generally good, I am very sorry to learn about the strong odor you encountered in your bathroom and lounge area. Please accept my sincere apologies for this discomfort. We take maintenance and hygiene issues very seriously; I have already alerted our maintenance team to inspect Room 604 immediately to identify and resolve any plumbing or ventilation issues. We would love the chance to provide you with a truly seamless experience during your next visit. Sincerely, Shyam Patil Operations Manager

Customer review rating 4.0/5

Suren R. Couples - Confirmed reviews ALL

Location is great. Car park is awful - crowded and very narrow. Gym is tiny and has hardly any equioment. Laundry on first floor didn't work. Turns out there is another one on the 3rd floor? A laundry on each floor with machines that don't require coinns would be a good (and cheap) upgrade.

Dear Suren R., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. Your feedback is very important to us, and I am very sorry for any inconvenience that may have caused due to our carparking spaces, which is off course not our intention, we do however also offer alternative car parking for our guest who feel that underground spaces are not big enough. We will certainly investigate further of the issue with coin operated laundry if there is any. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shyam Patil Operations Manager

Customer review rating 4.5/5

Walter B. Couples - Confirmed reviews ALL

Staff were accommodating and pleasant. Could have done with extras for busy times.

Dear Walter B., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Area of concern about the team is being reviewed and we will continue to work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shyam Patil Operations Manager

Other web-users rate our hotel

  • 852 reviews 8.8/10 Location
  • 1,153 reviews 7.8/10 Room
  • 913 reviews 9.2/10 Service
  • 11 reviews 5.6/10 WiFi
  • 547 reviews 7.2/10 Comfort
  • 351 reviews 7.2/10 Cleanliness
  • 271 reviews 8.5/10 Breakfast

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