BreakFree Royal Harbour Cairns 4 stars

Customer review rating (ALL Rating) 4.5/5 610 reviews

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Description

Hotel extras

  • Offering Panoramic Views of the Enchanting Harbour

  • Ascend to a new realm of relaxation at our second-story pool with sun loungers

  • The Royal Harbour nestles you seamlessly amidst a tapestry of remarkable attractions

  • Spacious self contained 1 or 3 Bedroom Apartments, with either garden or ocean views

  • Unveil a world of health and vitality within our fully equipped gym

Our accommodation(s)

Hotel location

BreakFree Royal Harbour Cairns

60 Abbott Street
4870 CAIRNS
Australia

GPS:-16.92034, 145.77626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Cool off with a dip in the swimming pool and relax on the sun lounges beneath the covered decks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  610 reviews

TripAdvisor Rating  4.0/5  1,122 reviews

Certificate of excellence 2023

Great location and great accommodation

Customer review rating 4.0/5

Akiyo K. Solo - Confirmed reviews ALL

Loved the location and an apartment type accommodation was great

Dear Akiyo, We very much appreciate your comments regarding your stay at the BreakFree Royal Harbour Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Owen General Manager

Hotel well situated on Esplanade.

Customer review rating 5.0/5

K D. Solo - Confirmed reviews ALL

Ocean Appartment I had was excellent with great views and the female at reception was excellent on arrival & when leaving.

Dear Kenneth, We very much appreciate your comments regarding your stay at the BreakFree Royal Harbour Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Owen General Manager

Great location, wonderful staff

Customer review rating 4.5/5

Robyn Couples - Confirmed reviews ALL

The room was very nice, everything we needed- wish we had been there longer to enjoy the facilities. What was so stand out was the reception staff member. He was very pleasant and helpful. A pleasure to deal with.

Dear Robyn, We very much appreciate your comments regarding your stay at the BreakFree Royal Harbour Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Owen General Manager

Great position

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Staff very helpful

Dear Janice, We very much appreciate your comments regarding your stay at the BreakFree Royal Harbour Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Owen General Manager

Location 10/10

Customer review rating 2.0/5

Shell Y. Couples - Confirmed reviews ALL

Great Location , Parking poor as all the staff and contractors took all the parks allocated to guests , Electric Jug in our room was black inside , we had to go buy a Kmart one to use . Towels are very old , and marked and the Sheets had brown stains on them also like wise the towels . was quiet and the pool area and gardens were nicely kept , it was the housekeeping side of it that let the place down .

Dear Shelley, Thank you for taking the time to tell us about your experience at the BreakFree Royal Harbour Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Owen General Manager

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Other web-users rate our hotel

  • 462 reviews 9.7/10 Location
  • 497 reviews 7.4/10 Room
  • 396 reviews 8.9/10 Service
  • 26 reviews 2.9/10 WiFi
  • 162 reviews 5.6/10 Cleanliness
  • 35 reviews 7.9/10 Food
  • 34 reviews 9.1/10 Pool
  • 14 reviews 4.1/10 Wellness Area

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