BreakFree on Cashel Christchurch 3 stars

Customer review rating (ALL Rating) 4.3/5 887 reviews

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165 Cashel Street, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Located in the heart of the CBD just Walking distance to Bus Exchange

  • Bright & modern rooms during your South Island adventure

  • High speed WiFi is available throughout the hotel

  • Experience the taste of New Zealand in Christchurch at Cafe and Bar 165.

  • Best Value option in Christchurch City

Our accommodation(s)

Hotel location

BreakFree on Cashel Christchurch

165 Cashel Street
8011 CHRISTCHURCH
New Zealand

GPS:-43.532973, 172.639142

Telephone
Fax +64 3 360 1064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Café & Bar 165

Experience the taste of New Zealand in Christchurch at Cafe and Bar 165. Choose from a mix of flavours and classic Kiwi favourites for lunch and dinner, treat yourself to a vino, grab a snack on the go, or make your selection from the room service menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  887 reviews

TripAdvisor Rating  3.9/5  3,559 reviews

Customer review rating 4.0/5

Christian M. Couples - Confirmed reviews ALL

Everything was perfect besides the fact that they didn't give me a free coffee in breakfast. Staff should know that every platinum member gets breakfast and coffee included. They didn't even have me in the list.

Dear Christian M., Thank you for your positive review regarding your recent stay. You are correct that Platinum members get complimentary breakfast and the coffee, tea and juices on the buffet, but barista coffee is not part of the inclusion for a Platinum member. Our team strives to recognize all membership benefits and thank you for your loyalty. Kind Regards, James Cunningham (General Manager)

Customer review rating 4.5/5

Ana A. Solo - Confirmed reviews ALL

I like this hotel, gives all comfort needed in minimum space. Restaurant and breakfast service were also great. Nice hotel for solo travelers.

Dear Ana A., Thank you for your kind words regarding your stay. We are delighted to hear that you found comfort in our compact accommodations and enjoyed our restaurant and breakfast services. We appreciate your feedback and hope to welcome you back soon. Kind Regards, James Cunningham (General Manager)

Customer review rating 4.5/5

Ellison D. Business - Confirmed reviews ALL

well located, good meals, attractive room, good soundproofing

Dear Ellison D., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, meals, and room attributes. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind Regards, James Cunningham (General Manager)

Customer review rating 3.0/5

Chloe M. Couples - Confirmed reviews ALL

Great central location, easy to get to from bus interchange. Delicious breakfast. Room was very small. Really only suitable for one person for one night. We had two nights in a “double” room but it was a challenge!

Dear Chloe M., Thank you for your review highlighting our central location and breakfast offerings. I appreciate your feedback regarding the size of the room. Our smaller interior rooms are designed for economy travelers; however, for a more spacious experience, I recommend our larger options such as the Standard Queen or King rooms for future stays. Kind Regards, James Cunningham (General Manager)

Customer review rating 2.5/5

Donna O. Solo - Confirmed reviews ALL

The information regarding this location through "Booking" was inaccurate, regarding the facilities actually available. The two specifics that I wanted. Parking.( Shower)/ Bath. I had requested a bath and parking. No Baths available at this Hotel. And then to be told that parking is an additional $25 per day. This information not given when booking. This I felt was deceptive. Jack at the front desk was great, friendly, and had a pleasant demeanor. I told him my feedback. He said he'd pass it along to the reservation team. Keith at the Bar was so helpful and cheerful. I'd consider coming back, but next time I will need to clarify my needs first, as a generic description isn't conducive to returning clientele.

Dear Donna O., Thank you for taking the time to share your thoughts regarding your recent stay. We appreciate your positive comments about the cleanliness and presentation of the room, as well as the commendation for our staff, Jack and Keith. I sincerely apologize for the confusion regarding our facilities, particularly concerning the availability of parking and baths. Unfortunately, we do not offer baths in our rooms, and I understand how this could be disappointing if it was not clearly communicated during your booking process. Additionally, our parking fee of $25 per day is intended to ensure the availability of spaces for our guests. We strive for transparency in our services, and I regret that this did not meet your expectations. We value your feedback and will use it to improve our communication regarding room specifications and amenities in the future. Should you decide to stay with us again, I encourage you to reach out directly so we can assist you in selecting a room that meets your requirements more closely. Kind Regards, James Cunningham (General Manager)

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Other web-users rate our hotel

  • 1,484 reviews 9.5/10 Location
  • 1,894 reviews 5.4/10 Room
  • 1,099 reviews 9.1/10 Service
  • 59 reviews 7.5/10 WiFi
  • 1,253 reviews 3.3/10 Comfort
  • 457 reviews 8.1/10 Cleanliness
  • 341 reviews 8.8/10 Food
  • 298 reviews 8.5/10 Breakfast

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