ibis Styles Sarajevo 4 stars

Customer review rating (ALL Rating) 4.6/5 44 reviews

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Dzemala Bijedica 169 A, 71000 SARAJEVO, Bosnia And Hercegovina

Description

Hotel extras

  • 5 min drive from Sarajevo International Airport

  • Free high-speed WiFi

  • Free parking

  • Indoor pool

  • Rooftop bar on 15th floor

Our accommodation(s)

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Hotel location

ibis Styles Sarajevo

Dzemala Bijedica 169 A
71000 SARAJEVO
Bosnia And Hercegovina

GPS:43.848975, 18.350354

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

1984 Restaurant

Our trendy restaurant "1984", where warmth of traditional eastern patterns and discrete lightening meets the cold modernity of raw concrete, is the perfect place to renew your energy with some organic specialties and virgin drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  44 reviews

TripAdvisor Rating  4.0/5  85 reviews

A big shout out to Amina at front desk

TripAdvisor rating 5.0/5

Shabz18 TripAdvisor review

A big shout out to Amina at the front desk she is a credit to the company, she understands what customer service is to a tee, nothing was too much trouble for her. She helped us arrange transfers and answers all our questions. Hope the company values her dedication to customer service. Hotel rooms were clean and spacious. Breakfast was good. A nice swimming pool for the children. The swings in reception were a hit the children and adults alike.

Very bad experience

TripAdvisor rating 1.0/5

Daniel T TripAdvisor review

I lived there for three nights. The room is big but not clear, and some of the snacks in the mini-bar were overdue. The location is just fine—it's far away from the city centre and the old town, but at least the transportation is convenient. I was extremely dissatisfied with the service --- some staff are impatient. In particular, as I paid the fee online, a staff still charged the room fee from my credit card directly. Even if I told her I paid online and she replied 'OK', but indeed she didn't care about what you said. Fortunately, I checked my bank statement and noted this charge to me one more time. Otherwise, I lose my money in this 'excellent hotel.'

Cigarette smell in room

TripAdvisor rating 3.0/5

jojo_globetrotter TripAdvisor review

The rooms and bathrooms are huge in size. The lady at reception is extremely friendly and so was another chap that checked us out. Breakfast is decent with plenty of options but only 1 coffee machine worked. The biggest issue was the cigarette smell in the room that was coming through the air con vent. At night when the air con was turned on it was vile having to smell the cigarettes. It was very disappointing because when we checked in we were told that this is a non smoking hotel and we were asked to sign the non smoking declaration. It was obvious that people smoked in rooms because you could smell it on the corridor and in the staircase. Other disappointing thing were the towels - they were all stained what looked like blood and faeces. every single one of them - they should have not been in use. I'm not only referring to the towels already in the room. the extra towels also had stains. We decided to go green and not have the housekeeping do our room. We called up one day and asked for fresh towels and toilet paper. No one ever brought anything up and I had to help myself to the goods from the housekeeping trolley dumped in the corridor. The location of the hotel is good for the airport but very far away from the centre.

Typical Ibis. Excellent bed and Wifi; everything else is adequate

TripAdvisor rating 4.0/5

Jeremy P TripAdvisor review

I stay in Ibis Hotels 150+ nights a year, so i am very familiar with them, and this property was absolutely stereotypical of the brand. All the facilities worked- the bed was superb; WiFi worked flawlessly. The breakfast had an abundance of options, but didn’t taste very good. Everything was bland, and the scrambled eggs were about the worst I have ever been introduced to. The fellow at reception who checked me in - and I feel awful I didn’t get his name - short, thin, young, bald fellow was terrific! He was very helpful and could not have been nicer. If you exit the hotel to the right, you will see a KFC restaurant, not 5 minutes walk, across the street. Directly behind that is a shopping center, with an extraordinary supermarket called Bingo, and also a DM store for toiletries, and a pharmacy. There really is nothing else near the hotel - it’s definitely isolated. The airport is a 15 minute taxi ride. The hotel, not withstanding the less than stellar breakfast, is solid, overall, and I would return. Just know what you’re getting with Ibis properties and your expectations will be correct.

Reasonable price and good standard.

Customer review rating 5.0/5

Adam Couples - Confirmed reviews ALL

Great service from all staff and good standard of food and facilities.

Dear Adam Z., We very much appreciate your comments regarding your stay at the ibis Styles Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 217 reviews 7.7/10 Location
  • 348 reviews 7.4/10 Room
  • 297 reviews 8.1/10 Service
  • 8 reviews 9.3/10 WiFi
  • 181 reviews 7.7/10 Breakfast
  • 147 reviews 7.1/10 Cleanliness
  • 124 reviews 8.5/10 Vibe
  • 121 reviews 7.3/10 Food

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