ibis Styles Sarajevo 4 stars

Customer review rating (ALL Rating) 4.4/5 157 reviews

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Dzemala Bijedica 169 A, 71000 SARAJEVO, Bosnia And Herzegovina

Description

Hotel extras

  • 5 min drive from Sarajevo International Airport

  • Free high-speed WiFi

  • Free parking

  • Indoor pool

  • Rooftop bar on 15th floor

Our accommodation(s)

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Hotel location

ibis Styles Sarajevo

Dzemala Bijedica 169 A
71000 SARAJEVO
Bosnia And Herzegovina

GPS:43.848975, 18.350354

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

1984 Restaurant

Our trendy restaurant "1984", where warmth of traditional eastern patterns and discrete lightening meets the cold modernity of raw concrete, is the perfect place to renew your energy with some organic specialties and virgin drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  157 reviews

TripAdvisor Rating  3.7/5  112 reviews

Customer review rating 5.0/5

Amela G. Families - Confirmed reviews ALL

The service and stuff was great! The breakfast amazing!

Dear Amela G., Thank you for your kind words regarding our service and breakfast offerings. We are delighted to hear that your experience at ibis Styles Sarajevo met your expectations. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional hospitality. Goodbye and best regards, ibis Styles Sarajevo

Customer review rating 4.5/5

Iva O. Friends - Confirmed reviews ALL

Alena/Elena at the front desk is an exemplary customer service staff member! She's professional, courteous and very knowledgeable with Accor membership and benefits. She was a delight to engage with and a bonafide asset to Ibis Styles!

Dear Iva O., Thank you for your kind words regarding our team member's exceptional service. We appreciate your feedback. Your comments will be valuable as we strive to enhance our offerings. Best regards, Ibis Styles Sarajevo

Customer review rating 5.0/5

Olja O. Business - Confirmed reviews ALL

all U need

HORRIBLE HOTEL STAY AWAY!!!!!

TripAdvisor rating 1.0/5

Corrine B TripAdvisor review

The Ibis Styles Hotel in Sarajevo, which is not based near the city centre and as a solo female traveller, I had to make do with taxis at extra costs. I will give you a breakdown of my nights and also include the photos, which I also supplied for a refund, but were denied because they responded that they did not see any problem with the room. I booked my double room about a month in advance, and after arriving around midnight, I also kept the hotel informed that I had been delayed due to cancelled flights. I just wanted a shower and a bed. But I walked into a bedroom that smelled of stale air, damp and second-hand smoke pumping through the ventilation system. I took a shower but could not wash my hair because the hairdryer was broken, no toilet paper in the bathroom, and the drainage after my shower was still there at 4 am. I could not sleep because of the continuous dripping sound of a leak. I included the photos of this. The sockets were not screwed on, and in any hotel, this would have been a health and safety violation. The TV was hanging on for dear life and tilted forward, definitely unable to view. I phoned the front desk around 149am, frustrated because I had to travel to the city centre at 7 am for my day trip. I ended up changing rooms at 6 am in the morning with no sleep. I was not happy. On my return from my day trip, I experienced the second-hand smoke and stale air through a ventilation system which clearly did not work and as an Asthmatic, I suffered. I went to the reception, but unfortunately, they were fully booked. I feel sorry for the staff because this hotel is very subpare, not worth its stars. If you have a bad product, your ratings suffer, but to receive a response from you that you are happy with what you offered me, I will definitely make sure none of my friends use your premises.

Appalling service in restaurant

TripAdvisor rating 1.0/5

Mary C TripAdvisor review

Give the Sky Bar Restaurant an absolute swerve. Glacially slow service, a smug, officious waiter, Limited menu and stone cold food which took 45 mins to arrive. Given the order was a burger and chips, this is appalling service. When the food was sent back it took a further 15 mins and was very greasy when it did.

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Other web-users rate our hotel

  • 213 reviews 7.8/10 Location
  • 365 reviews 7.7/10 Room
  • 343 reviews 8.5/10 Service
  • 193 reviews 8.1/10 Breakfast
  • 191 reviews 7.7/10 Comfort
  • 182 reviews 7/10 Cleanliness
  • 138 reviews 6.9/10 Food
  • 123 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.