Mövenpick Hotel Sarajevo 4 stars

Customer review rating (ALL Rating) 3.7/5 6 reviews

Best price
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Mövenpick Hotel Sarajevo - Image 1
Mövenpick Hotel Sarajevo - Image 2
Mövenpick Hotel Sarajevo - Image 3
Mövenpick Hotel Sarajevo - Image 4
Fra Filipa Lastrica, 71000 SARAJEVO, Bosnia And Hercegovina

Description

Hotel extras

  • In walking distance to main shopping and business area

  • Ideally located for all of the city's convention centers

  • Fitness and spa area with sauna and indoor swimming pool

  • Halal certified

  • Relax on the sun terrace with views over Sarajevo

Our accommodation(s)

Hotel location

Mövenpick Hotel Sarajevo

Fra Filipa Lastrica
71000 SARAJEVO
Bosnia And Hercegovina

GPS:43.85287, 18.38977

Telephone
Fax +387 33 705-001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BRASSERIE

Try the famed European hospitality and feel our casual contemporary atmosphere at The Brasserie. We serve you international specialties with a modern interpretation, prepared from the finest seasonal organic products. Contemporary, yet relaxing design.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  6 reviews

TripAdvisor Rating  4.5/5  526 reviews

My lovely hotel

Customer review rating 5.0/5

Slaven Business - Confirmed reviews ALL

I always stay at this hotel in Sarajevo. Convenient location, rich breakfast, clean rooms, amazing and polite stuff. Totally recommended.

Excellent hotel

Customer review rating 5.0/5

Neil R. Families - Confirmed reviews ALL

Staff were amazing friendly and room was spacious and beautiful

Not mod than 3 stars

TripAdvisor rating 1.0/5

yussuf56 Couples - TripAdvisor review

I stayed with my wife for four nights. If we rates each field Front desk nice people specially Sara and the only positive point of this hotel House keeping , the worst part of hotel. They never do anything. After they clean the room it’s more dirty and required items never replaced. Cooling system very bad. In end of September AC just hardly is a fan with no cooling at all. They gives different nonsense excuses. Breakfast is under normal standard . Operators never attend calls Room service always not there. They were charging the name to Movenpick . It’s better to develop their staff to improve the quality of their services.

Bad Service, too few thinking about their job

Customer review rating 2.0/5

Does N. M. Business - Confirmed reviews ALL

Lock at room was broken, most likely due to attempt of breaking in. Told reception in the morning about it, no fixing until I complained again at 10 pm. The room was open all the time.... Cleanliness is n. where it should be. Waiters in restaurant are n. educated about hygiene or do n. care (touching forks on the tip while putting them on the table) . Rooms cleanliness is n. maintained accurately, too. Dust on the table, spots on pillow and bed in general. While breakfast there were this week tourists from NA and only ONE coffee machine! No one of the staff cared that people had to take up to 15 min to get a f...ing coffee. That is the service that I expect from a hotel in that price range. I initially got the room 903. This is right next to the elevator. Noise until 11 pm and later I could n. detect first, where it was coming from. Incredible to even offer this room to guests. I complained about the noise (n. knowing where it came from) I am sure all people at the reception knew where it was coming from but no other room offered.

Unsuccesfully Customer communication & heating infrastructure

Customer review rating 1.5/5

Kaan Families - Confirmed reviews ALL

I stayed with my family. When ı checked-in room ı realised that AirConditionar Not work properly. O could not set to Heat mode, İts work şike just on off with 22 C' degree. Also they forgot put to room baby bed, we waited for this.

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Other web-users rate our hotel

  • 161 reviews 8.3/10 Location
  • 295 reviews 6.3/10 Room
  • 294 reviews 7.3/10 Service
  • 8 reviews 6.4/10 WiFi
  • 190 reviews 8.6/10 Breakfast
  • 163 reviews 5.5/10 Comfort
  • 136 reviews 6/10 Cleanliness
  • 58 reviews 8.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.