Mövenpick Hotel Sarajevo 4 stars

Customer review rating (ALL Rating) 4.3/5 52 reviews

Mövenpick Hotel Sarajevo - Image 1
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Description

Hotel extras

  • In walking distance to main shopping and business area

  • Ideally located for all of the city's convention centers

  • Fitness and spa area with sauna and indoor swimming pool

  • Halal certified

  • Relax on the sun terrace with views over Sarajevo

Our accommodation(s)

Hotel location

Mövenpick Hotel Sarajevo

Fra Filipa Lastrica
71000 SARAJEVO
Bosnia And Hercegovina

GPS:43.85287, 18.38977

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BRASSERIE

Try the famed European hospitality and feel our casual contemporary atmosphere at The Brasserie. We serve you international specialties with a modern interpretation, prepared from the finest seasonal organic products. Contemporary, yet relaxing design.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  52 reviews

TripAdvisor Rating  4.3/5  526 reviews

Customer review rating 3.5/5

Leslie T. Couples - Confirmed reviews ALL

The location is. near the airport and in a mid of local neighbourhood. The old town is a 40 mins walk and you can see more or a 15-20 mins tram ride. The hotel looks jaded and tired. I didn't realised that it was a 'dry' hotel that does not serves alcohol. The coffee machine at breakfast was not working in my entire 3 nights stay. In replacement, they prepared jugs of instant coffee but was warm at best. My room 903 was clean and spacious, however, it's next to the lift and I can hear the lift going up and down from 7am onwards. In the shower, they placed, shampoo, conditioner and moisturiser and I need to go to the reception to ask for change. I also asked for extra body wash for the shower on the second night and was told by the receptionist that she was alone and they will bring it up but never. Staffs are friendly but overall, average at best.

Customer review rating 4.5/5

Alexandros A. Solo - Confirmed reviews ALL

- Comfortable room - Amazing free of addotional cost spa area - Nice breakfast buffet - friendly staff - The blinds in the bathroom were broken - Modern hotel in general with some old elements (A/C regulator, card machines for the room, drapes, carpet) - On the second day the room wasnt made although i was out from 9-14:00 - No bath soap/shampoo in the bathtub

Customer review rating 3.0/5

Ralf G. Business - Confirmed reviews ALL

I'm actually used to better from Mövenpick. The entrance area with reception and lobby were all fine. When I booked, I had the choice between a city view and a river view – but the window in my room was so dirty with bird droppings that I almost threw up. My room was not clean, there were long dust threads hanging from the ceiling. That was the first thing I noticed. Why didn't a member of staff see that? I tried to close the curtains, but this was not possible due to an outdated (presumably Russian) design flaw. M Hotel bar: there is no alcohol. I respect that, but why is this not stated on the website? The breakfast would be good if everything was available. The orange juice was already empty at 8:45 a.m. and was not refilled. I asked a member of staff, but there was no response. The floor was covered in jam, no one bothered to clean it up, there were no cups at the coffee machine – I waited 20 minutes for cups. Come on, this is not acceptable.

Customer review rating 2.0/5

Andre R. Solo - Confirmed reviews ALL

Nice upgrade but not the best hotel to stay

Customer review rating 5.0/5

Ho-bin L. Business - Confirmed reviews ALL

Rooms were excellent! Super clean and spacious! Front desk was friendly and professional.

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Other web-users rate our hotel

  • 193 reviews 8.4/10 Location
  • 343 reviews 7.2/10 Room
  • 344 reviews 8.5/10 Service
  • 6 reviews 5.6/10 WiFi
  • 216 reviews 8.5/10 Breakfast
  • 168 reviews 7.1/10 Cleanliness
  • 59 reviews 8.9/10 Wellness Area
  • 57 reviews 8.8/10 Pool

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