Swissôtel Sarajevo 5 stars

Name: Swissôtel Sarajevo
Address: SARAJEVO, 71000, BOSNIA AND HERZEGOVINA
Telephone: (+387)33588000
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 72 reviews

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+ 23 Services

Swissôtel Sarajevo

Experience the best of Sarajevo, by staying in one of the most contemporary and unique hotels in the region. We focus on providing guests the most sophisticated accommodation services, in order to satisfy needs of leisure and business travelers alike.

Sefik Gusic, Hotel Manager

Welcome to Sarajevo's cosmopolitan metropolis bursting with culture, business and entertainment. Step outside our luxury hotel's front door to find yourself right in the heart of Sarajevo, within a few minutes of Old Town and the Sebilj Fountain. Get that

At Swissôtel Sarajevo, our passion for art extends to each of our 218 guest rooms and suites. Stunning panorama views, state-of-the-art business facilities, international cuisine served with local flair, and extraordinary service provided with Swissness. Swissotel Sarajavo is located right in the heart of Sarajevo in a walking distance from the Old Town and various tourist attractions. Sarajevo Airport is only a 20-minute away by car and public transportation is just accross the street.

At Swissotel Sarajevo, our unique blend of Swissness permeates each of our 218 rooms and suites. Expect stunning panoramas, state-of-the-art business facilities, global cuisine served with local flair, and extraordinary service provided with a smile.

Hotel extras

Labelled ALLSAFE
A 15-minute drive from Sarajevo International Airport
Adjacent to Sarajevo City Center, one of the l argest shopping malls in Bosnia and Herzegovina
An interactive restaurant, a light-filled café and a laid-back lobby lounge
Four spacious meeting rooms including a large conference hall

Hotel location

Swissôtel Sarajevo

VRBANJA 1
71000 sarajevo
bosnia and herzegovina

Tel: +38733588000

Check-in from 14h00

Check out up to 12h00

CENTROTRANS EUROLINES: DOBRINJA MARIJIN DVOR
GRAS: ILIDZA MARIJIN DVOR

By plane
BUTMIR AIRPORT At 8.6km / 5.34 miles - Shuttle paying
By train
RAILWAY STATION At 1km / 0.62 miles

GPS:43.855233, 18.407165

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Meeting rooms

CAFE SWISS

Café Swiss offers breakfast for a healthy and energizing start of the day. All day dinning with quick meals and snacks, options for buffet for groups, family friendly lunch and dinner, business lunch for groups during conferences.

THE FUSION

À la carte restaurant with show kitchen and international serving standards with bosnian hospitality to create an unique experience for in house guests and local citizens. You will find international dishes inspired by middle eastern cuisine.

SWISS LOUNGE

Lounge with relaxed setting, located within the hotel lobby. Serving beverages and sweets.

Our accommodation(s)

For business trips or family holidays in Sarajevo, feel like you have come home every time you stay in one of our 218 rooms and suites. Find inspiration in panoramic city views, surrounded by up-to-the-minute conveniences and soothing Swiss decor.

Swiss Classic Room Single Bed

Max. number of persons: 2
Area: From 35 m² / 377 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Swiss Classic Room King

Max. number of persons: 3
Area: From 32 m² / 344 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Swiss Classic Room

Max. number of persons: 3
Area: From 39 m² / 420 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Swiss Premier Room King

Max. number of persons: 3
Area: From 39 m² / 420 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Swiss Premier Room

Max. number of persons: 3
Area: From 40 m² / 431 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Swiss Advantage Room King

Max. number of persons: 4
Area: From 43 m² / 463 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Swiss Advantage Room

Max. number of persons: 4
Area: From 45 m² / 484 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 407 m²
Maximum capacity: 300 people
Maximum banquet capacity: 170 people

Find out more

Great location.

Sergio L. Business - 11/03/2020 Confirmed reviews ALL

Centrally location and the customer service was second to none (from the room service to the front desk to the restaurant service.

Dear Mr. Sergio L., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Great location and outstanding service!

M T. Business - 11/03/2020 Confirmed reviews ALL

From the staff at the front desk to the technical support personnel, the professionalism, friendliness, attention to detail, and excellent service experience during this stay was memorable. I would hire everyone I encountered. Great staff!

Dear Mrs. Maria T., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Great stay

Badr B. Business - 02/03/2020 Confirmed reviews ALL

Nice and clean rooms - helpful staff - good location I would recommend to all my friends

Dear Mr. Badr B., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Very good location

Hiezel S. Business - 25/02/2020 Confirmed reviews ALL

Good customer service.excellent service.frint desk very attentive.room is cleaned.

Dear Mrs. Hiezeline s., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

One of the best hotel I've been

Petrut Business - 20/02/2020 Confirmed reviews ALL

Great location, very good breakfast, nice spa, very nice room, very good staff. Only one observation the meal in the Fusion restaurant was not good at all, I order a lamb with rice and it was horrible.

Dear Petrut M., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Very nice stay

Phil Business - 17/02/2020 Confirmed reviews ALL

Same as the last time, very nice stay. Very attentive staff everywhere, it is clean and quiet, the rooms are spacious, the Spa is small but nice, the breakfast is impressive.

Dear Mr. Philip S., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback and please rest assured that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Clean in the center near malls

Rashid Families - 06/01/2020 Confirmed reviews ALL

Thanks for all staff

Dear Mr. Rashid A., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

It was great

Usama N. Business - 29/12/2019 Confirmed reviews ALL

It was great

Dear Mr. Usama Z., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Smokine room!!!

Anonymous Business - 23/12/2019 Confirmed reviews ALL

Very very bad

A. K.

Khaled A. Business - 16/12/2019 Confirmed reviews ALL

First I'm really sorry not to send you this long time ago Second it is amazing really Except one thing actually i invite my partners there because I knew your hotel is no. 1 in Bosna what i didn't expect to see the Business section like this you really need a private luxury room for Business Imagine when you smile and all your teeth are beautiful and in order Now close your eyes and imagine you are smiling but there is one of your front tooth are missing In the end thanks to everyone there no matter in which position that's how you have a beautiful perfect hotel

Dear Khaled A., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

short stay in Sarajevo

Gualtiero Solo - 13/12/2019 Confirmed reviews ALL

Centrally located. nice hotel with beautiful spa. indoor swimming pool. Experienced the relaxing salt room while watching the traffic from the wall window on 6th floor. A very nice and warm Swiss touch in the heart of Sarajevo.

Dear Gualtiero C., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Nice new hotel near city center

Aldin Families - 24/11/2019 Confirmed reviews ALL

Evrything was great, new hotel whit very friendly staff, near city center. Very nice shopping centre next to the hotel. Hotel has Poll, Spa, Fitness... Room was big and spacius, whit great wiev. Few tips for improvement; - small things in room - light on the mirror in toilette didnt work, handle on the shower needs to be replaced or fixed (wather is leaking on the conection between hadle and tube), Towel holder hangs - breakfast was great, but could be bether (f.a. you could have menu on each table, whit meals you cann order for breakfast) - staff - like i sad, staff was great, and very friendly and helpfull. But there is potencial for improvements whit trainings and schooling (f.a. staff on breakfast is singing or they talk to each other, recepcionist little bit confused (i needed some things on a company bill, and some things on private bill)) - i belive 30 EUR/day was parking whit pick up service. I find this very expencive.

Dear Aldin Z., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Everything was great.

Mitko K. Business - 24/11/2019 Confirmed reviews ALL

The room was clean and nice, breakfast, lunch and dinner beautiful, stuff polite...

Dear Mitko K., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Very nice, brand new hotel

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Pleasant

Dear Mr. Aleksandar P., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback and we are pleased to see that we have met your expectations overall. I will share your comments with our team and I am sure that this feedback will serve as an encouragement and guideline to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Sarajevo Gem

James S. Business - 04/11/2019 Confirmed reviews ALL

This hotel is a wonderful place to say for many reasons. Foremost, is the service from everyone at the hotel from the bellman you first meet at the door, to the front desk staff, the restaurant staff and especially the housekeepers who are some of the best I have ever experienced in any hotel stay. The rooms are large and comfortable, the bathroom is spectacular with the rain shower and the food, especially the breakfast that comes with the room, is very high end. Not to mention the location with the mall that has everything you could want to buy.

Dear Mr. James S., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo and sincere thank you for the time taken sharing your positive experiences during your stay in our hotel. It is always a pleasure to receive positive feedback and please rest assured that I will share your comments with our entire staff. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experiences, and we hope your next visit will be even more pleasant than the previous one. Looking forward to welcome you again in the near future. Sincerely, Adi Nuhić Operational Assistant to GM

Great hotel

Thomas Business - 03/11/2019 Confirmed reviews ALL

All was good. No remarks what so ever.

Dear Mr. Thomas D., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback and please be assured that we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

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Hotel extras