Tarcin Forest Resort & Spa Sarajevo - MGallery Collection 5 stars

Name: Tarcin Forest Resort & Spa Sarajevo - Mgallery Hotel - ALL - ALL
Address: Vilovac B B, SARAJEVO, 71240, BA
Telephone: +38733947100
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 250 reviews

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60 60 photos/video

Vilovac B B, 71240 SARAJEVO, Bosnia And Herzegovina

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Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Ideally located halfway between Sarajevo and its mountain tops, surrounded by the Olympic Mountains with their rivers and lakes, the resort features 55 hotel rooms with balconies and 18 luxury villas. It offers great indoor and outdoor facilities, both for business and leisure, conference and banqueting facilities with state-of-the-art technology, stylish panoramic restaurant, luxury spa and wellness oasis, swimming pool and fitness centre. Tarcin Forest Resort & Spa Sarajevo operates as a dry hotel.

Ideally located halfway between Sarajevo and its mountain tops, surrounded by the 4 Mountains with their rivers and lakes. It offers great indoor and outdoor facilities, both for busssines and leisure. 20 minutes away from Konjic,beautiful place on river Neretva with variety of restaurants on river with local and international cuisine. 25 min to ARK D-O known as Tito's Bunker built to protect Yugoslav President Josip Broz Tito and up to 350 people.

The resort is ideally located in Tarcin's valley, close to the multi-faceted Sarajevo, the hidden treasure of Europe, offering the perfect base to combine nature, city and heritage tourism around the stunning mountains of the Sarajevo region.

Tarcin Forest Resort MGallery wishes you a warm welcome. Make sure that you enjoy most amazing panoramic and mountain views, hikes through unspoiled pine forest and activities for all ages. Try our quad ride to village Lukomir and have memorable moments.

Edin Bajramovic, Hotel Management

Hotel extras

Ideally located within thirty minutes' drive from the multi-faceted Sarajevo.
Panoramic elegant dining restaurant offering stunning views of the surrounding nature.
State-of-the-art conference facilities with panoramic views, ideal for every special occasion.
Hiking trails through unspoiled nature with a licensed guide will make your stay memorable.
Bar and Restaurant located in pine forest next to children playground perfect for families.

Our accommodation(s)

Room

DELUXE ROOM, 1 King Size Bed, Mountain View with Balcony

3 pers. max
28 m² / 301 sq ft

Views: Mountain view
Most of the accommodation: Terrace
Accessible room

See availabilities

Room

Superior Room, 1 king-size bed, with balcony

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

DELUXE ROOM, 2 Single Beds, Mountain View withBalcony

3 pers. max
28 m² / 301 sq ft

Views: Mountain view
Accessible room

See availabilities

Room

Superior Room, twin beds, with balcony

3 pers. max
28 m² / 301 sq ft

Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

JUNIOR KING SUITE, 1 King Size Bed, Balcony

3 pers. max
38 m² / 409 sq ft

Most of the accommodation: Balcony or Terrace
Accessible room

See availabilities

Suite

PANORAMIC MOUNTAIN VIEW EXECUTIVE SUITE, 1 King Size Bed, 2 units, Balcony

3 pers. max
57 m² / 613 sq ft

Views: Mountain view or Panorama view
Most of the accommodation: Duplex or Terrace
Accessible room

See availabilities

Villa

Deluxe villa with luxury sadrvan

Non contractual photo

6 pers. max
153 m² / 1646 sq ft

Bedding 2 x King size bed(s)

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Villa

DELUXE VILLA, 2 King Size Beds, 2 Single Beds,5 units, Balcony

6 pers. max
139 m² / 1496 sq ft

Views: Forest view or Mountain view
Most of the accommodation: Fireplace or Terrace
Accessible room

See availabilities

Room

DELUXE ROOM, 1 King Size Bed, Mountain View with Balcony

3 pers. max
28 m² / 301 sq ft

Views: Mountain view
Most of the accommodation: Terrace
Accessible room

See availabilities

Room

Superior Room, 1 king-size bed, with balcony

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

DELUXE ROOM, 2 Single Beds, Mountain View withBalcony

3 pers. max
28 m² / 301 sq ft

Views: Mountain view
Accessible room

See availabilities

Room

Superior Room, twin beds, with balcony

3 pers. max
28 m² / 301 sq ft

Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

JUNIOR KING SUITE, 1 King Size Bed, Balcony

3 pers. max
38 m² / 409 sq ft

Most of the accommodation: Balcony or Terrace
Accessible room

See availabilities

Suite

PANORAMIC MOUNTAIN VIEW EXECUTIVE SUITE, 1 King Size Bed, 2 units, Balcony

3 pers. max
57 m² / 613 sq ft

Views: Mountain view or Panorama view
Most of the accommodation: Duplex or Terrace
Accessible room

See availabilities

Villa

DELUXE VILLA, 2 King Size Beds, 2 Single Beds,5 units, Balcony

6 pers. max
139 m² / 1496 sq ft

Views: Forest view or Mountain view
Most of the accommodation: Fireplace or Terrace
Accessible room

See availabilities

Hotel location

Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

Vilovac B B
71240 SARAJEVO
Bosnia And Herzegovina

GPS:43.78833, 18.104839

+387 33 947-100

+387 33 947-199

Railway station
Tramway

HADZICI STATION

Railway station

Access: 13 km / 8.08 mi 10 min drive

Shuttle

Additional charge

Shuttle on call

ILIDZA

Tramway

Access: 15 km / 9.32 mi 15 min drive

Shuttle

Additional charge

Shuttle scheduled

IGMAN BJELASNICA

Ski area

Access: 20 km / 12.43 mi 20 min drive

Shuttle

Additional charge

Shuttle scheduled

CINEMA CITY

Cinema district

Access: 25 km / 15.53 mi 25 min drive

Shuttle

Additional charge

Shuttle scheduled

OLYMPIC HALL ZETRA

Opera/symphony/concert hall

Access: 25 km / 15.53 mi 25 min drive

Shuttle

Additional charge

Shuttle scheduled

NATIONAL THEATER

Art and Culture

Access: 25 km / 15.53 mi 25 min drive

Shuttle

Additional charge

Shuttle scheduled

NATIONAL MUSEUM BIH

Botanical gardens

Access: 25 km / 15.53 mi 25 min drive

Shuttle

Additional charge

Shuttle scheduled

BASCARSIJA OLD TOWN

Tourist attraction

Access: 30 km / 18.64 mi 30 min drive

Shuttle

Additional charge

Shuttle scheduled

SARAJEVO

Zoo

Access: 30 km / 18.64 mi 30 min drive

Shuttle

Additional charge

Shuttle scheduled

MOSTAR

Tourist attraction

Access: 90 km / 55.92 mi 1 hrs drive

Shuttle

Additional charge

Shuttle on call

NERETVA RAFTING

River

Access: 30 km / 18.64 mi 30 min drive

Shuttle

Additional charge

Shuttle on call

GRAND CENTER SCC

Shopping centre/mall

Access: 15 km / 9.32 mi 15 min drive

Shuttle

Additional charge

Shuttle scheduled

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

180° RESTAURANT

Specially designed to offer unforgettable culinary journeys and rich emotional experiences in a sublime decor, our 180° panoramic restaurant features a terrace with a spectacular view over the mountains.

FOREST CAFÉ

Let yourself be guided by the magical forest trail and discover our forest café inspired by the enchanting forest and mountains.

180 CAFE

Our 180° panoramic café, invites our guests to experience a culinary journey that will pamper their senses, by indulging in freshly prepared local delights including homemade delicacies, while enjoying the cosy fireplace.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 0 m² / 0 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 120

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 250 reviews

Mubarak A. Families - 6/21/2026 Confirmed reviews ALL

As an Accor Platinum member, I was very disappointed by this stay. The property itself has beautiful views and a great location, but the overall experience was far below the standards expected from an MGallery property. Our original villa was old and had a noticeable insect problem, forcing us to request a room change immediately after arrival. The connecting rooms we were later given were clean and comfortable, and I appreciate the staff's willingness to help. However, the hotel appeared severely understaffed throughout our stay. Reception was often unattended, room service was practically non-existent, housekeeping availability was limited, and most requests had to be handled by the reception desk directly. Food quality and variety were also disappointing. Breakfast and dinner were significantly below the level normally associated with a 5-star hotel and the MGallery brand. Several facilities appeared underutilized or poorly maintained, and we experienced a power outage lasting more than an hour. The employees were friendly and tried their best, but the property clearly suffers from operational and staffing issues. This resort has excellent potential thanks to its location and scenery, but in its current state it does not deliver the level of service expected from an Accor luxury property.

Dear Mubarak, Thank you for taking the time to share your detailed feedback and, above all, thank you for your loyalty as an Accor Platinum member. We sincerely apologize for not meeting your expectations and for the shortcomings you experienced during your stay. Your comments are fair and we fully understand your disappointment, especially given the standards you rightfully expect as one of our valued Accor members. We are particularly sorry for the issues with the original villa, the service delays, the food experience, and the operational challenges you encountered. While we are pleased that our team was able to assist with a room change and that you found our staff friendly and helpful, we recognize that this did not compensate for the overall experience. Please be assured that your feedback has been shared with our management team and will be carefully reviewed. We are continuously working to improve our facilities, service standards, and staffing levels to provide the level of hospitality our guests deserve. Once again, thank you for your loyalty to Accor and for taking the time to provide such valuable feedback. We genuinely regret that we did not deliver the experience you expected, and we hope to have the opportunity to welcome you back in the future and provide a much-improved stay. Kind regards, Tarcin Forest Resort MGallery Managment

Ashley N. Friends - 6/11/2026 Confirmed reviews ALL

Asma M. Families - 6/6/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Anita K. B. Friends - 6/5/2026 Confirmed reviews ALL

The beds were exceptionally comfortable and perfectly clean – unfortunately, that was the only aspect of this stay that truly met 5-star expectations. Everything else was far below the standard a hotel in this category should offer. From arrival to departure, not once did anyone offer to assist with our luggage. Reception often appeared unattended and we had to wait and actively look for staff whenever we needed something. The same situation applied to the spa and pool area, where there was frequently nobody available. Restaurant service was unacceptable. On two consecutive days, we sat in the lower restaurant area for more than 30 minutes without anyone approaching us, taking an order, or even acknowledging our presence. The restaurant was not busy. Eventually, we had to walk to the bar ourselves and order there. This should never happen in a 5-star hotel. Another major disappointment was discovering that the hotel does not serve alcohol. We found no clear information about this during the booking process, and such an important detail should be communicated in advance so guests know what to expect. The room also had maintenance issues: the safe did not work and the shower handle was literally falling apart. Breakfast service was equally disappointing. One morning there were only four guests, yet staff seemed more interested in chatting among themselves than taking care of guests. To make matters worse, at check-in we were explicitly told breakfast starts at 7:00 AM every day. When we arrived at 7:00 on the weekend before scheduled activities, we discovered breakfast actually starts at 7:30. Instead of a little bit of understanding, we received a lot of unfriendly remarks. Comfortable beds and clean rooms alone do not make a 5-star experience. Service, attention to detail, professionalism, and basic guest care were missing throughout our stay. This hotel has the facilities of a luxury property, but unfortunately not the service standards that should come with it.

Anar I. Families - 6/1/2026 Confirmed reviews ALL

Dear guest, We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tarcin Forest Resort Mgallery

Web-users rating

Other web-users rate our hotel

170 reviews 8.8/10 Location
295 reviews 8.1/10 Room
337 reviews 8.7/10 Service
185 reviews 7.6/10 Food
113 reviews 7.2/10 Cleanliness
107 reviews 8.2/10 Comfort
105 reviews 8.8/10 Breakfast
96 reviews 8.7/10 Vibe

15 reviews 8.8/10 Location
25 reviews 6.9/10 Room
32 reviews 8/10 Service
22 reviews 6.7/10 Food
13 reviews 7.7/10 Vibe
12 reviews 6.6/10 Amenities
11 reviews 8.7/10 Breakfast
9 reviews 7/10 Wellness Area

11 reviews 8.9/10 Location
22 reviews 7.5/10 Room
17 reviews 8.7/10 Service
12 reviews 7.5/10 Food
8 reviews 8.3/10 Vibe
8 reviews 7.1/10 Wellness Area
8 reviews 7.1/10 Cleanliness
7 reviews 8.8/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Tarcin Forest Resort & Spa Sarajevo - MGallery Collection, check-in is available from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Tarcin Forest Resort & Spa Sarajevo - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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Tarcin Forest Resort & Spa Sarajevo - MGallery Collection 5 stars

Description

Hotel extras

Our accommodation(s)

DELUXE ROOM, 1 King Size Bed, Mountain View with Balcony

Superior Room, 1 king-size bed, with balcony

JUNIOR KING SUITE, 1 King Size Bed, Balcony

PANORAMIC MOUNTAIN VIEW EXECUTIVE SUITE, 1 King Size Bed, 2 units, Balcony

Deluxe villa with luxury sadrvan

DELUXE VILLA, 2 King Size Beds, 2 Single Beds,5 units, Balcony

DELUXE ROOM, 1 King Size Bed, Mountain View with Balcony

Superior Room, 1 king-size bed, with balcony

DELUXE ROOM, 2 Single Beds, Mountain View withBalcony

Superior Room, twin beds, with balcony

JUNIOR KING SUITE, 1 King Size Bed, Balcony

PANORAMIC MOUNTAIN VIEW EXECUTIVE SUITE, 1 King Size Bed, 2 units, Balcony

DELUXE VILLA, 2 King Size Beds, 2 Single Beds,5 units, Balcony

Hotel location

Access and transport

Hotel services

180° RESTAURANT

FOREST CAFÉ

180 CAFE

2 breakfasts

Pool

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

Our other establishments nearby