Mercure Sydney Rouse Hill 4.5 stars

Customer review rating (ALL Rating) 4.6/5 507 reviews

Mercure Sydney Rouse Hill - Image 1
Mercure Sydney Rouse Hill - Image 2
Mercure Sydney Rouse Hill - Image 3
Mercure Sydney Rouse Hill - Image 4

Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  507 reviews

Customer review rating 2.0/5

Steven S. Families - Confirmed reviews ALL

Dear Steven, Thank you for sharing your feedback. We're pleased to hear you enjoyed our beautiful location, as well as the apartment and its amenities. We appreciate your comments regarding the road noise and understand how important a good night's sleep is. We're glad we were able to relocate you to a quieter apartment during your stay, and that it made a significant difference. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even more comfortable stay. Kind regards, Ejay Hotel Manager

Customer review rating 3.5/5

Hamoud K. Business - Confirmed reviews ALL

Dear Hamoud, Thank you for your review. We're delighted to hear you found your stay comfortable. We appreciate your feedback regarding breakfast. While breakfast isn't included in our standard accommodation rate, we do offer a Bed & Breakfast package for guests who prefer to have breakfast included with their stay. Thank you again for your comments, and we hope to welcome you back in the future. Kind regards, Ejay Hotel Manager

Customer review rating 0.5/5

Karl A. Families - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointment regarding the credit note. As a gesture of goodwill and understanding of the circumstances at the time, we extended the credit outside of our standard cancellation policy. This was done to support you in a difficult situation, and we also emailed you with all the relevant details, including the validity period and conditions when the credit was issued. Unfortunately, we did not hear back from you prior to the expiry of the credit, despite the details being clearly outlined in the email provided at the time. We do understand this is frustrating, and we genuinely regret any inconvenience caused. If you would like to discuss this further, please don’t hesitate to contact us directly so we can review the details with you. Thank you again for your feedback. Kind regards, Ejay Hotel Manager

Customer review rating 5.0/5

Merv C. Couples - Confirmed reviews ALL

Dear Merv, Thank you for taking the time to share your wonderful feedback. We're delighted to hear that your check-in experience was seamless and that you enjoyed your stay with us. It's great to know you found the property well presented, our team welcoming and helpful, and our location perfectly suited to your needs. Our staff work hard to provide friendly, efficient service and create a comfortable experience for every guest, so your kind comments will mean a great deal to them. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Ejay Hotel Manager

Customer review rating 5.0/5

Marc H. Business - Confirmed reviews ALL

Dear Marc, Thank you for taking the time to share your experience. We're delighted to hear you enjoyed our convenient location, the nearby shopping, and the excellent food and service. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Ejay Hotel Manager

Other web-users rate our hotel

  • 222 reviews 9/10 Location
  • 366 reviews 8.8/10 Room
  • 327 reviews 8.8/10 Service
  • 5 reviews 8.3/10 WiFi
  • 199 reviews 8.6/10 Cleanliness
  • 184 reviews 8.6/10 Comfort
  • 87 reviews 8.7/10 Food
  • 75 reviews 9.6/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Sydney Hotels