Mercure Suzhou Downtown 4 stars

this new hotel's main entrance not facing the main road and the nearby construction posed a safety hazard walking to the station. When approached the drivers or people near to the hotel, they are not awared of this hotel.

Main issue with hotel is finding it. As it is at the rear you need to search for signs high up to find the building and go to the rear of that building. Once found, the hotel is all I required. Check was quick. No mention of Accor Silver benefits..... so a little disappointed with that. Room was a good size. Lighting took a little getting used to. High tech. Hotel, once you figure out relationship with subway was convenient to use. Taxi's are cheap so used I used quite often. Breakfast as good but not fantastic. Food was a bit generic. Have a programmable coffee machine but only having American coffee option not so good. The main issue is the area is a bit dead. Many empty buildings and quite a lot of road building detract from the area. Go to the Shopping Centre diagonally across from building is best option. I was very happy staying at hotel and would highly recommend.

This is a new and cost hotel which is quite closed to Suzhou Raikway Station. Plenty of hotel free parking and nice room facilities. Room is quite big but the only deficiency is the basin is put outside the bathroom and very closed to the bed. Highly recommend to everybody who like a silent and cosy environment.

Always noisy

I have stayed in more than 10 Mercure hotels in different countries, the stay at SuZhou downtown is the best so far! Mark and his team (there is a receptionist guy in particular, I don't remember his name, sorry) provided excellent services, gone extra mile to ensure my stay was pleasant and flawless, and from what I can see they are professional and hospitable too every customer. They helped me with travel tips, ordering taxi..... The hotel itself is full of merits too, brand new, great location is great, 5 mins walk to metro station and 5-10 mins walk to several shopping centres and supermarkets. The hotel has outstanding facilities and value for money! Definitely will recommend to everyone, and will come back again if I visit Suzhou! Thanks for everything! 在不同国家起码住过10个美居了，这一间是最棒的！经理Mark和他的团队(尤其是一个微胖 中发小伙子)都是无比的热情好客又专业，帮助我打车，告诉我旅游信息……等等，从我眼见，他们对每个客人都非常礼貌友好！酒店本身很新，设施和设计都很棒，位置很好，几分钟就能走到地铁，商场和超市，性价比也是超级高！如果再来苏州一定再住，也诚恳推荐这家！