Pullman Suzhou Zhonghui Hotel

it was great pleasure experience with Pullman Suzhou overall,the hotel is not far to high-spped railway station. The view from high floor room I can see some area around hotel is stil developing

the staffs are friendly and the breakfast is quite good!

The reception recognize Fliggy membership and introduce related arrangement. One servant notice I have woundplast on my finger and provide complement, that is very sweet. The fitness center introduce swimming pool and other facilitations even I just want to have a look. Although the location is a little far from subway station, the service level is very good.

Thank you so much for welcome fruits and sweets. It was so wonderful.

I have spent a week with Pullman Suzhou Zhonghui. Planning to stay for one night initially, I extended my stay to a week impressed by the convenience and comfort that comes with staying with Pullman. Room service tastes good (best margherita pizza I've tasted in China! the chef deserves a raise for sure) and in general it's quiet enough for me to focus on the business at hand (except some loud noises from the mall next door, but can't blame that to the hotel). If I have to talk about one thing that rubbed in the wrong way, it's the waiter that delivers the room service. First time, when I asked for more sauce for my dumplings, he said (in Chinese) "next time just state what you need more clearly when ordering." Second time, he told me that I had to pay for the food on the spot because the deposit doesn't cover it anymore, which I totally understand. But the way he said it, made me feel that he was confronting me as if I would eat without paying for it. 30 minutes later when I finished the food, I phoned to asked them to take the plate. They didn't come. I phoned again, didn't come, so I phoned for the third time. The same guy showed up. This is what he said " next time if you want to get rid of the plate, just put it in front of the door." I mean...isn't it literally your job to take it away? Liiiiike, firstly it's kinda heavy, secondly it would in my way if I want to go in and out. This guy struck me as unprofessional, uneducated and unrespectful towards women. I think to be a real five-star hotel, Pull Suzhou needs to be more selective towards its service people, especially the ones that will enter your room and interact with you face to face. Honestly, without that guy, I would give a rating of 9.