Pullman Suzhou Zhonghui Hotel
Customer review rating 4.6/5 
137 reviews
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Hotel extras
Swimming pool will be open at the end of Oct 2019
Delightful minibar, Espresso coffee machine and high quality tea.
Pullman Yoga mate and free weights.
Wonderful guest rooms with high speed internet and multi-function link-tech station.
Bathroom equipped with high tech facilities such as atomized privacy glass and smart toilet.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Information message
Book best flexible rate on Saturday from now to 27 June 2020, you can enjoy Food & Beverage credit and late check out, call hotel to get more details.
Hotel location
Pullman Suzhou Zhonghui
No 188 Jia Yuan Road
Xiangcheng District
215131
suzhou
china
Check-in from 14h00
Check out up to 12h00
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BUS : 809 / 833 / 881 Xiangcheng Jiaojing Dadui
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Suzhou Rail Transit : Line 2 Yangchenghuzhonglu
- By plane
HONGQIAO AIRPORT At 80km / 49 miles
- By plane
WUXI AIRPORT At 36km / 22 miles
- By car
SUZHOUCHENGQU EXIT At 4km / 2 miles
- By train
NORTH STATION At 8km / 4 miles
- By train
YANGCHENGHUZHONGLU At 1km / 0 miles
GPS :31.378763, 120.644471
Our accommodations
High technology equipment and impressive amenities provide you a new home away from home. Perfect for business and leisure travelers.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 8
Maximum size: 1,200 m²
Maximum capacity: 1,000 people
Maximum banquet capacity: 800 people
Excellent stay
Customer review rating 4.6/5
Jianqing Business - 29/01/2020 Confirmed reviews ALL
I stayed one night on a business trip. The environment of the hotel and the room is very good. The service and the hospitality of the staff is also satisfying. Overall, an excellent experience and I will stay again if ever in town.
Dear guest, Thank you for sharing your experience at Pullman Suzhou Zhonghui. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our team is fully motivated by receiving your kind compliments. You are absolutely welcomed to stay again with us during the next visit to Suzhou. Sincerely, Guest Experience Manager
Great Experience
Customer review rating 4.6/5
Sam C. Business - 20/01/2020 Confirmed reviews ALL
I was deeply impressed by the facility, cleaness, lights, etc. And the high quality service I experienced during 2-day stay was also impressive.
Dear guest, Thank you for staying with Pullman Suzhou Zhonghui and spending time on writing us a comment. We appreciate your kind compliments on the hotel facilities and service quality. Your kind feedback is definitely a recognition to us and will surely encourage the team. Looking forward to welcoming you again in the short future. Sincerely, Guest Experience Manager
Excellent overall, with a little room for improvement
Customer review rating 4.6/5
Ricardo L. Business - 17/01/2020 Confirmed reviews ALL
Great service, location and overall experience. Two areas in which the experience could have been better: cleaning after construction has not been thorough. My room still had traces of construction materials (paint, cement, etc.) here and there. More seriously, there was a technical problem in my bathroom (ventilation or water leak inside the wall, which made it smell bad. I was offered a new room, but I decided to stay just to avoid the hassle. This is an engineering issue you should analyze carefully. My room number was 2325
Dear Guest, Thank you for taking time to tell us about your experience at Pullman Suzhou Zhonghui. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that we will conduct deep cleaning and engineering maintenance to the room for preventing repeat occurrence of the same problems. We appreciate you sharing your concerns, and our team wish to serve you again in the short future. Sincerely, Guest Experience Manager
Disappointing, pullman
Customer review rating 4.6/5
T. C. Couples - 16/01/2020 Confirmed reviews ALL
I usually stay at Pullman for business, but this experience was not up to the usual standard. I had previously paid online and received confirmation of successful payment & booking. Yet upon arrival at the hotel was told the payment wasn't successful. It was extremely inconvenient making payment at the door in a foreign currency and then having to make further international calls to the bank at my own cost. To this day I am not 100% certain I wasn't double charged. The spa by the pool was not working. The hotel also advertised a hammam which was not present As well as electrochromic? glass in the room which was either not present or not working. The continental breakfast was good.
Dear Guest, Thank you for staying with Pullman Suzhou Zhonghui and spending time on writing us a comment. We appreciate your trust and attention to Pullman hotels. Yet I am sorry that your experience was not up to the expectations and allow me to express my sincerest apologies. Please do rest your worries and you will surely be refunded if double charge did occur. Regarding to gym facilities, we do apologize for the Jacuzzi pool was under maintenance during your stay. However, there is steam room and sauna room in male changing room (also steam room in female changing room) at your service. Last but not least, the electrochromic/electric switchable glass was not equipped in every guest room. We are very pleased to schedule you a room with this facility during your next stay. It is our hope that you will give us the opportunity to better serve you and we look forward to welcoming you again in the short future. Guest Experience Manager
Excellent
Customer review rating 4.6/5
Ricardo L. Business - 01/12/2019 Confirmed reviews ALL
Very pleased with the moden room, everything new, clean and quiet. Very good breakfast is a plus