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Pullman Suzhou Zhonghui Hotel

Customer review rating 4.5/5 423 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Pullman Suzhou Zhonghui
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+ 15 Services

Hotel extras

  • Delightful minibar, Espresso coffee machine and high quality tea.

  • Pullman Yoga mate and free weights.

  • Wonderful guest rooms with high speed internet and multi-function link-tech station.

  • Bathroom equipped with high tech facilities such as atomized privacy glass and smart toilet.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Other sports activities
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Suzhou Zhonghui

No 188 Jia Yuan Road
Xiangcheng District
215131 suzhou
china

Tel: +8651266998888

Fax: (+86)512/65991666

Check-in from 14h00

Check out up to 12h00

  • BUS :  809 / 833 / 881 Xiangcheng Jiaojing Dadui

  • Suzhou Rail Transit :  Line 2 Yangchenghuzhonglu

  • By plane

    HONGQIAO AIRPORT At 80km / 49 miles

  • By plane

    WUXI AIRPORT At 36km / 22 miles

  • By car

    SUZHOUCHENGQU EXIT At 4km / 2 miles

  • By train

    NORTH STATION At 8km / 4 miles

  • By train

    YANGCHENGHUZHONGLU At 1km / 0 miles

GPS :31.378763, 120.644471

Our accommodation(s)

High technology equipment and impressive amenities provide you a new home away from home. Perfect for business and leisure travelers.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Direct dial telephone(...)

SUPERIOR EXECUTIVE ROOM, Lounge Access, 1 King-Size Bed

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Direct dial telephone(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King-Size Bed

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Direct dial telephone(...)

Our restaurants and bars

LINGERING GARDEN

Type of cuisine: Regional

Lingering Garden restaurant serves a wide selection of authentic Cantonese and Suzhounese dishes paired with rare Chinese wines and other elixirs. With 178 seats and 10 PDR, this venue is perfect for family gatherings and corporate or social events.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

MOKUSEI TEPPANYAKI

Type of cuisine: Japanese

Avant garde Mokusei Teppanyaki is perfect for family reunion and after work diner. Enjoy a truly enchanting cuisine show from our Teppanyaki master chef and let him guide you within the meal with his signature dishes made of Suzhou flowers Mokusei.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

PERLE CAFE

Type of cuisine: International

The Perle Café is an elegant All Day Dining restaurant for food gourmet lovers who love to eat in style with their family or business partners. The Pearl features a lavish food selection combined with flawless service.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE BAR

Right in the heart of our lobby, THE BAR offers healthy dining options with a creative cocktails, wines and other beverages list. It is tailor made for social or business gatherings with its happy hours, music performances and afternoon tea sets.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,200

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Pullman Suzhou Zhonghui

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

423 reviews

tripadvisor

TripAdvisor Rating 4.5/5

41 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

nice staff

Customer review rating 4.5/5

Faron Solo - 16/06/2021 Confirmed reviews ALL

it was great pleasure experience with Pullman Suzhou overall,the hotel is not far to high-spped railway station. The view from high floor room I can see some area around hotel is stil developing

good service

Customer review rating 5.0/5

Ziwei X. Friends - 08/06/2021 Confirmed reviews ALL

the staffs are friendly and the breakfast is quite good!

Good service

Customer review rating 4.5/5

Wayland Z. Solo - 11/05/2021 Confirmed reviews ALL

The reception recognize Fliggy membership and introduce related arrangement. One servant notice I have woundplast on my finger and provide complement, that is very sweet. The fitness center introduce swimming pool and other facilitations even I just want to have a look. Although the location is a little far from subway station, the service level is very good.

comfortable stay

Customer review rating 4.5/5

Akira Solo - 07/05/2021 Confirmed reviews ALL

Thank you so much for welcome fruits and sweets. It was so wonderful.

overall excellent facilities and room equipment but service needs improvement

Customer review rating 3.5/5

Xiaoxi Z. Solo - 12/03/2021 Confirmed reviews ALL

I have spent a week with Pullman Suzhou Zhonghui. Planning to stay for one night initially, I extended my stay to a week impressed by the convenience and comfort that comes with staying with Pullman. Room service tastes good (best margherita pizza I've tasted in China! the chef deserves a raise for sure) and in general it's quiet enough for me to focus on the business at hand (except some loud noises from the mall next door, but can't blame that to the hotel). If I have to talk about one thing that rubbed in the wrong way, it's the waiter that delivers the room service. First time, when I asked for more sauce for my dumplings, he said (in Chinese) "next time just state what you need more clearly when ordering." Second time, he told me that I had to pay for the food on the spot because the deposit doesn't cover it anymore, which I totally understand. But the way he said it, made me feel that he was confronting me as if I would eat without paying for it. 30 minutes later when I finished the food, I phoned to asked them to take the plate. They didn't come. I phoned again, didn't come, so I phoned for the third time. The same guy showed up. This is what he said " next time if you want to get rid of the plate, just put it in front of the door." I mean...isn't it literally your job to take it away? Liiiiike, firstly it's kinda heavy, secondly it would in my way if I want to go in and out. This guy struck me as unprofessional, uneducated and unrespectful towards women. I think to be a real five-star hotel, Pull Suzhou needs to be more selective towards its service people, especially the ones that will enter your room and interact with you face to face. Honestly, without that guy, I would give a rating of 9.

Like the breakfast

Customer review rating 4.0/5

Emma Z. Business - 26/01/2021 Confirmed reviews ALL

Generally the hotel is good, but the bathroom door has heavy noise when I closed it, which can be the point to be improved.

Customer review rating 5.0/5

Diane V. Families - 30/12/2020 Confirmed reviews ALL

Excellent stay. Very clean and comfortable hotel. Excellent standard of service and no problem with speaking English.

Excellent Stay

TripAdvisor rating 5.0/5

Descelt 29/12/2020 TripAdvisor review

We stayed in the Pullman Zhonghui for 2 nights over Christmas. It is without a doubt the best hotel that I have stayed in whilst living in China. The hotel was very clean and the rooms were comfortable and spacious. The service was excellent and speaking English was not an issue. The location is not in the centre of Suzhou, however getting a didi (taxi) is not a problem and all tourist sites are within reasonable taxi distance. I would strongly recommend this hotel if coming to stay in Suzhou.

Relaxing experience

Customer review rating 4.5/5

F. C. Friends - 24/12/2020 Confirmed reviews ALL

Had drink at the Bar, had good bath and had sweet sleep. But the welcome drink coupon was given after my request, what if I forgot to ask or it was my first time to stay in an Accor hotel?

Well located and good facility

Customer review rating 4.0/5

Anonymous Families - 07/10/2020 Confirmed reviews ALL

New facility, good location but still some smell from the furniture.

Well located, Good stay, promoted to Deluxe room

Customer review rating 4.0/5

Hua L. Business - 07/10/2020 Confirmed reviews ALL

Overall it's good, comfortable room. However, I tried to apply for Executive Lounge but failed. I have to stay in SZ for roughly a month during working days, before I wish to book the same hotel for the whole month. now I changed my idea.

Good stay in impressive hotel

Customer review rating 4.5/5

Tm Business - 22/09/2020 Confirmed reviews ALL

Great new hotel with nice rooms and colourful design

good service

Customer review rating 4.5/5

张. Solo - 15/09/2020 Confirmed reviews ALL

Reception is so nice, lounge is not open so I've got 2 dishes in the bar, and I've got a free mini bar. It's great. Room is upgraded to suite. thanks. The only point is there's hair on bathtub.

Good stay

Customer review rating 4.5/5

Dong O. Business - 21/07/2020 Confirmed reviews ALL

Nice room. Clean. quite and very comfortable.

Great Staycation

Customer review rating 5.0/5

Robin Y. Business - 27/06/2020 Confirmed reviews ALL

Hotel services were top notch, the concierge Rachel Huang was in great help arranging my accommodations including preparing my high tea party in room. Food quality in LiuYuan Restaurant was also satisfied.

Facilities is very good ,and service good,especially Housekeeping staff ,and Fo staff.

Customer review rating 4.5/5

N. N. Friends - 19/06/2020 Confirmed reviews ALL

Both the front office ,reservation staff and housekeeping are very professional.The concierge service is very good. A fly in the ointment I send to two email to duty manager Sally Zheng, no any reply and didn't follow up our request.

Excellent stay

Customer review rating 5.0/5

Jianqing Business - 29/01/2020 Confirmed reviews ALL

I stayed one night on a business trip. The environment of the hotel and the room is very good. The service and the hospitality of the staff is also satisfying. Overall, an excellent experience and I will stay again if ever in town.

Dear guest, Thank you for sharing your experience at Pullman Suzhou Zhonghui. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our team is fully motivated by receiving your kind compliments. You are absolutely welcomed to stay again with us during the next visit to Suzhou. Sincerely, Guest Experience Manager

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