Novotel Blois Centre Val De Loire hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 637 reviews

Novotel Blois Centre Val De Loire hotel - Image 1
Novotel Blois Centre Val De Loire hotel - Image 2
Novotel Blois Centre Val De Loire hotel - Image 3
Novotel Blois Centre Val De Loire hotel - Image 4

Description

Hotel extras

  • Certified Green Key 2025

  • "Tourisme + Handicap" (tourism and disability) certification

  • Room catering offered in accordance with health measures.

  • In the heart of the Chateaux of the Loire-Beauval Zoo only a 45 min drive

  • Selection of snacks to enjoy 24/7

Our accommodation(s)

Hotel location

Novotel Blois Centre Val De Loire hotel

26 Avenue Du Marechal Maunoury
41000 BLOIS
France

GPS:47.591677, 1.33617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Gourmet Bar by Novotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  637 reviews

Customer review rating 4.5/5

Jacqueline E. Couples - Confirmed reviews ALL

Well located , secure parking was a bonus. Our room was recently refurbished, it was clean and comfortable. The staff were very pleasant and helpful. Would definitely stay again.

Customer review rating 4.5/5

Anuradha J. Business - Confirmed reviews ALL

Coming from Singapore and not knowing any French, the Front desk staff were very friendly and helped me with my requests on getting an ironing board and getting a taxi for an early morning trip to train station. My room was quiet and clean. Wifi was not a problem in terms of not dropping even once. Breakfast was really good with fresh baked breads, fresh fruits and granola. My only mild feedback was dinner was heating up packed pasta and there was no fresh cooked salad or food

Dear Madam, Thank you very much for taking the time to write such a detailed and complimentary review. We are delighted to hear that your stay fully met your expectations overall. We have carefully noted your comments regarding our dinner offering as well as the residual odor in the room, and we thank you for bringing them to our attention. The reception team joins me in saying that we hope to have the pleasure of welcoming you again very soon. Kind regards, Louis CHARRIER Adjoint de direction

Customer review rating 3.0/5

Gillian L. Couples - Confirmed reviews ALL

We were happy to see that rénovation was in work.

Dear GILLIAN L., Thank you for taking the time to tell us about your experience at the Novotel Blois Centre Val de Loire. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louis CHARRIER Adjoint de direction

Customer review rating 4.0/5

Robin M. Couples - Confirmed reviews ALL

Staff very welcoming, rooms clean and contained everything needed. Car park secure.

Customer review rating 3.5/5

Alessandra C. Families - Confirmed reviews ALL

The room and the hotel overall is very clean and smells nice. Rooms are spacious and have all required. Breakfast offers a wide choice and good quality of products. The outdoor swimming pool outside is small but serves its purpose. What's to change is some of the staff at reception: waited 45 minutes at reception despite arriving at 3pm (check in time). Offered twice a cup of tea or coffee for the long wait but never had any. Not all staff speaks English which makes communication very frustrating. Asked to speak to the General Manager but was told there wasn't one. We were told we would have had a 1 day free parking due to the inconvenience at check in but never had it. The attitude towards the client is just not right, there isn't enough politeness and care towards the client who is paying for the stay and expects a certain standard for a 4 star hotel. I booked 3 rooms with my account, one for us (a couple with dogs) and 2 double for my relatives with 18ys old sons. There were no rooms close to one another but we would have expected to have at least 2 on the same level. We were told we should have specified this in the booking process with a tone that we didn't like at all.

Hello, Thank you for taking the time to share your experience. We are delighted that you enjoyed the cleanliness and comfort of our rooms, as well as the quality and variety of our breakfast. However, we sincerely apologize for the inconveniences you encountered at check-in. A 45-minute wait is well below our standards, and we completely understand your frustration regarding the reception service, communication, and the handling of your parking request. We will reinforce with our team the importance of providing courteous and attentive service to every guest. Regarding the placement of your rooms, we always strive to accommodate requests for nearby rooms, but availability constraints can sometimes apply. We regret that this was not clearly communicated and that the tone used was unsatisfactory. Your feedback is very valuable and helps us improve our procedures to ensure a smoother and more enjoyable experience for our guests. We hope to have the opportunity to welcome you again and provide a stay that fully meets your expectations. Pauline Durand General Manager – Novotel Blois Centre Val de Loire

Other web-users rate our hotel

  • 262 reviews 8.1/10 Location
  • 490 reviews 6.8/10 Room
  • 462 reviews 8.6/10 Service
  • 7 reviews 0/10 WiFi
  • 282 reviews 7.2/10 Breakfast
  • 200 reviews 5.8/10 Cleanliness
  • 123 reviews 4.9/10 Amenities
  • 100 reviews 4.1/10 Food

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