Customer review rating 4.4/5 7,148 reviews
ALLSAFE approved hotel
Labeled ALLSAFE by Bureau Veritas
Fitness center: cardio training and strength training
Indoor heated pool, whirlpool, sauna and hammam (bathing suit obligatory).
Paid, private garage with 40 spaces (not bookable). Max. height: 2 meters.
Communicating Family Rooms, duplex Privilege Rooms.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 16h00
Check out up to 12h00
For your family vacations, the Superior Room, measuring 323 sq. ft. (30 m2), is perfect for 2 adults and 2 children. The Privilege Room is unique with its ground-floor lounge corner and sleeping area for 1 person and mezzanine room with a double bed.
Classic Bedroom 1 double size bed and 1 sofa bed for 1 person
Classic room with 2 attachable beds
Duplex Privilege Room with balcony - 1 double bed and 1 single sofa bed
Subject to availability
Family Room - 1 double bed and 1 double sofa bed
Number of meeting rooms: 11
Maximum size: 350 m²
Maximum capacity: 250 people
Maximum banquet capacity: 200 people
100% genuine reviews from our guestsFind out more
Antonio S. Families - 16/09/2021 Confirmed reviews ALL
Nice modern and clean Hotel
Yvonne Couples - 04/09/2021 Confirmed reviews ALL
We enjoyed our stay & felt everything was done to ensure it was a safe environment.
Great location, lovely staff
Alison H. Couples - 28/08/2021 Confirmed reviews ALL
Fantastic staff, super friendly and helpful. Very comfortable bed and great stay. OK the rooms look a bit dated for the usual Mercure but everything great, amazing pool and hammam- shame it’s not open before 9.30am
Martim P. Families - 24/08/2021 Confirmed reviews ALL
I think the hotel does not deliver according to the price. I chose this hotel specifically because of the parking and I was not allowed to book the parking in advance. There were parking lots in front of the hotel and the receptionist told me I had to move my car, but a lot of other cars were there. I had the car full of luggage as I was travelling. The room was small, looking to an internal backyard, with the walls not in the best shape. I must say that the beds were good and the bathroom was clean. Finally, the restaurant. The receptionist, when we were doing the check-in at 9pm told us that most likely we wouldn't be able to have dinner because everything was booked. What better does the hotel have to do than to be able to provide dinner to its guests even if that requires to keep the kitchen open a bit later to give enough time for some tables to free up? I don't understand... For almost 175 euros for one night, this didn't match the expectations at all...
Beautiful lobby, great service, tired rooms
labellakia2 Family - 24/08/2021 TripAdvisor review
The reception and lobby are beautiful. The swimming pool is very nice . The service was really excellent, I got very quick answers to my emails and phone calls with questions and was very pleased with that. The rooms however were tired and in need of an update. The carpet felt really old, the doors to bathroom and closet were old and scruffy. The bathroom on the other side was perfect and the bed was good and comfortable.
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