Mercure Blois Centre Hotel

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Mercure Blois Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,227 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Fitness center: cardio training and strength training

  • Indoor heated pool, whirlpool, sauna and hammam (bathing suit obligatory).

  • Paid, private garage with 40 spaces (not bookable). Max. height: 2 meters.

  • Communicating Family Rooms, duplex Privilege Rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Blois Centre Hotel

28 quai Saint Jean
41000 BLOIS
France

  • By plane

    PARIS ORLY At 180km / 111.86 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 208km / 129.25 miles

  • By plane

    TOURS ST SYMPHORIEN At 70km / 43 miles

  • By helicopter

    LE BREUIL At 15km / 9.38 miles

  • By car

    BLOIS At 5km / 3.13 miles

  • By train

    GARE DE BLOIS CHAMBORD At 1.6km / 0.99 miles

GPS:47.588649, 1.339782

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Quai

You'll love "Le Quai" which boasts authentic cuisine using fresh produce, a menu that changes with the seasons and appealing set menus from EUR 19 to 25. Just for you... book your VIP table by the fire!

Our accommodation(s)

For your family vacations, the Superior Room, measuring 323 sq. ft. (30 m2), is perfect for 2 adults and 2 children. The Privilege Room is unique with its ground-floor lounge corner and sleeping area for 1 person and mezzanine room with a double bed.

Our guest reviews

Our guest reviews for
Mercure Blois Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,227 reviews

TripAdvisor Rating  4.0/5  1,600 reviews

centrally located - rooms average - breakfast few choices

Customer review rating 3.0/5

Salvatore Business - Confirmed reviews ALL

the hotel is centrally located, rooms are nice but a bit hot. Batroom you will find a little towel that will make difficult to dryuo after the shower. The improvement is definitely breakfast. if you llok for low calories (like flocon d'avoine) you will not find them and will not offer to find them. an opportunity for the future

Agreable

Customer review rating 5.0/5

A. Families - Confirmed reviews ALL

Parfait

Monsieur A., Mille mercis pour votre retour d'expérience très positif. Je suis ravi que notre prestation ait répondu à toutes vos attentes. Votre satisfaction est notre plus belle récompense ! Au plaisir de vous accueillir de nouveau à l'occasion de votre prochaine escapade blésoise. A bientôt ! Bien à vous, Pascal DELETTRE, Directeur. Mercure Blois Centre.

Convenient location

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

Welcoming receptionist. Room was on 2 floors and needs updating but all facilities were in place and working. Extremely clean and very helpful housekeeping. Breakfast was good but dinner service was only average. A problem with this hotel is the untrained staff in the food and beverage department. In particular, the bar area is poorly run and a totally inept young man is left struggling in his own. But these are small issues. Overall, the hotel is conveniently situated on the Loire, only 10 minutes walk into town. Recommended.

Dear Sir, I very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback for the housekeeping and breakfast. I will share your comments with my team. I am sorry that the service did not meet your expectations at the bar and the restaurant, and I beg you to accept my sincerest apologies. Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

good stay

Customer review rating 3.5/5

Yael Couples - Confirmed reviews ALL

The location is good, a few minutes' walk to the center of the town. the staff were great and also gave us very good advice. The room was a bit old and the stairs between the shower/restroom and the bed were tiring. The bed was comfortable. Overall a nice stay.

Dear Madam, I very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with my team. Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

Well Located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

...Great Restaurant ....Very good location ....Excellent Bar and Lobby area ....Very good Spa

Dear Sir, I very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with my team. Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

Dated hotel, Some staff dismissive and no charging facilities

Customer review rating 1.5/5

Aw Families - Confirmed reviews ALL

The hotel is ok for location but it is dated. Needs a paint and the bath plug didn't work properly, also the poorest breakfast we had in France. Problem was.the attitude of the male receptionist. He was dismissive when we said the plug didn't work and didn't want to help when we wanted to charge the car. If you claim to be a truly sustainable hotel get a car charger, removing small bottles in the shower isn't enough! Or.at least learn where the nearest car chargers are and how they are utilised!

Dear WALLIS A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Blois Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent CHEVROLLIER Responsable Restauration Mercure Blois Centre

Confort

Customer review rating 5.0/5

S. Families - Confirmed reviews ALL

Excellente

Monsieur S., Quel plaisir de prendre connaissance de vos belles appréciations concernant votre venue dans notre établissement niché en plein coeur de la cité de Blois. Je suis sincèrement ravie que nos prestations ont répondu à vos attentes et ont permis de rendre votre séjour agréable. Je ne manquerai pas de partager vos compliments sur l'amabilité de nos collaborateurs, sensibles à réserver à chacun de nos clients un accueil privilégié. En espérant vous revoir très prochainement, Bien cordialement, Lucie PETITCLAIR Cheffe de réception

Very good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Short but very good experience , excellent staff

Satisfait

Customer review rating 4.0/5

B. Business - Confirmed reviews ALL

Aa

Monsieur B., Je vous remercie pour votre retour d'expérience et votre satisfaction est notre plus belle récompense. L'ensemble des services généraux et les salles de bain ont été rénovés en 2017. La literie et le parc TV ont été renouvelés. La prochaine rénovation des chambres aura lieu dans deux ans. A très bientôt à l'occasion d'un nouveau séjour séjour à Blois ! Bien à vous, Pascal DELETTRE, Directeur. Mercure Blois Centre.

Well located

Customer review rating 5.0/5

Cibele C. Business - Confirmed reviews ALL

Great stay

Dear CIBELE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Blois Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent CHEVROLLIER Responsable Restauration Mercure Blois Centre

Nice hotel

Customer review rating 4.5/5

Max Business - Confirmed reviews ALL

I stayed at Mercure Blois Centre for business from March 16th to 18th. The hotel is well located, ten minutes away from city centre. Common area seem to has been refurbished recently, staff is pleasant. The room and spa area would benefit from being refurbished, as they look a bit older. However, they are really satisfactory. Thank you to the staff and management team!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vincent CHEVROLLIER Responsable Restauration Mercure Blois Centre

Excellent stay

Customer review rating 5.0/5

Rupert Couples - Confirmed reviews ALL

Our experience of the hotel, its services and staff was excellent. The location Is ideal. The restaurant was excellent, for dinner and for breakfast. The room was very comfortable.

Dear Sir, I very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with my team. Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

Good stay

Customer review rating 4.0/5

Julija S. Families - Confirmed reviews ALL

Very good stay. The only issue we gad was with air conditioning that was not working properly - was too hot in the room.

Dear Mrs J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Blois Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie PETITCLAIR Cheffe de réception

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Convivial

Madame P., Je vous remercie pour votre commentaire et je suis ravi que vous ayez passé un agréable séjour chez nous. Le Chef propose une cuisine authentique à base de produits frais, avec une carte renouvelée au fil des saisons et des formules très attractives en fonction du marché, à 20 € et 25 €. Notre menu "Enfant" à 11 € est élaboré dans le même esprit. N'hésitez à nous solliciter lors de votre prochaine escapade et nous ferons en sorte de répondre aux attentes de vos enfants. Au plaisir de vous accueillir dans notre belle région, au coeur du pays des Châteaux. A bientôt ! Bien à vous, Pascal DELETTRE, Directeur. Mercure Blois Centre.

Excelent service and location and beautiful hotel

TripAdvisor rating 4.0/5

Alberto G Couples - TripAdvisor review

Every thing was perfect, expect for the courtesy of offering one drink per room for Accor members. If there are 2 persons in the reservation, it would be expected to receive one drink per person, and not per room. Enjoying the courtesy drink after paying for one is not exactly what is expected.

Dear Sir, I very much appreciate your comments regarding your stay at the Hôtel Mercure Blois Centre. It is always a pleasure to receive positive feedback about the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. New directives define the "Welcome Drink", to be consumed at the bar. Over the years, this welcome gesture has deviated from the original offer, each hotel having adapted it. This is why each Brand Committee has worked with the ALL teams to define the new "welcome drink" with the main objective: to please customers, while re-emphasizing that the drink is offered only to the cardholder, that this drink is precisely defined with regard to the brand and that it is not an “open bar” formula (and is also in line with most loyalty programs). Thank you again for sharing your experience, and we hope welcoming you during your next trip in our country. Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

Beautiful lobby, great service, tired rooms

TripAdvisor rating 3.0/5

labellakia2 Families - TripAdvisor review

The reception and lobby are beautiful. The swimming pool is very nice . The service was really excellent, I got very quick answers to my emails and phone calls with questions and was very pleased with that. The rooms however were tired and in need of an update. The carpet felt really old, the doors to bathroom and closet were old and scruffy. The bathroom on the other side was perfect and the bed was good and comfortable.

Dear Madam We very much appreciate your comments regarding your stay at the Hôtel Mercure Blois Centre. It is always a pleasure to receive positive feedback about the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The renovation of the bathrooms and the change of bedding are recent; the renovation of the rooms is older. We are awaiting validation of a project to modernize the atmosphere and the decoration of the room. Thank you again for sharing your experience, and we hope welcoming you during your next trip in our country. Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

Top class service and food near centre of town

TripAdvisor rating 5.0/5

kurt474 Families - TripAdvisor review

The Mercure hotel is a short walk from Blois’ historical town centre, with a lovely view from the restaurant over the Loire river. Excellent local wines in the bar, delicious food and very friendly and professional staff throughout the hotel.

Dear Kurt474, I very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with my team. Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

2nd to 5th Aug 2019

TripAdvisor rating 5.0/5

sdnjgreen Couples - TripAdvisor review

Having stayed at this hotel last year we knew what to expect. The hotel is wonderful. Faciliites, especially the pool area are excellent. Blois is a lovely town and the hotel is very well placed to exploit the location.

Dear Sdnjgreen, I very much appreciate your comments regarding your stay and I thank you for your loyalty. It is always a pleasure to receive positive feedback and I will share your comments with my team. Thank you again and see you soon ! Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

Trip to Loire valley

TripAdvisor rating 5.0/5

chickreed Couples - TripAdvisor review

Central location and hotel was up to standard. Staff were very helpful and our meals were really nice. One objection I have is eating in a restaurant and dogs allowed in when I am eating. I am sure this is not allowed in the EU. On 2 occasions, breakfast and dinner there were dogs in the restaurant. I would welcome your comments on this.

Dear Chickreed, I very much appreciate your comments regarding your stay at the Hôtel Mercure Blois Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pets are allowed. This information is posted on our website, in our services with a extra charge of €10 per day. Some hotels do not accept animals. This must also be specified in the sales conditions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Pascal DELETTRE, Manager. Mercure Blois Centre.

Nice Hotel - Shame about the View

TripAdvisor rating 4.0/5

mikewQ7196MI Couples - TripAdvisor review

Booked a Loire View room - which sounded nice - but in practice is a waste of time/money. The view is blocked by a row of dense foliage trees right outside the hotel. The hotel is in a great location - just 5mins walk to the centre of Blois old-town. The hotel and rooms in general are much more modern than the standard Mercure 'Plum' furnishings. Leisure facilities were good - but they had a strange rule about no long swim shorts.

Dear Mike W, Thank you for your review posted following to your stay in Mercure Blois Centre. Indeed, on this season, the foliage trees do not allow to have a view cleared on the river. It's very pleasant to read that you aprpeciated the hotel location, just few minuts of walks to the heart of the city. In most of pools in France, for hygienic reasons, the swimming short is unfortunately not allowed. Thank you again for your feedback ! Regards, Nathalie Boyer Front desk manager

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