ibis Styles Den Haag City Centre Hotel 3 stars

Very friendly and helpful reception staff

VERY GOOD

Prefect location, friendly staff, good breakfast. The only minus - if the hotel doesn’t accept cash, it should be CLEARLY advised in advance. Door outside is really not enough (please think of travelers on business trips who are provided by cash by their employers).

Met all my needs

Good things: - The lady who checked me in was very nice and helpful. - The room was very clean and the bed was comfortable - Good choice of food at breakfast - fruit, bread and cheeses as well as hot food like bacon and eggs - The building itself was beautiful (especially the staircase) - I had no issues with the Wifi, which was fast and easy to connect to. - The free chocolate in the room because of Sinterklaas was a nice gesture and much appreciated. Bad things: - The lock on my door (402) was broken which meant that I could not lock my door from the inside. I reported this twice but I do not think anybody was sent to fix it. - The metal pole in the sink which you pull to unplug the sink and empty the water did not work, either. - There was also no hairdryer in the room. - I struggled to make the room warm - the buttons on the wall did not seem to work.

Was ok with few problems Elevator touch bottom to invite elevator not always worked, low water pressure at the shower, no regular phone, small working desk, thin blanket, low culling in some areas, no window so impossible to refresh the room Good things Nice personnel, good breakfast, great location

Very centrally located. Well-served by public transport. Clean and tidy rooms. Perfect for short staying (3-4 days). Rooms are well equipped and the bar/eating/reception area is welcoming. Staff are very professional and helpful.

This hotel is a fantastic historic building. The main boardroom is immense and the central stairs feel more like they are from a historic fantasy film than an everyday hotel. The rooms were also well equipped (going so far to also give earplugs too in case it gets loud outside)! But beyond the fantastic building, the service from all staff was great. We had a mini-tour with the General Manager (who is clearly passionate about the job), had a lovely experience with all reception staff, and the woman at the desk on night shift was the absolute best. We were often in the hotel reception/breakfast area late at night, yet she was always welcoming, offering us tea/coffee/water/mixed nuts while we sat around. Most hotels struggle to provide this for free at midday, let alone midnight!

Lovely hotel in the middle of the city. Hidden gem.

The personnel is amiable and willing to go that extra mile, no problem. A young woman (wish I knew her name, she deserves a compliment!) Wednesday evening did the impossible to get me a warm snack as I came back hungry and late. Thank you! The Berlage building is gorgeous, and I suspect that the wish to cram a hotel with as many rooms as possible into such an historic jewel eventually led to me writing this less-than-stellar review. The layout of my room was such that it came close to being unusable. A very narrow section ending in a wash-stand; to the left a narrow entrance led to a square space with the bed and an extremely small table (too small to have an open laptop on!) and a chair. With the chair in place, impossible to walk around the bed. In that square space also, a glass door to the shower cabin. Having taken a shower and opening the door, water dripped on the laminated bedroom floor. Another small but annoying detail: there is an opening between the room's threshold and the door, which means that anything but a whispered conversation can be heard outside. Also: no stand for a suitcase. I came with a bag, but how for heavens' sake would one live in that room with a large suitcase ?

In the heart of The Hague, staying in wonderful building, felt very special.

The location and the price were my main drivers for picking this hotel. The location is really convenient, as it is in the city center, close to public transport connections, and still with quiet hotel rooms. The price was fair I think. My room was at the top floor and looked like it was recently renovated to be up to modern standards. I did miss a window, but they are planning to build one in. The bed could use a topper, as it was a bit hard. Furthermore, the ceiling was low for 50% of the room, which made it with my length (1.92m) difficult to stand up straight in parts of the room. I guess this is not the case at the lower floors, however. The shower was really nice and the room was relatively quiet. The breakfast gives you all you can ask for. The reception is a bit informal, but I thought it offered a relaxed setting. All-in-all a pleasant stay.

Nice hotel in charming building. Small room but convenient. Breakfast rather simple.

The hotel is wonderful, the staff is helpful and friendly, and the breakfast was okay. The room could enjoy being a little bit more spacious, but I understand the existing building did not allow for more space. However, the invoicing is terrible. There is no "total amount" on my invoice. It adds up the prices for all services, then subtracts all money paid, so the total becomes ZERO. What??? That's a joke, guys. Go and get a sane invoicing system. Also, please, provide a way to prepopulate invoicing data: company name & etc on your web booking system! Every time I go to one of your hotels, I have to handle this manually. I want to be able to put this into my online account preferences, and automatically get an invoice addressed to my company name. 28.10 RB3S - Stay Save BB 1 (1 pers.) 108,30 28.10 City Tax 4,45 28.10 Guest deposit -216,60 28.10 Mastercard -8,90 29.10 RB3S - Stay Save BB 1 (1 pers.) 108,30 29.10 City Tax 4,45 Subtotaal EUR 0,00

Perfect central location to explore Den Haag due to good transport links and having culture and shops around the corner.