Mercure Hotel Duesseldorf City Nord 4 stars

Customer review rating (ALL Rating) 4.3/5 1,098 reviews

Mercure Hotel Duesseldorf City Nord - Image 1
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Noerdlicher Zubringer 7, Moersenbroicher Ei, 40470 DUESSELDORF, Germany

Description

Hotel extras

  • Fully air-conditioned, non-smoking hotel with 190 modern guest rooms

  • 6 air-conditioned meeting rooms with natural light for up to 190 people

  • Cozy restaurant with a terrace in a tranquil courtyard, DAZN Sports Bar

  • Close to the PSD BankDome, Düsseldorf Airport and Messe Düsseldorf / Merkur Arena

  • Easy access to the A52, A44 and A3 highways

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7, Moersenbroicher Ei
40470 DUESSELDORF
Germany

GPS:51.25382216022807, 6.800176778649877

Telephone
Fax +49 211 98904100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PIAZZA

Our restaurant PIAZZA is open again from 18:00 - 22:00.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,098 reviews

TripAdvisor Rating  3.9/5  664 reviews

A good hotel for either a short or longer stay.

TripAdvisor rating 5.0/5

pragmaticman TripAdvisor review

Dear guest, Thanks for this great rating. We're delighted you chose Mercure Hotel Düsseldorf City Nord for your week-long stay. Our team takes pride in maintaining spotless accommodations, and we're thrilled you appreciated the peaceful environment of your room. It's wonderful you enjoyed the diverse breakfast selection featuring fresh ingredients each morning. We're equally pleased our reception staff could promptly assist with both your inquiries and the removal of the unused bed, ensuring your comfort remained our priority throughout your visit. We look forward to welcoming you back soon. Best regards, Mercure Hotel Düsseldorf City Nord

Customer review rating 0.5/5

Aloke K. S. Business - Confirmed reviews ALL

Dear Aloke K., Thank you for taking the time to share your feedback. We sincerely apologize that your recent experience fell short of expectations. Our team takes pride in maintaining high cleanliness standards through regular protocols and appreciates you bringing these matters to our attention. Should you choose to stay with us again, our reception team remains available around the clock to address any concerns immediately. We all do hope to welcome you back in the future for a more enjoyable stay. Best regards, Mercure Hotel Düsseldorf City Nord

Customer review rating 3.5/5

Petteri R. Business - Confirmed reviews ALL

Dear Petteri, Thanks for commenting on your experience with us. We sincerely regret the inconvenience you experienced with your morning arrangements. Our team always aims to ensure seamless service delivery, particularly for guests with early departures, and we acknowledge this instance fell short of our usual standards. We hope you were able to appreciate our convenient location near key transport links, including direct S-Bahn connections to Düsseldorf Airport from Derendorf station just 1 kilometer away. We all hope to welcome you back in the future! Best wishes, Mercure Hotel Düsseldorf City Nord

Customer review rating 5.0/5

James E. Solo - Confirmed reviews ALL

Dear James , Thank you for this positive review of your stay with us. We are delighted that you had such a memorable stay with us. Your kind words about our team members truly warm our hearts. The genuine hospitality shown by our reception, restaurant and bar personnel reflects their dedication to creating exceptional experiences. The complimentary room upgrade and attentive assistance with your boarding pass exemplify our commitment to personalized service. Your appreciation of the comfortable accommodations, extensive breakfast selection and reasonable rates means a great deal to us. The positive feedback about our technological amenities and seamless check-in and check-out process further encourages our ongoing efforts to maintain high standards. We would love to welcome you back on many more occasions. Best wishes, Mercure Hotel Düsseldorf City Nord

Customer review rating 4.5/5

Jorg L. Business - Confirmed reviews ALL

Sehr geehrter Herr L., vielen Dank für Ihre ausführliche Bewertung. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns im Mercure Hotel Düsseldorf City Nord hatten. Besonders erfreulich ist es zu hören, dass Sie so gut bei uns schlafen konnten und unser Frühstücksangebot sowie der Service unseres Teams Ihren Erwartungen entsprachen. Die hohe Zufriedenheit mit der Zimmerausstattung, der Sauberkeit und dem WLAN zeigt uns, dass wir Ihren Geschäftsaufenthalt optimal unterstützen konnten. Auch Ihr positives Feedback zu unseren Nachhaltigkeitsinitiativen bedeutet uns sehr viel. Wir freuen uns darauf, Sie bei Ihrem nächsten Geschäftstermin wieder bei uns begrüßen zu dürfen. Mit besten Grüßen Mercure Hotel Düsseldorf City Nord

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Other web-users rate our hotel

  • 399 reviews 7.5/10 Location
  • 763 reviews 6.3/10 Room
  • 597 reviews 8.4/10 Service
  • 6 reviews 6.7/10 WiFi
  • 469 reviews 8.7/10 Breakfast
  • 364 reviews 4.8/10 Comfort
  • 361 reviews 7.6/10 Cleanliness
  • 195 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.