Mercure Hotel Duesseldorf City Nord 4 stars

Customer review rating 4.4/5 3,943 reviews

Mercure Hotel Duesseldorf City Nord
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Hotel extras

  • Fully air-conditioned, non-smoking hotel with 190 modern guest rooms

  • 6 meeting rooms with natural lighting that can accommodate up to 220 people

  • Cozy restaurant with terrace in the peaceful courtyard, Sky Sports bar

  • Close to the ISS Dome arena, Düsseldorf Airport and Messe Düsseldorf/Esprit Arena

  • Easy access to the A52, A44 and A3 highways

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Jogging track
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7
Moersenbroicher Ei
40470
duesseldorf
germany

Tel: +49211989040

Fax: (+49)211/98904100

Check-in from 15h00

Check out up to 12h00

  • 701 :  HEINRICHSTRASSE

  • 708 :  HEINRICHSTRASSE

  • S1 :  Düsseldorf Derendorf

  • By plane

    DORTMUND AIRPORT At 74km / 45.99 miles

  • By plane

    DUESSELDORF AIRPORT At 8km / 4.97 miles

  • By plane

    KOELN AIRPORT At 61.4km / 38.16 miles

  • By plane

    MOENCHENGLADB.AIRP. At 29km / 18.02 miles

  • By car

    A52 DUS Nord At 0.5km / 0.31 miles

  • By train

    DUSSELDORF MAIN STN At 4km / 2.49 miles

GPS :51.252216, 6.801589

Our accommodations

At the 4-star Mercure Hotel Düsseldorf City Nord, you have the choice of Standard Rooms with queen-size bed, double bed or twin beds and Privilege Rooms with king-size bed. All 190 rooms are air-conditioned and equipped with WIFI. One child aged up to 16 may stay in your room free of charge. Your pet is also welcome to stay with us for a fee of EUR 12 a night. Our laundry and ironing service will take proper care of your clothing and laundry needs for a fee.

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Privilege Room with king-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

PIAZZA

Type of cuisine: International

Our restaurant "PIAZZA" is currently closed due to corona restrictions.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PIAZZA

Non contractual photo

Our Bar & Restaurant PIAZZA is currently closed due to Corona restrictions

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 150

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 79 people

Find out more

Our guest reviews for
Mercure Hotel Duesseldorf City Nord

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,943 reviews

tripadvisor

TripAdvisor Rating 4.0/5

632 reviews

Well located (this is the biggest benefit).

Customer review rating 4.4/5

Anonymous Solo - 29/07/2020 Confirmed reviews ALL

Now, in corona times, they have reduced their service to an absolute minimum. Plastic cup for cleaning teeth? Nowhere. You order for breakfast three small breads? The guy from India delivers two from the kind "drybread from yesterday". But the prices are still the same; and for the parking house, they still ask 30 bucks for two days. Currently no recommendation.

Nette Rezeption

Customer review rating 4.4/5

Anonymous Families - 28/07/2020 Confirmed reviews ALL

War alles gut

Despite Corona Enjoyable Stay

TripAdvisor rating 4.0/5

Trail529265 Business - 02/07/2020 TripAdvisor review

Despite all the restrictions imposed by the outbreak of corona, the hotel provided a very nice experience. The room was extremely well cleaned and the staff were very helpful. The breakfast, restricted due to corona, was okay. The room was very quiet. The only negative was the lack of proper air conditioning which made the room at times a bit unbearable. The WiFi connection was very stable and the connection was very good.

From check in to check out! Great experience

Customer review rating 4.4/5

Les C. Business - 27/02/2020 Confirmed reviews ALL

Room was very clean and comfortable. Staff were friendly and helpful, Food was good. Overall extremely satisfied!

Dusseldorf City Nord

TripAdvisor rating 4.0/5

LesC440 Business - 24/02/2020 TripAdvisor review

Great clean and modern hotel, friendly staff, extremely efficient and helpful. Good breakfast choices, well prepared and displayed. Ideal hotel and location for my requirements. Would definitely stay there again when on biusiness.

Dear LesC440, Thanks a lot for your positive Feedback and your stay with us. It is a pleasure to see that you were overall very satisfied, especially with our service. We would be delighted to welcome you back and wish you all the best. Best regards Lala Shabanbayova - Guest Experience Manager

overnight stay

TripAdvisor rating 4.0/5

midgemiller 23/02/2020 TripAdvisor review

A stop over night for the airport the hotel was clean and tidy is about 8km from airport,which costs about €25 in a taxi breakfast is good but a bit expensive at €19. overall was ok for what we needed.

Customer review rating 4.4/5

S. T. Business - 19/02/2020 Confirmed reviews ALL

Good experience!

good night

Customer review rating 4.4/5

Renaud Business - 14/02/2020 Confirmed reviews ALL

Good night in this clean hotel.

Spring mattresses in 2020?

Customer review rating 4.4/5

Fernando Business - 31/01/2020 Confirmed reviews ALL

It is about time to renew the mattresses. I thought we left spring mattresses in the past in favour of memory foam. While you're at it, you could see the aircon doesn't buzz like an industrial generator.

Random service - ok hotel

TripAdvisor rating 4.0/5

thibautz Business - 20/01/2020 TripAdvisor review

Very random services, sometimes I got true 4 stars services but got couple of times unbelivable rude and unprofessional services at the reception. Despite good membership status , you receive no attention and answers you get are incorrect / false. They are wrong and don’t show respect to you...neither give the feeling that they trust you. Asking prefunding of 400 eur for a 200 eur stay (2 Nights) has never been seen... refusing to give the drink voucher... etc. By the way privilege rooms are noisy with the highway behind.

Poor reception upon check in

Customer review rating 4.4/5

Hayette K. Couples - 30/12/2019 Confirmed reviews ALL

Clerk was not friendly, or helpful did not actually seem to know what he was doing upon check in

Customer review rating 4.4/5

K Couples - 16/12/2019 Confirmed reviews ALL

close to airport, friendly staff and nice room

Excellent hotel

Customer review rating 4.4/5

Chris S. Business - 22/11/2019 Confirmed reviews ALL

This is a modern, well appointed, comfortable hotel. The staff were all highly professional, friendly and welcoming. I enjoyed the excellent breakfast buffet very much, and dinner was also very good. While the taxi ride to the Messe was quick, it would take some time to get to the centre or the Messe by public transport - that's the only reason this is not a 10/10. I would certainly come back to this hotel on my next visit to Duesseldorf

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julian Hainke Reservation Manager

gut

Customer review rating 4.4/5

Manuel N. Business - 08/11/2019 Confirmed reviews ALL

Seminar

Sehr geehrter Herr N., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Duesseldorf City Nord die Zeit genommen haben uns zu schreiben. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Herzlichen Dank für Ihre freundliche Beurteilung! Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen André Stadtmüller Direktor

Friendly hotel, nice rooms good food in ideal location

Customer review rating 4.4/5

Aaron C. Business - 08/11/2019 Confirmed reviews ALL

Hassle free

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Cosy hotel, friendly personnel

Customer review rating 4.4/5

Kirsma Business - 24/10/2019 Confirmed reviews ALL

Splendid. The personnel greeted me friendly every Morning (and evening), breakfast was very nice and my room clean.

Dear Kirsi N., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Good clean rooms, with good breakfast

Customer review rating 4.4/5

Michel H. Business - 04/10/2019 Confirmed reviews ALL

Very good, quick checkin, clean rooms and a good breakfast

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

SUPER HOTEL

Customer review rating 4.4/5

Silva R. Solo - 30/09/2019 Confirmed reviews ALL

EVERYTHING WAS PERFECT

Dear Mr. r., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Will not return

Customer review rating 4.4/5

Mk Business - 30/09/2019 Confirmed reviews ALL

Shower holder not working, told staff but not fixed. No fridge. First time no free internet as gold member. And also first time no room upgrade

Dear Mr. o., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry, that you get no voucher for the high speed internet and you had to use the free standard wlan. Due to the fact, that we were fully booked and only have 15 privilege rooms, which have the same size like our 175 standard rooms, we were not able to offer you an room upgrade, We are very sorry about that. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, André Stadtmüller General Manager
Customer review rating 4.4/5

Michael Business - 29/09/2019 Confirmed reviews ALL

Clean hotel and helpful staff

Dear Mr. K., thank you very much for your feedback concerning your stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards André Stadtmüller General Manager
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