Mercure Hotel Duesseldorf City Nord 4 stars

Customer review rating (ALL Rating) 4.3/5 1,174 reviews

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Description

Hotel extras

  • Fully air-conditioned, non-smoking hotel with 190 modern guest rooms

  • 6 meeting rooms with natural lighting that can accommodate up to 220 people

  • Cozy restaurant with a terrace in a tranquil courtyard, DAZN Sports Bar

  • Close to the PSD BankDome, Düsseldorf Airport and Messe Düsseldorf / Merkur Arena

  • Easy access to the A52, A44 and A3 highways

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7, Moersenbroicher Ei
40470 DUESSELDORF
Germany

GPS:51.25382216022807, 6.800176778649877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PIAZZA

Our restaurant "PIAZZA" is open again from 18:00 - 22:00 o'clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,174 reviews

TripAdvisor Rating  4.0/5  657 reviews

Fantastic Stay 10/10

Customer review rating 5.0/5

Charlotte T. Couples - Confirmed reviews ALL

We had the best stay here for the euros in Dusseldorf. We was early and luckily had a room ready and we was allowed to stay an extra hour in the room as we didn’t need to leave so early. Brilliant rooms, nice and comfy. Helpful staff.

Dear Charlotte, Thank you for such a positive review. We are thrilled to hear about your satisfying stay at our hotel. We are delighted that you appreciated the early check-in and the additional hour we were able to provide for your convenience, as well as the comfort of your room and the helpfulness of our staff. However, we apologize for the oversight regarding the personal items left in the cupboard. We hold ourselves to a high standard of cleanliness and will address this issue to prevent such occurrences in the future. Finally, we are pleased that our accommodations contributed to your enjoyment during the euros in Dusseldorf. It would be our pleasure to have you return on another occasion. Very best wishes Mercure Hotel Düsseldorf City Nord

5/5 visit

TripAdvisor rating 5.0/5

charlottexthorpe14 Couples - TripAdvisor review

We stayed here for the euros. The rooms are tidy and have everything you need. Nice comfy beds. Steady walk into the old town and other areas with bars and restaurants along the way. Friendly staff for check in and check out. Great visit. We was also allowed an extra hour for check out no problem

Dear Charlotte, Thank you for such a positive review. We are thrilled to hear that your stay with us was a memorable one. We are delighted that you found the rooms well-appointed and the beds comfortable, providing a restful night's sleep. It is great to know that our location facilitated your explorations, offering a pleasant walk into the old town with convenient stops along the way. Furthermore, our team takes great pride in delivering exceptional service, and we are pleased that this shone through during your interactions at check-in and check-out. We also appreciate your acknowledgment of our flexible check-out times, aimed at providing our guests with added convenience. It would be our pleasure to have you return on another occasion. Very best wishes Mercure Hotel Düsseldorf City Nord

Nice Business Hotel

Customer review rating 3.5/5

David Families - Confirmed reviews ALL

All was good

Dear David, Thank you for taking the time to review your stay. We are pleased that you found our hotel suitable for business purposes, reflecting our efforts to provide a comfortable and convenient environment for our guests. However, we are sorry that some aspects of your stay did not meet your expectations. While our room sizes are designed to be cozy and efficient, we understand that preferences can vary. Additionally, we aim to offer competitive pricing and regret if you felt that the room did not provide the value you expected at the rate charged. Furthermore, our hotel's location in the Moersenbroich district provides excellent traffic links to the city centre and the airport, ensuring that our guests can easily navigate the area for business or leisure. We are looking forward to welcoming you again. All the best! Mercure Hotel Düsseldorf City Nord

unpleasant

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

The check in process was a pain with the receptionists taking me for a fool and trying to make me beleive that I have only paid half of he price or one of the rooms was only booked for 1 day. Would not reccomend. Also the AC was not working.

Dear Mr. S., thank you for taking the time to review your stay. We are sorry that your stay did not fully meet your expectations. The inconvenience you faced with the room booking and the issues with the air conditioning are not reflective of the standard of service we aim to provide. We understand how important a seamless check-in process and a comfortable room temperature are to the overall experience of our guests. We would like to point out that our guests generally appreciate the quality of the service and we take your comment very seriously as we strive to ensure a pleasant stay for every guest. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards Mercure Hotel Düsseldorf City Nord

Friendly reception staff and good hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

For the business trip it was the perfect hotel with good location, friendly reception, good breakfast and clean room

Dear Mr. G., thank you for such a great review. We are genuinely pleased that you found our hotel to be perfectly suited for your business trip needs. We are delighted that the courteous service provided by our reception team, the strategic location of our hotel, the variety of breakfast options, and the cleanliness of your room contributed positively to your stay with us. Our staff takes great pride in maintaining a welcoming atmosphere and ensuring the highest standards of cleanliness for all our guests. We look forward to a return visit from you in the future. Best wishes Mercure Hotel Düsseldorf City Nord

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Other web-users rate our hotel

  • 391 reviews 7.3/10 Location
  • 783 reviews 6.1/10 Room
  • 594 reviews 8.7/10 Service
  • 12 reviews 6.9/10 WiFi
  • 463 reviews 9.1/10 Breakfast
  • 393 reviews 4.1/10 Comfort
  • 387 reviews 7.9/10 Cleanliness
  • 195 reviews 3.7/10 Value

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