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Mercure Hotel Duesseldorf City Nord 4 stars

Customer review rating 4.4/5 4,197 reviews

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Mercure Hotel Duesseldorf City Nord
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Hotel extras

  • Fully air-conditioned, non-smoking hotel with 190 modern guest rooms

  • 6 meeting rooms with natural lighting that can accommodate up to 220 people

  • Cozy restaurant with terrace in the peaceful courtyard, Sky Sports bar

  • Close to the ISS Dome arena, Düsseldorf Airport and Messe Düsseldorf/Esprit Arena

  • Easy access to the A52, A44 and A3 highways

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7
Moersenbroicher Ei
40470 duesseldorf

Tel: +49211989040

Fax: (+49)211/98904100

Check-in from 15h00

Check out up to 12h00



  • S1 :  Düsseldorf Derendorf

  • By plane

    DORTMUND AIRPORT At 74km / 45.99 miles

  • By plane

    DUESSELDORF AIRPORT At 8km / 4.97 miles

  • By plane

    KOELN AIRPORT At 61.4km / 38.16 miles

  • By plane

    MOENCHENGLADB.AIRP. At 29km / 18.02 miles

  • By car

    A52 DUS Nord At 0.5km / 0.31 miles

  • By train

    DUSSELDORF MAIN STN At 4km / 2.49 miles

GPS :51.2538221602, 6.8001767786

Hotel services


Our restaurant "PIAZZA" is open again from 18:00 - 22:00 o'clock.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
  • 6 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 190 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • No non-smoking room
    • 5 floors
  • Languages spoken at the hotel
    • German
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Tiefgarage im Hotel Additional charge
    • On site
    • 90 parking spaces
    • Public
    • Parking opened 24/7
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

At the 4-star Mercure Hotel Düsseldorf City Nord, you have the choice of Standard Rooms with queen-size bed, double bed or twin beds and Privilege Rooms with king-size bed. All 190 rooms are air-conditioned and equipped with WIFI. One child aged up to 16 may stay in your room free of charge. Your pet is also welcome to stay with us for a fee of EUR 12 a night. Our laundry and ironing service will take proper care of your clothing and laundry needs for a fee.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 150

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 79 people

Find out more

Our guest reviews for
Mercure Hotel Duesseldorf City Nord

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,197 reviews

TripAdvisor Rating 4.0/5

636 reviews

Very comfortable stay

Customer review rating 4.0/5

Anonymous Business - 24/08/2021 Confirmed reviews ALL

Quick and friendly check in/out, comfortable atay, clean rooms and appliances.

Alles okay

Customer review rating 3.5/5

Ebi Business - 11/02/2021 Confirmed reviews ALL

Typischer Mercure Standard.....

Excellent stay (in Corona times

Customer review rating 4.5/5

Max V. Business - 21/01/2021 Confirmed reviews ALL

Very efficient procedure of check in and out, strong Covid prevention protocol, felt safe everywhere at all time, professional, gentle and super efficient staff. I will be back!

No restaurant. No bar. Amex business credit not working. Even though it was accepted for the reservation card was r not

Customer review rating 2.0/5

Anonymous Business - 13/09/2020 Confirmed reviews ALL

Not great.

Well located (this is the biggest benefit).

Customer review rating 2.0/5

Anonymous Solo - 29/07/2020 Confirmed reviews ALL

Now, in corona times, they have reduced their service to an absolute minimum. Plastic cup for cleaning teeth? Nowhere. You order for breakfast three small breads? The guy from India delivers two from the kind "drybread from yesterday". But the prices are still the same; and for the parking house, they still ask 30 bucks for two days. Currently no recommendation.

Nette Rezeption

Customer review rating 5.0/5

Anonymous Families - 28/07/2020 Confirmed reviews ALL

War alles gut

Despite Corona Enjoyable Stay

TripAdvisor rating 5.0/5

Trail529265 Business - 02/07/2020 TripAdvisor review

Despite all the restrictions imposed by the outbreak of corona, the hotel provided a very nice experience. The room was extremely well cleaned and the staff were very helpful. The breakfast, restricted due to corona, was okay. The room was very quiet. The only negative was the lack of proper air conditioning which made the room at times a bit unbearable. The WiFi connection was very stable and the connection was very good.

From check in to check out! Great experience

Customer review rating 4.5/5

Les C. Business - 27/02/2020 Confirmed reviews ALL

Room was very clean and comfortable. Staff were friendly and helpful, Food was good. Overall extremely satisfied!

Dusseldorf City Nord

TripAdvisor rating 5.0/5

LesC440 Business - 24/02/2020 TripAdvisor review

Great clean and modern hotel, friendly staff, extremely efficient and helpful. Good breakfast choices, well prepared and displayed. Ideal hotel and location for my requirements. Would definitely stay there again when on biusiness.

Dear LesC440, Thanks a lot for your positive Feedback and your stay with us. It is a pleasure to see that you were overall very satisfied, especially with our service. We would be delighted to welcome you back and wish you all the best. Best regards Lala Shabanbayova - Guest Experience Manager

overnight stay

TripAdvisor rating 4.0/5

midgemiller 23/02/2020 TripAdvisor review

A stop over night for the airport the hotel was clean and tidy is about 8km from airport,which costs about €25 in a taxi breakfast is good but a bit expensive at €19. overall was ok for what we needed.

Customer review rating 4.5/5

S. T. Business - 19/02/2020 Confirmed reviews ALL

Good experience!

good night

Customer review rating 4.5/5

Renaud Business - 14/02/2020 Confirmed reviews ALL

Good night in this clean hotel.

Spring mattresses in 2020?

Customer review rating 1.5/5

Fernando Business - 31/01/2020 Confirmed reviews ALL

It is about time to renew the mattresses. I thought we left spring mattresses in the past in favour of memory foam. While you're at it, you could see the aircon doesn't buzz like an industrial generator.

Random service - ok hotel

TripAdvisor rating 3.0/5

thibautz Business - 20/01/2020 TripAdvisor review

Very random services, sometimes I got true 4 stars services but got couple of times unbelivable rude and unprofessional services at the reception. Despite good membership status , you receive no attention and answers you get are incorrect / false. They are wrong and don’t show respect to you...neither give the feeling that they trust you. Asking prefunding of 400 eur for a 200 eur stay (2 Nights) has never been seen... refusing to give the drink voucher... etc. By the way privilege rooms are noisy with the highway behind.

Poor reception upon check in

Customer review rating 3.5/5

Hayette K. Couples - 30/12/2019 Confirmed reviews ALL

Clerk was not friendly, or helpful did not actually seem to know what he was doing upon check in

Customer review rating 4.5/5

K Couples - 16/12/2019 Confirmed reviews ALL

close to airport, friendly staff and nice room

Excellent hotel

Customer review rating 4.5/5

Chris S. Business - 22/11/2019 Confirmed reviews ALL

This is a modern, well appointed, comfortable hotel. The staff were all highly professional, friendly and welcoming. I enjoyed the excellent breakfast buffet very much, and dinner was also very good. While the taxi ride to the Messe was quick, it would take some time to get to the centre or the Messe by public transport - that's the only reason this is not a 10/10. I would certainly come back to this hotel on my next visit to Duesseldorf

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julian Hainke Reservation Manager

Dusseldorf trip

TripAdvisor rating 3.0/5

SebastienLdt Business - 25/02/2019 TripAdvisor review

The shower was leaking... Comfortable beds and desk ok to work. The receptionist at night was not nice but the day after, the lady at the reception was much more nicer and smiling. A safe in the room could be a plus

Dear Sebastien, Thank you very much for your valuable feed back on your stay in our hotel. We apologize for the leaky shower, we have already had this checked by our technician. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Mercure Hotel Düsseldorf City Nord

Decent Stay

TripAdvisor rating 3.0/5

OnAir11824641266 Business - 19/02/2019 TripAdvisor review

Comfortable Bed, But some amenities could be added in the room perhaps some slippers,complementary water. There is no mini bar in the room. These items could bring value to the hotel and the guest needs. I stayed in room 206, Room was clean but some stains on the carpet still visible. Also at the breakfast, I was not greeted very friendly. Staff needs to be more friendly and helpful.. not to tell you that you can get your own coffee or Tea!! Perhaps I should stay at some other Hotel where staff is more proffessional and friendly. Thank You for reading my comments..!

Dear Guest, Thank you very much for your feedback concerning your stay at our hotel. We are very sorry that your experience did not meet your expectations and apologize for any inconvenience we caused. Our housekeeping staff checked the carpet in room 206 and it was cleaned. Your remark for the friendliness and politeness of our staffs have been noted. Please rest assured that we have spoken to the concerning staffs and due actions were taken. We hope that you will give us the opportunity to serve you better in the near future. Kind regards, your team from Mercure Hotel Düsseldorf City Nord

A Satisfactory Stay

TripAdvisor rating 3.0/5

KB1466 Solo travel - 08/01/2019 TripAdvisor review

The Mercure Hotel Nord is located about 800 meters from the nearest tram stop and about a 35 minute walk from the Altstadt. I tend to try to 'walk' a city if I can so this did not present a problem for me but it might be a problem for other potential visitors. The hotel seems to be aimed at business customers - both in terms of location and facilities. I found the approach of staff generally to be professional, helpful and business like. The approach of the staff at breakfast was friendly and very helpful. Breakfast was very good.I enquired about an upgrade upon arrival (being a Gold Member) but was told all upgraded rooms were taken. Having said that upgraded rooms appeared to be available on the website and the hotel appeared to have very few people staying when I visited.I was satisfied with my stay

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