Mercure Hotel Duesseldorf City Nord

Mercure Hotel Duesseldorf City Nord 4 stars

Customer review rating (ALL Rating) 4.4/5 795 reviews

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Hotel extras

  • Fully air-conditioned, non-smoking hotel with 190 modern guest rooms

  • 6 meeting rooms with natural lighting that can accommodate up to 220 people

  • Cozy restaurant with terrace in the peaceful courtyard, Sky Sports bar

  • Close to the ISS Dome arena, Düsseldorf Airport and Messe Düsseldorf/Esprit Arena

  • Easy access to the A52, A44 and A3 highways

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7, Moersenbroicher Ei
40470 DUESSELDORF
Germany

GPS:51.25382216022807, 6.800176778649877

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PIAZZA

Our restaurant "PIAZZA" is open again from 18:00 - 22:00 o'clock.

Our accommodation(s)

At the 4-star Mercure Hotel Düsseldorf City Nord, you have the choice of Standard Rooms with queen-size bed, double bed or twin beds and Privilege Rooms with king-size bed. All 190 rooms are air-conditioned and equipped with WIFI. One child aged up to 16 may stay in your room free of charge. Your pet is also welcome to stay with us for a fee of EUR 12 a night. Our laundry and ironing service will take proper care of your clothing and laundry needs for a fee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  795 reviews

TripAdvisor Rating  4.0/5  649 reviews

Close to Airport

Customer review rating 4.0/5

Nirvikar Business - Confirmed reviews ALL

Very satisfied with over all experience Great staff decent breakfast

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

Not great

Customer review rating 2.5/5

Cf Friends - Confirmed reviews ALL

I felt that the receptionists were not very helpful and very moody. The rooms were small and the housekeeping kept walking into the room on the final morning.

Dear Carla F., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Hildach Guest Experience Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I was a guest at Hotel Mercure Nord for 12 days (Business & Sales Training, followed by 8-Days attendance at K Fair 2022 - Dusseldorf, Germany.

Dear Steve C., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

Good stay.

Customer review rating 5.0/5

Ralph Business - Confirmed reviews ALL

Nice clean room and great breakfast offering. I only wish there would be a fitness center!:(.

Dear Ralph B., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

Professional & Courteous Staff

Customer review rating 4.5/5

R Business - Confirmed reviews ALL

Stayed for few nights because of K-Show. Overall staff was very professional from check-in to check out. Both the Team at the bar and in restaurant (Breakfast every morning and dinner Tuesday night) were truly hustling considering the hotel was completely full with K-Show visitors. Breakfast - good quality and sufficient variety. Room overall ok. Had to request more hangers since there was only 2 hangers when I arrived. The hangers were brought promptly. I opted to not have my room cleaned "service" during my 4 night stay (Hopefully many other guest did the same). Congrats on friendly and Profesional staff.

Dear Raul S., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

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Other web-users rate our hotel

  • 200 reviews 7.6/10 Location
  • 423 reviews 6.5/10 Room
  • 401 reviews 9.1/10 Service
  • 9 reviews 6.8/10 WiFi
  • 257 reviews 8.7/10 Breakfast
  • 220 reviews 8.8/10 Cleanliness
  • 203 reviews 4.4/10 Comfort
  • 99 reviews 4.4/10 Value

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