Fairmont Ambassador Seoul 5 étoiles

Note Avis clients (Note ALL) 4.6/5 2 797 avis

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Description

Les plus de l'hôtel

  • Espace de réception moderne avec comptoirs de check-in et check-out Express en libre service.

  • Vue panoramique sur la rivière Han depuis la majorité des chambres.

  • Fairmont Fit sera fermé le troisième mardi de chaque mois

  • Accès piéton souterrain direct aux plus grands commerces de Corée et au métro de Séoul.

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Fairmont Ambassador Seoul

Fairmont Seoul 108 Yeoui dAero, 108 Yeoui Daero Yeongdeungpo Gu
07335 SÉOUL
Corée du Sud

GPS:37.525269, 126.929134

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  2 797 avis

Note Avis clients 3.5/5

Beaurepaire M. En couple - Avis confirmés ALL

Dear Mr. M., Thank you for taking the time to share your feedback following your recent stay at Fairmont Ambassador Seoul. We are pleased to know that you appreciated our hotel's quiet atmosphere, modern facilities, cleanliness, and convenient location. At the same time, we apologize that certain aspects of our service did not meet your expectations, and we appreciate your candid comments. We have carefully reviewed the concerns you raised regarding your interactions with our team. With regard to your room service experience, our records indicate that your order included both food and ice. As part of our food safety procedures, our team confirmed whether there were any food allergies before preparing and delivering your order. This is a standard practice intended to ensure the safety and well-being of our guests. That said, we also recognize that you had already provided this information during a previous order. Your feedback has highlighted an opportunity for us to strengthen communication between our teams so that previously confirmed guest preferences and dietary information are shared more effectively throughout the stay. Thank you again for your valuable feedback. We appreciate the opportunity to review your comments and will continue striving to provide a more seamless and personalized experience for our guests. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Note Avis clients 4.5/5

Laurent M. B. Voyage solo - Avis confirmés ALL

Dear Mr. B., Thank you for choosing Fairmont Ambassador Seoul and for sharing your detailed feedback. We are delighted to learn that you had a pleasant stay and enjoyed our convenient location, directly connected to one of Seoul’s premier shopping destinations. It is also wonderful to know that you found your room spacious, quiet, comfortable, and impeccably maintained. We are particularly pleased that you appreciated the bathroom layout, including the separate shower and bathtub, as well as the overall functionality of the room. Your kind comments regarding our room service and restaurant offerings are equally appreciated and will be shared with the relevant teams. Thank you as well for your thoughtful suggestion regarding the room furnishings. Feedback such as yours is valuable as we continuously evaluate ways to enhance our guest experience and comfort. As a valued ALL Gold member, we sincerely appreciate your loyalty and support. It is rewarding to know that the quality of our facilities and services contributed positively to your stay. Thank you once again for your kind review. We look forward to welcoming you back to Fairmont Ambassador Seoul for another memorable experience in the future. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Note Avis clients 4.5/5

Rolf E. C. Voyage solo - Avis confirmés ALL

Dear Mr. C., Thank you for choosing Fairmont Ambassador Seoul and for sharing your valuable feedback with us. We are pleased to hear that your overall stay was comfortable and enjoyable. At the same time, we sincerely apologize for any inconvenience caused regarding the restaurant closing time information. Although a Benefit Letter containing key hotel information was provided upon check-in as part of your group reservation, we regret that this detail may not have been clearly recognized during your stay. We fully understand your comment and will share it with the relevant teams to further enhance how important operational information is communicated, ensuring it is more clearly delivered and easily accessible for all guests. Thank you once again for your thoughtful feedback. We sincerely look forward to welcoming you back for an even more seamless and enjoyable experience in the future. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Note Avis clients 5.0/5

Olivier S. Voyage solo - Avis confirmés ALL

Dear Mr. S., Thank you for choosing Fairmont Ambassador Seoul and for sharing such a meaningful and generous review with us. It was truly a pleasure to welcome a guest with a long-standing connection to the Accor family and hospitality industry. Your kind recognition of our team’s welcome, attentiveness, and responsiveness is especially meaningful to us. We are sincerely delighted to hear that you enjoyed both the service and the overall hotel experience. Your generous words regarding the quality of the product and the care provided by our team will certainly serve as wonderful encouragement to all of us. Thank you once again for your thoughtful feedback and support. We sincerely hope to have the pleasure of welcoming you back again in the near future. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Note Avis clients 4.5/5

Michel G. Professionnel - Avis confirmés ALL

Dear Mr. G., Thank you for choosing Fairmont Ambassador Seoul and for sharing your high rating with us. We are delighted to know that you had a satisfying experience, and your feedback is a great encouragement to our team. We look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Thank you. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

D'autres internautes évaluent notre hôtel

  • 604 avis 9.4/10 Site
  • 872 avis 8.4/10 Chambre
  • 1 126 avis 8.4/10 Service
  • 5 avis 6.2/10 Internet
  • 362 avis 9.3/10 Ambiance
  • 324 avis 7.9/10 Confort
  • 294 avis 8.2/10 Propreté
  • 283 avis 9.1/10 Petit déjeuner

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