Mondrian Seoul Itaewon

Mondrian Seoul Itaewon 5 étoiles

Note Avis clients (Note ALL) 4.4/5 2 306 avis

Voir sur une carte

Les plus de l'hôtel

  • La meilleure expérience hôtelière 5 étoiles à Séoul, Itaewon

  • Cuisine méditerranéenne authentique et créative

  • Boissons signature sophistiquées

  • Personnel amical et positif ravi de vous aider

  • Le Mondrian Seoul Itaewon accepte les animaux !

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SÉOUL
Corée du Sud

GPS:37.52845, 126.99309

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Salles de réunion

Nos hébergements

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  2 306 avis

Note TripAdvisor  5.0/5  229 avis

Pas digne d'un 5 étoiles

Note Avis clients 2.0/5

A. En couple - Avis confirmés ALL

Au check in nous avions demandé le prix pour un late check out et la réceptionniste nous avait annoncé 70 000 won. Pour être sûr d'avoir bien compris nous lui avions demandé de l'écrire sur un papier. Au check out quelle surprise de découvrir que le prix est en fait 100 000 won. En expliquant la situation le réceptionniste ne nous crois pas du tout et nous dit d'aller chercher le fameux papier (de manière condescendante) alors que nous venions de lui dire que nous avions un avion à prendre. Très mauvaise expérience de check in check out qui sont malheureusement les seules interactions que nous avons eu avec le staff. En ce qui concerne la chambre, sans parler de la taille, le pommeau de douche fuyait, la douche fuyait également, il y avait une flaque d'eau à l'extérieur après chaque douche. Il y avait des traces de moisissures dans les toilettes, des cheveux d'anciens clients. Le room service était décevant également, le repas est arrivé tiède presque froid. Le bibimbap était sans intérêt. Ce séjour n'était pas digne d'un 5 étoiles.

Dear Garance A., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon

Wonderful

Note TripAdvisor 5.0/5

kerbo Voyage solo - Avis TripAdvisor

Wonderful hotel. Clean! Friendly and helpful staff! Nice gym and nice pool. Did I mention clean? And nice and peaceful area in Intaewon. Only one minus: the breakfast. Not a 5 star meal, They serve different kinds of breakfast platters - too little food and nothing special

Dear kerbo, Thank you for visiting and sharing your warm comments with us! We are sorry to hear that we missed out on your dining with us at Cleo. We do sincerely apologized that you are not satisfied with us. We will definitely train our team again to provide the best quality of service. We hope to welcome you back soon to gain back your trust with our service quality at Cleo :) Thank you.

Parfait

Note Avis clients 5.0/5

Louis B. En couple - Avis confirmés ALL

Excellent accueil, personnel d’une efficacité et d’une gentillesse bien au delà des standards constatés dans la grande majorité des hôtels 5* dans lesquels je séjourne habituellement. Cadre et décorations somptueux. Chambre très confortable. Magnifique vue.

Great experience!

Note TripAdvisor 5.0/5

Road35399291879 Escapade entre amis - Avis TripAdvisor

Mondrian was a great experience. The front reception were great and so friendly, as well as the rest of the staff and concierge. In particular, Sera at the front desk was especially helpful! She was great to meet when I checked in. The restaurants in the hotel are all great, and the gym is particularly nice. The elevators could be faster and the service at Privilege Bar was slower than expected, but still a great experience.

Dear Road35399291879, Thanks very much for sharing your experience with us. We're happy to hear our front desk team was great help to you! We will surely deliver your message to Sera! And also, we will share your feedback with our EV team and do our best to improve our service & quality. Looking forward to welcoming you soon. Thank you :) Yours Sincerely,

Good hotel, but inconvenient location

Note TripAdvisor 4.0/5

boosooo Escapade entre amis - Avis TripAdvisor

The hotel was good but its location was not. The hotel was not close to any subways or major sights, shopping, or restaurants. We had to take a taxi everywhere. At least the valets were able to request these for us easily if there wasn’t already one available outside. The hotel itself was nice and modern. Checkin/checkout were fast. The front desk staff were friendly and welcoming. They made calls to request restaurant reservations for us. The room was small but cute and modern. The beds were comfortable and the toiletries were higher end. We had a view of the N Seoul tower. We did not use their gym or pools but they looked nice. The virtual golf driving range was also impressive. I definitely used the Coffee Bean & Tea Leaf in the lobby. There were a few hotel restaurants in the building as well, but we opted to eat out. I have stayed at other Mondrian hotels before, but I would not return to this one purely because of its location.

Dear boosooo, Thank you for visiting and special thank you for sharing your staycation with us at Mondrian Seoul Itaewon! We apologize for any inconvenience your experience at Mondrian. Your comment has been shared with our team to improve our service quality. We will also share your warm comments that our team served you with the best quality of service. We look forward to welcoming you back in the near future. Yours Sincerely,

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 292 avis 7.8/10 Site
  • 741 avis 7.2/10 Chambre
  • 594 avis 9/10 Service
  • 464 avis 9.3/10 Ambiance
  • 410 avis 8.4/10 Installations
  • 318 avis 3.5/10 Confort
  • 280 avis 8.8/10 Propreté
  • 201 avis 8.3/10 Piscine

Dispensé par Trustyou

Tous nos hôtels à SÉOUL