Mercure Hangzhou West Lake 4 stars

TripAdvisor rating 4.0/5 31 reviews

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Mercure Hangzhou West Lake - Image 1
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No 3 Zhonghe North Road, Xiacheng District, 310006 HANGZHOU, China

Description

Our accommodation(s)

Hotel location

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District
310006 HANGZHOU
China

GPS:30.25939, 120.17133

Telephone
Fax +86 571 8738 3553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

WESTERN RESTAURANT

Located on Level 1, our All Day Dining restaurant blends Western cuisine with Eastern delicacies. It serves a delicious and healthy breakfast, lunch and dinner. Customised buffet options are available.

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Our guest reviews

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TripAdvisor Rating  4.0/5  31 reviews

A dated hotel with excellent staff

TripAdvisor rating 4.0/5

twotencents TripAdvisor review

The hotel is a pretty old hotel that needs a refresh. If you notice the photo, they only show the entrance of the hotel, there is no drive way and a set of stairs leading up to the lobby, so be prepared to lug your luggage up. I was surprised to find my towels with large holes in them (pictured) but the housekeeping itself is okay. Buffet breakfast is nothing to shout about, it does it job. Location is good with access to convenience stores, eateries and the lake. The one redeeming factor is the front desk staff. They are courteous (which you don’t often find in China) and very helpful. Even the security staff will offer assistance with luggage. Overall an okay stay but I will probably not return.

Nice Hotel in a good location with very helpful staffs

TripAdvisor rating 5.0/5

alcm64 Families - TripAdvisor review

Located not too far from Hefang Street, Silk Street & West Lake, it is a nice hotel near a busy road with helpful staffs. Only thing is their pillow is way too flat, gave me stiff neck every day. Nearest MRT is at North Zhonghe Road Station which is about 5-10 mins walk. Across the road from hotel, you will find a small food outlet runned by a humble family serving nice & cheap food, nothing fancy but worthy of it, don't know the name but you won't missed it if you used the underground walk way tunnel to cross to Dafuqing Lane. Overall, happy staying at this Hotel.

Good choice in Hangzhou

TripAdvisor rating 4.0/5

CMP50 Couples - TripAdvisor review

Good location for visiting Hangzhou, walking distance to the lake. Building rather dated, but the room was modern and comfortable, with excellent soundproofing against traffic noise - there is a very busy street just outside. Helpful staff, although limited English.

Second Time Mecure Hangzhou

TripAdvisor rating 4.0/5

Aussi3173 TripAdvisor review

The Hotel is well appointed and Staff are very Friendly and Helpful. The train is very close, 10 mins by Taxi and there is many Restaurants for eating in the area. Breakfast was good with several different options for Foreigners. The room was quiet and air conditioning was good. Like many Chinese Hotels there is no Bar to have a nice relaxing drink. Overall a pleasant stay.

One of the best mercure in hangzhou

TripAdvisor rating 5.0/5

260marcellk Solo travel - TripAdvisor review

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

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Other web-users rate our hotel

  • 1,456 reviews 9.3/10 Location
  • 2,040 reviews 8.8/10 Room
  • 3,268 reviews 9.6/10 Service
  • 11 reviews 8.7/10 WiFi
  • 1,301 reviews 9.5/10 Cleanliness
  • 875 reviews 9.5/10 Vibe
  • 773 reviews 9.5/10 Breakfast
  • 571 reviews 6.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.