ibis Hangzhou Huanglong 3 stars

TripAdvisor rating 3.0/5 32 reviews

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ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Hangzhou Huanglong

No 345 Wensan Road, West Lake District, Hangzhou City Zhejiang P R

GPS:30.276821, 120.133181

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms


Non contractual photo

The restaurant is open daily and offers a good choice of buffet breakfast and western-style meals and snacks in the afternoon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.0/5  32 reviews

Good customer service

TripAdvisor rating 4.0/5

jasmine_hwei Friends getaway - TripAdvisor review

Nice staff to assist during check in, check out and they will help to receive parcels when you're not in. Umbrella may be borrowed during bad weather. Secured place with card access to floor for lift facility. Small but clean rooms with variety of tv channels. Good location,walking distance to public transport (bus) and Family Mart.

You get what you pay flr

TripAdvisor rating 4.0/5

marklU8709CG Solo travel - TripAdvisor review

Cheap hotel, comfortable, perfect for a short visit. Will always stay here when going to Hangzhou for a personal visit. Will recommend it over other hotels in the area that are more expensive but offer little more than what Ibis provides. Good for kids too.

better than average

TripAdvisor rating 3.0/5

tony l Business - TripAdvisor review

given only ONE packet of Chinese TEA PER day NO restaurant - NO breakfast was available in Hotel although advertised in Good quality restaurants not available near hotel NO metro near the hotel - which is a pity

can't speak english

TripAdvisor rating 2.0/5

lien_id68 Families - TripAdvisor review

this hotel is in good location but ,its not easy to communicate with the staff because they can't speak english. my gold member card should have upgrade room facility but upgrade room facility also couldn't used here.

location good, the rest needs to be improved

TripAdvisor rating 2.0/5

drsenbei Business - TripAdvisor review

It is very well located in Hangzhou downtown and it is not expensive. Some restaurants are located in the same building which is very useful. Here are the positive points. The rest are negative. It seems as the hotel as agreements with some escort services, as I found some flyiers every day during my stay and cleaning service did not throw them. This can be really annoying. Hotel service is not willing to provide service and their English level is poor. Had I known they are not included in Accor Le Club, I had chosen another place.

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Other web-users rate our hotel

  • 340 reviews 9/10 Location
  • 476 reviews 7.8/10 Room
  • 527 reviews 9.3/10 Service
  • 8 reviews 5.6/10 WiFi
  • 358 reviews 9.7/10 Cleanliness
  • 197 reviews 4.8/10 Comfort
  • 169 reviews 9.6/10 Vibe
  • 155 reviews 9.2/10 Amenities

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