Sofitel Hangzhou Westlake 5 stars

Customer review rating (ALL Rating) 4.9/5 133 reviews

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Description

Hotel extras

  • Unique location by The West Lake with easy access to shopping and city center.

  • 233 well-appointed guest rooms and suites with Oriental aesthetic design and French touch.

  • Restaurants feature the International and Hangzhou Cuisine.

  • Rooftop Sky Garden Lounge offers breathtaking views of the West Lake and city.

  • 180° West Lake view Terrace and natural day light Ballroom.

Our accommodation(s)

Hotel location

Sofitel Hangzhou Westlake

333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng
310002 HANGZHOU
China

GPS:30.245555, 120.161623

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  133 reviews

TripAdvisor Rating  4.0/5  948 reviews

Good location, Good Hotel & Service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Satifies with my stay at sofitel hangzhou hotel. Everything perfect.

Good location although dated

Customer review rating 3.5/5

S. K. Families - Confirmed reviews ALL

Pleasant stay in hangzhou. Hotel well located next to west lake and that’s about it. Hotel Rooms are in need of some revamp. Doesn’t feel like a Sofitel at all.

Average ok

Customer review rating 3.0/5

Vinod Solo - Confirmed reviews ALL

Room ok ,air condition not work,toilet bed smil,as diamond member benefit not satisfies

A beautiful hotel to stay at thd West Lake Hangzhou

TripAdvisor rating 5.0/5

Patrick Y Couples - TripAdvisor review

We stayed at tbd Sofitel. It has an excellent location to the West Lake. Beautiful services and food.Tim at the conceige service was very fren dly and helpful in organising tours fkr us etc

Beautiful location

Customer review rating 4.5/5

Mike Couples - Confirmed reviews ALL

Beautiful location with close proximity to West Lake and good restaurants. Our Accor ALL membership status was well recognised and we were looked after by all staff from front desk, concierge, restaurant and executive lounge. It was a beautiful stay and our second in two years in Sofitel Hangzhou.

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Other web-users rate our hotel

  • 2,669 reviews 9.6/10 Location
  • 2,010 reviews 8/10 Room
  • 2,760 reviews 9/10 Service
  • 19 reviews 5.4/10 WiFi
  • 1,343 reviews 5.9/10 Vibe
  • 964 reviews 5.7/10 Amenities
  • 963 reviews 9.4/10 Breakfast
  • 736 reviews 8.8/10 Cleanliness

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