Mercure Hangzhou Qianjiang 4 stars

TripAdvisor rating 4.0/5 9 reviews

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Mercure Hangzhou Qianjiang - Image 1
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52F Building 2, Fortune And Finance Center, No 37 Eastern Jiefang Road, 310020 HANGZHOU, China

Description

Hotel extras

  • Mercure Hangzhou Qianjiang offers free High Speed Internet Access and WiFi for all the rooms.

  • Most of the rooms at the hotel offer city and river views.

  • Most of the rooms overlook the Qianjiang Central Business District skyline.

  • The hotel has a comfortable seating area at the lobby.

Our accommodation(s)

Hotel location

Mercure Hangzhou Qianjiang

52F Building 2, Fortune And Finance Center, No 37 Eastern Jiefang Road
310020 HANGZHOU
China

GPS:30.242981, 120.210873

Telephone
Fax +86 571 2803 5866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

CUI YUAN RESTAURANT

Cui Yuan Restaurant is located on level 52 and features superb views of the river. It offers guests authentic Hong Kong cusine, business set menus, international and local dishes. French breakfast is also served here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  9 reviews

Comfortable stay, great customer service

TripAdvisor rating 5.0/5

KayaToasted Solo travel - TripAdvisor review

Having spent a lot of time around the Westlake area on a previous trip, decided to stay in a different area on this trip and chose the Mercure Qianjiang. The hotel’s about 7 mins walk from the Civic Center Metro (Exit E). The lobby is modern and funky. I noted at booking that there are rooms with no windows so I made sure to book one with windows. The room (a King room) is very clean, newish and modern. Most amenities were provided (kettle, slippers, bottled water etc). The hotel has a self-serve laundry though I did not check it out. Lovely customer service too. I left a shopping bag behind when I checked out and they held it for me with my left baggage. Had a very pleasant walk to the Raffles City and MixC Malls. There’s a branch of Grandma’s at the latter.

Great view

TripAdvisor rating 4.0/5

Emily W Solo travel - TripAdvisor review

The hotel is on the 52nd -54th floor of a commercial building which makes the views from the hotel room superb. The hotel staff were very courteous, helpful and knowledgeable about traveling and places in Hangzhou. There is a restaurant at the reception level that serves superb food and a great breakfast. The room facilities are all great and clean. I enjoyed my stay. There is nothing to complain about except maybe the windows are dirty and not good for photography. Please clean glass from outside regularly.

值班经理Eric，我为你点赞！

TripAdvisor rating 5.0/5

A Tripadvisor China Member Families - TripAdvisor review

国庆期间去了某旅游城市美居，遇到了很大很多的问题，一度都对美居这个品牌失望了，但是10月中旬的这个预定不能退改取消，于是就硬着头皮来了，因为10月12日这个周末和国庆调休，所以自己上班没法第一时间到，所以我的妈妈和婆婆她们两人先来了杭州美居，来之前因为有之前美居的阴影，我还跟她们打预防针说：不要报很大的希望，这只是一个美居而已，睡一觉而已。 但是先行部队妈妈团们给我的反馈却是完全不一样的，她们刚到酒店，妈妈就发微信了，这个酒店的工作人员好热情，陪我们上55楼，还给我介绍房间设施，介绍窗外设施，还介绍我们去看灯光秀，这个人的名字我拍下来了，我一看照片——Eric。 然后的大半天时间里就不停的eric怎样eric，感觉Eric就是她俩的贴身管家一样了，感觉把两位老人照顾的很好，他们满意的不得了，她们开心我就开心。 退房后又接到酒店的电话，说我们房间遗落了一部手机，然后又是这位eric，叫了当天到的快递，给我送到了我第二天的住处，非常的有责任感和有职业素养，还让我们收到了告诉一声，这样他就放心了。 后来特地打电话到酒店找到eric表示感谢，而Eric很谦虚还说这是应该做的，他的一句话让我印象非常深刻，他说：虽然我不能代表所有酒店人，但是我可以很保证的说，杭州新城美居酒店，会给您带来不一样的体验，安心，舒心，值得托付。 真的，因为eric的服务太好了，以至于后来到了某五星级酒店我妈妈都感觉有落差了，还在说还不如在钱江美居多住一晚.....本来我已经决定不再住国内的美居了，但是真的靠eric，为美居这个品牌挽回了一个雅高会员的心了。 值班经理Eric，我为你点赞！我们还会回来钱江新城美居！

STAY AT MERCURE HANGZHOU

TripAdvisor rating 4.0/5

Vacation54780651614 Families - TripAdvisor review

Nice hotel perfectly located easy to access. The hotel being quite new is very good. and and clean. Unfortunatelly no staff speak English in this hotel which is a bit surprising for an international brand and 4 stars.

business traveller

TripAdvisor rating 3.0/5

evilone5 Business - TripAdvisor review

long wait at reception at check in at about 9.30 pm only one member of staff on coping with about 5 guests at the same time. The Bar was shut although it was advertised as still being open. I was served but it was really expensive - the most expensive bar in a hotel I have ever stayed in & I've stayed in luxury 6 star hotels who charge a lot less.No mini bar in bedroom, no room service although I'd paid extra for a room with a mini bar knowing I would be late in.

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Other web-users rate our hotel

  • 1,560 reviews 9.7/10 Location
  • 3,298 reviews 8.7/10 Room
  • 2,985 reviews 9.4/10 Service
  • 7 reviews 9.3/10 WiFi
  • 1,296 reviews 9.5/10 Vibe
  • 890 reviews 8.8/10 Cleanliness
  • 758 reviews 8.6/10 Amenities
  • 598 reviews 6.2/10 Comfort

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