Mercure Hotel Bielefeld Johannisberg 4 stars

Customer review rating (ALL Rating) 4.4/5 420 reviews

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Mercure Hotel Bielefeld Johannisberg - Image 1
Mercure Hotel Bielefeld Johannisberg - Image 2
Mercure Hotel Bielefeld Johannisberg - Image 3
Mercure Hotel Bielefeld Johannisberg - Image 4
Am Johannisberg 5, 33615 BIELEFELD, Germany

Description

Hotel extras

  • In a quiet, central location in a park

  • PRIME Restaurant & Bar

  • Large car park at the hotel

  • Terrace with a view

  • 9 air-conditioned meeting rooms

Our accommodation(s)

Hotel location

Mercure Hotel Bielefeld Johannisberg

Am Johannisberg 5
33615 BIELEFELD
Germany

GPS:52.019163, 8.518584

Telephone
Fax +49 521 9238250

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

PRIME RESTAURANT

Our PRIME restaurant and terrace with a view over the city of Bielefeld and the Sparrenburg. Regional and international dishes, breakfast, lunch, dinner, à la carte, menus and buffets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  420 reviews

TripAdvisor Rating  3.6/5  383 reviews

Quiet Retreat

Customer review rating 4.0/5

Mr N. D. B. Families - Confirmed reviews ALL

The Hotel is quite old, but has been refurbished fairly recently. It is in a quiet area of Bielefeld, with nice views and relaxing atmosphere

Dear N., We are grateful for your feedback. It is pleasing to hear that many parts of your stay were satisfactory, including the helpfulness of our team and the welcoming atmosphere provided by the peaceful surroundings and beautiful views near the hotel. We also appreciate your positive remarks about the booking process and the overall tidiness of the accommodation. However, we regret the inconvenience caused by the unavailability of a family room upon your arrival. Situations like this are uncommon and our staff strive to manage room allocations efficiently to prevent such occurrences. Furthermore, the perception of value is important to us, and we recognize your feedback about this aspect. Finally, it is encouraging to learn you found the location tranquil and the setting relaxing, qualities we are proud of as they reflect the unique charm of our hilltop park surroundings. We hope the scenic views from the terrace and close proximity to local attractions added to a pleasant experience despite some challenges. We look forward to welcoming you back again for an improved experience. With kindest regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

looks good on pictures, In real life it a different story.

Customer review rating 2.0/5

Quinten Couples - Confirmed reviews ALL

Room was barely cleaned, lots of dust and crumbles under the bed. In the bedsheets and the lights clearly had stains. Breakfast was mentioned to be until 11 am, however arriving 10.15 most Breakfast items were already empty and bread was old. For the amount paid not worth the stay. Although the location is nice the inside doesn't make it worth.

Dear Quinten, Thank you for taking the time to share your feedback with us. We are delighted that you appreciated the location of our hotel, set on the idyllic Johannisberg hilltop park, offering a tranquil atmosphere and lovely views of Bielefeld. We are sorry that your stay did not fully meet your expectations. It is concerning to hear that the room cleanliness was not up to our usual standards. We pride ourselves on maintaining the highest levels of cleanliness and comfort, and it seems we fell short in this instance. Regarding the breakfast service, our aim is to provide a plentiful and fresh breakfast until the stated time, and we regret that this was not your experience. We understand that the overall value you perceived was not satisfactory, and we take your comments seriously as we strive to offer a service that is worth the cost of stay. Nonetheless, we hope you will allow us the opportunity to welcome you back in future. We look forward to the chance to host you again for a more satisfying experience, Best wishes, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Simply all okay and more

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nice stay, helpful front desk

Dear Wolfgang, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at our hotel was pleasant and lived up to your expectations. We are delighted that you found the booking process straightforward and that our cleanliness standards were up to par. It\'s great to know that our efforts in sustainability were also noticed and appreciated. We\'re pleased that our loyalty programme added value to your experience, and that our front desk team was able to assist you effectively. We look forward to seeing you again soon. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Wonderful stay

Customer review rating 4.5/5

George O. Solo - Confirmed reviews ALL

Brilliant Staff

Dear Mr. O., Thank you for taking the time to share your review. We are truly heartened to hear that your stay at Mercure Hotel Bielefeld Johannisberg was wonderful. We are delighted that you appreciated the dedication and friendliness of our team, which is indeed reflective of our commitment to providing a memorable and personable service to our guests. It is great that you enjoyed the overall experience, and we hope the modern comforts of our rooms and the serene views of Bielefeld Park contributed positively to your visit. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Convenient and Good Quality Hotel in Bielefeld

Customer review rating 3.5/5

David N. Families - Confirmed reviews ALL

We stayed at the Mercure Johannisberg most recently on 30th December 2024. It was clean and comfortable, and the staff very courteous and helpful, as always. The only problem we had was that breakfast was not available in the normal Restaurant Area. A large group had arrived, and the buffet was set up along with with tables in the conference hall for the group. The buffet was spread over various positions in and around the conference hall but was not well organised. The coffee from the machine was also very poor. As a result the breakfast experience was not what we would normally expect at the Mercure Johannisberg, otherwise everything was extremely good.

Dear David, Thank you for taking the time to share your review. We are delighted that you found our accommodations to be clean and comfortable, and our staff courteous and helpful. These elements are fundamental to the experience we strive to provide at Mercure Hotel Bielefeld Johannisberg, where our guests' satisfaction is our top priority. However, we apologize for the inconvenience you faced during breakfast due to the presence of a large tour group. We understand that the breakfast setup and the quality of the coffee did not meet your expectations on this occasion. We take such matters seriously as we aim to deliver a consistent and high-quality dining experience for all our guests. Nonetheless, we are pleased that your overall impression of your stay was extremely good. We take pride in our hotel’s panoramic views, modern amenities, and our commitment to service excellence. We appreciate your understanding and your honest comments which help us to maintain and improve our standards. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

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Other web-users rate our hotel

  • 326 reviews 9.1/10 Location
  • 527 reviews 6.5/10 Room
  • 383 reviews 9/10 Service
  • 17 reviews 4.9/10 WiFi
  • 290 reviews 8.6/10 Breakfast
  • 253 reviews 4.6/10 Cleanliness
  • 164 reviews 5.5/10 Vibe
  • 115 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.