very helpful staff. Website didn't mention that the restaurant wasn't open and that there would be a very alternative breakfast. the staff at the reception did it outmost best to help in the situation. Room fine and clean

A bit difficult to find on a dark rainy night but a lovely welcoming hotel with good food and immaculate comfy room. Hotel staff pleasant and accommodating. So good we returned there on the way back to UK.

We have stayed in this hotel about 10 times in the last 2 years. So we enrolled in their program. They did not recognize that we have been there last time 3 weeks ago or ever before We asked for 2 beds in the room (what they have) - they didn´t give it. No promised welcome drink. The hotel itself, including bar, restaurant and location is great; but front desk can be improved.

It is an excellent hotel in small forest. The location is perfect, near the town and near the zoo. The room is big , cleanand the staff is friendly. Parking is outside the hotel with payment.Highly recommended!

We have stayed at am Johannesburg before, both when it was a Novotel and last summer. The hotel have gotten a very nice redecorating, but the service has deteriorated somewhat since last year. The service in the restaurant was nice but somewhat inexperienced about what was on the menu. As a card-holder i was offered a welcoming drink, but my husband had to pay for his, even if it said on the card, that all the guests in my room should have one too. The breakfast was a bit disappointing for german standards

was just a night stay to break our long journey to the next destination. room is good n work table is big enough plus placed by the window with natural lights. breakfast was ok apart from that the croissants and viennoiseries are a bit too dry :( unlike other hotels that I've been they r kept warm. Coffee has a strange after taste, most probably it's time for the machine to be détartrage ;) Otherwise, we've enjoyed our stay, nice hotel up the hill surrounded by the nature

The food and hotel itself was excellent. The hotel stands high up over the city but a walk of 15/20 minutes places you in the heart of Bielefeld. The hotel is surrounded by parkland and the staff are very welcoming and friendly. There is ample free parking. We stayed for five nights and will be staying there again whenever we visit friends again.

I had pre payed the booking and had a confirmation that it was already payed. The day before our booking I had a call with them and they confirmed that the booking was fine. However when I arrived at the hotel, I was told that the booking was canceled due to some credit card issues. Which was nothing but a fishy excuse. I had a working credit card with me and the hotel was just overbooked due to an event.

The Mercure Bielefeld Johannisberg is located i a very quite park and has very good parking Spaces. A very nice and servicefriendly staff welcomes you and serve you in the bar and restaurant. The bar and the restaurant have very fine choises of drinks and food. A very nice and clean room.

We had stayed at this hotel before, when it was owned by Radisson. The location is very interesting, on the Johannisberg, with views across the city. The walks into the city are very interesting (if you don't mind down and up hill walks). The hotel is very comfortable, and the breakfast is excellent - with a full range of foods. We used the hotel as a base, so did not experience the bar or the restaurant at other times, or any events that were staged. All staff are very polite and, as usual, speak good English. Highly recommended for a visit to Bielefeld, which is a very interesting city!

Great location high above the city centre. Hotel located in woodland setting so good if you have a dog. Staff very friendly and helpful at all times. Executive Rooms have nice comfortable beds with free mini bar, bathrobes, coffee etc. Bathroom a little dated but nice and clean. Great buffet breakfast with a wide choice of hot and cold options including lovely fresh fruit. Super barbecue Thursdays and most Saturdays. Food from main dinner menu was fresh and tasty. If passing through Bielefeld or staying on a short break this hotel is a very good option.

This hotel is beautifully located on the Johannisberg in Bielefeld, giving you a great view of the city. It is also closely located to some local attractions like the Tierpark (an animal park where animals live closely to their natural habitat), the Bauernhausmuseum (farm house museum), a climbing park and many hiking trails. The rooms are spacious enough, comfortable and clean. The front desk staff was extremely friendly and made you feel welcome. I stayed in two other hotels during my travel in Germany, and I noticed that phrases like "welcome to our hotel", "enjoy your stay" or "did you enjoy your stay with us?" when checking out, seem to have become outdated. Not so at the Mercure Bielefeld! A small expression of care and interest in customers goes a long way!