Mercure Hotel Bielefeld Johannisberg 4 stars

Customer review rating (ALL Rating) 4.3/5 309 reviews

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Mercure Hotel Bielefeld Johannisberg - Image 1
Mercure Hotel Bielefeld Johannisberg - Image 2
Mercure Hotel Bielefeld Johannisberg - Image 3
Mercure Hotel Bielefeld Johannisberg - Image 4
Am Johannisberg 5, 33615 BIELEFELD, Germany

Description

Hotel extras

  • In a quiet, central location in a park

  • PRIME Restaurant & Bar

  • Large car park at the hotel

  • Terrace with a view

  • 9 air-conditioned meeting rooms

Our accommodation(s)

Hotel location

Mercure Hotel Bielefeld Johannisberg

Am Johannisberg 5
33615 BIELEFELD
Germany

GPS:52.019163, 8.518584

Telephone
Fax +49 521 9238250

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

PRIME RESTAURANT

Our PRIME Restaurant and terrace with views over Bielefelds skyline and Sparrenburg Castle. Regional and international cuisine, breakfast, lunch, dinner, a la carte, set meals and buffets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  309 reviews

TripAdvisor Rating  3.5/5  383 reviews

Good stay

Customer review rating 5.0/5

Axel S. Business - Confirmed reviews ALL

Friendly welcome, attentive and friendly staff in the restaurant, rooms corresponded to expectations .

Dear Axel, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay with us was enjoyable. We are delighted that you felt warmly welcomed upon arrival and that our staff in the restaurant provided attentive service. It pleases us to know that the accommodations met your expectations and contributed to a pleasant visit. We look forward to seeing you again soon. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Bad !

TripAdvisor rating 2.0/5

lin23 Business - TripAdvisor review

It‘s really bad, in fact I cannot remember when did I stay in a worse place, for private or for business : has the charm of an old Easter European student hostel, it’s dirty (hello dead bugs in the corner…) and my room reeks of cigarette smoke… Truly disgusting.

Dear Lin, Thank you for your feedback, We regret to hear that your stay at Mercure Hotel Bielefeld Johannisberg did not meet your expectations. We understand that the atmosphere of the hotel is an important aspect of the guest experience, and we apologize if it did not resonate positively with you. Cleanliness is a top priority for us and it is disconcerting to learn about the oversight you encountered. We will be looking into this matter to ensure it is an isolated issue. Furthermore, we are concerned about the smoke odor mentioned in your room. Our hotel is committed to offering a comfortable and pleasant environment for all our guests, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us as it helps us to improve our services and ensure that future stays are enjoyable for all our guests. We hope to welcome you again in the future. Best wishes, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Good Stay

Customer review rating 4.0/5

René Business - Confirmed reviews ALL

Nice hotel with nice location, good rooms and good breakfast

Dear René, Thank you for taking the time to share your review. We are delighted that you appreciated the comfort of our rooms and the quality of our breakfast offerings. It is always encouraging for us to learn that our guests have had enjoyable stays, benefiting from the amenities we provide. However, we regret the oversight regarding the naming of guests and the booking responsibility. We understand the importance of getting every detail right and would like to extend our apologies for any inconvenience this may have caused. We value your input as it helps us ensure that such issues are corrected and that we maintain the high standards of service our guests expect. Nonetheless, we are pleased to hear that our hotel's prime location and the selection at our bar met your expectations and contributed to a memorable experience. Our bar offers a variety of choices that cater to different tastes, and we're glad it was to your liking. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Comfortable weekend.

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

Hotel can be awkward to find and my sat-nav sent me places I really didn’t want to drive! However hotel was clean and efficient and I had no complaints during my 3 night stay. Beds were very comfortable and breakfast was good. Rooms were clean and functional. Maybe could do with a little updating and some USB outlets? Overall good value and now I know to ignore sat-nav, I would certainly stay there again.

Dear John, Thank you for taking the time to share your review. We are thrilled that you enjoyed your weekend stay at our hotel, finding our establishment clean, efficient and providing good value. We are delighted that you appreciated the comfort of our beds and the quality of our breakfast offerings, which are indeed designed to cater to a variety of tastes and preferences. It is great to hear that you found the rooms to be clean and functional, providing a practical space for your stay. However, we regret any inconvenience you faced while locating the hotel and appreciate your suggestion regarding the need for USB outlets and room updates. We understand the importance of keeping our accommodations current and convenient for all our guests. Nonetheless, we are pleased that you are considering a return visit to us and that you see the positive aspects of your stay outweighing any minor concerns. Our team takes pride in offering a restful environment and being situated in the idyllic hilltop park of Johannisberg, providing breathtaking views and a tranquil setting just minutes away from the city's attractions. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Pleasant overnight

Customer review rating 4.5/5

Alex Couples - Confirmed reviews ALL

Wonderfully located hotel with great facilities. Comfortable room with super aircon.

Dear Alex, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us met your expectations and left you feeling satisfied. We are delighted that you enjoyed the comfortable atmosphere of our rooms, complete with effective air conditioning, along with our hotel's comprehensive facilities. It is wonderful to know that you could take in the stunning views of Bielefeld from our vantage point on Johannisberg hilltop park. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

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Other web-users rate our hotel

  • 304 reviews 9/10 Location
  • 491 reviews 6.1/10 Room
  • 341 reviews 8.6/10 Service
  • 24 reviews 5.8/10 WiFi
  • 264 reviews 3.9/10 Cleanliness
  • 246 reviews 8.7/10 Breakfast
  • 161 reviews 5.3/10 Vibe
  • 112 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.