Mercure Hotel Bielefeld Johannisberg 4 stars

Customer review rating (ALL Rating) 4.1/5 165 reviews

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Description

Hotel extras

  • In a quiet, central location in a park

  • PRIME Restaurant & Bar

  • Large car park at the hotel

  • Terrace with a view

  • 9 air-conditioned meeting rooms

Our accommodation(s)

Hotel location

Mercure Hotel Bielefeld Johannisberg

Am Johannisberg 5
33615 BIELEFELD
Germany

GPS:52.019163, 8.518584

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

Restaurant and terrace with views over Bielefelds skyline and Sparrenburg Castle. Regional and international cuisine, breakfast, lunch, dinner, a la carte, set meals and buffets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  165 reviews

TripAdvisor Rating  3.5/5  378 reviews

Well located, good deal

Customer review rating 4.5/5

Amir &. J. Couples - Confirmed reviews ALL

Good location if you like walking or cycling in a natural environment. Nice panoramic view over Bielefeld from the hotel (literally overlooking the city). Friendly people everywhere. Bed was very good, breakfast was very good, price was nice. Get a free lazy sunday late check out 15:00h

Dear Amir, Thank you for taking the time to review your stay. It's delightful to know that our prime location, nestled within the natural surroundings and offering a stunning panoramic view of Bielefeld, contributed significantly to the enjoyment of your stay. We take pride in our hotel’s position, which allows our guests to immerse themselves in the tranquility of the area while being a stone's throw away from vibrant city life. Your kind words about the friendliness of our team are heartwarming, and we're pleased that they could contribute to the positive atmosphere during your visit. Providing a comfortable and welcoming environment is a top priority for us here at Mercure Hotel Bielefeld Johannisberg. We're also glad that you found the bed comfortable and the breakfast to your liking, as we strive to offer a restful night's sleep and a delectable start to the day. It's gratifying to hear that our pricing met your expectations, offering value for the services provided. Furthermore, the complimentary late check-out is one of the many ways we aim to accommodate our guests' needs for a relaxed departure. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Great location. Fine breakfast. Needs a renovation.

Customer review rating 2.5/5

Robert Business - Confirmed reviews ALL

I stay here most of the time when I visit Bielefeld, and enjoy taking a run in the hills in the morning. But the rooms and corridors could use a renovation. I hope they do it soon.

Dear Robert, Thank you for taking the time to review your stay. It is heartening to hear that our location served as a prime spot for your morning runs and that you enjoyed the breakfast offerings. We take pride in our hotel's picturesque position and the quality of our culinary services. However, we regret to hear that the condition of the rooms and corridors has not met your anticipations. Rest assured, maintaining a fresh and contemporary environment for our guests is a priority, and feedback such as yours is instrumental in our ongoing efforts to enhance our guest experience. Regarding the processing time, we strive to provide swift and efficient service, and it is with regret we note your experience did not reflect this. We are continuously working on improving our services to ensure that our guests' time is valued. We are also encouraged by your appreciation of our sustainability initiatives. Our commitment to sustainable practices is something we are very proud of, and we're glad that it resonated with you. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Nice location and great comforting stay

Customer review rating 5.0/5

Mark J. Business - Confirmed reviews ALL

Great room, beds, comfort...Enjoyed the location, overlook of the town, walking trail/park...Nice bar/lounge and breakfast area...Great breakfast selections...Wonderful Staff.

Dear Mark, Thank you for such a great review. It warms our hearts to learn that our location atop the Johannisberg provided you with such a memorable backdrop for your stay. The comfort of our guests is paramount, and we're thrilled that our rooms met your expectations for a restful visit. Our PRIME Restaurant takes great pride in offering a variety of breakfast selections, and it's gratifying to know that you started your day on a high note with us. We are also pleased that our commitment to cleanliness contributed to a pleasant atmosphere during your stay. Sustainability is a core value for us, and we're honored that our efforts resonated with you, particularly the patio renovation, which we hope you'll have the chance to enjoy more leisurely in the future. Our staff, from the receptionist who adeptly managed your reservation changes to the bartender's skillful preparation of your Whiskey sour, are dedicated to providing exceptional service, and your acknowledgment is greatly appreciated. Thank you once again for choosing Mercure Hotel Bielefeld Johannisberg, and for your kind words about our team and facilities. We look forward to a return visit from you in the future. Best wishes, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Never again

Customer review rating 1.0/5

Not R. F. Y. Business - Confirmed reviews ALL

Room was terribly smelling (cigarette smoke). Wi-Fi was very poor, Taxis were not available. Room was missing multiple things and was in general low quality for the price paid. Apart from that I had to change the entry card multiple times a day which is VERY annoying.

Dear Sir/Madam , Thank Y. for taking the time to share your review. We are truly sorry to hear about the discomfort caused by the odor in your room. Our rooms are designated non-smoking, and we strive to ensure that all guests adhere to this policy for everyone's comfort. We regret to learn that the Wi-Fi service did not meet your expectations. We aim to provide reliable internet access and will look into this matter. Concerning transportation, while we do not have a dedicated taxi service, our team is usually able to assist in arranging transportation as needed. We apologize for any inconvenience this may have caused. We are disheartened to hear that the room did not reflect the high standard we endeavor to uphold. Our goal is to offer accommodations that combine comfort and functionality and we regret that we fell short in this instance. Additionally, we understand the frustration that can arise from key card issues and we will review our system to prevent such occurrences in the future. Please rest assured that we value your feedback as it is integral to our ongoing efforts to provide our guests with a pleasant experience. Your comments have been shared with our team for internal review. We hope Y. will consider staying with us again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Good stay in quietly located area

Customer review rating 4.0/5

Roserio Business - Confirmed reviews ALL

I spend one night at Mercure hotel during a business trip. The hotel is located is a quiet area and with a good view. Breakfast was great and just what we needed to start the day. I recommend it! Roserio V.

Dear Roserio, Thank you for this kind feedback concerning your visit. We're delighted to hear that the tranquility and views from our hotel added to the enjoyment of your visit. It is a pleasure to know that our breakfast offerings provided you with a great start to your day. Please be assured that our team at Mercure Hotel Bielefeld Johannisberg is committed to maintaining the high standards of service and hospitality that you experienced. Your recommendation is greatly appreciated and it serves as a wonderful endorsement for future guests. We look forward to welcoming you back. Best wishes, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

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Other web-users rate our hotel

  • 277 reviews 9.3/10 Location
  • 477 reviews 5.5/10 Room
  • 310 reviews 8.2/10 Service
  • 26 reviews 4.8/10 WiFi
  • 281 reviews 3/10 Cleanliness
  • 218 reviews 8.7/10 Breakfast
  • 160 reviews 5.3/10 Vibe
  • 110 reviews 4.4/10 Amenities

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