Sofitel Baru Calablanca

Customer review rating (ALL Rating) 4.7/5 2,097 reviews

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Description

Hotel extras

  • Resort featuring rooms with seaside view and outdoor jacuzzi.

  • In Barú, a 5-minute boat ride to Islas del Rosario.

  • In Playa Calablanca, a 25-minute boat ride to the port.

  • Children and pets are welcome.

  • Enjoy the restaurants at Calablanca Beach Resort.

Our accommodation(s)

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Hotel location

Sofitel Baru Calablanca

KM 7 Sector Cartagena, Departamento Bolivar, Baru
130017 CARTAGENA
Colombia

GPS:10.2557017948, -75.6072289609

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,097 reviews

TripAdvisor Rating  5.0/5  1,045 reviews

Certificate of excellence 2024

Great Vacation, recommend!

TripAdvisor rating 5.0/5

nikkib0425 TripAdvisor review

Beautiful resort, loved my room- spacious, great shower, modern. Breakfast buffet was excellent. The wait staff, concierge and receptionists are all very warm and welcoming. All great attitudes. Mario at the quiet pool was awesome! At Baihia restaurant, Juilette, Jainer and Deyanira helped make my mom's 65th birthday dinner memorable. Thank you for a wonderful stay!

Bonjour Dear Nikki, Greetings from the Sofitel Barú Calablanca team. Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our beautiful resort, your spacious and modern room, and our excellent breakfast buffet. We are especially pleased to know that our wait staff, concierge, and receptionists provided you with a warm and welcoming experience. Your kind words about Mario at the quiet pool, as well as Juliette, Jainer, and Deyanira at the Baihia restaurant, have been shared with them and are greatly appreciated. We are thrilled to have been a part of your mother's 65th birthday celebration and to have made it a memorable occasion. Thank you once again for your positive feedback. We look forward to welcoming you back for another wonderful stay in the near future. Sincerely, María Alcalá, Quality Assistant.

Great location and stay

Customer review rating 5.0/5

Carlo B. Couples - Confirmed reviews ALL

We found the staff of the Sofitel Baru to be extremely courteous and helpful. The structure is amazing with several swimming pools located in different parts of the property. The beach is also breathtaking. The restaurant was excellent. Overall a must see if you are in the area.

Amazing Experience at Sofitel Cartagena My stay at Sofitel Cartagena was nothing short of amazing. From the moment I a

TripAdvisor rating 5.0/5

Viviana P TripAdvisor review

I want to add a few opinions to enhance this experience. All-Inclusive Option: Consider offering an all-inclusive package that covers meals, drinks, and some activities. This could provide guests with a seamless and worry-free experience, allowing them to fully indulge in the luxurious amenities and services. 2. Local Experience Packages: Create packages that include guided tours of Cartagena’s historic sites, cultural experiences, and local dining adventures. This could help guests make the most of their visit and immerse themselves in the area's rich culture. 3. Spa and Wellness Packages: Offer special packages with accommodations, spa treatments, and wellness activities. Focusing on relaxation and rejuvenation can enhance the overall stay for guests seeking a tranquil escape.

Bonjour Dear Viviana, Receive a warm greeting from the Sofitel Baru Calablanca team. We would like to sincerely thank you for taking the time to share your valuable suggestions for improving certain aspects of our hotel. Your feedback is extremely important to us, as it helps us identify areas for enhancement and continue elevating the quality of our services. Thank you once again for your contribution. We look forward to welcoming you on your next visit, where we will do our utmost to provide you with an even more satisfying experience. Cordially, María Alcalá, Quality Assistant.

Well worth the visit from Cartagena

TripAdvisor rating 4.0/5

Eddiebrick TripAdvisor review

Overall an excellent and relaxing vacation. We spent four nights here after attending a friend's wedding in the old city in Cartagena. The trip out was by the speedboat which got very rough at times, but we can't fault the captain. Sit near the front if you don't want to get wet in choppy waters. There wasn't any signage at the marina, and we only knew what boat to get on when the captain approached us around five minutes before we were scheduled to leave. Could've been smoother, but nothing vacation-ruining. Once you're at the dock the experience is very seamless from arrival to entering your room - check in was a breeze and the staff were all very helpful and communicative. We did have an issue with the water temperature in our shower, which was lukewarm at best the first night. We called and asked that it be raised, which mildly improved it, but were never able to get a truly *hot* shower in. The beach experience was excellent, with staff available almost constantly to put an order in with. The beachfront grill and the food truck punch way above their expected level, and were some of our favorite meals the whole trip - not to say that the restaurants weren't fantastic. We had the chance to try all three and found Humo to be the best, unsurprisingly, though the meals weren't disappointing anywhere we went including the breakfast setup at Calablanca. As others have said, there isn't much in the way of nightlife on the resort, and this may partially be due to the fact that many many families head to this resort. It isn't a problem per se, but we did have some difficulty getting time at the pools without a gaggle of kids running around. I would suggest trying to get your poolside time in either earlier in the morning, or later in the evening (though the pools close at 7). The upper pool (Lilot) which is a bit removed from most of the rest of the resort tended to be the quietest and afford the most mature experience. We did notice that the staff was a little uncoordinated at times, e.g. the pool staff at Lilot claiming that all the pools were closed due to weather at times when all of the rest of the pools were open and serving. A bit confusing but nothing that couldn't be circumvented. Definitely try and book some of the activities if you're looking to socialize with other folks at the resort - we booked the coffee tasting with Jesi (who gave us a phenomenal experience, in addition to being the bartender at Calablanca, where he made excellent drinks). We wish we had booked more, but sort of let time drift by without noticing. Leaving was very much a breeze, although we were disappointed to do so. We scheduled some help with our bags the night before, had a quick and smooth checkout experience, and the catamaran back was very pleasant. A few last notes - the property is very well maintained and manicured. We barely noticed a grain of sand out of place anywhere we went. All of the smaller bars and each of the pools have a unique set of specialty cocktails, so if you don't like the selection at one place, just mozy around until you find something that matches what you're feeling. Oh! And we did have a chance to use the spa the day after we arrived. Everything was excellent - the facilities, the masseuses, and the overall feel all exceeded expectations. Certainly worth spending a few nights if you're in the region, we don't regret it a bit.

Beautiful Hotel - Excellent Staff

Customer review rating 4.5/5

Megan Solo - Confirmed reviews ALL

I enjoyed my stay, the hotel was beautiful and the staff were very kind and helpful. The hotel has a nice beach and I enjoyed all the pools. The staff were extremely kind and really enjoyed the restaurants and bars.

Bonjour Madame Megan Allison H., Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Sofitel Baru Calablanca. It's great to know that you found our hotel beautiful and our staff kind and helpful. We're thrilled that you had a chance to experience our lovely beach and enjoyed our pools, as well as the dining options at our restaurants and bars. We look forward to welcoming you back for another enjoyable stay soon! Cordially, Criseyra Long Guest Experience Attendance

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