Sofitel Barú Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 2,888 reviews

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Description

Hotel extras

  • Sea-view rooms with outdoor jacuzzi for an ultimate luxury experience.

  • Prime location in Barú, just minutes from Cartagena.

  • Ideal for couples and families, offering experiences for everyone.

  • Crystal clear water beach, and wellness experiences, perfect for relaxing.

  • Pet friendly hotel where pets are also welcome.

Our accommodation(s)

Book this hotel
Room 1

40 m² (430 sq ft) of elegance with two 120 x 200 cm Sofitel MyBed single beds, a private balcony and L’Occitane bathroom amenities. Coffee and tea, minibar, Bluetooth speaker and flat-screen TV complete a stay in absolute comfort.

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 2 x Single bed(s)
  • Most of the accommodation: Balcony or Terrace

Designed for wellbeing, this 40 m² (430 sq ft) room features a king-size Sofitel MyBed, private balcony, L'Occitane & spa amenities, bathtub, coffee & tea, mini-bar, Bluetooth speaker and spa privileges.

  • Views:

    Garden View

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Designed for wellbeing, this 40 m² (430 sq ft) room features 2 Sofitel MyBed twin beds, private balcony, L'Occitane & spa amenities, bathtub, coffee & tea, mini-bar, Bluetooth speaker and spa privileges.

  • Views:

    Garden View

  • Most of the accommodation:

    Corner Room or Terrace

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

This 40 m² (430 sq ft) room with ocean views features a king-size Sofitel MyBed, private balcony, L'Occitane bath amenities, coffee & tea, mini-bar, Bluetooth speaker and flat-screen TV.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Suite

Junior suite 2 Twin Beds, Beach Front

60 m² junior suite with views of the Caribbean, two Sofitel MyBed twin beds, private balcony, bathtub & shower, L'Occitane bath amenities, coffee & tea, mini-bar, Bluetooth speaker and flat-screen TV.

  • Views:

    Ocean/Sea view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Suite

Prestige Coral suite, 1 King Bed

78 m² (840 sq ft) suite with separate living & sleeping areas, king-size Sofitel MyBed, ocean view balcony, luxury bathroom with bathtub & shower, dressing room, L'Occitane amenities and coffee & tea.

  • Views:

    Ocean/Sea view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Suite

Baru Serenity Ocean suite, 1 King Bed, Hot-tub

Luxurious 68 m² top-floor suite with separate living room & bedroom, king-size Sofitel MyBed, private terrace with ocean view, jacuzzi, bathtub & shower, L'Occitane amenities and coffee & tea.

  • Views:

    Ocean/Sea view or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Suite

Baru Serenity Ocean suite, 2 Twin beds, Hot tub

Luxurious 68 m² top-floor suite with separate living room & bedroom, two Sofitel MyBed twin beds, private terrace with ocean view, jacuzzi, bathtub & shower, L'Occitane amenities and coffee & tea.

  • Views:

    Ocean/Sea view or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Suite

Emerald Ocean suite, 1 King Bed, Hot tub

Elegant 84 m² top-floor suite with king-size Sofitel MyBed, private terrace with panoramic ocean views, jacuzzi, bathtub & shower, L'Occitane amenities, coffee & tea and return transfers (T&Cs apply).

  • Views:

    Ocean/Sea view or Panorama view or Pool side

Max. number of persons
3
Area
From 84 m² / 904 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Penthouse

Caribbean Family Penthouse, Ocean View, 2 Bedrooms, 1 King 2 Twin Beds

Top-floor 183 m² family suite featuring 1 king-size and two twin Sofitel MyBed beds, living room, private terrace, jacuzzi, bathtub&shower, L'Occitane amenities, coffee/tea & complimentary cooking class.

  • Views:

    Ocean/Sea view or Panorama view or Pool side

  • Most of the accommodation:

    Corner Room or Terrace

Max. number of persons
6
Area
From 183 m² / 1969 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning

Penthouse

Presidential, Ocean View Penthouse, Hot tub, 1 King Bed

Presidential suite (161 m²) with separate living/sleeping areas, king-size Sofitel MyBed, private terrace, jacuzzi, kitchenette, dressing room, L'Occitane amenities, coffee/tea & transfers (T&Cs apply).

  • Views:

    Ocean/Sea view or Panorama view or Pool side

Max. number of persons
3
Area
From 161 m² / 1732 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Hotel location

Sofitel Barú Cartagena

KM 7 Sector Cartagena, Departamento Bolivar, Baru
130017 CARTAGENA
Colombia

GPS:10.2557017948, -75.6072289609

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • CTG Additional charge
  • RAFAEL NUNES INT''L AIRP. Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 187 rooms
  • 4 rooms for people with reduced mobility
  • 6 family rooms
  • 50 connecting rooms
  • 187 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

3 Restaurants

5 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s Club for over 12

Well-being

Beach Pool

  • Outside
  • On site

Relaxation Pool

  • Outside
  • On site

Infinity Pool

  • Outside
  • On site

Adult Pool

  • Outside
  • On site

Kid´s Pool

  • Outside
  • On site

Hotel Fitness Area

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Solarium / UV
  • Turkish Steambath

Sports and leisure

Gym

  • On site

Golf Additional charge

  • Nearby

Boat excursions Additional charge

  • On site

Kayaking Additional charge

  • On site

Snorkelling/Scuba diving center Additional charge

  • On site

Sailing Additional charge

  • On site

Private beach

  • On site

Tennis

  • On site

Basketball court

  • On site
  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces
  • Parking for a week

All day dining Traditional Colombian & Mediterranean cuisine and select international market fare will be served at our buffet or à la carte. A special focus will be placed on ancestral cooking techniques and farm to table ingredients.

Our slow-cooking grill makes savory dishes, coupled with Caribbean cocktails. Refined yet unpretentious dishes with South American influences, changing to a new, fresh surf & turf concept for evenings in

LOUNGE BAR

The perfect gathering point of contact for all guests from their first step into the property until their last. Our extensive spirits list will offer classic and quirky cocktails as well as curated wines in the lobby,

Bar Type
LOBBY BAR
Capacity
101
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks

The perfect gathering point of contact for all guests from their first step into the property until their last. Our extensive spirits list will offer classic and quirky cocktails as well as curated wines in the lobby,

La Pérgola Roof Top Bar

Rooftop Bar This exceptional outdoor venue is the perfect evening venue to socialize or to unwind with your better half. Featuring live music daily, small bites and handcrafted cocktails.

Bar Type
BAR
Capacity
72
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Rooftop Bar This exceptional outdoor venue is the perfect evening venue to socialize or to unwind with your better half. Featuring live music daily, small bites and handcrafted cocktails.

LA PLAGE

This bar faces the ocean and the three lower level pool areas of the resort. Service is offered to guests who would rather enjoy the beach, be close to the children's pool, the family pool or the water relaxation area.

Bar Type
POOL BAR
Capacity
20
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Bar for hotel customers only
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

This bar faces the ocean and the three lower level pool areas of the resort. Service is offered to guests who would rather enjoy the beach, be close to the children's pool, the family pool or the water relaxation area.

LïLOT - Adult Pool Bar

The adult pool bar, located next to the 10th block, caters exclusively to adults. It offers a cold menu only with dishes such as sushi, sashimi, oysters and a variety of ceviche.

Bar Type
POOL BAR
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

The adult pool bar, located next to the 10th block, caters exclusively to adults. It offers a cold menu only with dishes such as sushi, sashimi, oysters and a variety of ceviche.

Celebrate the wedding of your dreams at Sofitel, where we design your special day to be a masterpiece. Our dedication to creating heartfelt encounters ensures that your special day is an exquisite tapestry of cherished memories.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,888 reviews

Customer review rating 5.0/5

Tyler A. P. Couples - Confirmed reviews ALL

Dear Tyler A. P., Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed our grounds, staff, and food during your visit. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Equipo de Calidad

Customer review rating 3.0/5

Mario K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Maria C. M. H. Business - Confirmed reviews ALL

Estimada Sra. M. Agradecemos que haya compartido su experiencia. Nos complace saber que disfrutó de una estancia cómoda y que la atención de nuestro equipo contribuyó a hacer de su visita una experiencia satisfactoria. Sus amables palabras nos motivan a continuar trabajando con dedicación para ofrecer un servicio excepcional. Esperamos tener el placer de recibirla nuevamente en Sofitel Barú Cartagena Beach Resort. Cordialmente, Equipo de Calidad

Customer review rating 5.0/5

Michelle G. Business - Confirmed reviews ALL

Dear Ms. G., Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our facilities, spa, pools, beach, and gastronomic offerings. It is especially rewarding to know that our team's service contributed to making your stay memorable. We truly appreciate your kind words and look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Kind regards, Quality Team

Customer review rating 4.5/5

Mylo J. Families - Confirmed reviews ALL

Dear Mr. J., Thank you very much for sharing your experience and for choosing Sofitel Barú Cartagena Beach Resort as the final destination of your trip to Colombia. We are delighted to know that we exceeded your expectations and that you enjoyed our facilities, beach, pools, and the attentiveness of our team. We also appreciate your feedback regarding the dinner menus. Your comments are valuable and will be shared with our team as we continue working to improve our gastronomic offerings. We hope to have the pleasure of welcoming you and your family back for another memorable stay. Kind regards, Quality Team

Dear Tyler A. P., Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed our grounds, staff, and food during your visit. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Equipo de Calidad

Customer review rating 3.0/5

Mario K. Business - Confirmed reviews ALL

Great location; great people; amazing private beach (even with some trash that should not be acceptable given the standing); the food was very bad and did not satisfy at all the experience.

Customer review rating 5.0/5

Maria C. M. H. Business - Confirmed reviews ALL

Excellent service and very comfortable stay

Estimada Sra. M. Agradecemos que haya compartido su experiencia. Nos complace saber que disfrutó de una estancia cómoda y que la atención de nuestro equipo contribuyó a hacer de su visita una experiencia satisfactoria. Sus amables palabras nos motivan a continuar trabajando con dedicación para ofrecer un servicio excepcional. Esperamos tener el placer de recibirla nuevamente en Sofitel Barú Cartagena Beach Resort. Cordialmente, Equipo de Calidad

Customer review rating 5.0/5

Michelle G. Business - Confirmed reviews ALL

I thought the resort was beautiful, clean, offered excellent service and amazing food!!I Wonderful spa and outdoor spaces.

Dear Ms. G., Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our facilities, spa, pools, beach, and gastronomic offerings. It is especially rewarding to know that our team's service contributed to making your stay memorable. We truly appreciate your kind words and look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Kind regards, Quality Team

Customer review rating 4.5/5

Mylo J. Families - Confirmed reviews ALL

This was our last stay of a 2-week holiday in Colombia and we certainly saved the best to last. Attentive staff and beautifully kept grounds / facilities. Beautiful beach and pools. Only slight criticism is that the restaurant menus for dinner was limited and if we had stayed for more than a few nights would have struggled to find something that we wanted.

Dear Mr. J., Thank you very much for sharing your experience and for choosing Sofitel Barú Cartagena Beach Resort as the final destination of your trip to Colombia. We are delighted to know that we exceeded your expectations and that you enjoyed our facilities, beach, pools, and the attentiveness of our team. We also appreciate your feedback regarding the dinner menus. Your comments are valuable and will be shared with our team as we continue working to improve our gastronomic offerings. We hope to have the pleasure of welcoming you and your family back for another memorable stay. Kind regards, Quality Team

Customer review rating 4.0/5

Erika R. Business - Confirmed reviews ALL

The attentiveness and warmth of the local team takes the experience to another level .

Dear Ms. R., Thank you very much for sharing your feedback. We are delighted to know that the warmth and attentiveness of our local team made such a positive difference during your stay. Your kind words are truly appreciated and encourage us to continue providing heartfelt and personalized service. We look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Kind regards, Quality Team

Customer review rating 5.0/5

Danyelle H. Business - Confirmed reviews ALL

Here for business but the balance was ideal. The grounds are amazing but the staff made it better! very attentive and welcoming!

Dear mrs. H., Thank you for sharing your experience and awarding us the highest rating. We are delighted to know that you enjoyed the beauty of our surroundings and found the perfect balance between your business commitments and moments of relaxation. Your kind recognition of our team's attentiveness and warm hospitality is especially appreciated and motivates us to continue delivering exceptional service. We look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Cordially, Quality Team

Customer review rating 5.0/5

Giovanna F. Friends - Confirmed reviews ALL

My stay was amazing! From the beautiful design of the building and the room to the care of the staff everything was perfect. Turn down service was so nice and I love that they give you eye masks given the blackouts still let a little bit of light in on the corners. Food was great and well priced for the size of the portions, drinks also super yummy. Hope to be back!

Dear Ms. F., Thank you very much for sharing your wonderful experience and awarding us the highest rating. We are delighted to know that you enjoyed our facilities, thoughtful details, culinary offerings, and the attentive service of our team. It is especially rewarding to hear that the little touches throughout your stay made your experience even more enjoyable. Your kind words inspire us to continue creating memorable moments for our guests. We sincerely look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Cordially, Quality Team

Customer review rating 5.0/5

Linda M. Business - Confirmed reviews ALL

I was a part of the First in Service Summit and it was a repeat visit for me. My first visit was Dec 2021 just after the resort first opened. The service, beautiful vegetation and gorgeous hotel are stand out features. The food & beverage is also incredible.

Dear M., Thank you very much for sharing your experience and for choosing to stay with us once again. We are delighted to know that you enjoyed your stay and that our team helped make it special. We especially appreciate your kind words about our golf cart drivers. We will be happy to share your recognition with them, as it will certainly be a great source of motivation. We look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Kind regards, Quality Team

Customer review rating 5.0/5

Donatella M. A. B. Business - Confirmed reviews ALL

The property is beautiful and well organized. The staff was wonderful and exremely helpful.

Dear Ms. B., Thank you very much for sharing your experience and awarding us the highest rating. We are delighted to know that you enjoyed our facilities and the warmth and dedication of our team. We also sincerely appreciate your constructive suggestion regarding the gym equipment. Your feedback is valuable and will be shared with the relevant team for consideration as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Cordially, Quality Team

Customer review rating 4.0/5

Karime B. Business - Confirmed reviews ALL

The property team at all divisions was very accommodating and respectful. for the room amenity the Madeline is great but you can incorporate a Colombian sweet as well to represent the destination not only Accor French style

Dear Ms. B., Thank you for sharing your experience and for recognizing the dedication and professionalism of our team. We are pleased to know that you enjoyed a comfortable stay and felt well cared for throughout your visit. We also sincerely appreciate your suggestion regarding the room amenities. We value your perspective on incorporating local Colombian treats, as reflecting our destination's identity while preserving Sofitel's distinctive French elegance is an important part of creating meaningful guest experiences. We look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort. Cordially, Quality Team

Customer review rating 5.0/5

Mariela C. Business - Confirmed reviews ALL

A beautiful location where everything flows. A dedicated and caring team who truly are the stars of the property. I cannot wait to return.

Dear Ms. C., Thank you very much for sharing such wonderful comments and for awarding us the highest rating. We are delighted to know that your stay was such a memorable and rejuvenating experience. It is especially rewarding to hear your recognition of Rosa, Yamilth, and Kamilo. We will gladly share your kind words with them as a special acknowledgment of their dedication and commitment to exceptional service. We also appreciate your valuable feedback regarding our culinary offerings, as it encourages us to continue enriching our guests' experiences. We look forward to welcoming you back to Sofitel Barú Cartagena Beach Resort for many more unforgettable moments. Cordially, Quality Team

Customer review rating 5.0/5

Michael R. Couples - Confirmed reviews ALL

Great property Nice and curdious staff.

Dear Michael R., Thank you for your kind words regarding your experience at Sofitel Barú Cartagena. We are delighted to hear that you enjoyed our property and found our staff to be courteous. Your feedback is greatly appreciated. Quality Team

Customer review rating 5.0/5

Maria F. M. A. Friends - Confirmed reviews ALL

Sofitel goes Beyond in costumer service , we had an Issue with one of the rooms and Sara from guest services went beyond to make it better. The staff is really nice and the property is Amazing.

Dear Maria F. M. A., Thank you for your kind words regarding our team, especially Sara from guest services. We are delighted to hear that you had a positive experience and appreciated our commitment to exceptional customer service. We look forward to welcoming you back to our beautiful property. Quality Team

Customer review rating 5.0/5

Ivan D. S. M. Couples - Confirmed reviews ALL

Can’t complain about anything, just a great experience

Dear Ivan D. S. M., Thank you for your kind words regarding your recent stay at Sofitel Barú Cartagena. We are delighted to hear that you had a great experience and found our location to be amazing. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Quality Team

Customer review rating 5.0/5

Maria S. Business - Confirmed reviews ALL

Beautiful organic modern hotel located in the island of Baru. Impeccable service and great food.

Dear Maria S., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the luxury and beauty of our hotel, as well as the impeccable service and great food. Your kind words motivate us to continue providing exceptional experiences. Quality Team

Customer review rating 4.5/5

Jeronimo D. Families - Confirmed reviews ALL

Our stay at the hotel was excellent. The rooms, the pools and the direct access to the sea were all wonderful, and the breakfast deserves a 10/10. One area to improve is making check-in and check-out faster, especially for ALL – Accor Platinum and Diamond members. The kids' area is truly one of a kind, and I'd like to recognize Lila and Juan for their outstanding service, which made our stay even better.

Dear M. D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you enjoyed our rooms, pools, direct beach access, and breakfast. It is especially rewarding to learn that these elements contributed to a memorable experience for you and your family. At the same time, we sincerely appreciate your comments regarding the check-in and check-out process. We understand how valuable a seamless arrival and departure experience is, particularly for our ALL Platinum and Diamond members, and your feedback will help us continue improving these moments of the guest journey. We are also grateful for your kind recognition of Lila and Juan. We will be delighted to share your compliments with them, as acknowledgments like yours are a wonderful source of motivation for our team. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back soon for another exceptional stay. Warm regards, Sara Cardona | Guest Relations Manager

Customer review rating 5.0/5

Manuel P. Families - Confirmed reviews ALL

The staff and service is great. Sofitel Baru has becone a very special place for my family and it has been thanks to their warm and great team. There is no doubt we will keep coming back.

Dear M. P., It is truly special to know that Sofitel Barú has become such a meaningful place for you and your family. We are grateful for your continued trust and delighted that the warmth and dedication of our team have been part of what makes each visit memorable. We look forward to welcoming you and your family back for many more memorable stays. Warm regards, Fernanda Parra Guest Experience Attendant

Customer review rating 4.0/5

Shivreet S. D. Families - Confirmed reviews ALL

The staff is well prepared educated and the atmosphere is peaceful …all perfect for a compete retreat ✨

Dear Shivreet S. D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff prepared and the atmosphere conducive to relaxation. Your feedback is greatly appreciated, and we hope to welcome you back for another retreat in the future. Quality Team

Customer review rating 5.0/5

Tobias S. Families - Confirmed reviews ALL

Service is absolutely top. Everyone smiling and greeting you and always making sure you are okay. Top 3 best hotel/resort I ever stayed. And I have stayed in hundreds all over the world. The experience as a family with a little kid and a pregnant wife was amazing. Kids villa is incredible. Staff, service, comfort, beach, pools everything is just spectacular. THANK YOU

Dear Tobias S., Thank you for your kind words regarding your recent stay at Sofitel Barú Cartagena. We are delighted to hear that you found our service exemplary and that your family enjoyed the amenities, including the kids villa. It is gratifying to know that our staff contributed positively to your experience, ensuring comfort and satisfaction throughout your visit. Your compliments motivate us to maintain our high standards and continue providing memorable stays for our guests. Warm regards, Quality Team

Other web-users rate our hotel

  • 639 reviews 7.6/10 Location
  • 846 reviews 8.2/10 Room
  • 2,556 reviews 8.8/10 Service
  • 1,098 reviews 7.5/10 Food
  • 866 reviews 9/10 Amenities
  • 687 reviews 9.1/10 Beach
  • 538 reviews 9/10 Vibe
  • 357 reviews 7.8/10 Comfort

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