Sofitel Baru Calablanca

Customer review rating (ALL Rating) 4.6/5 1,839 reviews

Sofitel Baru Calablanca - Image 1
Sofitel Baru Calablanca - Image 2
Sofitel Baru Calablanca - Image 3
Sofitel Baru Calablanca - Image 4


Hotel extras

  • Resort featuring rooms with seaside view and outdoor jacuzzi.

  • In Barú, a 5-minute boat ride to Islas del Rosario.

  • In Playa Calablanca, a 25-minute boat ride to the port.

  • Children and pets are welcome.

  • Enjoy the restaurants at Calablanca Beach Resort.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Sofitel Baru Calablanca

KM 7 Sector Cartagena, Departamento Bolivar, Baru

GPS:10.2557017948, -75.6072289609

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,839 reviews

TripAdvisor Rating  5.0/5  639 reviews

Certificate of excellence 2023

Beautiful hotel in a beautiful setting

TripAdvisor rating 5.0/5

Claudia M TripAdvisor review

Very nice hotel with great facilities. Beautiful manicured gardens. Good beach and a good selection of restaurants. Staff all very friendly and always keen to help. The beach does suffer from a bit of coral pollution but the hotel is working on keeping this down to a minimum. That said it doesn’t impact the enjoyment of the beach. The only downside is the last 6Km from the main road to the hotel which is pretty much off road. This isn’t the hotel’s fault but rather that of the local government.


Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great people and service, from the arrival, to brakfast, pools and beach. Food is delicious.

Great infrastructure. Disappointing service.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Found the facilities to be top notch. The service, however, was not up to par with the facilities. The front desk, in particular, was inflexible. Two examples (there were others): 1) I was arriving by boat, a 55 ft boat. I was told the maximum size boat allowed in the dock was 40ft, which is understandable. I asked how I could tender from my boat to the dock. Front desk/concierge had no clear answer, other than I had to arrange myself. When pressed, they said they would inquire further. I got a message later stating that it would cost PS$500k of the service. The service is a 10 meter tendering service. I found that outrageous. 2) Before arriving and upon arrival I asked the front desk if I could make changes to my reservation (when I called the question was can I arrive 1 day later, when I arrived the question was can I depart a couple of days before original date. The front desk answered, in both occasions, that I could, but I would have to pay for all nights. I communicated with Expedia and they said the penalty would be 1 night, but it was doable. I told this to the front desk and they still said NO. I found this to be dishonest. I kept the written reply from Expedia. In addition, your hotel is in Cartagena. A beautiful location, with beautiful people. But you've trained them as if we were in France. Their demeanor was stiff. Addressing us by mousieur and madame sounds unnatural in my personal opinion in such a setting. And the motive (food, etc) was more Mexican than Colombian.


Customer review rating 5.0/5

Carlos T. Business - Confirmed reviews ALL

Excellent service, beautiful place

Improved service, great resort overall

TripAdvisor rating 5.0/5

BakeEatSleepRepeat Friends getaway - TripAdvisor review

The Sofitel Baru was great for our group of friends. I’ve stayed many times and it seems that the resort has improved their customer service and follow through. The restaurants were better in terms of service - waiters more attentive, food prepared as requested, drinks arriving quickly. The resort has added a few free experiences - such as coffee education - that are nice diversions in the middle of the afternoon. There are two areas for improvement - the pool attendants, both waiters and staff need to be more present. It was an effort to get someone to bring a drink/food and to move the umbrellas. - many of the doors to the rooms are covered in mold. We asked that our door be cleaned and it looked need after someone attended to it. The resort needs to undergo a program of maintenance for the entire property.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 485 reviews 6.9/10 Location
  • 629 reviews 8.2/10 Room
  • 1,548 reviews 8.7/10 Service
  • 13 reviews 6.7/10 WiFi
  • 724 reviews 6.9/10 Food
  • 674 reviews 9.2/10 Amenities
  • 430 reviews 9.1/10 Vibe
  • 426 reviews 9.2/10 Beach

Powered by Trustyou

Our other establishments nearby

All our hotels in Cartagena