Sofitel Barú Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 2,161 reviews

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Description

Hotel extras

  • Resort with rooms with sea view and outdoor jacuzzi.

  • In Barú, 5 minutes by boat to Islas del Rosario.

  • In Playa Calablanca, 25 minutes by boat to the Port.

  • The hotel accepts children and pets during the stay

  • Enjoy the restaurants at the Calablanca Beach Resort

Our accommodation(s)

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Hotel location

Sofitel Barú Cartagena

KM 7 Sector Cartagena, Departamento Bolivar, Baru
130017 CARTAGENA
Colombia

GPS:10.2557017948, -75.6072289609

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,161 reviews

TripAdvisor Rating  4.9/5  1,898 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Emimel S. Couples - Confirmed reviews ALL

We enjoyed most of our experience, except for the check-in and check-out process.

Customer review rating 3.5/5

Christopher S. Couples - Confirmed reviews ALL

You know the difference in a 4 star and 5 star hotel? Details. This was our 4th stay at the property in 2 years and the level of detail is dropping. Undercooked steak at humo and also a server giving us the cheap tonic for a hindricks gin and tonic. He actually told us he was trying to save us a little money!! What l, two dollars? Fever tree is the better option and this is a $270 dollar dinner! That was really bad judgement on his part. Room service cleaned our room and never replaced the coffee cups or towels. Left us without any! Also when I called to say the refrigerator was not working, the lady told me it’s not to make things cold only to keep the temperature. I’m pretty sure I know how a refrigerator works. They should not make excuses and send someone to check it or change it. Which they did and the new one worked. Last was the spa. We froze in the room. It was so cold they need to ask the guests how the temp is when we come in. We got married here almost two years ago and stayed several times. Never had problems. However I see this as a 4 star hotel from this last experience. It’s a beautiful property and we will always love it however the attention to detail and service needs to be worked on again.

Customer review rating 4.5/5

Ricardo E. B. Couples - Confirmed reviews ALL

Impressive structure, we love it.

Customer review rating 3.5/5

Maria L. Families - Confirmed reviews ALL

Good. Not as good as usual.

Customer review rating 4.5/5

Gary J. T. Solo - Confirmed reviews ALL

Everything was great

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Other web-users rate our hotel

  • 448 reviews 7.5/10 Location
  • 564 reviews 8.6/10 Room
  • 1,650 reviews 9/10 Service
  • 738 reviews 8/10 Food
  • 619 reviews 9.3/10 Amenities
  • 458 reviews 9.3/10 Beach
  • 357 reviews 9.4/10 Vibe
  • 242 reviews 8.3/10 Comfort

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