ibis Cartagena Marbella 3 stars

Customer review rating (ALL Rating) 4.0/5 2,697 reviews

ibis Cartagena Marbella - Image 1
ibis Cartagena Marbella - Image 2
ibis Cartagena Marbella - Image 3
ibis Cartagena Marbella - Image 4

Description

Hotel extras

  • Hotel with special policies for children

  • 24-hour business center

  • Pets welcome (up to 15 kg)

  • External laundry service for guests

  • ibis Kitchen bar and restaurant serving drinks and typical dishes

Our accommodation(s)

Hotel location

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90, 47, 90
130002 CARTAGENA
Colombia

GPS:10.436713, -75.535659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

PASTA & GRILL

Sea-view restaurant located on the second floor of the hotel, open to the public with capacity for 78 people, bar for breakfast and fully equipped with all necessary security infrastructure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,697 reviews

TripAdvisor Rating  4.0/5  999 reviews

Good

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Good hotel I loved everything

Dear Mr. Narciso E., I greatly appreciate your comments regarding your stay at ibis Cartagena Marbella. It is always a pleasure to receive positive comments. I will pass on your nice remarks to our team. I am sure that these comments will serve as an encouragement to them as they continuously strive to improve the quality of our services. Thank you once again for sharing your experience with us and we look forward to welcoming you again and hope that your next visit will be as pleasant as the previous one. Thank you for your preference and we wish you the best in your future trips! Best regards. Glenda Carrillo General Manager

Good stay

Customer review rating 3.5/5

David Couples - Confirmed reviews ALL

This particular weekend we were visiting friends and only slept at the hotel.

Dear Mr. David Alan V., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I greatly appreciate your comments regarding your stay at ibis Cartagena Marbella. It is always a pleasure to receive positive comments. Thank you once again for sharing your experience with us and we look forward to welcoming you again. Best regards. Glenda Carrillo General Manager

Location is not the best The hotel applies a different price when arrival from when you book on Booking Didn’t like it and had to complain

Customer review rating 3.5/5

Nel Families - Confirmed reviews ALL

Everything was good In general Some details I already mentioned like the taxi drivers at the door in partnership with the security guard is annoying I prefer Uber and feel safer

Dear Mr. Nelson L., Thank you for taking the time to give us your comments about your stay at ibis Cartagena Marbella. I am very sorry to hear that your experience did not meet your expectations; please allow me on behalf of my team and myself to extend our sincerest apologies. At Ibis, we strive to provide quality service to each of our customers, therefore your comments are very important to us. Please be assured that we will take the necessary measures to ensure that what happened during your stay does not happen again. We sincerely appreciate your sharing this matter with us and hope that you will give us another opportunity to provide you with the best possible service. Let me know what I can do for you in a future reservation, I will be very attentive. Best regards, Glenda Carrillo General Manager

Convenient Stay

Customer review rating 3.5/5

Sergio G. Business - Confirmed reviews ALL

The hotel provides all basic services. Breakfast is good and the bed is comfortable. The room had some maintenance issues, the elevators were slow and crowded and the location of the hotel makes it necessary to take a cab to get to any point of interest.

Estimado Sr. Sergio G. Leon, Le agradezco el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estadía en ibis Cartagena Marbella. Apreciamos su franqueza y sus comentarios, los cuales serán compartidos con nuestro equipo de gestión para abordar las áreas de mejora necesarias. Esperamos tener la oportunidad de recibirle de nuevo y demostrarle nuestro compromiso con la excelencia en su próxima visita. Reciba un cordial saludo, Glenda Carrillo Gerente General

Great Hotel !

Customer review rating 5.0/5

Jonathan Couples - Confirmed reviews ALL

I stayed for one night and it was amazing, great location right next to the beach!

Dear Mr. Elijah Jonathan D., I greatly appreciate your comments regarding your stay at ibis Cartagena Marbella. It is always a pleasure to receive positive comments. I will pass on your nice remarks to our team. I am sure that these comments will serve as an encouragement to them as they continuously strive to improve the quality of our services. Thank you once again for sharing your experience with us and we look forward to welcoming you again and hope that your next visit will be as pleasant as the previous one. Thank you for your preference and we wish you the best in your future trips! Best regards. Glenda Carrillo General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 786 reviews 8.7/10 Location
  • 1,403 reviews 4.2/10 Room
  • 1,369 reviews 6.8/10 Service
  • 42 reviews 5.9/10 WiFi
  • 611 reviews 2.7/10 Comfort
  • 599 reviews 5.3/10 Breakfast
  • 572 reviews 5.1/10 Cleanliness
  • 417 reviews 5/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Cartagena