ibis Cartagena Marbella Hotel 3 stars

Customer review rating 4.3/5 11,845 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
ibis Cartagena Marbella
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+ 9 Services

Hotel extras

We have three state-of-the-art computers that will keep you connected round-the-clock during your stay and can be used for business purposes or in your spare time to find out about tourist attractions in the Heroic City.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permitted Paying
  • 100% non-smoking hotel
  • Air conditioned
  • RAFAEL NUNEZ Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Boat excursions Paying
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90
47
90
130002 cartagena
colombia

Tel: +5756932424

Fax: (+57)56932424

Check-in from 12h00

Check out up to 12h00

  • By plane

    RAFAEL NUNEZ At 3.7km / 2.3 miles - Shuttle paying

GPS :10.436713, -75.535659

Our accommodation(s)

The ibis room is designed to ensure you have an enjoyable stay, and features a bed designed to help you relax after a long day and blackout curtains to block out light and preserve the ambient temperature of your room. Designed for sharing with one child aged under 12 years of age, the room is equipped with a single bed with a folding system that also allows it to be used as a desk. Designed to ensure you enjoy a relaxing stay with simplicity and comfort in mind.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room

Standard Room with 1 double and 1 single bed

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Business Desk

Standard Room with twin beds.

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Business Desk

Room Office: Room w/o bed customized as office for exclusive use during dayNon contractual photo

  • Max. number of persons: 2

Our restaurants and bars

PASTA & GRILL

Type of cuisine: Barbecue

Sea-view restaurant located on the second floor of the hotel, open to the public with capacity for 78 people, bar for breakfast and fully equipped with all necessary security infrastructure.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LOUNGE

Our modern bar is the perfect place for guests to enjoy a delicious Colombian coffee with sea views and relax for a moment. Open 24 hours a day, all year round

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Cartagena Marbella

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,845 reviews

tripadvisor

TripAdvisor Rating 4.0/5

954 reviews

Well located

Customer review rating 4.0/5

Aliaksandr Couples - 13/06/2021 Confirmed reviews ALL

Close to the airport, nice sea view, good food for breakfast

Great location

Customer review rating 5.0/5

Antwaun E. Solo - 11/06/2021 Confirmed reviews ALL

Wonderful staff who were very helpful.

Estancia agradable

Customer review rating 4.0/5

Juan C. B. Business - 06/06/2021 Confirmed reviews ALL

Sin problema

Good Stay!!!

Customer review rating 5.0/5

Silvie Couples - 03/06/2021 Confirmed reviews ALL

Confortable rooms , kind attention. Delicious breakfast, just recommend provide "eggs pericos" often , they are typically from Colombia and the taste is really good!

Well located and clean

Customer review rating 4.0/5

Diego Couples - 01/06/2021 Confirmed reviews ALL

Everything was ok, but u guys should put a towel for the floor in the toilet

Well located

Customer review rating 4.0/5

Theo Solo - 25/05/2021 Confirmed reviews ALL

The breakfast is not even worth the money. They use to have hot breakfast. But now they have a ham sandwich and fruit that is it . And still charged the same price for the breakfast. This is not fair to the customer it should be reduced in price .

Dear theeoplious lamont H., Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gladys Alvarez Sales Executive

Good enough

Customer review rating 3.5/5

Juan Couples - 18/05/2021 Confirmed reviews ALL

No frills, all adequate.

Dear Juan Diego O., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Alvarez Sales Executive

Good Stay

Customer review rating 4.0/5

Jose L. H. Business - 06/05/2021 Confirmed reviews ALL

Good experience but I consider I had had best experience in Cúcuta and Medellin . The services were better .

Dear Jose Luis H., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Alvarez Sales Executive

Yes

Customer review rating 5.0/5

Edilberto A. Solo - 28/04/2021 Confirmed reviews ALL

Incredibly nice great quality of service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gladys Alvarez Sales Executive

Perfect value location

Customer review rating 5.0/5

Fred Couples - 25/04/2021 Confirmed reviews ALL

This was a return visit to this location. Safety and service is still a priority. The staff was very helpful and assisted us with our needs.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gladys Alvarez Sales Executive
Customer review rating 4.5/5

Anonymous Couples - 19/04/2021 Confirmed reviews ALL

Good place very clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gladys Alvarez Sales Executive

To expensive for what it is

Customer review rating 0.5/5

Andres B. Couples - 17/04/2021 Confirmed reviews ALL

I stayed at the Sonesta hotel the previous night for the same price and I have better service, better room, better view and a mini bar.

Dear andres felipe B. Ramirez, Thank you for taking the time to send us your comments about your stay, which allow us to have opportunities to improve our service and experience to our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gladys Alvarez Sales Executive
Customer review rating 2.0/5

Ralph L. M. Families - 17/04/2021 Confirmed reviews ALL

The air conditioning unit in Room 710 was deficient.

Dear Sandra Milena A., Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gladys Alvarez Sales Executive

Nice stay

TripAdvisor rating 4.0/5

Bobever 24/03/2021 TripAdvisor review

The reception team were great. Very helpful and accomodating with requests.breakfast was impacted by COVID restrictions but was very substantial . Hotel is located a short distance from the old town and convenient to airport.

Satisfaction.

TripAdvisor rating 5.0/5

higueron0322 24/11/2020 TripAdvisor review

Excellent. A very nice and different experience. Like family ambiance. I. Am.. Very pleased with my stay there come and see It. Yourself. . Best stay for your Buck. Nice and clean rooms very spacious and confortable

Welcoming place, close to the airport and the walled city

TripAdvisor rating 4.0/5

Charles M Solo travel - 06/01/2020 TripAdvisor review

The rooms here have no frills, but they do have a safe, air conditioning and television, along with a good bathroom set up. The restaurant is pretty good, as is the small bar located on the ground floor. I felt safe and secure, and I enjoyed my stay there. The staff was very friendly and helpful even though the hotel was fully booked and keeping everyone busy.

Great hotel, staff and location

TripAdvisor rating 5.0/5

Roam63812098981 Couples - 04/03/2019 TripAdvisor review

This hotel was clean, quiet and the staff was incrediable. It’s located 5minutes from the walled city or a 20minute walk. Step outside and your at the ocean beach. The staff was incredibly helpful. The food was good at the hotel and convenient. Not to mention you could easily get a cab at the front door. For English speaking travellers, staff spoke pretty great English as well. Would stay here again without a doubt. We had a great time!

Another nice stay

TripAdvisor rating 5.0/5

fredericks2018 Solo travel - 18/02/2019 TripAdvisor review

I've stayed here on several trips to Cartagena. Each time, the staff has been friendly, welcoming, accommodating and the restaurant a pleasure, nice people and tasty food. The hotel is not in the historic walled city, and that is a plus. It's a quick, inexpensive taxi ride to the walled city and the city center or to the boat dock. There's no hotel pool, but the beach is right outside the door. Downtown beaches are crowded, with lots of vendors. Marbella's beach is much quieter, with fewer vendors. And what few vendors there are are friendly and easygoing. I'll be back. One caveat: Cartagena's city beaches aren't the world-class Caribbean beaches you might think. By my standards at home, they're still pretty nice, especially mellow, uncrowded Marbella. The local Caribbean is plenty warm. And you can always take a boat ride out to the Rosario Islands or to Playa Blanca for sugar-white sand and clear, turquoise waters. Check out the Rosarios' aquarium. And be sure to explore Cartagena's rich Caribbean history.

Good value for money

TripAdvisor rating 5.0/5

Philip N Solo travel - 21/01/2019 TripAdvisor review

Value for money - rate included sumptuous buffet breakfast. Rooms are clean and modern in the Ikea style. Very functional. Was too far from "old town" / castle to walk to the restaurants at night, so take a taxi.

Ibis Cartagena - good place to stay

TripAdvisor rating 4.0/5

marlisj2017 Solo travel - 13/10/2018 TripAdvisor review

Ibis as you know it! Very quick Check-in, Personal very friendly, Always Clean and comfortable. Good Continental breakfast. Situated first line to the beach with seaview. Short distance to all places of interest.

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