ibis Cartagena Marbella Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 13,103 reviews

ALLSAFE approved hotel

ibis Cartagena Marbella
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+ 15 Services

Hotel extras

We have three state-of-the-art computers that will keep you connected round-the-clock during your stay and can be used for business purposes or in your spare time to find out about tourist attractions in the Heroic City.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Cartagena Marbella

130002 cartagena

Fax: (+57)56932424

Check-in from 15h00

Check out up to 12h00

  • By plane

    RAFAEL NUNEZ At 3.7km / 2.3 miles - Shuttle paying

GPS:10.436713, -75.535659

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


Sea-view restaurant located on the second floor of the hotel, open to the public with capacity for 78 people, bar for breakfast and fully equipped with all necessary security infrastructure.

Our accommodation(s)

The ibis room is designed to ensure you have an enjoyable stay, and features a bed designed to help you relax after a long day and blackout curtains to block out light and preserve the ambient temperature of your room. Designed for sharing with one child aged under 12 years of age, the room is equipped with a single bed with a folding system that also allows it to be used as a desk. Designed to ensure you enjoy a relaxing stay with simplicity and comfort in mind.

Our guest reviews for
ibis Cartagena Marbella

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

13,103 reviews

TripAdvisor Rating 4.0/5

971 reviews

Room not confortable

Customer review rating 2.5/5

Anonymous Families - 22/01/2022 Confirmed reviews ALL

We called and requested a room...We paid the extra for a bed and It was very uncorfatble so we did not use it...Breakfast buffet is limited...Soem waiters help you but still is limited...Room small and not cozy at all

Excellent stay.

Customer review rating 5.0/5

David Solo - 19/01/2022 Confirmed reviews ALL

Very pleased with the service and accommodation, very clean room,and friendly staff. Facilities are well maintained.. i enjoyed my stay. Thanks

Great location and nice building

Customer review rating 4.5/5

Maria L. Friends - 18/01/2022 Confirmed reviews ALL

The service is great, the place is really nice, I would only improve the breakfast options.

Great service.

Customer review rating 4.5/5

Anonymous Solo - 16/01/2022 Confirmed reviews ALL

Staff were prompt in fixing a couple things in my room: door lock and shower handle. All Staff were friendly and helpful.

Well located

Customer review rating 1.0/5

Bianca E. F. Families - 13/01/2022 Confirmed reviews ALL

Not good, I mistakenly left behind a small backpack in room. Called and asked the reception to collect my things and store them till the evening as I was on a day tour. Reception person refused and threatened a fine if not collected by 4pm. Check in was not professional rude and indifferent attitude.

Excellent staff. Service above expectations.

Customer review rating 4.0/5

Joao Couples - 13/01/2022 Confirmed reviews ALL

I liked my stay at your hotel very much. Staff is friendly and very client centric. Hotel is clean, comfortable and well located not far away from the historic center.

Well location, nice ocean view, quiet, clean, safe, comfortable

Customer review rating 5.0/5

La F. Couples - 10/01/2022 Confirmed reviews ALL

Excellent, cordial peaople, friendly

Modern room

Customer review rating 3.0/5

Anonymous Solo - 07/01/2022 Confirmed reviews ALL

Modern building and room. A/C does not cool off enough. Think they set bottom temperature so guests don’t use electricity so it’s hot in the room

Good for the price

Customer review rating 4.5/5

B Friends - 05/01/2022 Confirmed reviews ALL

In general, stay was good. Room was clean and nice space. Love it the view. Cons—bed mattress are not confortable and bed has missing the bed sheet (which I asked on front desk and came 1 hour later after fall sleep)

Well located and clean, very noisy

Customer review rating 3.5/5

Angelica (. Couples - 29/12/2021 Confirmed reviews ALL

Please put more efforts in avoiding the noise inside the building, we heard many noises during the night, late night the hotel, we couldn’t rest properly

Dear Angelica M., Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gladys Alvarez Sales Executive

Comfortable bed

Customer review rating 3.5/5

Horace T. Couples - 26/12/2021 Confirmed reviews ALL

We were traveling and had an overnight layover in Cartagena. We arrived at the Ibis and were met by friendly staff members that checked us into a room. Due to traveling during an upsurge in the COVID virus many places were constantly changing travel restrictions. We received updated changes via email. The Ibis staff was very helpful in ensuring that we able to obtain the required documentation for travel.

Dear Horace T., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella, that contribute to our improvement. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Alvarez Sales Executive

Nice stay

TripAdvisor rating 4.0/5

Bobever 24/03/2021 TripAdvisor review

The reception team were great. Very helpful and accomodating with requests.breakfast was impacted by COVID restrictions but was very substantial . Hotel is located a short distance from the old town and convenient to airport.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel ibis Cartagena Marbella


TripAdvisor rating 5.0/5

higueron0322 24/11/2020 TripAdvisor review

Excellent. A very nice and different experience. Like family ambiance. I. Am.. Very pleased with my stay there come and see It. Yourself. . Best stay for your Buck. Nice and clean rooms very spacious and confortable

Welcoming place, close to the airport and the walled city

TripAdvisor rating 4.0/5

Charles M Solo travel - 06/01/2020 TripAdvisor review

The rooms here have no frills, but they do have a safe, air conditioning and television, along with a good bathroom set up. The restaurant is pretty good, as is the small bar located on the ground floor. I felt safe and secure, and I enjoyed my stay there. The staff was very friendly and helpful even though the hotel was fully booked and keeping everyone busy.

Great hotel, staff and location

TripAdvisor rating 5.0/5

Roam63812098981 Couples - 04/03/2019 TripAdvisor review

This hotel was clean, quiet and the staff was incrediable. It’s located 5minutes from the walled city or a 20minute walk. Step outside and your at the ocean beach. The staff was incredibly helpful. The food was good at the hotel and convenient. Not to mention you could easily get a cab at the front door. For English speaking travellers, staff spoke pretty great English as well. Would stay here again without a doubt. We had a great time!

Another nice stay

TripAdvisor rating 5.0/5

fredericks2018 Solo travel - 18/02/2019 TripAdvisor review

I've stayed here on several trips to Cartagena. Each time, the staff has been friendly, welcoming, accommodating and the restaurant a pleasure, nice people and tasty food. The hotel is not in the historic walled city, and that is a plus. It's a quick, inexpensive taxi ride to the walled city and the city center or to the boat dock. There's no hotel pool, but the beach is right outside the door. Downtown beaches are crowded, with lots of vendors. Marbella's beach is much quieter, with fewer vendors. And what few vendors there are are friendly and easygoing. I'll be back. One caveat: Cartagena's city beaches aren't the world-class Caribbean beaches you might think. By my standards at home, they're still pretty nice, especially mellow, uncrowded Marbella. The local Caribbean is plenty warm. And you can always take a boat ride out to the Rosario Islands or to Playa Blanca for sugar-white sand and clear, turquoise waters. Check out the Rosarios' aquarium. And be sure to explore Cartagena's rich Caribbean history.

Good value for money

TripAdvisor rating 5.0/5

Philip N Solo travel - 21/01/2019 TripAdvisor review

Value for money - rate included sumptuous buffet breakfast. Rooms are clean and modern in the Ikea style. Very functional. Was too far from "old town" / castle to walk to the restaurants at night, so take a taxi.

Ibis Cartagena - good place to stay

TripAdvisor rating 4.0/5

marlisj2017 Solo travel - 13/10/2018 TripAdvisor review

Ibis as you know it! Very quick Check-in, Personal very friendly, Always Clean and comfortable. Good Continental breakfast. Situated first line to the beach with seaview. Short distance to all places of interest.

Excellent Hotel

TripAdvisor rating 5.0/5

guiarantes2004 Couples - 02/05/2018 TripAdvisor review

Perfect hotel, room is very good and clean, the view from the room is amazing and the people in the hotel are very kind. The location is not the best but is 20 minutes walking from the city center or 8 thousand pesos by taxi.

Dear guest, Thank you very much for sharing your rating about the Ibis Cartagena Marbella hotel, for us it is very important to know. We are pleased to know that you enjoyed your accommodation with us, at Ibis we strive to make it so; feel always welcome. We hope to have your visit again soon. Happy day!

Convenient and comfy hotel in Cartagena

TripAdvisor rating 4.0/5

Juan Carlos F Solo travel - 07/02/2018 TripAdvisor review

This hotel offers all Ibis amenities in a mid-budget price... Nice breakfast, in front to the sea, 10mins away from the airport, supermarket right next block, nice food, wifi, comfy bed and bathroom... It is well located between the airport and the beautiful old town, so it's only 3-4 USD a taxi to/from the hotel to any point in Cartagena...

Dear guest, Thank you very much for sharing your rating about the Ibis Cartagena Marbella hotel, for us it is very important to know. We are pleased to know that you enjoyed your accommodation with us, at Ibis we strive to make it so; feel always welcome. We hope to have your visit again soon. Have a good day!

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