ibis Cartagena Marbella 3 stars

Customer review rating (ALL Rating) 4.0/5 2,662 reviews

Best price
guarantee
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AVENIDA SANTANDER # 47-90, 47, 90, 130002 CARTAGENA, Colombia

Description

Hotel extras

  • Hotel with special policies for children

  • 24-hour business center

  • Pets welcome (up to 15 kg)

  • External laundry service for guests

  • ibis Kitchen bar and restaurant serving drinks and typical dishes

Our accommodation(s)

Hotel location

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90, 47, 90
130002 CARTAGENA
Colombia

GPS:10.436713, -75.535659

Telephone
Fax +57 56932424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

PASTA & GRILL

Sea-view restaurant located on the second floor of the hotel, open to the public with capacity for 78 people, bar for breakfast and fully equipped with all necessary security infrastructure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,662 reviews

TripAdvisor Rating  4.0/5  999 reviews

Pass thru hotel

Customer review rating 3.5/5

Monocuco Solo - Confirmed reviews ALL

Smaller room

GOOD Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very good rooms, good restaurant, and very kind personnel

Be aware of what you are supposed to pay .

TripAdvisor rating 1.0/5

T2219PIomarr TripAdvisor review

I booked my reservation, with my complete info which shows I'm a tourist from the US , so we don't pay the local taxes . The clerk charged me like I was a local , my wife noticed it and told him about it , the clerk refused to take the charges off , I handed him my passport and the airline ticket vouchers , still refused to do so . Cartagena has a history of treating tourist bad and continues . I will never stay at an Ibis hotel after this .

Amenities did not function

Customer review rating 1.0/5

David Couples - Confirmed reviews ALL

Television did not work that was repaired. Air conditioner did not work we called no one came.

Dear Mr. David Orlando O., Thank you for taking the time to give us your comments about your stay at ibis Cartagena Marbella. I am very sorry to hear that your experience did not meet your expectations; please allow me on behalf of my team and myself to extend our sincerest apologies. At Ibis, we strive to provide quality service to each of our customers, therefore your comments are very important to us. Please be assured that we will take the necessary measures to ensure that what happened during your stay does not happen again. We sincerely appreciate your sharing this matter with us and hope that you will give us another opportunity to provide you with the best possible service. Let me know what I can do for you in a future reservation, I will be very attentive. Best regards, Glenda Carrillo General Manager

Really bad

Customer review rating 0.5/5

Raj Couples - Confirmed reviews ALL

It was a really bad stay, the staff were kinda rude. The flooring was completely gone, the bathroom door was half broken. The shower room door wasnt working. It’s probably one of the worst stays for the year

Dear Mr. Raviraj Laxminarayana H., Thank you for taking the time to give us your comments about your stay at ibis Cartagena Marbella. I am very sorry to hear that your experience did not meet your expectations; please allow me on behalf of my team and myself to extend our sincerest apologies. At Ibis, we strive to provide quality service to each of our customers, therefore your comments are very important to us. Please be assured that we will take the necessary measures to ensure that what happened during your stay does not happen again. We sincerely appreciate your sharing this matter with us and hope that you will give us another opportunity to provide you with the best possible service. Let me know what I can do for you in a future reservation, I will be very attentive. Best regards, Glenda Carrillo General Manager

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Other web-users rate our hotel

  • 781 reviews 8.6/10 Location
  • 1,400 reviews 4.2/10 Room
  • 1,361 reviews 6.7/10 Service
  • 42 reviews 6/10 WiFi
  • 611 reviews 2.7/10 Comfort
  • 593 reviews 5.3/10 Breakfast
  • 571 reviews 5.1/10 Cleanliness
  • 416 reviews 5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.