Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 1,261 reviews

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Sofitel Legend Santa Clara Cartagena - Image 1
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Sofitel Legend Santa Clara Cartagena - Image 3
Sofitel Legend Santa Clara Cartagena - Image 4
Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR, 0 CARTAGENA, Colombia

Description

Hotel extras

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

Our accommodation(s)

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Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
0 CARTAGENA
Colombia

GPS:10.428294, -75.547714

Telephone
Fax +57 605 6503050

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,261 reviews

Customer review rating 5.0/5

Roberto S. Business - Confirmed reviews ALL

All the team is very good and the hotel superb

Dear Roberto S., Thank you for your kind words regarding our team and the hotel. We are delighted to hear that you had an excellent experience during your stay. Your feedback is greatly appreciated and inspires us to continue providing exceptional service. Sincerely, Jesús López Guest Relations Manager

Customer review rating 5.0/5

Robert R. Families - Confirmed reviews ALL

Welcoming, friendly and attentive staff. Served and assisted with a warm greeting and a smile

Dear Robert R., Thank you for your kind words regarding our location, comfort, and the attentiveness of our staff. It is gratifying to know that your experience was marked by warmth and friendliness. We hope to welcome you back in the future for another wonderful stay. Jesús López Guest Relations Manager

Customer review rating 5.0/5

Orlando B. Families - Confirmed reviews ALL

Being that my first visit was 15 years ago with my newborn and it was the first pool she had ever been in made this trip special. Over the year we would go back with my mother and another addition to the family and we would enjoy the hotel from breakfast, to sunset and well into the night.

Dear Orlando B., Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that your visit brought back such wonderful memories and that you were able to reconnect with familiar faces. It is our goal to create memorable experiences for our guests, and it is heartwarming to know that our hotel holds a special place in your family's history. We look forward to welcoming you back for many more memorable moments in the future. Sincerely, Jesús López Guest Relations Manager

Customer review rating 5.0/5

Yosvany B. M. Families - Confirmed reviews ALL

Staying in Sofitel Legend Santa Clara in Cartagena is a Magical experience. From the first moment that you arrive there the experience begins. The staff are extremely kinds. The Hotel is a beautiful place, Just walking inside is part of the best moment. The internal garden is full alive concert with all the birds singing over there. The restaurants are above and beyond.

Dear Yosvany B. M., Thank you for your delightful feedback regarding your recent stay at Sofitel Legend Santa Clara Cartagena. We are thrilled to learn that you found your experience magical and that our staff, ambiance, and restaurants exceeded your expectations. Your kind words about our internal garden and the lively atmosphere truly inspire us to maintain our high standards. It is always a pleasure to know that guests appreciate the unique charm of our hotel. We look forward to welcoming you back for another unforgettable experience. Jesús López Guest Relations Manager

Customer review rating 4.5/5

Kesha M. M. Couples - Confirmed reviews ALL

Staff was extremely attentive, food options were good. Located in a walkable location. The room was really cute, yet the furniture was a light color and should’ve been cleaned no one wants to sit on a dirty couch with stains and spills. Marco the concierge was super friendly and extremely helpful he’s your go to guy.

Dear Kesha M. M., Thank you for your kind words regarding our attentive staff and the food options. We appreciate your feedback about the room furnishings, and I assure you that cleanliness is a priority for us. We will address these concerns to enhance our guests' experience. We are pleased that Marco made a positive impression with his service. Best regards, Jesús López Guest Relations Manager

Other web-users rate our hotel

  • 296 reviews 9.5/10 Location
  • 372 reviews 6.2/10 Room
  • 877 reviews 8.8/10 Service
  • 336 reviews 8.4/10 Food
  • 262 reviews 8.6/10 Amenities
  • 200 reviews 8.9/10 Breakfast
  • 144 reviews 4.9/10 Comfort
  • 137 reviews 8.9/10 Pool

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