Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 1,265 reviews

Sofitel Legend Santa Clara Cartagena - Image 1
Sofitel Legend Santa Clara Cartagena - Image 2
Sofitel Legend Santa Clara Cartagena - Image 3
Sofitel Legend Santa Clara Cartagena - Image 4
Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR, 0 CARTAGENA, Colombia

Description

Hotel extras

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

Our accommodation(s)

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Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
0 CARTAGENA
Colombia

GPS:10.428294, -75.547714

Telephone
Fax +57 605 6503050

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,265 reviews

TripAdvisor Rating  4.7/5  3,650 reviews

Certificate of excellence 2025

Fantastic service from Ricardo! The music is so much fun and they have nice chips/olives and cheese served complimentary

TripAdvisor rating 5.0/5

kimsessa TripAdvisor review

What a great way to end our evening, Ricardo was an outstanding bartender… We had complementary little snacks served with our drinks… Fantastic Muzic and I even got to go down and see the crypt. Come Visit!

Dear Kim S, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the fantastic service provided by Ricardo, as well as the complimentary snacks and music. It is gratifying to know that your evening concluded on such a positive note, and that you had the opportunity to explore our crypt. We appreciate your recommendation and look forward to welcoming you back to Sofitel Legend Santa Clara Cartagena in the future. Jesús López Guest Relations Manager

South American Hospitality at its Best

TripAdvisor rating 5.0/5

Ron P TripAdvisor review

If you want to experience the warmth and charm of Cartagena, there is no better place than the Hotel Santa Clara located within the old city walls. At old monastery converted into a plush luxurious hotel. The beautiful cloister is intact with exotic birds and plants and creates an oasis from the bustle outside. The hotel also has a huge pool, night club with great salsa music, its regular restaurant, and its famous haute cuisine restaurant 1621, which is probably the finest in all of Cartagena. But perhaps best of all is the staff and support from the butlers Jeremy, Luis, Rudy and Ernesto, to make sure your stay and excursions are easy and smoothly handled. Very helpful for those who do not speak Spanish and want to make sure when you venture out all will be perfectly and safely managed. When we return to Cartagena, no doubt it will be at the Santa Clara. Enjoy!

Dear Ron P, Thank you for your kind and thoughtful review of your recent stay at Sofitel Legend Santa Clara Cartagena. We are delighted to hear that you appreciated the unique charm of our historic hotel, as well as the beauty of our cloister and lush surroundings. It is particularly gratifying to know that our team members, including Jeremy, Luis, Rudy, and Ernesto, contributed positively to your experience. We take great pride in providing attentive service and ensuring that our guests feel well-supported during their stay, especially when navigating the local area. Your acknowledgment of our facilities, including the pool and our acclaimed restaurant 1621, is greatly appreciated. We look forward to welcoming you back on your next visit to Cartagena, and we hope to provide you with another memorable experience. Jesús López Guest Relations Manager

Customer review rating 3.0/5

Ronit L. Friends - Confirmed reviews ALL

Hotel was very mediocre - from check in to room to service. Beds were very average. Bathroom as below adequate with an empty tissue box and a lock that didnt work so got locked inside bathroom.

Customer review rating 4.5/5

Gabriel T. Business - Confirmed reviews ALL

First class accommodations in the heart of the wall city of Cartagena

Dear Gabriel T., Thank you for your kind words regarding your experience at Sofitel Legend Santa Clara Cartagena. We are delighted to hear that you appreciated our prime location and first-class accommodations. It is our pleasure to provide exceptional service to our guests. Jesús López Guest Relations Manager

Customer review rating 5.0/5

Maria A. E. L. V. Families - Confirmed reviews ALL

Impecable

Estimada Maria A. E. L. V., Agradecemos sinceramente sus amables palabras sobre su experiencia en Sofitel Legend Santa Clara Cartagena. Nos complace saber que disfrutó de un servicio impecable y un ambiente espectacular. Su satisfacción es nuestra prioridad. Atentamente, Jesús López Gerente de Relaciones con Huéspedes

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Other web-users rate our hotel

  • 263 reviews 9.5/10 Location
  • 352 reviews 6.4/10 Room
  • 761 reviews 9.1/10 Service
  • 272 reviews 9.2/10 Food
  • 245 reviews 8.8/10 Amenities
  • 164 reviews 9.3/10 Breakfast
  • 164 reviews 8.7/10 Vibe
  • 137 reviews 4.9/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.