Sofitel Legend Santa Clara Cartagena

Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.8/5 1,533 reviews

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Hotel extras

  • In the heart of Cartagena

  • French style and local culture

  • The best option in town to make your wedding dreams come true

  • The pool, hotel icon and favorite place of our guests

  • Best South American hotel - Conde Nast Traveler Reader's Choice Awards

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
CARTAGENA
Colombia

GPS:10.428294, -75.547714

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

An area inspired by the best in French style with fixtures, architectural techniques and features that date back to the Columbian republican era. A spellbinding experience that contrasts with the history our luxury rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,533 reviews

TripAdvisor Rating  4.5/5  2,604 reviews

Brunch in the Garden

TripAdvisor rating 5.0/5

rutht487 Friends getaway - TripAdvisor review

The ambiance is beautiful. Thr garden was alive and blooming, with chirping birds and bright sunshine. Then, the meal began. Everything was freshly prepared and delicious. The mimosa used fresh orange. Everything was beautifully presented.

Best hotel I’ve ever stayed at!!!!!

Customer review rating 5.0/5

Isabel A. Friends - Confirmed reviews ALL

This was the most beautiful hotel with the best and friendliest staff. Not the mention the location is perfect and the food is amazing. I can’t say one bad thing about this place. Maybe that the beds are too soft. Such lovely people and views it’s a whole experience to stay here and experience the history and culture of this historical site.

Dear Isabel, It is very flattering to read such excellent comments, we are immensely grateful for choosing us and giving us such an excellent rating. We work every day with attention to detail and service so that everyone has an incredible stay and you are an example of that. Our restaurants are the best and we are very pleased that you were able to try them and that you loved them. About the beds we have a feather bedding that makes them soft, we would have liked to receive this comment during your stay to be able to solve it in time. We are sure that in a next stay you will be better served than ever. We wish you a safe return home and we are here for you always. Sincerely, Bertha Padilla Guest Relations Coordinator

Amazing Staff and Wonderful Location

Customer review rating 5.0/5

Stephanie A. Families - Confirmed reviews ALL

Our stay at Santa Clara was, in a word, phenomenal. The location, the staff, and beauty of the hotel was indescribable. Anything we needed, there was always a staff member to help us. We even wanted wedding information last minute and they were able to get someone to help us and give us information before we departed. We loved our stay and are looking forward to coming back. We also wanted to personally thank Rafael Lopez (concierge), Herrera (doorman), Jose Guette (banquets), and Jimmy. These individuals made our stay incredible and we wanted to personally thank them for their hospitality.

Dear Stephanie, What a thrill to read this review! Providing legendary, unique and unforgettable experiences is what we do and we are so glad you were so happy. We really appreciate you choosing us and especially such kind words for our ambassadors who work their hearts out every day, they will read these comments and be very happy. We thank you for taking the time to give us feedback on your stay and your rating. Remember that we are your home in Cartagena, our facilities, restaurants, staff are at your disposal for whatever you require. We send our most sincere words of gratitude for coming and above all good return home. Sincerely, Bertha Padilla Guest Relations Coordinator

Very Good Stay

Customer review rating 4.0/5

Partha B. Couples - Confirmed reviews ALL

We had a wonderful time with some of the staff. People like Amaury made our day. We really loved his attention to detail and also going above and beyond by summoning the medics when my partner was feeling sick. Our room was okay though it was on the 5th floor and had a large balcony. We enjoyed our breakfasts with Eduardo and Jose. All in all we enjoyed our stay with you.

Dear Parthasarathy, Thank you very much for choosing us as your home in Cartagena and for your important feedback. Your opinions are the most important thing for us. Our ambassadors have warmth in their treatment and are passionate about service, Amaury, Eduardo and Jose will be very happy to read this comment. We are prepared for any situation and of course we will gladly maximize our attention in any situation where the health of our guests is involved. We look forward to returning to provide delicious breakfasts and continue to offer a luxury service. Happy homecoming and best regards. Sincerely, Bertha Padilla Guest Relations Coordinator

We’ll located & Good stay

Customer review rating 5.0/5

Juan O. Couples - Confirmed reviews ALL

Extremely satisfied

Dear Juan O., We greatly appreciate your comments regarding your stay at Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive comments. All our ambassadors are willing to provide the best service and we work day by day in every detail to create magnificent stays. We look forward to welcoming you back and of course to give you the best of welcomes. Sincerely, Bertha Padilla Guest Relations Coordinator

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Other web-users rate our hotel

  • 373 reviews 9.8/10 Location
  • 462 reviews 7.4/10 Room
  • 1,894 reviews 9.5/10 Service
  • 759 reviews 9/10 Food
  • 358 reviews 9/10 Amenities
  • 341 reviews 8.9/10 Vibe
  • 191 reviews 8.7/10 Breakfast
  • 178 reviews 8.6/10 Pool

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