Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 1,599 reviews

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Description

Hotel extras

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

Our accommodation(s)

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Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
CARTAGENA
Colombia

GPS:10.428294, -75.547714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,599 reviews

TripAdvisor Rating  4.5/5  3,063 reviews

Certificate of excellence 2024

Thankful for this wonderful experience.

TripAdvisor rating 5.0/5

rebecca c TripAdvisor review

Absolutely wonderful and magical in every way! This was a luxury experience before I even got to Cartagena. I was traveling solo for a friends wedding that was at another hotel. The staff here took such great care of me to give me recommendations and feel safe in Colombia as a single woman. I loved my room- it was a two story suite. The food here was delicious. I loved breakfast lunch and dinner! The hotel is beyond beautiful and historical and such a great location. The service here was just unbeatable. I need to give a special shoutout and thank you to Resfa who works in guest services, WOW she was so kind and helpful to me- on the night of my friends wedding, my dress actually came apart and I didn’t know what to do. She came to my room to help me and we ended up calling housekeeping, Resfa and another staff member sewed me into my dress with green thread even that matched my dress and saved the day. After that she spent a good twenty minutes with me walking around the hotel to take photos of me all dressed up! I will add the photo here. Thank you again Resfa! The butler service is absolutely amazing. I texted them all the time and they were ALWAYS there quickly to take care of any needs with a smile. Carlos and Diego were some of my butlers who were outstanding and helped me when I needed it the most. Traveling solo, I ate at the restaurant alone a few times and the staff were so kind to me there and made it a fun experience. I absolutely adored Leandro as my server at the restaurant in the garden. I also visited the spa one day for a facial and massage- it was very nice! And then had a pool day in a cabana and the service at the pool was great as well. Truly I love this place!!! I cannot wait to come back again.

Overall the service was amazing the hotel was beautiful !

TripAdvisor rating 5.0/5

Darrian G TripAdvisor review

The Hotel was great !The airline lost our luggage and Jeremy in the concierge area was extremely helpful and contacted the airline all day until my luggage was delivered also in the meantime he assisted us with getting clothing in the meantime.

Fantastic massage

TripAdvisor rating 5.0/5

Kayla_london TripAdvisor review

I had a massage in the spa with Sonia and it was incredible. She is very talented and clearly very knowledgeable as her deep tissue massage was superb and loosened all my knots. I would highly recommend and hope to come back for another treatment soon.

Perfect location beautiful place

Customer review rating 4.5/5

Karina C. Couples - Confirmed reviews ALL

Excellent location within the historic area. Service was great, great restaurants and shopping close by. Will definitely come back! The only thing missing was a great breakfast buffet… it’s good but not amazing .

Relaxing piece of heaven

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

From the staff to the room to the decor to the feeling, it was absolute paradise.

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Other web-users rate our hotel

  • 488 reviews 9.7/10 Location
  • 603 reviews 7.4/10 Room
  • 1,628 reviews 9.5/10 Service
  • 492 reviews 9/10 Food
  • 412 reviews 8.7/10 Amenities
  • 332 reviews 9/10 Vibe
  • 227 reviews 9/10 Breakfast
  • 187 reviews 9/10 Pool

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