Sofitel Legend Santa Clara Cartagena 5 stars
Customer review rating (ALL Rating) 4.8/5 1,318 reviews
In the heart of Cartagena
French style and local culture
The best option in town to make your wedding dreams come true
The pool, hotel icon and favorite place of our guests
Best South American hotel - Conde Nast Traveler Reader's Choice Awards
Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
0 CARTAGENA
Colombia
RAFAEL NUNEZ At 2.8km / 1.74 miles - Shuttle paying
RAFAEL NUÑES INTL AIRPORT At 2.8km / 1.74 miles
ANILLO VIAL At 22km / 13.67 miles
GPS:10.428294, -75.547714
Check-in from - Check out up to
A dining room with 400 years of history where the Chef invites you to enjoy a tasting menu and to experiment with the best local products, a detailed cuisine, full of surprises to live an unforgettable moment
Jardín Santa Clara is an ideal warm space to experience new sensations of freshness, tranquility and security. Enjoy our gastronomic/beverage offering with a sustainable, healthy and accessible concept.
Found next to the hotel's swimming pool, the pool bar is the ideal place to indulge in a refreshing cocktail alongside a variety of menu options. Enjoy a unique atmosphere while basking in Cartagena's sun and its tropical climate.
Named after its original use in the old convent, this exclusive bar lounge is the place to enjoy exclusive cocktails and listen to live music. Famous for its renowned mojitos, creative cocktails and a delicious range of tapas.
Botika is an outdoor bar with a panoramic view over the Caribbean Sea, where glamour blends with fun: clarified cocktails, soft drinks, hookahs, jacuzzi. BBQ and live music.
In Cartagena's tropical climate, the outdoor pool is the ideal place to enjoy refreshing cocktails and a la carte snacks. A sunny, cool and pleasant place for truly legendary moments.
Completely redesigned with state-of-the-art fitness equipment, the Sofitel Fitness is reserved exclusively for our hotel guests. Experience a workout in one of Cartagena's most exclusive fitness centers.
Ancestral traditions of holistic treatments from around world meet refinement and technique of French cosmetology to create Sofitel Spa, where mind and spirit follow body for a rejuvenating experience.
We take care of everything for your dreamed-of wedding day, right up to the minutest detail. We turn your dream into a reality filled with romance against a magical backdrop, such as the Capilla del Convento chapel and French-style function rooms.
An area inspired by the best in French style with fixtures, architectural techniques and features that date back to the Columbian republican era. A spellbinding experience that contrasts with the history our luxury rooms.
Accessible room
Accessible room
Luxury Living
Customer review rating 5.0/5
Jaysheel H. Couples - Confirmed reviews ALL
Great Stay and Superb Hotel
Customer review rating 5.0/5
Jc C. Families - Confirmed reviews ALL
Dear Mr. C., We highly appreciate you took the time to review your experience with us. It is a real pleasure to know that you enjoyed your experience with us. At Sofitel we strive to provide the most sophisticated service in the city, this is the reason why your opinion is very important for us. We look forward to welcoming you again. Regards, Daniela Martinez Guest Relations Manager
Beautiful
Customer review rating 5.0/5
Kehinde D. Families - Confirmed reviews ALL
Dear Kehinde D., We highly appreciate you took the time to review your experience with us. It is a real pleasure to know that you enjoyed your experience with us. I will share your comments with the Quality Manager, this review help us to improve in our service. At Sofitel we strive to provide the most sophisticated service in the city, this is the reason why your opinion is very important for us. We look forward to welcoming you again. Sincerely, Daniela Martinez Torres Guest Relations Manager
Customer review rating 3.0/5
Vida C. Couples - Confirmed reviews ALL
Dear Mrs. C., We highly appreciate that you chose us while you were visiting Cartagena and your comments about your experience in our property. Your observations are very value for us since it is an opportunity for us to improve our service. The well being and satisfaction of our guests are our priority and that is the reason why since you reported noise we started to find a solution for you. As I informed you upon check out time, preventive maintenance is performed all our room periodically; we usually work on small details that doesn’t affect the comfort of other guests and I apologize because for you it was not the case. We offer a solution while you were in the hotel but you didn’t agree and as a gesture of gratitude complementary transfer back to the airport. Again, we are very sorry about what happened during your stay and we have learned from this situation. We truly hope we can welcome you again and create a memorable experience for you. Sincerely, Daniela Martinez Torres Guest Relations Manager
Great Hotel
Customer review rating 5.0/5
Cristine P. Couples - Confirmed reviews ALL
Dear Mr. Beauchamp, Thank you for the positive review of our hotel. We are very pleased that you enjoyed your stay. I will share it with all our team. I am sure that they will be happy to know that you had a pleasant stay with us. Your kind review is highly motivating as it is our priority to exceed our customer’s expectations. We hope you let us welcome you again. Sincerely, Daniela Martinez Torres Guest Relations Manager
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