Hotel Majapahit Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,260 reviews

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Hotel Majapahit Surabaya - MGallery Collection - Image 1
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Hotel Majapahit Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Hotel Majapahit Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,260 reviews

TripAdvisor Rating  4.5/5  1,516 reviews

Certificate of excellence 2023

Stunning colonial retreat

Customer review rating 4.5/5

Jayne Business - Confirmed reviews ALL

This stunning boutique hotel is located in a Central location, yet as soon as you step inside you feel like you are a million miles away from the hustle and bustle.

Dear Jayne B., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.

A Hotel, a Gallery and a Garden.

TripAdvisor rating 5.0/5

Duan L TripAdvisor review

Surabaya is my first stop in Indonesia, and Mahapahit really leaves me a very good first impression. It reminds me of the Fujiya Hotel in Hakone, which is also a hotel with a history of more than a century in Japan, only with more affordable price, better sunshine and better location. You can also tell what a great place this is from the beautiful smiles on the faces of the staff here. I just hate it that bromo is so far that I have to check out early, will come again for Surabaya and Majapahit and spend more time here for sure.

Dear Duan L, On behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel, the facilities, and the genuine service that we offer. I have taken the liberty to share your feedback in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon. We hope to have the chance to welcome you back soon, Very Best Regards, Kahar Salamun General Manager

Best!

TripAdvisor rating 5.0/5

hwanfux TripAdvisor review

Best services, i liked the breakfast, compliments, etc. I would like to recomend Majapahit hotel to my families, friends, and colleagues as the best hotel to stay on, wether on vacation, honeymoon, and else. Many thanks to u all, GodBless.

Dear Hwan Fu Xin, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day, and enjoyed every aspect and it is such a delight knowing that you have something to remember from this hotel especially the excellent service provided by our team. I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

Great staff and good location.

Customer review rating 4.0/5

Michael O. T. L. Couples - Confirmed reviews ALL

We loved the Majapahit Hotel on its beauty of yesteryears but still able to maintain a beautiful natural setting of the current. The rooms were great and quiet surrounding gives a wonderful inner peace . We had a few slight unwanted guests in the room in the form of 1. bed bug , which I terminated it with dried blood still embedded 2. Numerous mosquitoes causing us some irritating moments in the middle of the night. The Housekeeping took the necessary steps to try solving these problems which was appreciated. Though our room was closed all the time , I think the problem is associated with having a garden surrounding. Overall , we were in awe on the beauty and setting of the HotelMajapahit .

Dear Michael O., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

Fantastic Stay

Customer review rating 5.0/5

Jl Couples - Confirmed reviews ALL

Our stay was absolutely amazing from start to finish. It began with an early check-in, followed by incredibly attentive service, including thoughtful handwritten recommendations for places to visit. Throughout our stay, the level of personal care and outstanding service truly elevated the entire experience. The heritage building, set in a historical location, is beautifully maintained, and the rooms are both charming and comfortable. We absolutely loved it and highly recommend trying it for yourself!

Dear Kee Jiun L., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

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Other web-users rate our hotel

  • 464 reviews 9.4/10 Location
  • 784 reviews 7.9/10 Room
  • 900 reviews 9.2/10 Service
  • 5 reviews 8.3/10 WiFi
  • 552 reviews 8.9/10 Vibe
  • 551 reviews 8.4/10 Amenities
  • 360 reviews 8.9/10 Breakfast
  • 359 reviews 8.8/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.