Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,770 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,770 reviews

TripAdvisor Rating  4.4/5  509 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Cassie I. Couples - Confirmed reviews ALL

Stayed for HYROX, so convenient to get to, easy to access from the freeway which was a bonus. Comfortable, perfect for the night. Reception and staff were fantastic and we were able to have a late check out which was a great.

Dear Cassie, Thank you for letting us know how satisfied you were with your recent stay. We’re thrilled you found our location ideal for your HYROX event and enjoyed the easy highway access. It’s wonderful to hear your stay was comfortable and our team made a positive impression. We’re glad the late checkout added convenience to your visit. It would be our pleasure to have you return on another occasion. Very best wishes, Novotel Melbourne South Wharf Team

Customer review rating 4.0/5

Gavin G. Couples - Confirmed reviews ALL

Signage in the car park was non existent, never been there before so spent too long just working out where to go

Dear Gavin, We appreciate the time you have taken to share your feedback. We appreciate your continued loyalty as a Silver ALL member and are glad to see you rated both our hotel and the program highly. That said, we sincerely apologize that navigating the car park proved challenging. Our team is currently reviewing wayfinding options to ensure clearer guidance for future guests. Nonetheless, we hope you managed to explore our prime location near the Melbourne Convention Centre and DFO shopping during your stay. We hope that we have the pleasure of welcoming you back in the future. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 4.0/5

Kelly S. Solo - Confirmed reviews ALL

Lovely hotel and staff, great location. Shower head needs fixing and food was incredibly slow in an empty restaurant.Staff were absolutely fantastic at every point though. Hotel was clean.

Dear Kelly, Thanks for your positive review. We’re delighted that you found our team welcoming and noticed our high standards of cleanliness throughout your stay. Our staff truly values creating memorable moments for all our guests. That said, we sincerely regret that some aspects of your stay fell short of your expectations. We’ve taken your feedback about the bathroom and dining efficiency to heart and will review our maintenance checks and service protocols to ensure smoother experiences for future visits. We’re also glad our proximity to MCEC added convenience to your trip. It’s wonderful to know this made your visit more enjoyable, especially for events at the convention centre. We hope to welcome you back again. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Spiro V. Business - Confirmed reviews ALL

2 nights stay for business.

Dear Spiro, Thank you for your feedback. We’re delighted your recent stay with us met your expectations. It’s wonderful to know our stylish rooms and captivating views enhanced your experience. Our team takes pride in delivering memorable moments, especially through Mr. Carpano’s vibrant dining atmosphere and hearty Italian offerings. We’re equally thrilled you appreciated the convenience of our reception services and the benefits of your ALL Accor membership. Your loyalty is invaluable, and we look forward to welcoming you back for another seamless business trip or leisure getaway in the future. We look forward to seeing you again. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 4.0/5

Steve B. Business - Confirmed reviews ALL

Good, no issues at all

Dear Steve, Thanks for this great rating. We’re thrilled your stay met your needs and that you had a smooth check-in experience at our reception. Our team takes pride in ensuring our guests, especially our ALL Accor Silver members like you, enjoy a seamless visit. It’s wonderful to know you’d recommend both our hotel and the loyalty program to others. We value your support and look forward to welcoming you back, whether for business or leisure. We hope to be able to welcome you back in the future. Best regards, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

  • 2,100 reviews 9.2/10 Location
  • 2,688 reviews 8.2/10 Room
  • 2,559 reviews 8.5/10 Service
  • 63 reviews 5.8/10 WiFi
  • 1,134 reviews 8.8/10 Cleanliness
  • 582 reviews 6.7/10 Breakfast
  • 511 reviews 5.3/10 Value
  • 428 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.