Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,463 reviews

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Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,463 reviews

TripAdvisor Rating  4.5/5  492 reviews

Certificate of excellence 2024

Repeat customer

TripAdvisor rating 5.0/5

kylieb395 Couples - TripAdvisor review

Was more than happy to rebook after our first stay , especially when you can get great deals - perfect location for DFO south wharf and the Melbourne Convention centre

Dear Kylie, Thank you very much for your kind review. We are incredibly pleased that your experiences with us have consistently met your expectations, prompting you to return for another stay. We are delighted that you found our strategic location, adjacent to the DFO South Wharf and the Melbourne Convention Centre, to be a highlight of your visit. It is always our aim to provide our guests with exceptional service and a convenient stay, right in the heart of Melbourne's bustling environment. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Outstanding experience

Customer review rating 5.0/5

Nathan Business - Confirmed reviews ALL

My experience from check-in to departure was excellent. The staff were friendly, knowledgeable and helpful. They focused on the small things, anticipated what I would need next and went that extra mile to make sure things got done. The room was perfect from my perspective. Nothing over the top but everything you need - simple, modern and clean finishes. Finally, the location is perfect if you're spending time on the South Wharf.

Perfect stay very pleased

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

My stay at Novotel was great the room was a good size with a perfect room arrangement. The room was very clean and tidy I will definitely stay again one day.

Well located

Customer review rating 5.0/5

Vivienne Couples - Confirmed reviews ALL

We stayed one night to go to the Lume, everything was amazing, had dinner in the restaurant which was excellent and ordered room service for breakfast. Would definitely stay here again.

Great Experience

Customer review rating 5.0/5

Reginald Solo - Confirmed reviews ALL

Awesome check in experience, being an Accor member my room was already prepared and ready by 10am. I wasn’t expecting an early check in or requested one but staff there had anticipated this, I had just arrived on an early morning flight so this was much appreciated. The usual check in time is 2pm. When checking out I had asked if it was possible to store my bags for a few hours and they were happy to do it. I collected my bags from the concierge desk downstairs using the receipt I was given, had no issues at all. Every staff member I spoke to was friendly, the location was good - will stay again the next time I travel to Melbourne.

Dear Reginald, Thank you very much for this kind review of your recent stay. It delights us to know that your stay at Novotel Melbourne South Wharf was so positive. We are pleased that you appreciated the prompt readiness of your room, facilitated by our attentive team, and our convenient luggage storage service. It is wonderful that our staff's friendliness and our prime location contributed to making your visit memorable. We look forward to seeing you again soon. Best regards, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

  • 2,046 reviews 9.2/10 Location
  • 2,655 reviews 8.4/10 Room
  • 2,475 reviews 8.8/10 Service
  • 45 reviews 6.1/10 WiFi
  • 1,076 reviews 9/10 Cleanliness
  • 619 reviews 6.7/10 Breakfast
  • 464 reviews 5.6/10 Value
  • 425 reviews 9.2/10 Vibe

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