Information message

Novotel Leicester Hotel 4 stars

Customer review rating 4.4/5 88 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Leicester
See on a map
+ 11 Services

Hotel extras

  • Leisure facilities including a state-of-the-art gym

  • Central location close to Highcross Shopping Centre

  • Complimentary Wi-Fi

  • City centre location with car parking

  • An ALLSAFE Clifton Environmental certified Hotel.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • EMA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 6 Meeting room(s)
  • Business center with support staff Paying

Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS leicester
united kingdom

Tel: +4401164820440

Check-in from 14h00

Check out up to 12h00

  • BUSS :  Various Leicester Haymarket Bus Station

  • RER :  Various Leicester Station

  • By plane

    EAST MIDLANDS At 30.58km / 19 miles

  • By plane

    EMA At 35.73km / 22.2 miles - Shuttle paying

  • By car

    JC21 M1 At 11.27km / 7 miles

  • By train

    LEICESTER At 0km / 0 miles

  • By train

    LEICESTER At 0km / 0 miles

GPS :52.636879, -1.139759

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our restaurants and bars

NINEB

Type of cuisine: Regional

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our friendly staff. Our buzzing bar offers the perfect place to relax and unwind.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 258

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Leicester

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

88 reviews

tripadvisor

TripAdvisor Rating 4.0/5

21 reviews

Customer review rating 5.0/5

Allison Solo - 27/07/2021 Confirmed reviews ALL

Such lovely people well done

Dear Allison A., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Recommended

Customer review rating 4.0/5

Stephen Solo - 25/07/2021 Confirmed reviews ALL

Large well appointed room. Great AC convenient location close to shops and restaurants. Friendly staff. Check in slow due to a mess up with booking. Convenient free parking very useful

Dear Stephen O., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our car park is chargeable at £10 overnight for hotel guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team @ Novotel Leicester

Comfortable and efficient

Customer review rating 4.5/5

Sean L. Business - 24/07/2021 Confirmed reviews ALL

Smooth

Dear Sean L., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. We will share your comments with our team especially Manpreet. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To know more about your ALL benefits, please go to www.all.accor.com and choose loyalty program from the main menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team @ Novotel Leicester

Nice new hotel

Customer review rating 4.5/5

Karl B. Families - 24/07/2021 Confirmed reviews ALL

Stayed here for one night with pariahs three children. We had two rooms with adjoining doors. Rooms were nice and clean, hotel is very nice. Air conditioning was great as it was hot outside. Hotel is located near the centre of shops and restaurants. Car park is a 2 minute walk away and we were charged £10 a night to park, I would have thought parking would be free to residents. Breakfast was £11 per adult and the children ate free which we thought was ok value. It was continental and English breakfast and seemed to be unlimited. I would definitely use this hotel again in the near future, however in a few years time it will not be as nice as the workmanship was poor, damp stains through the wall from the shower, grout coming out of tiles etc. This hotel will probably get ‘tired’ very quickly

Dear Karl, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Manpreet Singh Operations Manager

Well located. Easy to find

Customer review rating 5.0/5

The T. C. Solo - 19/07/2021 Confirmed reviews ALL

Really nice hotel and as a travel agent I will certainly recommend this hotel to my clients. Location, rooms, parking, staff, everything was great

Dear Nassima M., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Good location

Customer review rating 5.0/5

Gareth J. Couples - 19/07/2021 Confirmed reviews ALL

Very satisfying

Dear Gareth j., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Decent stay

Customer review rating 2.5/5

Anon Business - 16/07/2021 Confirmed reviews ALL

Everything was okay. There's a blonde girl at the reception and she's just plain rude. All other staff and brilliant

Dear Jasvir V., Thank you for taking the time to tell us about your experience at the Novotel Leicester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manpreet Singh Operations Manager
Customer review rating 4.0/5

Niki Business - 16/07/2021 Confirmed reviews ALL

nice hotel, comfy big rooms with lovely bed , nice restaurnat facilities but foudn the seafood risotto completely bland and tatsteless.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Manpreet Singh Operations Manager

Will return!

Customer review rating 4.0/5

Trevor C. Business - 16/07/2021 Confirmed reviews ALL

Overall the experience was very good but it was obvious that some staff were new and inexperienced

Dear Trevor, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Manpreet Singh Operations Manager

Excellent position for hotel

Customer review rating 4.5/5

Jeremy B. Business - 14/07/2021 Confirmed reviews ALL

Very friendly staff

Dear Jeremy b., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Well located

Customer review rating 5.0/5

Jennifer Solo - 14/07/2021 Confirmed reviews ALL

Well stay, very neat and beautiful hotel. Staffs very helpful and friendly

Dear Jennifer D., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Poor from start to finish

Customer review rating 0.5/5

Mathew Business - 13/07/2021 Confirmed reviews ALL

We had people screaming and banging on our room doors, police shouting, all whilst trying to sleep. No tea and coffee in the room, room not cleaned and a complaint that wasn't handled and replied to.

Dear Matthew H., Thank you for taking the time to tell us about your experience at the Novotel Leicester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please email me direct before your next visit and I will try my best to upgrade you to one of our executive rooms as a gesture of goodwill. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours's Sincerely, Manpreet Singh Operations Manager

Comfy, Clean and Classy

Customer review rating 5.0/5

M. H. Friends - 13/07/2021 Confirmed reviews ALL

We loved our twin room a LOT - it was spacey, airy, clean and so comfortable. We were able to cast our own music on the Smart TV which was an absolute bonus. We played many games in the seating area by the windows in our room. The beds were very comfortable. The breakfast was great - Well organised despite the changes they have had to make because of Covid19. We would definitely stay here again.

Dear Hubbard M., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet Singh Operations Manager

Great Modern Hotel

Customer review rating 4.0/5

Anonymous Business - 08/07/2021 Confirmed reviews ALL

Hotel is modern clean and quiet so perfect for a business trip or leisure stay. Hotel staff were friendly and helpful. Breakfast was excellent and coped well with my Gluten Free diet. Only downside to the stay was the service in the bar!! you could have died of thirst waiting for a drink, we had to ask 2 or 3 times for someone to come and take our order as we couldn't just go to the bar (covid rules).

Dear Steve M., Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Leicester We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Yours sincerely, Manpreet Singh Operations Manager

Awesome hotel. Great features

Customer review rating 5.0/5

Keith B. Business - 05/07/2021 Confirmed reviews ALL

I had a great stay, the hotel was really clean and the team were following guidelines for Covid. The rooms are well equipped for business of pleasure, this time was business for me and it was great. I want to bring my family back next time. Dinner was so tasty, I had the beef medallions with black pudding. It was divine! Managed to enjoy a good session in the gym too. Great amount of equipment and state of the art gear! I can’t wait to come back.

Dear Keith B., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manpreet SIngh Operations Manager

Nice new hotel but manager could have done more

Customer review rating 3.5/5

K. Families - 05/07/2021 Confirmed reviews ALL

Had a night stay for 4 rooms

Dear k., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Manpreet SIngh Operations Manager

Great car park

Customer review rating 4.5/5

Anonymous Families - 05/07/2021 Confirmed reviews ALL

Great location

Dear Larisa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Manpreet Singh Operations Manager

Fantastic Stay

TripAdvisor rating 5.0/5

Wayne W Business - 11/12/2020 TripAdvisor review

This is an excellent Hotel - very welcoming and warm greetings, i stayed hear for 2 weeks in total and nothing changed from the high standard of service being delivered. Rooms are luxurious and modern and the showers are far better than the normal hotels shower in a bath . Food is excellent even with the limited menu .

Dear Wayne. Thank you taking time to post your review. We are pleased to hear that you enjoyed your stay with us. It is the feedback like yours which motivates us providing excellent service to our guests. We hope to welcome you back again soon! Kind regards

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in leicester