The Sebel Auckland Manukau 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,950 reviews

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Description

Hotel extras

  • Just 10.7 km (20 minutes) from Auckland Airport

  • Studio and apartment room types available

  • Meetings rooms and events available

  • Close to Due Drop Events Centre and Rainbows End theme park

  • 24-hour reception

Our accommodation(s)

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Hotel location

The Sebel Auckland Manukau

16 Lakewood Court, Manukau
2104 AUCKLAND
New Zealand

GPS:-36.993365, 174.88687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ORA BISTRO

ORA Bistro offers contemporary New Zealand cuisine in a relaxed setting for breakfast, lunch and dinner. With stunning décor and an intimate seating, there is no better place to host your next corporate or social event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,950 reviews

TripAdvisor Rating  4.4/5  176 reviews

Customer review rating 4.5/5

Jo A. Families - Confirmed reviews ALL

Easy check in, easy parking, great room. The Sebel was very accommodating & put us & my in-laws in a room next door. Comfy bed, room service was yum. Will definitely be staying again next time we’re in Auckland.

Kia Ora Jo, Thank you so much for your lovely review and for choosing to stay with us during your family visit to Auckland. We’re delighted to hear that you enjoyed an easy check-in, convenient parking, and a comfortable room — and we’re especially glad we could accommodate you and your in-laws in neighbouring rooms. It’s wonderful to know that our room service hit the mark as well! We’re thrilled that every aspect of your stay, from the cleanliness to breakfast and our team’s service, earned top marks. Your kind words mean a lot to us, and we truly appreciate your loyalty as an ALL Classic member and Accor Vacation Club member. We look forward to welcoming you back on your next trip to Auckland — it will be our pleasure to host you again. Kind regards, Steph Dela Pena Front Office | Assistant Manager

Customer review rating 4.0/5

Parmila W. Families - Confirmed reviews ALL

rooms ok. food ok . breakfast ok as not much variety. asked for extras and got charged. most hotels don't charge for extra orders like omelette . bit disappointing. i ordered a second room with breakfast but upon arrival when asked, i was advised breakfast not included and needed to be added. not a good experience . i did not get a free night as was charged $45 for it but was told by Allaccor that it is a free night with $0.00. i also was not provided with breakfast for this day and got charged on the day. no a very good experience.

Dear Parmila W., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you generally enjoyed your visit. However, we regret to learn that there were aspects of your experience that did not meet your expectations. Concerning the breakfast options, the breakfast was charged from the other room as there were no packages enclosed. It is our policy to charge for additional orders, and we understand this may differ from other establishments. We apologize for any confusion regarding breakfast inclusions and the charges regarding the free night was towards the deluxe upgradation you booked. Your experience regarding the free night and breakfast was noted, and we will ensure that this information is clarified for future guests. We value your comments and hope to have the opportunity to provide you with a more satisfying experience in the future. Best regards, The Sebel Auckland Manukau

Customer review rating 5.0/5

Ron T. Business - Confirmed reviews ALL

Our 4th stay at Sebel Manukau. The smiling and courteous Staff are a credit to the Hospitality Industry. My Company has serviced the Hospitality Sector for 50 years so I speak with sincerity when I say that the Staff at Sebel Manukau set the “bar” for other Hotels to aspire to.

Dear Ron T., Thank you for your wonderful feedback regarding your experience at The Sebel Auckland Manukau. We are delighted to hear that our location is convenient for your business needs and that you have consistently enjoyed hassle-free parking. It is truly rewarding to know that our staff's courteousness has left a lasting impression on you, and we appreciate your high praise. Your recognition of their efforts inspires us to maintain our standards of excellence in hospitality. Thank you once again for your kind words, and we look forward to welcoming you back for your fifth stay. Best regards, The Sebel Auckland Manukau

Customer review rating 4.5/5

Sean D. Business - Confirmed reviews ALL

Room provided by contract. Fantastic central location with kitchette (neat), & all the staff most helpful & friendly; thought charging for parking a bit checky though hence a deduction in points score

Dear Sean D., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our central location and found our staff to be helpful and friendly. We appreciate your thoughts on the parking charges and will take your feedback into consideration. Goodbye and best wishes, The Sebel Auckland Manukau

Customer review rating 5.0/5

Leslie H. Couples - Confirmed reviews ALL

The Sebel Manukau never disappoints. I've stayed here 3 times over the past year for both work and travel and all the rooms have been at a beautiful clean tidy standard. Well done to all the friendly team :)

Kia Ora Leslie, Thank you so much for your fantastic review and for choosing to stay with us again. We are truly delighted to hear that The Sebel Manukau continues to be your preferred choice for both work and leisure. Your kind words mean a lot to our team. It’s wonderful to know that you consistently find our rooms beautifully clean and tidy, and that every stay has met your expectations. We’re also thrilled that your booking experience through the Accor ALL app was seamless and convenient. Your perfect scores across all areas—from arrival and accommodation to breakfast, WiFi, and cleanliness—are incredibly encouraging. Our team takes great pride in delivering warm, friendly service, and we’re grateful for your recognition of their efforts. Thank you once again for your loyalty and for recommending us so highly. We look forward to welcoming you back for your next stay. Kind regards, Steph Dela Pena Front Office | Assistant Manager

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Other web-users rate our hotel

  • 541 reviews 9.1/10 Location
  • 1,073 reviews 8.9/10 Room
  • 1,154 reviews 9.5/10 Service
  • 16 reviews 7.1/10 WiFi
  • 473 reviews 8.9/10 Cleanliness
  • 357 reviews 8.5/10 Food
  • 191 reviews 9.9/10 Vibe
  • 184 reviews 8.5/10 Amenities

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