Name: Pullman Rotorua Hotel | ALL - ALL
Address: 1135 Arawa St, ROTORUA, 3010, NZ
Telephone: +6473439750
Rating: 4.5

Pullman Rotorua

Hotels combining lifestyle and design, for business and leisure

Pullman Rotorua is located in the city and only moments away from the lakefront. It is surrounded by surreal scenery and iconic attractions. Discover shooting geysers, bubbling mud, natural hot springs and magical forests. The hotel has 130 rooms and suites, a gym, vibrant restaurant, chic bar and 4 dynamic meeting rooms with internet connectivity. The perfect base to explore the region's geothermal paradise.

Conveniently located, the Pullman Rotorua is close to Rotorua Lake, Convention Centre and Government Gardens, perfect for any traveller to this gorgeous, natural locale. Nearby hot springs and geysers make for some of the best natural baths on the planet. Tamaki Maori Village, Polynesian Spa, is just 1km away.

Rotorua is a true wonder of nature, with hot springs aplenty, tourists often visit to relax and soak in the natural mineral water of the region. The Pullman Rotorua, in the heart of the city, gives guests opportunity to experience Rotorua first hand.

Come and visit us and discover where modern style and natural wonder meet.

Robert Andren, Hotel Management

Hotel extras

Steps away from bars restaurants & shopping
Close to geothermal hot springs
Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce
Bright, flexible space for effective events

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, City View

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

SUPERIOR ROOM, 2 Queen Size Beds, Lake View

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Queen size bed(s)
Views: Lake View

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Room

SUPERIOR ROOM, 1 King Size Bed, Lake View

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

See availabilities

Room

SUPERIOR ROOM, 2 Queen Size Beds, City View.

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

See availabilities

Room

Deluxe City View Room with 1 kingsize bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Deluxe Lake View Room with 1 kingsize bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

See availabilities

Room

Deluxe Executive City View Room, 1 King Size Bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

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Room

Deluxe Executive Lake View Room, 1 King Size Bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

SUPERIOR SUITE, 1 King Size Bed, City View

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

EXECUTIVE SUITE, 1 King Size Bed, LAKE View

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

See availabilities

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

+64 7 343 9750

ROTORUA AIRPORT

Helipad/aerodrome

Access: 10.4 km / 6.46 mi 17 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Barrel & Co. Bar and Grill

Set in the geothermal heart of Rotorua, our kitchen is inspired by a land where the earth breathes, forests thrive, and food carries deep cultural roots. Here, steakhouse tradition meets the wild, untamed spirit of Aotearoa.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 155 m² / 510 sq ft
Maximum seats capacity: 150
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,440 reviews

Craig E. Couples - 5/29/2026 Confirmed reviews ALL

Great rooms, great bed and pillows, very clean, very well appointed, very good value for money. Thanks

Dear Craig E., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, found our location convenient, and appreciated the comfort and cleanliness of your room. Your kind words are greatly valued. Regards, Annabel Front Office Pullman Rotorua

Annette S. Couples - 5/28/2026 Confirmed reviews ALL

Stayed 3 nights. All staff extremely friendly and very helpful. Nothing was to much trouble. Would not hesitate to stay there again

Dear Annette S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team's friendly and helpful service made your experience enjoyable. We look forward to welcoming you back for another excellent stay in the future. Regards, Annabel Front Office Pullman Rotorua

Eddie S. Couples - 5/27/2026 Confirmed reviews ALL

Great staff, comfortable room and great location

Dear Eddie, Thank you for your kind feedback regarding our staff, accommodations, and location. We are pleased to know that you had a positive experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind regards, Robert Andren General Manager

Jon H. Couples - 5/25/2026 Confirmed reviews ALL

Great staff, great room, great breakfast!

Dear Jon, Thank you for your positive feedback. We are delighted to hear that you enjoyed our staff, room, and breakfast. Your kind words motivate us to continue providing exceptional service to all our guests. Kind regards, Robert Andren General Manager

Chin P. Y. Families - 5/24/2026 Confirmed reviews ALL

We were not impressed with the reception service; staff were juts "going through motion" and lacked warmth and enthusiasm. Rooms, while clean, were above average, and breakfast selection was limited. I would like to commend Mr Shui Chi though, who was very helpful in helping us book transfer from Auckland Airport to Pullman, and then from Pullman to Auckland Park Hyatt.

Dear Chin P. Y., Thank you for taking the time to share your feedback following your recent stay with us at Pullman Rotorua. While I am pleased to hear that you found your room clean and comfortable, I am genuinely sorry to learn that other aspects of your stay did not meet your expectations. We pride ourselves on delivering a warm and vibrant guest experience, and it is disappointing to hear that our reception team's service felt transactional and lacked enthusiasm. Please rest assured that your comments have been shared with our team to ensure we are consistently delivering the genuine hospitality our guests deserve. We have also noted your feedback regarding the breakfast selection as we continuously look for ways to enhance our offerings. On a personal note, thank you for your kind words regarding my assistance with your airport and hotel transfers. It was a pleasure helping you coordinate your travel between Auckland Airport, our property, and the Park Hyatt. Ensuring your journey was seamless was the least I could do, and your recognition truly means a lot to us. We appreciate your constructive feedback as it helps us improve, and we hope to have the opportunity to welcome you back in the future for a much more memorable and seamless experience. Warm regards, Shuichi Iwata Front Of House Manager Pullman Rotorua