Pullman Rotorua 5 stars

Dear Anna T. O., Thank you for your delightful feedback regarding your recent stay with us. It is wonderful to hear that you enjoyed your corner room with its beautiful views and had a comfortable night's sleep. We appreciate your kind words and hope that you will consider staying with us again in the future, allowing you to experience even more of what Pullman Rotorua has to offer. Regards Annabel Front Office Pullman Rotorua

Dear Robert, Thank you for taking the time to share your feedback following your recent stay at Pullman Rotorua. We are delighted to hear that you enjoyed our convenient location while visiting the local attractions and that you found the hotel comfortable. It is also wonderful to know that our team made a positive impression with their helpful service. Your kind comments are greatly appreciated and will be shared with the team. We hope to have the pleasure of welcoming you back to Pullman Rotorua again on your next visit to Rotorua. Regards Shuichi Iwata Front Of House Manager Pullman Rotorua

Dear Clive J., Thank you for your feedback regarding your recent stay at Pullman Rotorua. We are pleased to hear that you appreciated our location, presentation, and the attentiveness of our staff. We take note of your concerns regarding the room design, including the bathroom layout, lighting, and storage space. Your comments are invaluable as they help us evaluate our offerings and enhance guest experiences in the future. Regards Shuichi Iwata Front Of House Manager Pullman Rotorua

Dear Donald &. L., Thank you for taking the time to share your feedback following your recent stay at Pullman Rotorua. We appreciate your comments regarding the shower and are pleased to hear you enjoyed that aspect of your stay. We are sorry to learn that the bathroom layout, particularly the toilet privacy, did not meet your expectations. Your feedback is important to us, and we understand how the design may feel unusual for some guests. Please be assured that your comments have been shared with our team as we continuously look for ways to improve the comfort and experience of our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Regards Shuichi Iwata Front Of House Manager Pullman Rotorua

Dear Cheryl, Thank you for taking the time to share your feedback following your recent stay at Pullman Rotorua. We truly appreciate your kind comments regarding our location, cleanliness, and the friendliness of our team. I would also like to thank you for mentioning the amenities. We had organised sweet amenities for you during your stay; however, these were unfortunately delivered to the second room included in your booking rather than the upgraded room you stayed in. Please accept our apologies for this oversight. We are delighted to hear that you enjoyed the upgrade and found our team helpful throughout your stay. Your feedback is very valuable to us as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back to Pullman Rotorua again in the near future. Shuichi Iwata Front Of House Manager Pullman Rotorua