Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.5/5 1,452 reviews

Pullman Rotorua - Image 1
Pullman Rotorua - Image 2
Pullman Rotorua - Image 3
Pullman Rotorua - Image 4

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Set in the geothermal heart of Rotorua, our kitchen is inspired by a land where the earth breathes, forests thrive, and food carries deep cultural roots. Here, steakhouse tradition meets the wild, untamed spirit of Aotearoa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,452 reviews

Customer review rating 4.0/5

Allyson C. Couples - Confirmed reviews ALL

Loved the hotel location. Staff was friendly and helpful and breakfast was top notch.

Dear Allyson, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our prime location, friendly staff, and excellent breakfast offerings. Your satisfaction is our priority, and we appreciate your kind words. Kind regards, Robert Andren General Manager

Customer review rating 5.0/5

Paul J. Couples - Confirmed reviews ALL

This is a lovely hotel right in the centre of town, Great staff and a very clean hotel

Dear Paul, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our central location, clean accommodations, and the service provided by our staff. Your feedback is greatly appreciated. Kind regards, Robert Andren General Manager

Customer review rating 4.0/5

Charmaine H. Families - Confirmed reviews ALL

Everything was great, friendly staff, comfortable clean room. It was just unfortunate that there must be a night club nearby. Even although we were on the 8th floor the noise spoilt what could have been a perfect night away as a birthday treat!

Dear Charmaine, Thank you for your kind words regarding your stay. We are pleased to hear that you found your room comfortable and clean, as well as our staff friendly. We regret that external noise affected your experience. Your feedback is appreciated. Kind regards, Robert Andren General Manager

Customer review rating 2.5/5

Jonas L. Couples - Confirmed reviews ALL

Great location and nice buffet style breakfast - plenty of options. However the room that we were assigned the bathroom was a let down. There are some water drainage issue to the shower; as a result the bathroom was covered in puddles overnight - both of us had almost slipped during the night. Excess water was overflowing to the carpet in the living area too. Apart from that everything else was above expectation.

Dear Jonas, Thank you for taking the time to share your feedback regarding your recent stay. We are pleased that you appreciated our prime location and enjoyed the breakfast options. However, I sincerely regret to hear about the issues you encountered with the bathroom drainage. Your safety is paramount, and I understand that such conditions can be concerning. I appreciate you bringing this to our attention and assure you that we take these matters seriously. We aim to provide a comfortable experience for all our guests, and I hope to welcome you back for an improved stay in the future. Kind regards, Robert Andren General Manager

Customer review rating 5.0/5

Tracey B. Couples - Confirmed reviews ALL

Comfortable bed and large room. Wonderful shower. Easy walk to Eat Streat. Great Breakfast and lobby area for a quiet drink

Dear Tracey, Thank you for your kind feedback. We are delighted to hear that you enjoyed the wonderful view, comfortable accommodations, and our breakfast offerings. It is always a pleasure to provide a relaxing environment for our guests. We look forward to welcoming you back in the future. Kind regards, Robert Andren General Manager

Other web-users rate our hotel

  • 635 reviews 8.6/10 Location
  • 1,086 reviews 7.9/10 Room
  • 970 reviews 8.5/10 Service
  • 10 reviews 3.8/10 WiFi
  • 359 reviews 7.5/10 Food
  • 304 reviews 7.4/10 Breakfast
  • 291 reviews 7.7/10 Cleanliness
  • 240 reviews 4.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Rotorua