Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.5/5 1,442 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,442 reviews

Customer review rating 5.0/5

Gregory B. Solo - Confirmed reviews ALL

What a beautiful hotel room - not sure I've seen a room this well arranged, and with windows everywhere you look. Plus, the hotel is very centrally situated and the staff were very welcoming.

Dear Gregory, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the beautiful room and appreciated our central location as well as the welcoming nature of our staff. Your feedback is greatly valued. Kind regards, Robert Andren General Manager

Customer review rating 4.5/5

James W. C. Couples - Confirmed reviews ALL

Short walk to lots of activities, great breakfast choices & good coffee made to order.

Dear James, Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location, comfortable accommodations and the breakfast options. It is always our pleasure to provide a memorable experience for our guests. Hope to see you back again soon! Kind regards, Robert Andren General Manager

Customer review rating 5.0/5

Leon C. Solo - Confirmed reviews ALL

I found the Pullman Hotel perfect for my stay in Rotorua. The location was perfect. The service from the front desk the room service, and the restaurant were superb. I highly recommend the Pullman Rotorua.

Dear Leon, Thank you for your kind words regarding your recent stay at Pullman Rotorua. We are delighted to hear that you found our hotel beautiful and comfortable, and that our services met your expectations. Hope to see you back again soon. Kind regards, Robert Andren General Manager

Customer review rating 4.5/5

Lesley M. Couples - Confirmed reviews ALL

All very good, we arrived late for breakfast on the first morning and it was so busy.

Dear Lesley M., Thank you for your kind words regarding our location and room size. We appreciate your feedback about the breakfast experience and understand that busy periods can be challenging. Your comments will be taken into consideration for future improvements. Regards Annabel Front Office Pullman Rotorua

Customer review rating 5.0/5

Skye L. Couples - Confirmed reviews ALL

I got a call yesterday from Shu who told me my wallet with passport and money had been found in my room's safe. Our flight back to the states is tomorrow. He and Robert (the GM) worked together and Robert is coming to Auckland for a meeting and will have my wallet with him and I can pick it up later today. This is service above and beyond expectations and is greatly appreciated. Thank you to the Pullman team in Rotorua.

Dear Skye L., Thank you for your kind words regarding your recent experience at Pullman Rotorua. We are delighted to hear that our team, specifically Shu and Robert, were able to assist you with the recovery of your wallet. Ensuring the safety and satisfaction of our guests is our utmost priority, and it is rewarding to know that our efforts exceeded your expectations. Your appreciation for our service motivates us to continue providing exceptional experiences. Regards Annabel Front Office Pullman Rotorua

Other web-users rate our hotel

  • 678 reviews 8.4/10 Location
  • 1,101 reviews 7.9/10 Room
  • 1,000 reviews 8.3/10 Service
  • 13 reviews 4.3/10 WiFi
  • 318 reviews 7.3/10 Breakfast
  • 303 reviews 7.9/10 Cleanliness
  • 251 reviews 4/10 Value
  • 28 reviews 1.4/10 Pool

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