SO/ PARIS Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 2,395 reviews

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Description

Hotel extras

  • Stunning views of the iconic Eiffel Tower and all of Paris' famous monuments

  • Festive dining experience at Bonnie restaurant on the 15th floor with stunning views of Paris

  • Chic nightlife at the bar and club on the 16th floor with stunning views of the Eiffel Tower

  • A living gallery blending Parisian fashion, art, and avant-garde design

  • Ideally located in the heart of the city, between the Marais and Île Saint-Louis

Our accommodation(s)

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Hotel location

SO/ PARIS Hotel

10 rue Agrippa d'Aubigné
75004 Paris
France

GPS:48.850212, 2.362765

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bonnie Restaurant & Terrace

One glance, forever remembered. Day and night Bonnie boast breathtaking views of Paris. A bit exuberant, Parisian but curious, it is inspired by influences from across the Atlantic with its taste for the 60-70s through its design, atmosphere and cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,395 reviews

Customer review rating 4.5/5

David P. Couples - Confirmed reviews ALL

This is our fourth time here. Wish someone would explain your upgrade policy becauit doesn’t make sense.

Customer review rating 5.0/5

Leah B. Couples - Confirmed reviews ALL

The hotel is beautiful. The service was excellent.

Dear Leah, Thank you for your kind words regarding your recent stay at SO/ Paris. We are delighted to hear that you found our hotel beautiful and enjoyed the excellent service provided by our team. Your feedback is greatly appreciated. Warm regards, Bathilde Milandou Quality Manager - SO/ Paris

Customer review rating 2.0/5

Karen F. Families - Confirmed reviews ALL

Staff not friendly. Nothing special. No privacy with open wall bathroom. It was clean and the beds were comfy. The view was pretty wonderful.

Dear Karen, Thank you sincerely for taking the time to share your feedback following your stay with us. I am truly sorry to read that your experience did not meet the 5-star standards we strive to deliver. Your comments regarding the friendliness of our team and the bathroom design are well noted, and I regret that these aspects affected your comfort and overall experience. Since you are already in contact with Manon, Emeline, and myself by email, please rest assured that your case is being fully taken care of. Kind regards, Bathilde Milandou Quality Manager - SO/ Paris

Customer review rating 4.5/5

Kaloyan D. Couples - Confirmed reviews ALL

The hotel is nicely maintained, the staff is friendly & the location is great.

Dear D., Thank you for taking the time to share your feedback regarding your recent stay, and for being a Diamond member as well as a loyal guest of the Accor group. We are truly sorry to hear that you did not receive your ALL member benefits, such as the welcome drink and welcome amenity, during your visit. This is absolutely not reflective of the experience we strive to offer to our loyal members, and we fully understand how disappointing this must have been. After verifying internally, it appears that your welcome amenity was unfortunately not delivered as it should have been. Please accept our sincere apologies for this oversight. Regarding the welcome drink, which is part of the standard ALL benefits, we regret that it was not offered to you upon arrival. As a reminder, your digital welcome drink voucher as a Diamond member is available on your ALL app and can be enjoyed at our bar on the 16th floor, with its magnificent view over Paris. We would also like to clarify that you had originally booked a Collection Room and were upgraded to a Collection Rooftop View Room in recognition of your ALL Diamond status. While upgrades remain subject to availability, we always do our utmost to acknowledge and reward the loyalty of our members. As a gesture of apology for the inconvenience caused during your stay, we have credited 2,000 points to your ALL account. We hope this will, in part, reflect our appreciation for your loyalty and our commitment to making things right. Your comments have been shared with our teams to reinforce our standards and ensure all our loyal guests feel recognized and valued throughout their stay. We sincerely hope to have the pleasure of welcoming you back soon and offering you a stay that fully reflects the benefits and recognition you deserve as an ALL Diamond member and a valued Accor guest. Sincerely, Bathilde Milandou Quality Manager - SO/ Paris

Customer review rating 4.5/5

Rachel V. Friends - Confirmed reviews ALL

Overall I had a wonderful experience. The hotel staff were friendly and helpful and the hotel itself is beautiful. The cleanliness was exceptional and the room was perfect. My only issue was lack of attention to detail with restocking when cleaning the rooms. There were a few times we didn’t have coffee or towels restocked and went a few days before they noticed we didn’t have tissues. Other than that it really was perfect.

Dear Rachel, Thank you very much for taking the time to share your feedback following your stay. We are delighted to hear that you enjoyed our location, the comfort of your room, and the friendliness of our team. Your kind words about the cleanliness and overall experience mean a lot to us. At the same time, we sincerely apologize for the lack of attention to detail with room restocking. Please know that the comfort and satisfaction of our guests are always our top priorities, and we regret that we fell short during your stay. Your comments have been shared with our housekeeping team to ensure that such issues do not happen again. We truly hope you will give us another opportunity to welcome you back and allow us to demonstrate the high standards and attention to detail that define the SO/ experience. Warm regards, Bathilde Milandou Quality Manager - SO/ Paris

Other web-users rate our hotel

  • 725 reviews 9.4/10 Location
  • 1,477 reviews 9.1/10 Room
  • 1,586 reviews 8.7/10 Service
  • 8 reviews 8.8/10 WiFi
  • 612 reviews 9.5/10 Vibe
  • 549 reviews 8.2/10 Food
  • 500 reviews 8.5/10 Comfort
  • 404 reviews 8.8/10 Amenities

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