Ibis Styles Vichy Centre 3 stars

Customer review rating (ALL Rating) 3.8/5 885 reviews

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Ibis Styles Vichy Centre - Image 1
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11 Avenue Pierre Coulon, 03200 VICHY, France

Description

Hotel extras

  • Close to the park and city center

  • Free private parking (subject to availability)

  • Breakfast and WiFi included

  • Catering service available on site

  • Meeting room

Our accommodation(s)

Hotel location

Ibis Styles Vichy Centre

11 Avenue Pierre Coulon
03200 VICHY
France

GPS:46.127915, 3.416837

Telephone
Fax +33 4 70 97 72 63

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ô VICHY

Want to laze around in comfortable armchairs? Then come to Vichy for a relaxing experience. A unique, friendly bar where the history and spirit of Vichy spring up.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  885 reviews

TripAdvisor Rating  3.0/5  419 reviews

Tired and needs renovated

Customer review rating 1.5/5

Sandra F. Couples - Confirmed reviews ALL

The rooms are very small and tired. Not worth the money.

Chère Madame F., Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour à l'Ibis Styles Vichy Centre. Nous sommes sincèrement désolés que votre visite n'ait pas répondu à vos attentes et que la chambre n'ait pas été à la hauteur de vos espérances en termes de confort et de qualité. Nous comprenons parfaitement l'importance de disposer d'une chambre accueillante et agréable. Bien que notre hôtel ne soit pas en cours de rénovation, nous prenons vos remarques très au sérieux et ferons le nécessaire pour améliorer l'aspect et l'entretien de nos chambres. Nous voulons que chacun de nos clients se sente à l'aise et considère que son séjour offre un bon rapport qualité-prix. Il est également important de souligner que notre politique tarifaire est conçue pour rester compétitive, se rapprochant de celle d’un Ibis Budget, avec seulement environ 5 € de différence par rapport à un établissement en périphérie. Notre localisation en plein centre-ville offre l'avantage d'un accès direct aux attractions locales et aux commodités, ce qui ajoute une valeur supplémentaire à votre séjour. Nous espérons que, malgré cette déception, vous envisagerez de nous donner une autre chance de vous offrir un séjour plus agréable à l'avenir. N'hésitez pas à nous contacter directement pour nous faire part de vos besoins particuliers ; notre équipe se fera un plaisir de vous assister pour que votre prochaine expérience soit plus satisfaisante. Nous vous remercions à nouveau pour vos précieux commentaires et restons à votre disposition pour toute question ou demande. Cordialement, L'équipe de l'Ibis Styles Vichy Centre

Great Team

Customer review rating 4.0/5

Arnaud Business - Confirmed reviews ALL

The staff has been amazing. They took care of a package for us, waited for a lost member of our group overtime and gave great recommendation for local dining. Breakfast is also very nice. Rooms are basic and the price reflects that properly. We'll come back!

Dear ARNAUD C., We very much appreciate your comments regarding your stay at the ibis Styles Vichy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilou- Réceptionniste

Lovely place, close to the centre

Customer review rating 4.5/5

Gordon B. Families - Confirmed reviews ALL

Very comfortable, and pleasant stay.

Dear Gordon, We sincerely thank you for taking the time to share your experience following your stay at the Ibis Styles Vichy Centre. It’s a pleasure to read that you had a very comfortable and enjoyable stay with us. We are delighted that our central location and the comfort of our hotel contributed to making your family stay pleasant. Your appreciation of our team, particularly our receptionist, is very much appreciated. Rest assured, your compliments will be shared with the entire team. Regarding your comment about booking rooms for children without an adult, we understand this might have caused some inconvenience. Unfortunately, for safety and policy reasons, it is not possible to book rooms for children alone. We recommend contacting our reservations service directly for any specific requests related to your ALL status or family, so we can assist you as best as possible. We are also very pleased that you enjoyed our breakfast, the cleanliness of the hotel, and our sustainability initiatives, which are areas we take great care in. We hope to have the pleasure of welcoming you again on your next visit to Vichy. Best regards, The Ibis Styles Vichy Centre Team

Poor

Customer review rating 1.5/5

Richard M. Families - Confirmed reviews ALL

The hotel is very basic. Our family room was shabby and the the plug wouldn't work in the sink. It wasn't particularly clean either. Breakfast was also a very small buffet with a limited amount of seating. Kept having to reset key cards on a daily basis as they stopped working. Not worth the price we paid at all. Wouldn't stay again. NB - we stayed at the IBIS Vichy before which is much better.

Dear Richard, Thank you for taking the time to share your experience following your recent stay at our hotel. We sincerely regret to hear that your stay did not meet your expectations, and we apologize for the inconveniences you encountered. We are sorry to learn that the cleanliness of your room and the functionality of certain amenities, such as the sink plug, were not satisfactory. These issues do not reflect our usual standards, and we will immediately inform our housekeeping and maintenance teams to prevent this from happening again. We also encourage you, during future stays, to report any issues to the reception so that we can promptly address them and make your stay more pleasant. Regarding the room keys that needed to be reset, we understand how frustrating this can be, and we will check the system to prevent such situations in the future. As for breakfast, we have taken note of your feedback regarding the variety of the offerings and the availability of seating. We recognize the importance of providing a quality buffet, and we will evaluate our options to improve the experience for our guests. We are disappointed that you found our hotel to be below your expectations compared to your previous stay at the Ibis Vichy. We appreciate your feedback, which helps us continuously improve. We hope you will give us another chance to provide you with a better experience during a future visit. Please feel free to contact us directly if you would like to discuss your stay in more detail. Best regards, The Ibis Styles Vichy Centre Team

Terrible 😢 rooms smell , not clean and rooms tired

Customer review rating 0.5/5

Ben F. Couples - Confirmed reviews ALL

We arrived quiet early and were told that our room was not ready and the guy on reception said give him a couple of minutes and dad he’d make the room was ready , he came back after 5 mins and said we could go to our room , so we went up and wow 😮 Brie room had been sprayed with some chemical , we then spotted dead mosquito’s and other bugs on our sheets and open all the windows and had to leave our room , we also spotted there was a huge / sharp chip on the skewer tray and horrid marks , not only to the sheer and tiles but to the paintwork and the room was very shabby and dated . The staff were terrific and nice but were let down by the condition , the breakfast area was chaotic and things had run out by the time we had got there , tinned fruit ,

Hello, I am surprised to read your comment regarding your stay. Indeed, it is strange that you mention a problem with chemicals and insects, as this has not been reported to me earlier and seems to be a very isolated case. No one on our team remembers this situation at your arrival, which I also find unusual. Could you please clarify this point and explain in more detail the accuracy of your comment? You can contact me directly by email at ha… I would also like to note that upon your departure, you mentioned having had a good stay. Regarding breakfast, we had informed you that there would be a high influx. Our breakfast generally receives good reviews and meets the Ibis Styles quality standards. Thank you for your feedback and understanding. Best regards, Thomas, Hotel Manager

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Other web-users rate our hotel

  • 263 reviews 8.7/10 Location
  • 568 reviews 3.2/10 Room
  • 460 reviews 9/10 Service
  • 6 reviews 2.6/10 WiFi
  • 373 reviews 2.7/10 Comfort
  • 301 reviews 7.4/10 Breakfast
  • 183 reviews 2.7/10 Cleanliness
  • 110 reviews 3.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.