Ibis Styles Vichy Centre 3 stars
Customer review rating (ALL Rating) 3.8/5 867 reviews
Close to the park and city center
Free private parking (subject to availability)
Breakfast and WiFi included
Catering service available on site
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
11 Avenue Pierre Coulon
MOBIVIE: E LA ROTONDE
CLERMONT At 45km / 27.96 miles
VICHY At 2km / 1.24 miles
Check-in from - Check out up to
Want to laze around in comfortable armchairs? Then come to Vichy for a relaxing experience. A unique, friendly bar where the history and spirit of Vichy spring up.
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.
Our guest reviews
100% genuine reviews from our guestsFind out more
Worst Accor hotel we’ve ever stayed in.
TripAdvisor rating 1.0/5
Elspeth M TripAdvisor review
Good points - location and car park. Bad points - several (see below) Key card; key cards have the room number clearly displayed on them rendering room anonymity pointless. Crazy. Maintenance; bathroom latch in our room was broken and obviously had been for some time. It was impossible to close the door securely. Housekeeping; poor. Towels were changed on a daily basis but the bed was not straightened. I don’t expect clean bedding everyday but the bed should be made and tidied up. Our room was very dusty and the carpet unvacuumed. Corridors were dingy and dusty. Overall, the hotel is grubby and due for refurbishment. Breakfast; a limited range of cheap, low-quality food. And not much of it. Guests arriving after 09:00 are likely to find some items unavailable. Staff; mixed. Mostly polite and friendly but a young woman member of staff on duty at breakfast needs some customer service training. She is surly and offhand. I expect to receive the standard ‘thanks for drawing this to our attention and we’ll strive to improve’ response. It’s not good enough. As well as this review I’ve submitted a full complaint to Accor.
Well located near town center
Customer review rating 4.0/5
Bree Couples - Confirmed reviews ALL
Great location near the lake. Quick walk into town. Very good breakfast that is included in the price. Nice girl at reception. Room was a bit small but for one night was fine. Room was clean and good Covid protocol.
Dear GABRIELLE C., We very much appreciate your comments regarding your stay at the ibis Styles Vichy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
bravo ibis sport in Vichy
Customer review rating 5.0/5
Solweig H. Solo - Confirmed reviews ALL
Warm welcome by your staff, good quality service for a very good price,
Dear Mr.SOLWEIG Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Great location, poor sleep
Customer review rating 4.0/5
Caroline Solo - Confirmed reviews ALL
The location was perfect, the young woman at reception was lovely but the room was poorly soundproofed. The bed was bumpy and uncomfortable. Poor night sleep
Dear CAROLINE P., Thank you for taking the time to tell us about your experience at the ibis Styles Vichy Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 1.5/5
Andy Couples - Confirmed reviews ALL
Dirty, dangerous wall plug socket hanging off the wall in bathroom, grubby unkempt tiny room... Need i continue
Dear ANDREW R., Thank you for taking the time to tell us about your experience at the ibis Styles Vichy Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding the plug socket in the room as well as other topics that you have mentioned to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Oumi Reception Service ibis Styles Vichy Centre
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