Ibis Styles Vichy Centre 3 stars

Customer review rating (ALL Rating) 3.8/5 825 reviews

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Ibis Styles Vichy Centre - Image 1
Ibis Styles Vichy Centre - Image 2
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11 Avenue Pierre Coulon, 03200 VICHY, France

Description

Hotel extras

  • Close to the park and city center

  • Free private parking (subject to availability)

  • Breakfast and WiFi included

  • Catering service available on site

  • Meeting room

Our accommodation(s)

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Room 1

Hotel location

Ibis Styles Vichy Centre

11 Avenue Pierre Coulon
03200 VICHY
France

GPS:46.127915, 3.416837

Telephone
Fax +33 4 70 97 72 63

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ô VICHY

Want to laze around in comfortable armchairs? Then come to Vichy for a relaxing experience. A unique, friendly bar where the history and spirit of Vichy spring up.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  825 reviews

TripAdvisor Rating  3.1/5  424 reviews

Nice small hotel

Customer review rating 4.0/5

Bgzh Families - Confirmed reviews ALL

Monsieur G., Nous vous remercions sincèrement d’avoir pris le temps de partager vos impressions suite à votre séjour dans notre hôtel. Nous sommes ravis que vous ayez apprécié notre emplacement idéal, la propreté et le calme des lieux, ainsi que la disponibilité et la gentillesse de notre équipe. Votre satisfaction est notre plus belle récompense, et nous sommes heureux d’avoir contribué à rendre votre séjour agréable. Nous notons votre commentaire concernant certains éléments de la chambre qui vous ont semblé un peu anciens. Bien que des rénovations ne soient pas prévues pour le moment, nous veillons à entretenir nos installations pour offrir un maximum de confort à nos clients. Soyez assuré que nous prenons en compte vos observations pour améliorer nos services. À très bientôt, Etienne - Réceptionniste

Tired and needs renovated

Customer review rating 1.5/5

Sandra F. Couples - Confirmed reviews ALL

Chère Madame F., Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour à l'Ibis Styles Vichy Centre. Nous sommes sincèrement désolés que votre visite n'ait pas répondu à vos attentes et que la chambre n'ait pas été à la hauteur de vos espérances en termes de confort et de qualité. Nous comprenons parfaitement l'importance de disposer d'une chambre accueillante et agréable. Bien que notre hôtel ne soit pas en cours de rénovation, nous prenons vos remarques très au sérieux et ferons le nécessaire pour améliorer l'aspect et l'entretien de nos chambres. Nous voulons que chacun de nos clients se sente à l'aise et considère que son séjour offre un bon rapport qualité-prix. Il est également important de souligner que notre politique tarifaire est conçue pour rester compétitive, se rapprochant de celle d’un Ibis Budget, avec seulement environ 5 € de différence par rapport à un établissement en périphérie. Notre localisation en plein centre-ville offre l'avantage d'un accès direct aux attractions locales et aux commodités, ce qui ajoute une valeur supplémentaire à votre séjour. Nous espérons que, malgré cette déception, vous envisagerez de nous donner une autre chance de vous offrir un séjour plus agréable à l'avenir. N'hésitez pas à nous contacter directement pour nous faire part de vos besoins particuliers ; notre équipe se fera un plaisir de vous assister pour que votre prochaine expérience soit plus satisfaisante. Nous vous remercions à nouveau pour vos précieux commentaires et restons à votre disposition pour toute question ou demande. Cordialement, L'équipe de l'Ibis Styles Vichy Centre

Great Team

Customer review rating 4.0/5

Arnaud Business - Confirmed reviews ALL

Dear ARNAUD C., We very much appreciate your comments regarding your stay at the ibis Styles Vichy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilou- Réceptionniste

Lovely place, close to the centre

Customer review rating 4.5/5

Gordon B. Families - Confirmed reviews ALL

Dear Gordon, We sincerely thank you for taking the time to share your experience following your stay at the Ibis Styles Vichy Centre. It’s a pleasure to read that you had a very comfortable and enjoyable stay with us. We are delighted that our central location and the comfort of our hotel contributed to making your family stay pleasant. Your appreciation of our team, particularly our receptionist, is very much appreciated. Rest assured, your compliments will be shared with the entire team. Regarding your comment about booking rooms for children without an adult, we understand this might have caused some inconvenience. Unfortunately, for safety and policy reasons, it is not possible to book rooms for children alone. We recommend contacting our reservations service directly for any specific requests related to your ALL status or family, so we can assist you as best as possible. We are also very pleased that you enjoyed our breakfast, the cleanliness of the hotel, and our sustainability initiatives, which are areas we take great care in. We hope to have the pleasure of welcoming you again on your next visit to Vichy. Best regards, The Ibis Styles Vichy Centre Team

Poor

Customer review rating 1.5/5

Richard M. Families - Confirmed reviews ALL

Dear Richard, Thank you for taking the time to share your experience following your recent stay at our hotel. We sincerely regret to hear that your stay did not meet your expectations, and we apologize for the inconveniences you encountered. We are sorry to learn that the cleanliness of your room and the functionality of certain amenities, such as the sink plug, were not satisfactory. These issues do not reflect our usual standards, and we will immediately inform our housekeeping and maintenance teams to prevent this from happening again. We also encourage you, during future stays, to report any issues to the reception so that we can promptly address them and make your stay more pleasant. Regarding the room keys that needed to be reset, we understand how frustrating this can be, and we will check the system to prevent such situations in the future. As for breakfast, we have taken note of your feedback regarding the variety of the offerings and the availability of seating. We recognize the importance of providing a quality buffet, and we will evaluate our options to improve the experience for our guests. We are disappointed that you found our hotel to be below your expectations compared to your previous stay at the Ibis Vichy. We appreciate your feedback, which helps us continuously improve. We hope you will give us another chance to provide you with a better experience during a future visit. Please feel free to contact us directly if you would like to discuss your stay in more detail. Best regards, The Ibis Styles Vichy Centre Team

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Other web-users rate our hotel

  • 255 reviews 8.9/10 Location
  • 517 reviews 3.4/10 Room
  • 433 reviews 9/10 Service
  • 6 reviews 2.6/10 WiFi
  • 340 reviews 2.6/10 Comfort
  • 275 reviews 7/10 Breakfast
  • 176 reviews 3.5/10 Cleanliness
  • 122 reviews 2.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.