Hotel Mercure Vichy 4 stars

Customer review rating (ALL Rating) 4.4/5 459 reviews

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Hotel Mercure Vichy - Image 1
Hotel Mercure Vichy - Image 2
Hotel Mercure Vichy - Image 3
Hotel Mercure Vichy - Image 4
130 Boulevard des Etats Unis, 03200 VICHY, France

Description

Hotel extras

  • Located in the heart of the city and close to shops,

  • Hotel renovated in 2025

  • Bright communal areas: bar and lounge area on the ground floor

  • Fully-equipped seminar rooms for your corporate events,

  • Parking available, pets allowed (supplement)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 single beds

Photo out of - Superior Room with 2 single beds

Comfortable, renovated and air-conditioned room with twin beds and duvets, free WIFI, flat-screen television, telephone, and tea and coffee making facilities. Fully equipped bathroom with shower or bath and hairdryer.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Views: City View
See availabilities

Treat yourself to the experience of our luxury room equipped with exclusive Mercure premium bedding (180x200), a Bluetooth speaker, a Nespresso machine, a 65-inch television, a bathrobe in your room, and a complimentary non-alcoholic minibar.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 64'/163 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air
See availabilities

Room with 1 double bed, free WIFI, coffee and tea-making facilities, bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea
  • Instant hot water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout Facilities
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Pulse Air
See availabilities

Hotel location

Hotel Mercure Vichy

130 Boulevard des Etats Unis
03200 VICHY
France

GPS:46.126507, 3.419778

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 78 rooms
  • 5 rooms for people with reduced mobility
  • 78 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • Arabic
  • Brazilian
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Complementary Self Service Laundry Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Executive Lounge Additional charge
  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas
  • Umbrellas Additional charge

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Sports and leisure

Gym

  • Nearby

Rafting

  • Nearby

Water-skiing

  • Nearby

Wind surfing facilities

  • Nearby

River rafting

  • Nearby

Sailing

  • Nearby

Kayaking

  • Nearby
  • On site
  • Outdoor parking
  • Public
  • 190 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 16.00 € 16 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Park with sand pit

Accessibility

  • Accessible parking

BRASSERIE LES DOMES

Photo out of - BRASSERIE LES DOMES

Vichy-style restaurant since 2019. Inspired by the great traditional brasseries, the chef offers a range of regional gourmet dishes with a modern and creative twist. Decorated along local themes

Cooking style
Mediterranean
Capacity
86
Accessibility
Accessible service
03200 Vichy, France
Telephone +33 4 63 64 20 20

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher

Credit cards

  • American Express
  • China UnionPay
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Vichy-style restaurant since 2019. Inspired by the great traditional brasseries, the chef offers a range of regional gourmet dishes with a modern and creative twist. Decorated along local themes

Subtle light, background music, a soothing atmosphere. The charming setting is ideal for spending time with friends or work colleagues. The bartender offers cocktails, a wide range of whiskeys, champagne, beers and wines by the glass

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  459 reviews

Customer review rating 4.0/5

Jenny F. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Bertrand C. Solo - Confirmed reviews ALL

Cher Monsieur C., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié le confort et la modernité de nos chambres ainsi que notre petit-déjeuner. Nous sommes en revanche désolés que l’accueil lors de votre arrivée n’ait pas été à la hauteur de vos attentes. Votre remarque est bien prise en compte, car la qualité de l’accueil et le sourire de notre équipe sont essentiels à l’expérience que nous souhaitons offrir à nos clients. Concernant la literie, nous souhaitons préciser que nos grands lits sont composés de deux lits jumeaux rassemblés, afin de proposer une literie de grande largeur tout en conservant la modularité des chambres. Nous comprenons toutefois que cette configuration puisse ne pas correspondre aux préférences de chacun. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous offrir une expérience plus chaleureuse et pleinement satisfaisante. Bien cordialement, Guillaume Chef de réception

Customer review rating 1.5/5

Fred W. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

John H. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Clement V. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Bertrand C. Solo - Confirmed reviews ALL

Great and modern rooms, good breakfast but could be better (with salmon for example) and more local stuffs. The check-in was not pleasant, no smile, that's a warning for me.

Cher Monsieur C., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié le confort et la modernité de nos chambres ainsi que notre petit-déjeuner. Nous sommes en revanche désolés que l’accueil lors de votre arrivée n’ait pas été à la hauteur de vos attentes. Votre remarque est bien prise en compte, car la qualité de l’accueil et le sourire de notre équipe sont essentiels à l’expérience que nous souhaitons offrir à nos clients. Concernant la literie, nous souhaitons préciser que nos grands lits sont composés de deux lits jumeaux rassemblés, afin de proposer une literie de grande largeur tout en conservant la modularité des chambres. Nous comprenons toutefois que cette configuration puisse ne pas correspondre aux préférences de chacun. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous offrir une expérience plus chaleureuse et pleinement satisfaisante. Bien cordialement, Guillaume Chef de réception

Customer review rating 1.5/5

Fred W. Couples - Confirmed reviews ALL

Most things were fine but the policy to limit airconditioning to minimum 24C degrees is unhealthy (ask any doctor) and makes it difficult to sleep. Combine that with a bed that is too firm (Privilege room bed is supposed to be more comfortable!) and a restful night becomes impossible during the hot summer months. We will not be staying at this hotel again.

Customer review rating 2.5/5

John H. Families - Confirmed reviews ALL

i found the staff were not helpful at all, had to get a taxi and just said you cant and need to walk to the train station

Customer review rating 5.0/5

Clement V. Solo - Confirmed reviews ALL

Nice, comfortable, very well located.

Customer review rating 4.0/5

Alastair W. Couples - Confirmed reviews ALL

After a poor start it was a pleasant experience staying at the hotel

Customer review rating 5.0/5

Jj P. Business - Confirmed reviews ALL

chggf

Customer review rating 5.0/5

Belinda T. Families - Confirmed reviews ALL

Best experience at a new hotel for us. The rooms were spacious and comfortable. Also there were water dispensers at the floor for easy access. That was very thoughtful. Staff were nice,friendly and helpful at all times. I will recommend strongly this hotel to everyone.

Customer review rating 4.5/5

Gregory B. Couples - Confirmed reviews ALL

We enjoyed our stay! Everything is clean and renovated. It was our third stay here, but our first time with the new decor and new amenities. The hotel is still undergoing restauration, but it did not bother us. If you want to be near the park, the Spa Pavilion, the charming tea houses, and the Opera, this hotel is the best value!!!

Customer review rating 4.5/5

Peter C. Couples - Confirmed reviews ALL

very comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guillaume Chef de réception

Customer review rating 4.5/5

Evelyne Z. Couples - Confirmed reviews ALL

Well located in the middle of the town. Due to construction in front of the hotel, the parking les dômes was not so easy to find. Very nice interior makes you feel welcome

Chère Madame Z., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Nous vous prions de croire, chère Madame Z., en l'assurance de nos meilleures salutations. Guillaume Chef de réception

Other web-users rate our hotel

  • 168 reviews 8/10 Location
  • 248 reviews 6.2/10 Room
  • 189 reviews 7.2/10 Service
  • 93 reviews 6.5/10 Breakfast
  • 86 reviews 5.4/10 Vibe
  • 83 reviews 4.7/10 Amenities
  • 72 reviews 2.4/10 Value
  • 67 reviews 5.3/10 Cleanliness

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