Comfortable hotel in an excellent location. Pleasant and efficient staff but there aren’t enough of them - long waits at reception, bar etc

I speak English and Spanish and unfortunately not French, however the staff and personnel were understanding and very accommodating.

We visited for the second time. Since we were satisfied the first time, we rebooked. After your e-mail about your corona-prevention activities we expected clean rooms. These expectations however were not met. Everything felt sticky and grimy. Especially doors and door handles, but also the bathrooms were not really clean. Everything looked, as if it were cleaned with a dirty sponge. We were also unfortunate to be given rooms formerly occupied by smokers. Heavy smokers do not even have to be smoking in the room to contaminate it.

Friendly and efficient staff but this hotel doesn't meet the current high standards of Ibis and is in need of an upgrade. I'm sure this is already in your planning

Parking, rooms, hôtel, restaurant : on every points , it was a good stay.

This Ibis is in dire need of renovation - the room had no information whatsoever (emergency flyers, or “Do not disturb” door hanger ) -Will stay at the Mercure next time (additional cost is minimal)

Room OK, Bar slow service

Ibis brand is looking in need of substantial investment.Maintenance standards have fallen and the hotels look very dated. Similar comments apply to Novotel and Mercure. Senior management need to get a grip of the situation.

I have been staying at Ibis hotels for about 40 years in England France and Spain. The Brand is looking tired and dated. I would like to see 2 or more easy chairs and a refridgarater in each bedroom foe a start and a new decor scheme.

A good 3* hotel in the town centre fairly close to shops & other eateries/cafes. An excellent large room with a "lounge" area & large terrace with loungers table & chairs.Downside was these rooms are right next tho the lifts & these are noisy - obviously at night & mornings.One downside was the inability to allow a booking on one night for a dinner table reservation -owing to a block party reservation. We were offered a 9.PM table but is too late for us I am afraid. As we were staying for a full & not just one night stopovers I feel this should have been considered. All staff were very friendly & generally helpful & hotel was very clean in all areas - including our room every day. Tea/coffee making facilities in room would be nice touch here. Otherwise all was good.

Central hotel with underground parking. Breakfast buffet is ample and regularly topped up - also cook your own boiled eggs, so if you like them soft, this is a treat! We also ate dinner there, service and food was good. Outside terrace for drinks. We had a top floor room, good views and looked like it had recently been refurbished

Excellent hotel very near the centre of the city. Good food and friendly staff. Lots to do including the Thermal Spas and tasting the water. Peaceful area and beautiful architecture. Lots of restaurants to suit all tastes.

Room very basic but clean. The hotel was overpriced. Staff very curt. Not one of the best Ibis we have stayed in. Near to Vichy centre which is well worth a visit. Private parking to the right of hotel. 7.50€ per night

Vichey is about to get an autoroute to connect it but I hope it doesn't lose its charm The Ibis is an excellent Hotel to stay in Vichey, good value, easy to find & very good parking. I have stayed before at this Hotel as Vichey is one of my favourite stopping points. It is a town wheere you can wak around without being pestered. The Hotel is one of the best in the Ibis chain.

Does what it says on the tin. Pleasant, functional and the usual great service for a goodish price. Would certainly rebook if staying in Vichy again. Nothing more to add but I have to write a minimum of 200 characters before this will post.