ibis Vichy 3 stars

Customer review rating (ALL Rating) 4.3/5 945 reviews

Best price
guarantee
ibis Vichy - Image 1
ibis Vichy - Image 2
ibis Vichy - Image 3
ibis Vichy - Image 4
1 Avenue Victoria, 03200 VICHY, France

Description

Hotel extras

  • Several modular seminar rooms

  • Connected to the Thermes Callou (subsidized treatments) and opposite the Thermes des Dômes

Our accommodation(s)

Hotel location

ibis Vichy

1 Avenue Victoria
03200 VICHY
France

GPS:46.127768, 3.420063

Telephone
Fax +33 4 70 31 55 05

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

LE BISTROT AUVERGNAT

Open noon and evening, Monday through Friday, our Chef has created must-taste offerings from the Auvergne Terroir, as well as dishes using quality regional products. Enjoy some homemade cuisine!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  945 reviews

TripAdvisor Rating  3.5/5  699 reviews

RAS

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

RAS

Bonjour et merci pour votre retour ! "RAS" signifie que tout est en ordre, et nous en sommes ravis. Si vous avez des suggestions ou des commentaires supplémentaires, n'hésitez pas à nous en faire part. Nous espérons vous revoir bientôt pour un autre séjour agréable ! Cordialement, Valérie, cheffe de réception

Good stay,

Customer review rating 4.0/5

Viktors G. Families - Confirmed reviews ALL

Why 8 but not 9? The sign IBIS was not on (not lighted) and on night time could not identify it easy.

Dear VIKTORS G., Thank you for your feedback! We're glad to hear that you had a good stay with us. We apologize for the inconvenience caused by the unlit IBIS sign, which can indeed make it difficult to identify the hotel at night. Your input is valuable and we will address this issue to ensure better visibility for our guests in the future. We hope to welcome you back soon and provide an even better experience! Safe travels! Sincerely, Valérie Reception manager

Good stay

Customer review rating 4.0/5

Geoff B. Couples - Confirmed reviews ALL

Very comfortable room ,good breakfast and check out but problems checking in.No car parking .

Dear GEOFF B., Thank you for your feedback! We’re pleased to hear that you found your room comfortable and enjoyed our breakfast and check-out process. We sincerely apologize for the issues you experienced during check-in and for the inconvenience regarding parking. We understand how important these aspects are to our guests, and we are continually working to improve our services. If you have any further suggestions or concerns, please feel free to share. We hope to welcome you back for an even better experience in the future. Best regards, Valérie, Cheffe de réception

Excellent stay

Customer review rating 5.0/5

A J. Families - Confirmed reviews ALL

We stayed for 4 nights and the staff were very accommodating and made sure our stay was pleasant.

Dear ANWEN J., We very much appreciate your comments regarding your stay at the ibis Vichy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie, Cheffe de réception

Pleasant and quiet hotel

Customer review rating 3.0/5

Stephen Couples - Confirmed reviews ALL

The hotel was fine, except that we had booked this hotel because it had a car park. When we arrived we discovered the car park was closed, and had been for some time, for extensive work. Neither the website, nor the confirmation email, nor the reminder email stated this. Very poor service.

Dear STEPHEN A., Thank you for taking the time to tell us about your experience at the ibis Vichy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Cheffe de réception

In partnership with TripAdvisor

Other web-users rate our hotel

  • 367 reviews 7.4/10 Location
  • 573 reviews 5.6/10 Room
  • 428 reviews 8.9/10 Service
  • 23 reviews 2.5/10 WiFi
  • 242 reviews 7.4/10 Breakfast
  • 173 reviews 6.5/10 Cleanliness
  • 171 reviews 4.5/10 Food
  • 14 reviews 3.2/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Vichy

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.