ibis Vichy 3 stars

Customer review rating (ALL Rating) 4.6/5 1,326 reviews

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ibis Vichy - Image 1
ibis Vichy - Image 2
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1 Avenue Victoria, 03200 VICHY, France

Description

Hotel extras

  • Hotel renovated in 2024, located in the heart of the city,

  • The on-site restaurant, Le Bistrot Auvergnat, offers local cuisine,

  • Friendly bar on the ground floor.

  • Fully-equipped seminar rooms for your corporate events,

  • Parking available, pets allowed (supplement)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Equipped with the new "Sweet Bed by ibis" bedding, the ibis room, warm and convenient, has everything to seduce you: two single beds, desk, internet, television with the major channels and a bathroom.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Comfort Features

  • Alarm clock
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View
See availabilities

Room with 1 double bed, free WiFi, bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Comfort Features

  • Alarm clock
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 1 double bed. Free WIFI, bathroom with shower.

  • Views:

    City View

Max. number of persons
1
Area
From 16 m² / 172 sq ft

Bedding

Joinable bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Comfort Features

  • Alarm clock
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Vichy

1 Avenue Victoria
03200 VICHY
France

GPS:46.127768, 3.420063

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 81 rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • 81 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • WiFi at the hotel

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Sports and leisure

Golf

  • Nearby
  • Golf course 18 holes

Water-skiing

  • Nearby

Boules/petanque

  • Nearby

Gymnastics course

  • Nearby

Jet-ski

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 73 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft

  • Parking pricing: 12.00 € 12 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights
  • Park with sand pit

Accessibility

  • Elevators
  • Accessible parking

LE BISTROT AUVERGNAT

Photo out of - LE BISTROT AUVERGNAT

Open noon and evening, Monday through Friday, our Chef has created must-taste offerings from the Auvergne Terroir, as well as dishes using quality regional products. Enjoy some homemade cuisine!

Cooking style
French
Capacity
60
Accessibility
Accessible service
1 Avenue Victoria, 03200 Vichy, France
Telephone +33 4 70 30 53 50

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Light menu

Open noon and evening, Monday through Friday, our Chef has created must-taste offerings from the Auvergne Terroir, as well as dishes using quality regional products. Enjoy some homemade cuisine!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,326 reviews

Customer review rating 5.0/5

N W. Couples - Confirmed reviews ALL

Dear Mr. W., Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our location, breakfast and relaxing bar and lounge area contributed to making your time in Vichy so enjoyable. And thank you very much for mentioning me personally! It was a real pleasure to welcome you to the hotel and to assist you with your request for an additional night by email. I am very glad that everything could be arranged smoothly and, above all, that you were able to extend your stay and enjoy two nights in Vichy. It was a pleasure to help make your stay a little more enjoyable! We hope to have the pleasure of welcoming you back to Vichy for another stay in the future. Kind regards, Lucas - Reception

Customer review rating 5.0/5

Thea L. Business - Confirmed reviews ALL

Dear Thea, Thank you very much for taking the time to share such a lovely review! It was a real pleasure exchanging with you by email and helping you organize your stay with your group of 10 people. I am very happy to read that the room setup and the check-in process made your arrival easier and that everything went smoothly for your group. Your kind words really mean a lot to me. I am very glad to have contributed to making your stay a great experience, and I truly enjoyed helping you find the best solution for your group. Thank you again for your trust and for choosing ibis Vichy. It was a pleasure to welcome you, and I hope we will have the opportunity to see you again in the future. Kind regards, Lucas - Reception

Customer review rating 4.5/5

Nicholas A. Couples - Confirmed reviews ALL

Dear Nicholas, Thank you very much for taking the time to share your feedback following your stay at ibis Vichy. We are delighted to know that you enjoyed the cleanliness and comfort of our hotel, as well as our breakfast offering. We are also pleased that the air-conditioning helped make your stay more comfortable during this period of high temperatures. Your satisfaction is a great reward for our team, and we hope to have the pleasure of welcoming you back on your next visit to Vichy. Kind regards, Lucas - Reception

Customer review rating 3.5/5

Pierre-francois B. Couples - Confirmed reviews ALL

Dear Pierre-François, Thank you for taking the time to share your feedback following your stay. We are pleased to read that you appreciated our central location and found the mattress comfortable, ensuring a good night’s sleep. Your positive comments on these points are much appreciated. We also take note of your remarks regarding the room floor. The appearance you noticed comes from persistent marks that cannot be fully removed despite regular deep cleaning, which can unfortunately give an impression of wear or lack of cleanliness. We are continuously working on maintenance and improvement plans to address this type of situation. Regarding parking, the hotel does not offer private parking included in the room rate. However, as you mentioned, public street parking and nearby public parking facilities are available in the area. We understand this can be a point of attention during busy periods, and we always aim to inform guests as clearly as possible prior to arrival. We hope to have the opportunity to welcome you again for a more seamless experience on your next visit to Vichy. Kind regards, Lucas – Receptionist ibis Vichy

Customer review rating 4.5/5

Corine R. Business - Confirmed reviews ALL

Bonjour Madame R., Nous vous remercions d’avoir pris le temps de partager votre retour et pour la note de 90/100 attribuée à votre séjour. Nous sommes ravis de constater que vous avez apprécié votre expérience globale ainsi que la qualité de nos prestations et l’accueil de notre équipe. Nous prenons bien note de votre remarque concernant la taille du parking souterrain. Vos retours sont précieux et nous aident à identifier les points à améliorer afin de mieux répondre aux attentes de nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour à Vichy. Cordialement, Meidhi, Premier de Réception – ibis Vichy

Dear Mr. W., Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our location, breakfast and relaxing bar and lounge area contributed to making your time in Vichy so enjoyable. And thank you very much for mentioning me personally! It was a real pleasure to welcome you to the hotel and to assist you with your request for an additional night by email. I am very glad that everything could be arranged smoothly and, above all, that you were able to extend your stay and enjoy two nights in Vichy. It was a pleasure to help make your stay a little more enjoyable! We hope to have the pleasure of welcoming you back to Vichy for another stay in the future. Kind regards, Lucas - Reception

Customer review rating 5.0/5

Thea L. Business - Confirmed reviews ALL

We were travelling with 10 people during peak season and initially struggled with looking for a hotel that would accommodate us. Extremely grateful for Lucas who helped us the whole way from making sure we got the right room set up to making the check in very smooth for all of us. We honestly couldn't have asked for a better experience.

Dear Thea, Thank you very much for taking the time to share such a lovely review! It was a real pleasure exchanging with you by email and helping you organize your stay with your group of 10 people. I am very happy to read that the room setup and the check-in process made your arrival easier and that everything went smoothly for your group. Your kind words really mean a lot to me. I am very glad to have contributed to making your stay a great experience, and I truly enjoyed helping you find the best solution for your group. Thank you again for your trust and for choosing ibis Vichy. It was a pleasure to welcome you, and I hope we will have the opportunity to see you again in the future. Kind regards, Lucas - Reception

Customer review rating 4.5/5

Nicholas A. Couples - Confirmed reviews ALL

The hotel was clean and comfortable with a great breakfast. The air-conditioning made a real difference as it was very hot outside.

Dear Nicholas, Thank you very much for taking the time to share your feedback following your stay at ibis Vichy. We are delighted to know that you enjoyed the cleanliness and comfort of our hotel, as well as our breakfast offering. We are also pleased that the air-conditioning helped make your stay more comfortable during this period of high temperatures. Your satisfaction is a great reward for our team, and we hope to have the pleasure of welcoming you back on your next visit to Vichy. Kind regards, Lucas - Reception

Customer review rating 3.5/5

Pierre-francois B. Couples - Confirmed reviews ALL

Good mattress for a good night sleep. Room floor was marked and damaged, but apart from this, no issue. Convenient with a central location. Watch out: no free parking in the hotel, need to use street parking. Could be an issue during peek season.

Dear Pierre-François, Thank you for taking the time to share your feedback following your stay. We are pleased to read that you appreciated our central location and found the mattress comfortable, ensuring a good night’s sleep. Your positive comments on these points are much appreciated. We also take note of your remarks regarding the room floor. The appearance you noticed comes from persistent marks that cannot be fully removed despite regular deep cleaning, which can unfortunately give an impression of wear or lack of cleanliness. We are continuously working on maintenance and improvement plans to address this type of situation. Regarding parking, the hotel does not offer private parking included in the room rate. However, as you mentioned, public street parking and nearby public parking facilities are available in the area. We understand this can be a point of attention during busy periods, and we always aim to inform guests as clearly as possible prior to arrival. We hope to have the opportunity to welcome you again for a more seamless experience on your next visit to Vichy. Kind regards, Lucas – Receptionist ibis Vichy

Customer review rating 4.5/5

Corine R. Business - Confirmed reviews ALL

Parking souterrain trop petit

Bonjour Madame R., Nous vous remercions d’avoir pris le temps de partager votre retour et pour la note de 90/100 attribuée à votre séjour. Nous sommes ravis de constater que vous avez apprécié votre expérience globale ainsi que la qualité de nos prestations et l’accueil de notre équipe. Nous prenons bien note de votre remarque concernant la taille du parking souterrain. Vos retours sont précieux et nous aident à identifier les points à améliorer afin de mieux répondre aux attentes de nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour à Vichy. Cordialement, Meidhi, Premier de Réception – ibis Vichy

Customer review rating 4.5/5

Francis B. Couples - Confirmed reviews ALL

Very good but the air conditioning was not on at this time of the year

Bonjour Monsieur B., Merci pour votre retour et pour votre note de 90/100. On est ravis de lire que vous avez globalement passé un très bon séjour, avec un accueil, une propreté et un service qui vous ont donné satisfaction. Concernant la température en chambre, vous avez raison de le signaler. Notre système de climatisation n’est pas réversible, et la gestion en période de mi-saison reste toujours délicate selon les variations de température extérieure. Cela peut effectivement rendre la chambre un peu trop chaude par moments. On comprend le désagrément et on le prend en compte. Merci également pour votre fidélité au programme ALL en tant que membre Silver. Au plaisir de vous revoir à Vichy, Meidhi, Premier de Réception – ibis Vichy

Customer review rating 4.0/5

Philippe M. Couples - Confirmed reviews ALL

Ras

Monsieur M., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour à l’ibis Vichy et pour votre note globale de 8/10. Nous sommes heureux de lire que votre séjour s’est bien déroulé dans l’ensemble et que vous avez apprécié notre accueil et le confort de votre hébergement. Nous avons bien pris note de votre remarque concernant la circulation dans le parking souterrain et la proximité des piliers. Soyez assuré que vos observations sont précieuses et nous étudions toutes les pistes possibles pour améliorer la sécurité et le confort de nos clients dans cet espace. Nous espérons avoir le plaisir de vous accueillir à nouveau et de rendre votre prochain séjour encore plus agréable. Bien cordialement, Meidhi Premier de Réception – ibis Vichy

Customer review rating 3.0/5

Wilson T. R. Business - Confirmed reviews ALL

Hotel correct mais restaurant en deça du standard

Monsieur T. R., Merci d’avoir pris le temps de partager votre retour. Nous sommes ravis de lire que l’accueil, votre chambre et la propreté ont répondu à vos attentes, ainsi que l’efficacité de notre équipe lors de votre séjour professionnel. Nous prenons bien note de vos remarques concernant le restaurant et le petit-déjeuner, notamment la disponibilité de pain frais, et nous allons transmettre vos observations à notre service restauration afin d’améliorer ces prestations. Nous espérons avoir l’occasion de vous accueillir à nouveau et de vous offrir une expérience plus complète et satisfaisante. Bien cordialement, Meidhi, Premier de Réception – ibis Vichy

Customer review rating 5.0/5

Ian P. Solo - Confirmed reviews ALL

Well located in the Thermal district of Vichy. Walking distance to station, sights, commerce including restaurants. Helpful staff. Most comfortable room. Excellent breakfast.

Dear Mr. P., Thank you very much for this outstanding review and for awarding us a perfect score! We are truly delighted to read that your stay met all your expectations — from our location in the Thermal district to the comfort of your room, the quality of the breakfast, and the friendliness of our team. Your special mention of our morning breakfast manager is greatly appreciated; feedback like yours is a real source of motivation for him and for all of us. We’re also pleased to know that the ALL app and its member benefits made your booking easier, and that our sustainability initiatives suited your expectations. It would be our pleasure to welcome you back on your next visit to Vichy. Kind regards, Meidhi, Front Desk Supervisor – ibis Vichy

Customer review rating 5.0/5

Sylvie V. Business - Confirmed reviews ALL

Simple mais parfaitement ce que l'on attend d'un hôtel city breack

Chère Madame V., Merci infiniment pour votre superbe note de 10/10. Nous sommes heureux que notre hôtel ait répondu à vos attentes et que vous ayez pu profiter d’un séjour agréable au cœur de Vichy. Votre satisfaction est la meilleure récompense pour notre équipe, qui met tout en œuvre pour rendre chaque visite confortable et plaisante. Au plaisir de vous recevoir à nouveau, que ce soit pour le travail ou pour un moment de détente. Bien cordialement, Meidhi, Premier de Réception – ibis Vichy

Customer review rating 4.0/5

Marcel V. Families - Confirmed reviews ALL

Standard good experience like in most Ibis hotels in France

Dear Mr. V., Thank you very much for sharing your feedback following your stay at ibis Vichy. We’re pleased to know you enjoyed your visit and appreciated the familiar comfort and quality you expect from ibis hotels across France. We’ve taken note of your comments regarding access and cleanliness — your observations help us to keep improving our services. Your loyalty to the ALL Accor program is greatly appreciated, and we hope to welcome you again soon for another pleasant and peaceful stay in Vichy. Meidhi, Front Desk Manager – ibis Vichy

Customer review rating 4.5/5

John F. Solo - Confirmed reviews ALL

Modern comfortable room with good amenities. Underground parking attached to hotel.

Dear Mr. F., Thank you very much for your excellent score of 9/10 and for sharing your positive feedback. We are delighted to hear that you enjoyed the comfort and modern style of your room, as well as the convenience of our underground parking. Your satisfaction is a real motivation for our entire team, and it is a pleasure to know that your stay met your expectations. We have also taken note of your comment regarding the Wi-Fi speed, and we are working on improving this aspect to make your experience even better next time. We truly hope to welcome you again on your next visit to Vichy. Kind regards, Meidhi, Front Office Manager – ibis Vichy

Customer review rating 4.0/5

Pascal T. Couples - Confirmed reviews ALL

Idem,

Monsieur T., Merci beaucoup pour votre note de 8/10 et pour vos remarques constructives. Nous sommes heureux que vous ayez apprécié l’emplacement de notre hôtel, la qualité de l’accueil ainsi que le professionnalisme et la sympathie de notre équipe. Nous regrettons en revanche le manque de réassort au petit déjeuner, et nous comprenons votre déception. Soyez assuré que votre remarque sera transmise au service concerné afin que ce type de situation ne se reproduise plus, surtout avant l’heure de fin du service. Au plaisir de vous recevoir à nouveau à Vichy. Bien cordialement, Valérie, cheffe de Réception – ibis Vichy

Customer review rating 3.5/5

Michelangelo D. Business - Confirmed reviews ALL

Colazione buona e varia, camera pulita, mancanza di frigo in camera.

Dear Mr. D., Thank you for taking the time to share your experience at ibis Vichy. We're pleased to hear that you enjoyed the peaceful location, the cleanliness of your room, and the variety of our breakfast – a key part of our guest experience. We’ve also taken note of your feedback regarding the absence of a fridge in the room and the occasional malfunction of the electronic door lock. Your comments are valuable and will be shared with our technical and management teams for review and improvement. We truly appreciate your loyalty as a Gold member of the ALL – Accor Live Limitless program, and we’re sorry that certain aspects of your stay didn’t fully meet your expectations. Please rest assured that your feedback will help us improve for your future visits. We hope to have the pleasure of welcoming you back to Vichy under better conditions. Warm regards, Meidhi Front Office Manager ibis Vichy

Customer review rating 4.5/5

Thierry P. Business - Confirmed reviews ALL

Tout s'est bien passé.

Bonjour Monsieur P., Merci beaucoup pour votre retour suite à votre séjour parmi nous. Nous sommes ravis de lire que tout s’est bien passé et que vous avez apprécié l’emplacement de l’hôtel ainsi que la qualité de nos services. Votre satisfaction sur l’accueil, la propreté ou encore le petit-déjeuner est très encourageante pour toute l’équipe. Merci également pour votre fidélité : c’est toujours un plaisir de vous accueillir à l’ibis Vichy ! Au plaisir de vous revoir très prochainement. Bien cordialement, Meidhi Premier de Réception ibis Vichy

Customer review rating 5.0/5

Yves T. Couples - Confirmed reviews ALL

Etape devenue habituelle sur notre route de vacances, choix prioritaire parfois modifié faute de chambres disponibles, mais nous essayons toujours d'y revenir.

Bonjour, Un immense merci pour cette superbe note de 10/10 et pour votre fidélité que nous apprécions sincèrement ! C’est un vrai plaisir de savoir que notre hôtel est devenu une étape incontournable sur votre route des vacances. Votre attachement à notre établissement, malgré parfois des disponibilités limitées, nous touche beaucoup. Nous espérons pouvoir toujours vous accueillir avec le même plaisir lors de vos prochains passages à Vichy ! Bien à vous, Valérie Cheffe de Réception ibis Vichy

Customer review rating 3.5/5

Jean-marc M. Couples - Confirmed reviews ALL

bien et conforme à notre séjour fin janvier sauf pour la clim qui était "normale" le matin et insuffisante le soir avec juste de l'air ambient. Nous étions dans la 405.

Bonjour Monsieur, Merci d’avoir pris le temps de partager votre retour et pour votre note de 7/10. Nous sommes ravis que votre séjour ait globalement été conforme à vos attentes, même si nous regrettons le désagrément lié à la climatisation en chambre 405. Suite à votre passage, notre équipe technique a procédé à une vérification complète du système afin d’en assurer le bon fonctionnement. Nous espérons vous accueillir de nouveau prochainement, pour une expérience pleinement satisfaisante. Bien cordialement, Valérie Cheffe de Réception ibis Vichy

Other web-users rate our hotel

  • 452 reviews 8.8/10 Location
  • 578 reviews 6.5/10 Room
  • 572 reviews 9.1/10 Service
  • 327 reviews 8.2/10 Breakfast
  • 195 reviews 7.9/10 Cleanliness
  • 126 reviews 4.8/10 Value

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