ibis Vichy 3 stars

Customer review rating (ALL Rating) 4.5/5 519 reviews

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Description

Hotel extras

  • Several modular seminar rooms

  • Connected to the Thermes Callou (subsidized treatments) and opposite the Thermes des Dômes

Our accommodation(s)

Hotel location

ibis Vichy

1 Avenue Victoria
03200 VICHY
France

GPS:46.127768, 3.420063

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

LE BISTROT AUVERGNAT

Open noon and evening, Monday through Friday, our Chef has created must-taste offerings from the Auvergne Terroir, as well as dishes using quality regional products. Enjoy some homemade cuisine!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  519 reviews

TripAdvisor Rating  3.6/5  707 reviews

Customer review rating 4.0/5

Marcel V. Families - Confirmed reviews ALL

Standard good experience like in most Ibis hotels in France

Dear Mr. V., Thank you very much for sharing your feedback following your stay at ibis Vichy. We’re pleased to know you enjoyed your visit and appreciated the familiar comfort and quality you expect from ibis hotels across France. We’ve taken note of your comments regarding access and cleanliness — your observations help us to keep improving our services. Your loyalty to the ALL Accor program is greatly appreciated, and we hope to welcome you again soon for another pleasant and peaceful stay in Vichy. Meidhi, Front Desk Manager – ibis Vichy

Customer review rating 4.5/5

John F. Solo - Confirmed reviews ALL

Modern comfortable room with good amenities. Underground parking attached to hotel.

Dear Mr. F., Thank you very much for your excellent score of 9/10 and for sharing your positive feedback. We are delighted to hear that you enjoyed the comfort and modern style of your room, as well as the convenience of our underground parking. Your satisfaction is a real motivation for our entire team, and it is a pleasure to know that your stay met your expectations. We have also taken note of your comment regarding the Wi-Fi speed, and we are working on improving this aspect to make your experience even better next time. We truly hope to welcome you again on your next visit to Vichy. Kind regards, Meidhi, Front Office Manager – ibis Vichy

Customer review rating 4.0/5

Pascal T. Couples - Confirmed reviews ALL

Idem,

Monsieur T., Merci beaucoup pour votre note de 8/10 et pour vos remarques constructives. Nous sommes heureux que vous ayez apprécié l’emplacement de notre hôtel, la qualité de l’accueil ainsi que le professionnalisme et la sympathie de notre équipe. Nous regrettons en revanche le manque de réassort au petit déjeuner, et nous comprenons votre déception. Soyez assuré que votre remarque sera transmise au service concerné afin que ce type de situation ne se reproduise plus, surtout avant l’heure de fin du service. Au plaisir de vous recevoir à nouveau à Vichy. Bien cordialement, Valérie, cheffe de Réception – ibis Vichy

Customer review rating 3.5/5

Michelangelo D. Business - Confirmed reviews ALL

Colazione buona e varia, camera pulita, mancanza di frigo in camera.

Dear Mr. D., Thank you for taking the time to share your experience at ibis Vichy. We're pleased to hear that you enjoyed the peaceful location, the cleanliness of your room, and the variety of our breakfast – a key part of our guest experience. We’ve also taken note of your feedback regarding the absence of a fridge in the room and the occasional malfunction of the electronic door lock. Your comments are valuable and will be shared with our technical and management teams for review and improvement. We truly appreciate your loyalty as a Gold member of the ALL – Accor Live Limitless program, and we’re sorry that certain aspects of your stay didn’t fully meet your expectations. Please rest assured that your feedback will help us improve for your future visits. We hope to have the pleasure of welcoming you back to Vichy under better conditions. Warm regards, Meidhi Front Office Manager ibis Vichy

Customer review rating 4.5/5

Thierry P. Business - Confirmed reviews ALL

Tout s'est bien passé.

Bonjour Monsieur P., Merci beaucoup pour votre retour suite à votre séjour parmi nous. Nous sommes ravis de lire que tout s’est bien passé et que vous avez apprécié l’emplacement de l’hôtel ainsi que la qualité de nos services. Votre satisfaction sur l’accueil, la propreté ou encore le petit-déjeuner est très encourageante pour toute l’équipe. Merci également pour votre fidélité : c’est toujours un plaisir de vous accueillir à l’ibis Vichy ! Au plaisir de vous revoir très prochainement. Bien cordialement, Meidhi Premier de Réception ibis Vichy

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Other web-users rate our hotel

  • 245 reviews 8.4/10 Location
  • 316 reviews 6/10 Room
  • 276 reviews 8.8/10 Service
  • 173 reviews 8.4/10 Breakfast
  • 103 reviews 6.4/10 Cleanliness
  • 79 reviews 8.8/10 Vibe

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