Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 2,163 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,163 reviews

Customer review rating 5.0/5

Aanand K. R. Families - Confirmed reviews ALL

Clean rooms and excellent staff.

Dear Valued Guest, Thank you for sharing your wonderful review. We are truly delighted to know you enjoyed a comfortable family stay, with our clean rooms and dedicated team creating a memorable experience. It would be our pleasure to welcome you home again for more enchanting moments at Raffles Jakarta. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Customer review rating 3.0/5

Raju M. Families - Confirmed reviews ALL

visited twice in quick succession (Feb 26 & April 26), unfortunately from 1st April 26, significant reduction in Club Lounge food, however the biggest disappointment was the breakfast in Arts Cafe as they have removed the extensive buffet and turned it into a averge a'la carte with a sub-par buffet. A really disappointing stay. Charged my card in error (instead of a deposit) couldnt offer a late check out (1pm was latest) even though 2 rooms booked. Mis-advised on complimentry drinks, they claimed my 2nd room wasnt in my name (it was showing in my app) No yoga matt in room even though requested via pre-arrival questionaire.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. While we are pleased to know that you appreciated the comfort, cleanliness, and overall stay experience, we sincerely regret that certain aspects, particularly your dining experience and service interactions, did not meet your expectations. At Raffles Jakarta, we continuously evolve our offerings to elevate the guest experience, and your comments are truly valued as we refine our journey. We hope to have the opportunity to welcome you back and create a more seamless and enjoyable stay in the future. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Customer review rating 4.0/5

Apriadi C. Business - Confirmed reviews ALL

Well located, comfortable stay but the food options must be improve.

Dear Valued Guest, Thank you for sharing your thoughtful feedback with us. We are delighted to know you enjoyed our location and found your stay comfortable, while we truly appreciate your candid remarks on our food offerings which we are actively refining. We look forward to welcoming you back for an even more delightful and inspiring experience. Rhany Guest Experience Manager Raffles Jakarta

Customer review rating 4.0/5

Vivid L. Business - Confirmed reviews ALL

Need have another chanel like Netflix maybe

Dear Valued Guest, Thank you for sharing your thoughtful feedback and for choosing to stay with us. We are delighted to know you had an overall enjoyable visit, and we truly appreciate your suggestion regarding expanded entertainment options and your kind recognition of Riz. Your insights inspire us as we continue to refine our offerings, and we look forward to welcoming you back to your home at Raffles Jakarta for an even more delightful experience. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Customer review rating 5.0/5

Christopher P. Business - Confirmed reviews ALL

Best in Jakarta

Dear Valued Guest, Thank you for sharing such a wonderful review and for rating your experience with us so highly. We are delighted to know your stay was the best in Jakarta and that Christine Jessica made a memorable impression, truly reflecting the spirit of our team. We look forward to welcoming you home again to Raffles Jakarta for more exceptional moments.

Other web-users rate our hotel

  • 315 reviews 8.9/10 Location
  • 982 reviews 9.3/10 Room
  • 1,818 reviews 9.5/10 Service
  • 9 reviews 9.6/10 WiFi
  • 597 reviews 9/10 Food
  • 543 reviews 9.5/10 Amenities
  • 533 reviews 9.6/10 Vibe
  • 432 reviews 9/10 Comfort

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