Fairmont Jaipur 5 stars

Customer review rating (ALL Rating) 4.4/5 1,291 reviews

Best price
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Fairmont Jaipur - Image 1
Fairmont Jaipur - Image 2
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2 Riico Kukas, 302028 JAIPUR, India

Description

Hotel extras

  • A comfortable 4 hrs drive from New Delhi. Located in Jaipur, close to forts and palaces.

  • "A modern palace offering 245 luxury rooms and suites decorated in Rajasthani culture."

  • Cherish blissful family moments savouring royal culinary renditions & epicurean indulgences.

  • "A dream destination wedding hotel offering indoor & outdoor venues with a grand ballroom".

  • Unwind by the outdoor pool, indulge in a relaxing massage or get fit at the fitness centre.

Our accommodation(s)

Hotel location

Fairmont Jaipur

2 Riico Kukas
302028 JAIPUR
India

GPS:27.0307, 75.8898

Telephone
Fax +91 1426 420 011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,291 reviews

TripAdvisor Rating  4.5/5  5,157 reviews

Great experience in Fairmont Jaipur

TripAdvisor rating 5.0/5

Passport61399485353 TripAdvisor review

It was a Great experience to be part of Fairmont Jaipur.. Room was so clean and house keeping was great.. Madhuri from housekeeping was so hospitable and caring... Thank you So much team Fairmont...

Really beautiful architecture but not a great service

Customer review rating 3.0/5

Siddhant C. Couples - Confirmed reviews ALL

During my recent stay at a Fairmont Hotel, I was both delighted and somewhat disappointed. The property itself is undoubtedly beautiful, with its elegant design and serene ambiance. Upon arrival, I was immediately struck by the grandeur of the architecture and the tasteful decor that radiated luxury. Dining at the hotel was a highlight, featuring an impressive selection of dishes that were both tasteful and meticulously presented. The culinary offerings were diverse, accommodating a variety of dietary preferences with flair. Each meal was an experience in itself, showcasing the skill and attention to detail of the kitchen staff. However, my overall experience was marred by noticeable delays in service, which became a recurring issue throughout my stay. Each request or service, from check-in to room service, was met with prolonged wait times. Initially, the staff was apologetic, explaining that a large wedding at the hotel was causing the disruptions. While understandable, the constant excuses eventually felt like a refrain that overshadowed the quality of service expected at such a prestigious property. The persistence of these issues suggested a lack of preparedness for handling concurrent events, which was disappointing for a hotel of Fairmont's renown. As much as the property and food were impressive, the service lapses due to the wedding left me feeling less valued as a guestIn conclusion, while the Fairmont Hotel shines in many aspects such as its beautiful setting and excellent cuisine, the experience can be significantly affected by how well they manage high-occupancy events. Potential guests should be aware that service might not always meet expectations, particularly during special events. Despite these issues, the charm of the property and the quality of the meals provide redeeming qualities that might still make a stay worthwhile

Dear Siddhant C., Thank you for taking the time to tell us about your experience at the Fairmont Jaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhpreet Singh Bath Director of Operations

Disastrous stay

Customer review rating 0.5/5

Sat P. Families - Confirmed reviews ALL

Despite being an "Accor Plus" "Gold" Member, I had to wait for 20 minutes at the lobby just to check in. Being an elite member I was eligible for a suite upgrade. The hotel executive gave a room and told me that I am being upgraded to a suite room. However upon checking hotel website, I came to know that the room provided was not a suite category room but a readjusted double room. Clearly executive lied to me. Also, We were a family of five people and two of my family members had a early morning flight on the day of checkout i.e 14th april around 7 am. When I went out to drop them, a executive from reception followed us outside hotel gate and told us that we cannot leave without clearing our dues. This was really humiliating as if we were some thieves. Only two of us were leaving and rest were still inside hotel. Again during check out, although i was eligible for late checkout being a gold member, hotel guys started calling me from 11.35 am to vacate the room. It was a real disaster. Wonot recommend anybody to visit Fairmont Jaipur. Learn from ITC Rajputana if u can.

Dear Mr. K., Greetings from Fairmont Jaipur!! At the onset, thank you taking the time to share your feedback with us about your recent stay. We are very disheartened to hear that your stay was less than satisfactory. May I please show my sincere apologies of what you had faced during your stay with us, although this could not alter your experience that you had but be rest assured that we are taking proper corrective measures of avoiding such situations soon. It is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident make your perception of our service standards. I reiterate my apologies for less than a perfect stay, at this instant. I would like to share the direct contact of my Front Office Manager – Rahul Dalal at 80…, Ra… so that you can connect directly on your future visits and queries. We request you to kindly give us another chance to showcase Fairmont Jaipur hospitality and exceed your expectations. The team and I, look forward to the pleasure of welcoming you back to Fairmont Jaipur soon. Warm Regards Sukhpreet Singh Bath Director of Operations

Dinner.

TripAdvisor rating 5.0/5

Wanderer64969225338 TripAdvisor review

Food is perfect and as well service , as well Abhinandan and team assisted us in zoya restaurant and the service was awesome. Went with family and had a good time with my elder brother , Memorable diner experience.

Heart warming.

TripAdvisor rating 5.0/5

Camper32276417092 TripAdvisor review

Such a beautiful luxury Palace, totally amazed by the ambiance. Top notch service, met few employees who enhance our experience even more. I am glad that i met few amazing fellas at Gold lounge If I didn't pronounce wrong, it's Chayan who was at the bar in lounge made us some quality cocktails through his expertise. He's really good at his job, also special thanks to Rakshit for looking after us. Look forward to visit soon.

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Other web-users rate our hotel

  • 630 reviews 8.9/10 Location
  • 2,384 reviews 9.2/10 Room
  • 6,160 reviews 9.5/10 Service
  • 22 reviews 9.3/10 WiFi
  • 2,125 reviews 9.2/10 Food
  • 1,610 reviews 9.5/10 Amenities
  • 1,434 reviews 9.8/10 Vibe
  • 890 reviews 8.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.