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ibis Jaipur Civil Lines Hotel 3 stars

Customer review rating 4.1/5 3,451 reviews

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ibis Jaipur Civil Lines
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Room 1

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Hotel extras

  • Relax at the rooftop pool

  • Longest Breakfast from 4am to noon

  • Well equipped 24/7 fitness centre

  • Next to Civil lines Metro Station

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area
Near Civil Lines Metro Station
Ajmer Road
302006
jaipur
india

Tel: +911414755000

Fax: (+91)141/4755111

Check-in from 14h00

Check out up to 12h00

  • By plane

    JAIPUR INT. AIRPORT At 11.6km / 7.21 miles

  • By train

    JAIPUR JUNCTION At 2.7km / 1.68 miles

GPS :26.90788, 75.77991

Our accommodation(s)

Your sleep is our priority in our 140 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD TWIN ROOM - WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Enjoy delectable buffets and an a la carte menu at Spice It, our multi-cuisine restaurant from 4:00 am to 11:00 pm, as well as an a la carte menu round-the-clock. Try mouthwatering local delicacies that will leave you craving for more.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Non contractual photo

To unwind with cocktail and snack or surf the net with complimentary WI-FI, step into The Hub, our bar, which is ideal for informal meetings, evening drinks and friendly get togethers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65 m²

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Jaipur Civil Lines

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,451 reviews

tripadvisor

TripAdvisor Rating 4.0/5

944 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Comfortable Stay

Customer review rating 4.1/5

Saurabh H. Business - 27/03/2020 Confirmed reviews ALL

We stayed at Ibis for our official work and it was fabulous. I like Ibis stays as they are comfy and truly memorized. Even during corona outbreak they took care of us with each need. Morning breakfast and coffees. I miss it. Would like to appreciate Monica for her exemplary gesture and attitude towards guest.. she was nice. All the staff were courteous and helpful. Nidhi also made sure we were fed with proper taste.. thanks a lot for service. Kudos to Ibis Jaipur team..

Dear Saurabh Suhas H., You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Well located

Customer review rating 4.1/5

Anonymous Families - 21/03/2020 Confirmed reviews ALL

The rooms are very small. The bathroom is also small. The beds are not at all comfortable. So it was bad experience except location.

Dear Rajesh G., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM
Customer review rating 4.1/5

Arvind Couples - 21/03/2020 Confirmed reviews ALL

Washroom should be more specious.Mattresses were not comfortable.

Dear Arvind S., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Cozy Beds

Customer review rating 4.1/5

Nayan Business - 21/03/2020 Confirmed reviews ALL

Stay was quite Good. However, considering the current health situation (Corona), housekeeping staff need to be more vigilant and more efficient. Menu card was full of fungi and someone had ate something on it (shown to your staff). Should have given slippers to guests by default like other competitors. A glass in bathroom 702 is dirty and with Toothpaste foam. Guests like to be pampered by hotels, please do that.

Dear Nayan Mahendra C., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Well located and Good stay

Customer review rating 4.1/5

Sanjay K. Business - 16/03/2020 Confirmed reviews ALL

Good

Dear Sanjay K., You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Well satisfied

Customer review rating 4.1/5

Amir M. K. Families - 15/03/2020 Confirmed reviews ALL

I was nice stay

Dear Amir Mahmood K., You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Nice experience

Customer review rating 4.1/5

Amanpreet S. Business - 14/03/2020 Confirmed reviews ALL

Good staff and environment

Dear Amanpreet S., You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Excellent service

Customer review rating 4.1/5

Ankur S. Couples - 12/03/2020 Confirmed reviews ALL

Liked the stay and heart warming staff

Dear Ankur S., You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Average . Not worth visiting in future

Customer review rating 4.1/5

Anil P. Solo - 10/03/2020 Confirmed reviews ALL

1. I checked in online but I had to go through complete procedure at reception including deposition of Id. 2. Receptionists were not good. I had to wish them first.

Dear Anil Kumar P., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. We are truly sorry to learn your dissatisfaction towards check in experience and please accept our sincere apologies. We have also noted that you did your online check in before arriving and you were asked to deposit your ID upon check in which was mandatory to take upon check in. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

I like too much

Customer review rating 4.1/5

Anonymous Solo - 09/03/2020 Confirmed reviews ALL

Very good

Dear Sanidhya P., Thanks a million for sharing this beautiful story! It's what we do, taking care of our Guests and we are extremely proud of Suma being a service superhero. You have certainly made Suma's day too by being so grateful so thank you too! We look forward to welcoming you back anytime. Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism

Nice hotel and courteous staff.

Customer review rating 4.1/5

Sathyendra Solo - 09/03/2020 Confirmed reviews ALL

clean rooms, tasty food, good amenities and supporting staff behaviour with hotel at accessible location. Overall I had a great stay.

Dear Sathyendra Singh C., Thanks a million for sharing this beautiful story! It's what we do, taking care of our Guests and we are extremely proud of Suma being a service superhero. You have certainly made Suma's day too by being so grateful so thank you too! We look forward to welcoming you back anytime. Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism
Customer review rating 4.1/5

Ajay K. Friends - 09/03/2020 Confirmed reviews ALL

Very good experience with stay ibis.... Very helpful staff and room service and good food

Dear Ajay k., Thanks a million for sharing this beautiful story! It's what we do, taking care of our Guests and we are extremely proud of Suma being a service superhero. You have certainly made Suma's day too by being so grateful so thank you too! We look forward to welcoming you back anytime. Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism

Good

Customer review rating 4.1/5

Ravindra P. Business - 09/03/2020 Confirmed reviews ALL

Very good Service, room clean, staff nature are very good.

Dear Ravindra Singh P., You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Excellent location

Customer review rating 4.1/5

Sammer P. Business - 08/03/2020 Confirmed reviews ALL

Trip was fantabulous. Staff was VERY GOOD. Cannot even dream of expecting better service.

Dear Sameer P., Thanks a million for sharing this beautiful story! It's what we do, taking care of our Guests and we are extremely proud of Suma being a service superhero. You have certainly made Suma's day too by being so grateful so thank you too! We look forward to welcoming you back anytime. Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism
Customer review rating 4.1/5

D N. Solo - 07/03/2020 Confirmed reviews ALL

Morning of 29/02/2020, I couldn't get hot water in bathroom for bathing. I suffered then. But I didn't not complain at reception, as I was in a hurry to leave. Next visit from 22/03 /2020 four days . pl help me in doing well

Dear Naaga Raju D., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Payment charged at Hotel again????????

Customer review rating 4.1/5

Bal K. K. Couples - 07/03/2020 Confirmed reviews ALL

At the time of check in I have told the staff that my booking is Paid in total at the time of booking. The staff told that my booking is not paid and he will charge, the total, money from my credit card detail with them. He explain that my credit card is not charged at the time of booking. At the time of check out staff at the counter again ask me to pay money. He say my credit card is not charged. so he charged the money again at Checkout. I am really wonder how many time the staff charged my account and why? My point is I get email which clearly say all money is paid and no money to pay at Hotel. Really disappointing behaviour and most unpleasent experience.

Dear Bal Kishan K., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Well located

Customer review rating 4.1/5

A. Couples - 05/03/2020 Confirmed reviews ALL

Overall hotel have good facilities and services but bath tub not over there I suggest bath tub over there.

Dear {guest_first_name} A., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

overall good stay

Customer review rating 4.1/5

Saptadeep Business - 02/03/2020 Confirmed reviews ALL

Rooms were small compared to a standard triple occupancy room.

Dear Saptadeep S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Excellent location, top notch ambiance!

Customer review rating 4.1/5

Gaurav K. Couples - 01/03/2020 Confirmed reviews ALL

Location is excellent, 2 mins walk from civil lines metro station, within 7-8 km from city center. Rooms were pleasant. Amenities, lobbies, common areas were very well kept. Ambiance was very good. Breakfast spread was good. My only concern was regarding following two points. First, the AC in room keeps on going to 28 degrees, even if you set it on lower temperatures. Thus, you can sometimes feel hot inside room, especially during afternoons. Also, bed mattress was way too soft. I would've liked a bit hard mattress. Rest everything was good! Highly recommended hotel!

Dear Gaurav Rajendra K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Good Hotel and nice loaction

Customer review rating 4.1/5

Vedraj V. Couples - 26/02/2020 Confirmed reviews ALL

We stayed with IBIS for 4 nights and the stay was pleasant. We were welcomed warmly by the hotel security as well as the reception person. The check in and check out were smooth and well managed by Harsh. The breakfast spread was quite nice and was catering to all different cuisines. The dinner menu at the hotel's restaurant was exiting and unique with nicely assorted and mix matched dishes. Food was good. The only thing which was a bit not up to the expectations wer the bathroom in the rooms as they were small compared to the room size and also the AC were centrally managed by the hotel staff but on request they reduced the temperature.

Dear Vedraj V V., You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

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