ibis Jaipur City Centre 3 stars

Customer review rating (ALL Rating) 4.0/5 967 reviews

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Description

Hotel extras

  • Located in City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Rooftop pool

  • Spa facility

Our accommodation(s)

Hotel location

ibis Jaipur City Centre

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
India

GPS:26.90788, 75.77991

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  967 reviews

TripAdvisor Rating  4.4/5  1,776 reviews

Unsanitary hotel

TripAdvisor rating 2.0/5

Y F TripAdvisor review

We booked this hotel specifically for the members “all inclusive” rate (see picture of booking) and the pool to cool down after visiting Jaipur. At check-in we were told that all inclusive -food- does not exist and that it just means the price is inclusive of taxes. Again, look at booking where you see difference rates: room only, with breakfast, all inclusive. This was the first problem. Front desk agreed to “offer” us breakfast. This was of a shocking quality and poor choice. Only non local food available was pancakes. If you cannot eat spicy or indian food, there is no option available. The room we were given was not fully prepared and ready so we have to get somebody in who simply gave us the necessary sheets to make up the sofa bed ourselves. We did not realise this was a self catering accommodation as it seems!! Bed sheets had to be then changed as we found blood stains on them. When we went to the pool, a whole horror experience started. There is no word to describe, I will leave the pictures to demonstrate the unsanitary and unhygienic situation. We tried to raise this with staff and asked to speak with a manager. Nearly 3 hours later and we are still told there is no manager. Been to dozens of countries and hotels, hostels and all sorts of accommodation. This place beats them all. In the worst sense.

swimming

TripAdvisor rating 5.0/5

Dreamer01279540460 TripAdvisor review

Every thing is good at such an affordable price. staff is very friendly swimming coach jitendra singh was also very helpfull in getting my daughter swim so well. thanks jeet and ibis team all ,..........................................

Amazing experience

Customer review rating 5.0/5

Garima A. Families - Confirmed reviews ALL

All went well, breakfast, check-in, housekeeping all good

Dear Garima A., We very much appreciate your comments regarding your stay at the ibis Jaipur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Professional Experience during a business trip

Customer review rating 4.0/5

Soham D. Business - Confirmed reviews ALL

It was a very professional experience from the hotel during my business stay for a couple of days. Also, the hotel serves a wide variety of options as part of its buffet meals. The only point of improvement would be the upkeep of the rooms which are showing a bit of age when compared to my earlier experience in Ibis brand of hotels, and also the access readers in the elevators which fail to read the guest cards occasionally.

Dear Soham D., Thank you for taking the time to tell us about your experience at the ibis Jaipur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, various activities, good breakfast (you can choose some European Meals also), very supportive staff who speaks English

Customer review rating 4.5/5

Lg Business - Confirmed reviews ALL

Some repairing at rooms is welcome. Thanks to staff hospitality and their high level service out staying at ibis was beautiful

Dear Leila G., We very much appreciate your comments regarding your stay at the ibis Jaipur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 806 reviews 9.4/10 Location
  • 2,297 reviews 6.8/10 Room
  • 3,805 reviews 9.2/10 Service
  • 175 reviews 9.4/10 WiFi
  • 1,150 reviews 8/10 Cleanliness
  • 909 reviews 2.8/10 Comfort
  • 645 reviews 9.4/10 Vibe
  • 617 reviews 8/10 Breakfast

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