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ibis Jaipur Civil Lines Hotel 3 stars

Customer review rating 4.1/5 3,809 reviews

ALLSAFE approved hotel

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ibis Jaipur Civil Lines
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+ 16 Services

Hotel extras

  • The hotel is pet friendly!

  • Relax at the rooftop pool & longest breakfast from 4am to 12 Noon

  • Well equipped 24/7 fitness centre

  • Next to Civil lines Metro Station

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area
Near Civil Lines Metro Station
Ajmer Road
302006 jaipur
india

Tel: +911414755000

Fax: (+91)141/4755111

Check-in from 14h00

Check out up to 12h00

  • By plane

    JAIPUR INT. AIRPORT At 11.6km / 7.21 miles

  • By train

    JAIPUR JUNCTION At 2.7km / 1.68 miles

GPS :26.90788, 75.77991

Hotel services

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 140 rooms
    • One room for people with reduced mobility
    • No family room
    • 22 connecting rooms
    • 123 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Well-being
  • Swimming Pool
    • Outside
    • On site
Family
  • Services for children
    • Outdoor playground for children

Our accommodation(s)

Your sleep is our priority in our 140 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Jaipur Civil Lines

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,809 reviews

TripAdvisor Rating 4.0/5

1,091 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay

Customer review rating 4.5/5

Anonymous Friends - 20/10/2021 Confirmed reviews ALL

I loved the stay at Ibis. Even though the place was compact, it had all the amenities that were needed for a comfortable stay. The breakfast spread was really amazing. I loved the tea cake,and would have loved to take back home.

Fair Stay

Customer review rating 4.0/5

Reekesh Friends - 19/10/2021 Confirmed reviews ALL

Enjoyed my stay. Front office staffs were very nice. Great hospitality.

Good stay but pricey

Customer review rating 3.5/5

Vinod C. Friends - 17/10/2021 Confirmed reviews ALL

I have already opted for a room with extra benefits which allowed me for an early check in at 10 am according to the hotel policy. But I had an additional request to handover me a room a little early by 7 am as I was reaching jaipur 5.30 am. I have spoke to the hotel directly an evening before my booking and the person has accepted my request to walk in at 6 am and he will provide me with a room with no extra cost. But when I reached there I had to pay extra amt of rs.1000 even after explaining the entire conversation I had with her colleague. I wish this little request of mine would have been accepted as promised.

Dear Vinod c., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. Thank you for taking the time to write a review on us. We are glad that you liked the hotel overall. We are completely delighted with your comments. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Loved the experience

Customer review rating 4.0/5

Siddharth L. Business - 17/10/2021 Confirmed reviews ALL

Good: Location, staff, food, room

Dear Siddharth L., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. Your appreciation about the Hotel, all facilities, food offerings, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Devastating Experience. Had to check out and find another hotel along with the family. Holiday ruined.

Customer review rating 0.5/5

Anonymous Families - 15/10/2021 Confirmed reviews ALL

Its not a family nor business trip hotel. Rooms are tiny. Looked like a train compartment. It was advertised as a 4 star and found it was 3 star later but honestly not worth even for 1 star. The location is dingy. I was greeted with a cold Hi and was pointed to sofa to wait for check in. Who says hi to a guest? No welcome no proper greeting. Stood for 15 minutes just to get a glass of water. TV with no subscription. Rooms smelling. Window view was of slum area. Height of the room was very low too. My son started getting dust and cold allergy in 30 minutes of check in. It was a horrifying experience. I checked out in 30 minutes and moved to a better hotel along with family.

Dear B L., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. With these beliefs and culture, to have even one guest leave the hotel with anything less than a positive is of significant concern to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Balagi Singh General Manager

Good stay and well located

Customer review rating 4.5/5

Tresil G. Families - 15/10/2021 Confirmed reviews ALL

We thoroughly enjoyed our stay at the Ibis. And will surely visit again if need be. The house keeping staff was helpful and so also the restaurant staff. Just a small suggestion as regards the towels: they didn't appear clean and crisp even after asking for a change each time. The other linen was clean though

Dear Tresil G., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Good Stay

Customer review rating 2.5/5

Anonymous Families - 13/10/2021 Confirmed reviews ALL

It took more than normal time for room check in. Room was not available when we arrived around 2, although I requested for early check in at around 10 AM. Not flexible for late check out it was asked to download app to get member for late check out this is imposed thing 'be our member else pay extra'. Restaurant staff was very good so as their service is appreciable. Bed size is quite small not good enough for couple and 2 year old baby

Dear Vaibhav A., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have also taken note of the fact that you did not find service consistent. It is a source of concern to me and I assure you that I have already started looking at ways to improve the service standards. You will notice a visible difference when you travel the next time with us. Sincerely, Balagi Singh General Manager

good stay

Customer review rating 3.5/5

Narendra Business - 12/10/2021 Confirmed reviews ALL

its overall good stay. req. more varieties in breakfast and dinner. rooms specially floor, towel and linens should be clean. rest everything is good.

Dear Narendra J., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi SIngh General Manager

Good stay

Customer review rating 5.0/5

Ashutosh D. Families - 09/10/2021 Confirmed reviews ALL

Well maintained rooms and great buffet!

Dear Ashutosh D., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Best overall experience excellent staff and great hospitality.

Customer review rating 5.0/5

Harsh J. Friends - 05/10/2021 Confirmed reviews ALL

Best Hotel

Dear Harsh J., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Balagi Singh General Manager

Good Stay

Customer review rating 5.0/5

Anil K. Families - 04/10/2021 Confirmed reviews ALL

I stayed with my family along with my 1 yr old grandson. Our stay was very comfortable. The staff at front office, restaurant/kitchen and housekeeping was very helpful and courteous. Here we want to express the assistance we got from Ms Monica who provided all the special needs of our grandson like milk etc. The dedication by which they perform their duties like Mr. Vikalp at front office and MR. Rohit in house keeping. We had a very fruitful and informative interaction with Ms. Venu Manager. Overall we enjoyed our stay with daily very nice breakfast.

Dear Anil K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Balagi Singh General Manager

Well located, very clean and value for money.

Customer review rating 5.0/5

Sanjoy G. Business - 04/10/2021 Confirmed reviews ALL

Very satisfying.

Dear Sanjoy G., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Balagi Singh General Manager

Clean and Comfortable Stay.. Smiling Staff..

Customer review rating 5.0/5

Ganapathy I. Business - 04/10/2021 Confirmed reviews ALL

It was a pleasure as usual. Post Covid and with the protocols in place, Ibis has taken the new normal into their stride and has adapted well with the changed scenario. Would recommend Ibis for all feel at home trips.

Dear Ganapathy I., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Balagi Singh General Manager

Good Staff

Customer review rating 5.0/5

Monish Solo - 03/10/2021 Confirmed reviews ALL

Muskan, the receptionist was very helpful. The housekeeping staff does a great job and is very polite too.

Dear Monish C., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Balagi Singh General Manager

Great Ambience

Customer review rating 5.0/5

Gloria T. H. Friends - 03/10/2021 Confirmed reviews ALL

Ibis resonates with homely atmosphere while being a hotel. Staff is polite and rooms are squeaky clean. Staying at Ibis was bliss.

Dear Sumit A., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Wanting in cleanliness

TripAdvisor rating 3.0/5

212manju 18/09/2021 TripAdvisor review

Post Covid, even minor issues of cleanliness appear alarming - and if bed linen display spots and stains,one gets panicky. Management ought to consider changing laundry. IBIS guests expect better standard.

Dear Guest, Greetings from Ibis Jaipur Civil lines! Thank you for your valuable feedback. I sincerely regret for the inconvenience caused to you. I am most concerned to know your feedback and I do understand the fact that in this occasion we could not live up to the expectation, however I would humbly request for an opportunity to showcase our true hospitality. Your feedback is valuable and will definitely help us to be better, improve our services. My team and I look forward to welcome you back soon. Best regards, General Manager

Amazing Hospitality

TripAdvisor rating 5.0/5

ay0dhyaprasad Business - 20/04/2021 TripAdvisor review

I consider IBIS Jaipur one of the most comfortable and friendly hotels at Jaipur. The staff right from the front desk to the housekeeping and at the restaurant... you will find a friendly atmosphere. Overall a fantastic experience

Dear ay0dhyaprasad, We very much appreciate your ratings regarding your stay at the Ibis Jaipur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi #Loves IBISM General Manager

Very Good Stay

TripAdvisor rating 4.0/5

sandeep k 20/02/2021 TripAdvisor review

It was nice stay. Hotel was nice. Staff was nice and helpful. Breakfast was excellent. Hotel staff really very good. Only thing is the bed was very soft. The best thing is they have kid fun area as well.

Hi Sandeep, Thank you for your detailed review. I am really happy to hear the positive comments for the hotel. We cannot wait to warmly welcome you again soon, hopefully in the near future. Regards, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

IBIS Jaipur

TripAdvisor rating 4.0/5

SanjeevsomaniHyd Business - 02/02/2021 TripAdvisor review

Rooms are neat and clean but not designed for business travellers as there was no table to work .Room is also quote small so space for luggage storage is a challenge. Staff is super co-operative and helpful.

Thank you for your TripAdvisor review and for recommending us to the online travel community. I am pleased to note that your stay was a good one and you had a wonderful time with us. Your lovely words will surely be shared with the team. We look forward to welcoming you back!! Regards, Saumitra & Ibis Jaipur Family # Love IBISM

Decent stay in jaipur

TripAdvisor rating 4.0/5

Kiran Kumar W 23/01/2020 TripAdvisor review

The hotel was decent and a typical ibis..small rooms and bathrooms..connecting rooms were available for larger families...breakfast was good and spread was decent as well. Overall a good stay in jaipur

Dear Kiran, We love to see that you enjoyed every aspect of your stay with us! Thank you so much for recommending us to other travelers. Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

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