ibis Jaipur City Centre 3 stars

Customer review rating (ALL Rating) 3.8/5 1,104 reviews

Best price
guarantee
ibis Jaipur City Centre - Image 1
ibis Jaipur City Centre - Image 2
ibis Jaipur City Centre - Image 3
ibis Jaipur City Centre - Image 4
Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road, 302006 JAIPUR, India

Description

Hotel extras

  • Prime location in the city centre, next to Civil Lines Metro Station & key business hubs

  • 10 minutes from Jaipur Railway Station and 25 minutes from Jaipur International Airport

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Close to C Scheme, Jaipur Exhibition Convention Centre, shopping district, & major attractions

  • Relax with a rooftop outdoor pool, spa, and modern wellness facilities

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Jaipur City Centre

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
India

GPS:26.90788, 75.77991

Telephone
Fax +91 141 475 5111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind over a drink and a selection of quirky bar bites at Spice it Bar. The restaurant serves continental, Indian, and authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,104 reviews

Customer review rating 0.5/5

Pratush N. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Samir M. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Anu G. Business - Confirmed reviews ALL

Khamma Ghani Thank you for taking the time to share your detailed feedback with us. We sincerely regret that your stay did not meet your expectations. We are sorry to learn about the concerns regarding the cleanliness of the room and bathroom, the comfort of the bed, and the overall condition of the accommodation. These are important aspects of the guest experience, and your feedback has been shared with the concerned teams for review and corrective action. We also sincerely apologize for the inconvenience caused by the delay in your dinner order. We understand how disappointing it must have been to not receive your meal as expected. This falls short of the level of service we strive to provide. We are pleased that our Sales Manager was able to personally assist, apologize for the inconvenience, and arrange a packed breakfast for you. We will certainly acknowledge his efforts with the concerned team. We appreciate your positive feedback regarding our location and, at the same time, regret that the rest of your experience did not meet expectations. Your comments are valuable and will help us identify areas where we need to improve. We hope to have the opportunity to welcome you again and provide you with a much-improved experience. Warm regards, Pankaj Jha General Manager

Customer review rating 3.5/5

Mousam J. Couples - Confirmed reviews ALL

Khamma Ghani Thank you for taking the time to share such detailed feedback regarding your three-night stay with us. We are pleased to know that your overall stay was satisfactory; however, we sincerely regret the inconveniences you experienced and understand your disappointment regarding the service and coordination. We sincerely apologize for the room allocation issue. We understand how uncomfortable and concerning it must have been to discover that the mattresses were separating during the night. While we are glad that our team was able to change your room the following day, we acknowledge that the room allocation and bedding arrangement should have been properly verified at the time of check-in. Your feedback has been shared with the concerned teams to improve coordination and communication. We also apologize for the repeated follow-ups required for your requests. Our team should ensure that guest requests are properly tracked and followed up on, rather than requiring you to call multiple times. Your feedback has been noted for improvement. Regarding your request to accommodate an additional guest, we would like to clarify that our standard rooms are designed for a maximum occupancy of two adults, and we do not accommodate triple occupancy in our standard rooms. Therefore, an additional guest cannot be accommodated in the same room, even against an additional charge or with an extra mattress. For safety, occupancy, and room configuration requirements, the additional guest would need to be accommodated in a separate room. We regret that this information was not communicated to you in a more considerate and helpful manner, particularly given the late hour. We understand your concern and apologize for any embarrassment or inconvenience caused. Your feedback regarding our hospitality is well taken. We understand that choosing an Accor hotel comes with an expectation of reliable service, proper coordination, and genuine hospitality, and we are sorry that we fell short of those expectations during your stay. Thank you once again for bringing these concerns to our attention. Your detailed feedback will help us identify areas requiring improvement. We hope to have the opportunity to welcome you again and provide you with a smoother and more comfortable experience. Warm regards, Pankaj Jha General Manager

Customer review rating 4.5/5

Sudhir K. Business - Confirmed reviews ALL

Khamma Ghani! Thank you so much for your generous rating and for taking the time to share your experience at Ibis Jaipur City Centre. We’re truly delighted to know that you had a pleasant stay with us. it was our absolute pleasure to have hosted you. We hope to welcome you back for another memorable visit in the near future! Warm regards, Pankaj Jha General Manager

Other web-users rate our hotel

  • 601 reviews 9.2/10 Location
  • 1,841 reviews 6/10 Room
  • 2,526 reviews 8.5/10 Service
  • 42 reviews 8.7/10 WiFi
  • 944 reviews 6.9/10 Cleanliness
  • 797 reviews 2.4/10 Comfort
  • 481 reviews 7.4/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Jaipur Hotels