ibis Jaipur Civil Lines Hotel 3 stars

Customer review rating 4.1/5 3,615 reviews

ALLSAFE approved hotel

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ibis Jaipur Civil Lines
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+ 14 Services

Hotel extras

  • The hotel is pet friendly!

  • Relax at the rooftop pool & longest breakfast from 4am to 12 Noon

  • Well equipped 24/7 fitness centre

  • Next to Civil lines Metro Station

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area
Near Civil Lines Metro Station
Ajmer Road
302006 jaipur
india

Tel: +911414755000

Fax: (+91)141/4755111

Check-in from 14h00

Check out up to 12h00

  • By plane

    JAIPUR INT. AIRPORT At 11.6km / 7.21 miles

  • By train

    JAIPUR JUNCTION At 2.7km / 1.68 miles

GPS :26.90788, 75.77991

Our accommodation(s)

Your sleep is our priority in our 140 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

NEW YEAR PACKAGE - QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

NEW YEAR PACKAGE - TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Jaipur Civil Lines

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,615 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,003 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

well located

Customer review rating 4.0/5

Manjunath B. Business - 04/03/2021 Confirmed reviews ALL

Stay and rooms were good, but some how the food prices are extremely high for IBIS type of Hotels, the prices for food was similar to ITC etc type of hotels. So pls do look into that aspect. but rest others, fornt desk, housekeeping and at ppl at restaurant were friendly, polite, helpful thats the good thing about IBIS Jaipur. Also this is my 3rd stay at IBIS Jaipur, points aren't added which is really bad and IBIS need to work on this ascpect

Dear Manjunath B., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your points I have asked my team to look into it and they will credit the points soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family.

Great place to stay in Jaipur

Customer review rating 5.0/5

Neerajp Families - 01/03/2021 Confirmed reviews ALL

Great place to stay. Enjoyed everything here. Staff is very polite and helpful. Services right from front desk, room services and food are good. Would like to stay again.Highly recommended.

Dear Neeraj P., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Civil Lines

Good Stay

Customer review rating 4.0/5

Dheeraj Families - 28/02/2021 Confirmed reviews ALL

Trendy look, good reception, nice service. Overall a good experience. As one enters the hotel, gets full with loads of positivity. Good use of colour. Needs little improve in Bathroom as they are little small. Little workout on breakfast menu.

Dear Dheeraj S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Stay was amazing, parking place should be improved

Customer review rating 4.5/5

Mt Friends - 28/02/2021 Confirmed reviews ALL

Clean rooms, perfect stay at place, fast Check-in desk. The only thing to be improved is Parking area which is very small.

Dear Mohit T., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Fine stay

Customer review rating 3.5/5

Mayank Families - 28/02/2021 Confirmed reviews ALL

Rooms are too small and parking issue is the biggest drawback as there is no lift in parking in underground parking area and if there too many guests are there then you won't get proper parking and support from staff. Breakfast and staffs are good.

Dear Mayank V., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Civil Lines

Good staff... And very well coordinated thorough out days...

Customer review rating 4.5/5

Prakash Families - 28/02/2021 Confirmed reviews ALL

Room was little bit small... Otherwise everything was good like ambitiance.. clean...

Dear Prakash L., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Small room size, and limited menu for breskfast

Customer review rating 3.0/5

Anonymous Friends - 28/02/2021 Confirmed reviews ALL

The stay was satisfactory and not something to admire about.... the room size and the bathroom was extremely small.... it was so small that there was space to just stand and have a bath.... next day in the breakfast... the quality of the food was good by very limited menu... no cakes muffins or anything in deserts... it was just a normal 3 star menu.... nothing extraordinary....

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Jaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, room and bathroom size has been designed after extensive market survey ensuring maximum utilization of the available space. The size is standard globally and being a "value for money” operation, this helps us minimize the costs and pass on the benefits to our valued Guests. Also please note that all of our rooms are of same size and doesn't have any other category to upgrade. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines
Customer review rating 4.0/5

Jaspal S. Families - 27/02/2021 Confirmed reviews ALL

All good

Dear Jaspal S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Good stay

Customer review rating 4.0/5

Bhupender P. S. Families - 27/02/2021 Confirmed reviews ALL

My stay was good only one problem I faced or noticed the room size is very small or u can say compact, bed size is small it is good for a couple but I u stay with a child u will feel it

Dear Bhupender Pratap s., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

GOOD STAY

Customer review rating 5.0/5

Satish Families - 26/02/2021 Confirmed reviews ALL

IN "3' WORDS EXCELLENT FACILITATES & AMENITIES GREAT FOOD LESS EXPENSIVE (BUDGET FRIENDLY "3" STAR HOTEL)

Dear Sushmita K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

The stay was very pleasant and satisfying

Customer review rating 4.5/5

Keith P. Business - 26/02/2021 Confirmed reviews ALL

The breakfast was usually busy with many residential guests. There seems to be a lack of supervision during these busy times.

Dear Keith P., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

Bedding was very uncomfortable!

Customer review rating 2.5/5

Ambuj W. Families - 25/02/2021 Confirmed reviews ALL

Hi - i booked one of good propoerties but the mattress on bed was highly uncomfortable - dont had sound sleep at all.

Dear Ambuj W., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil lines family
Customer review rating 3.0/5

Sushil C. Families - 24/02/2021 Confirmed reviews ALL

Basic amenities provided after asking Like Fetal kit, Saving Kit Flash not working properly in room no 301 Long time taken in Check in. Rooms are Good. No protocol followed of CORANA

Dear Sushil C., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Good place for short stay and for solo or friends trip

Customer review rating 4.0/5

Anonymous Solo - 24/02/2021 Confirmed reviews ALL

The hotel was good, just that the bathrooms were too small and not very comfortable.

Dear Ishita A., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Worst response and hotel policy , not customer centric

Customer review rating 2.0/5

V.… Families - 23/02/2021 Confirmed reviews ALL

There are many gaps in the policy

Dear Agrahari V., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Good location. Poor public transport connectivity.

Customer review rating 3.5/5

V.s. Families - 23/02/2021 Confirmed reviews ALL

Every time toiletries, coffee tea refils, hand towels have to requested. By default not kept in the room. Corridors were dirty. Cost of food was very very expensive.

Dear V S., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Famliy

Good stay... Cleanliness 10/10

Customer review rating 4.0/5

Anonymous Couples - 22/02/2021 Confirmed reviews ALL

I really like the ambience there plus the staff is really well mannered and there was a girl with spects who served lovingly while we had our breakfast...

Dear Sargam D., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family

Best hotel for Marriage

Customer review rating 2.0/5

Janmenjoy B. Business - 21/02/2021 Confirmed reviews ALL

its just a marriage hotel, least concern about regular guest

Dear Janmenjoy B., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Good stay, safe place

Customer review rating 4.5/5

Vijaya N. Families - 21/02/2021 Confirmed reviews ALL

I & my daughter had booked this for the first time it was really good.

Dear Vijaya N., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family

well located and good stay extermely satisfied

Customer review rating 5.0/5

Mahendra P. Business - 20/02/2021 Confirmed reviews ALL

nice stay , hygienic, reception well come was extremely good

Dear Mahendra p., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family

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