ibis Jaipur City Centre 3 stars

Customer review rating (ALL Rating) 4.0/5 980 reviews

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Description

Hotel extras

  • Located in City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Rooftop pool

  • Spa facility

Our accommodation(s)

Hotel location

ibis Jaipur City Centre

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
India

GPS:26.90788, 75.77991

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  980 reviews

TripAdvisor Rating  4.5/5  1,749 reviews

Average experience

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Hotel is good but rooms are not. Bathrooms very small and poor faucets. Old towels, no hand towels, poor to no in-room amenities. Broken kettle, hair-dryer. Food is average to good but not great as is usually in the city of Jaipur.

Dear Monika A., Thank you for taking the time to tell us about your experience at the ibis Jaipur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable but

Customer review rating 4.0/5

Sandeep B. Business - Confirmed reviews ALL

I have been staying here since last 4/5 years regularly. The stay is comfortable but now I have seen the food service getting bad. Food in buffet and bfast is generally cold and not upto the mark. Dishes are often missing/near empty.

Dear Sandeep B., We very much appreciate your comments regarding your stay at the ibis Jaipur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.5/5

Sameeksha G. Families - Confirmed reviews ALL

Ibis location is great, you have a metro station besides as well if required. The food is also good but the rooms are okay they are very small so as the bathroom (too congested)

Dear Varun S., We very much appreciate your comments regarding your stay at the ibis Jaipur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Old room

Customer review rating 3.0/5

Suyash A. Families - Confirmed reviews ALL

Washroom outlet automatic opens gives very foul smell. Worst experience

Dear Suyash A., Thank you for taking the time to tell us about your experience at the ibis Jaipur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor front desk staff

Customer review rating 0.5/5

Traveller Business - Confirmed reviews ALL

The front desk staff is cold and dont have any understanding of booking and its inclusions. The rooms are small and not comfortable. The breakfast was atrocious

Dear Vaibhav A., Thank you for taking the time to tell us about your experience at the ibis Jaipur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 790 reviews 9.4/10 Location
  • 2,209 reviews 7.1/10 Room
  • 3,733 reviews 9.2/10 Service
  • 175 reviews 9.6/10 WiFi
  • 1,102 reviews 8.4/10 Cleanliness
  • 884 reviews 3.1/10 Comfort
  • 622 reviews 9.5/10 Vibe
  • 592 reviews 8.1/10 Breakfast

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