ibis Jaipur City Centre 3 stars

Customer review rating (ALL Rating) 3.8/5 1,201 reviews

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ibis Jaipur City Centre - Image 1
ibis Jaipur City Centre - Image 2
ibis Jaipur City Centre - Image 3
ibis Jaipur City Centre - Image 4
Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road, 302006 JAIPUR, India

Description

Hotel extras

  • Prime location in the city centre, next to Civil Lines Metro Station & key business hubs

  • 10 minutes from Jaipur Railway Station and 25 minutes from Jaipur International Airport

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Close to C Scheme, Jaipur Exhibition Convention Centre, shopping district, & major attractions

  • Relax with a rooftop outdoor pool, spa, and modern wellness facilities

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

STANDARD TWIN ROOM

Photo out of - STANDARD TWIN ROOM

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities..

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
  • Accessible room
See availabilities

Stay in our Family Room with a queen bed and enjoy 2 complimentary pints of beers, 30% off food and soft beverages and 20% off spa services.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 2 complimentary pints of beer per day, 30% off food and beverages, flexible check-in (from 10:00 AM) or check-out (until 4:00 PM), and 20% discount on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 2 complimentary pints of beer per day, 30% off food and beverages, flexible check-in (from 10:00 AM) or check-out (until 4:00 PM), and 20% discount on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Jaipur City Centre

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
India

GPS:26.90788, 75.77991

Telephone
Fax +91 141 475 5111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 137 rooms
  • One room for people with reduced mobility
  • 22 connecting rooms
  • 123 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Currency exchange

  • Currency exchange

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Foosball

Well-being

Swimming Pool

  • Outside
  • On site

Sports and leisure

Football

  • Nearby

Badminton court

  • Nearby

Basketball court

  • Nearby

Dart board

  • Nearby

Volleyball

  • Nearby

Gym

  • Nearby

Table tennis

  • Nearby

Dart board

  • On site

Badminton court

  • On site

Table tennis

  • On site

Basketball court

  • On site

Gym

  • On site

Volleyball

  • On site

Football

  • On site
  • On site
  • Outdoor parking
  • Private

SPICE IT

Other informations

Services

  • Air conditioning
  • Pet allowed
  • Booster Seats available (for Baby)
  • Terrace

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind over a drink and a selection of quirky bar bites at Spice it Bar. The restaurant serves continental, Indian, and authentic regional dishes.

Our outdoor swimming pool is ideal for fitness, fun, and relaxation, and features a comfortable lounging area.

The wellness and beauty destination located at 1st floor in the hotel, Meghavi Wellness spa offers a wide array of massages that one can enjoy and relax to. The spa offers Ayurveda, Thai, and Swedish spa treatments along with facials.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,201 reviews

Customer review rating 1.5/5

Marghoob H. Families - Confirmed reviews ALL

Khamma Ghani Thank you for sharing your feedback with us. We are glad to know that you liked our property; however, we sincerely regret that our service did not meet your expectations. Providing warm, attentive, and efficient service is an important part of the guest experience we strive to deliver. We apologize for the shortcomings you encountered. Your feedback has been noted and will be shared with the concerned teams to identify areas for improvement and enhance our service standards. We value your feedback and hope to have another opportunity to provide you with a much better experience at ibis Jaipur. Warm regards, Pankaj Jha General Manager

Customer review rating 3.5/5

Akshay M. Families - Confirmed reviews ALL

Khamma Ghani Thank you for sharing your detailed feedback with us. We appreciate your positive remarks about your overall experience, while sincerely regretting that certain aspects of your stay did not meet your expectations. We understand your concerns regarding the compact bathroom and the noise caused by its materials, as well as the limited room space for a family of three. While our rooms follow the compact design concept of ibis, we recognize the importance of comfort and convenience for families travelling together. We are particularly sorry to learn that the food quality fell significantly short of your expectations. Your feedback has been shared with our Food & Beverage team and senior management for a thorough review of food quality, preparation, and menu standards. Your comments are valuable in helping us identify areas for improvement. We hope to have another opportunity to welcome you back and provide you with a more comfortable and satisfying experience. Warm regards, Pankaj Jha General Manager

Customer review rating 0.5/5

Deependrasingh H. Business - Confirmed reviews ALL

Khamma Ghani We sincerely apologize for the delay you experienced during check-in, especially after arriving at midnight with a confirmed reservation through your corporate portal. We understand how frustrating and inconvenient this must have been after a long journey. A confirmed reservation should provide guests with a smooth and hassle-free arrival experience, and we regret that we fell short of your expectations on this occasion. Your feedback has been shared with our Front Office team to review the circumstances and improve coordination with corporate booking channels. Thank you for bringing this matter to our attention. We value your feedback and hope to provide you with a much smoother experience on your next visit to ibis Jaipur. Warm regards, Pankaj Jha General Manager

Customer review rating 4.0/5

N V. S. K. Friends - Confirmed reviews ALL

Khamma Ghani Thank you for sharing your feedback with us. We are glad to know that your overall stay was in line with your expectations of ibis. However, we sincerely apologize for the delays at check-in due to the unavailability of staff at the priority check-in counter, as well as the confusion during check-out regarding the payment status. We understand that these situations can cause unnecessary inconvenience, and we regret that the process was not as smooth and efficient as it should have been. Your feedback has been shared with our Front Office team to improve staff coordination, payment verification, and service efficiency at both check-in and check-out. Thank you for your valuable feedback and for choosing ibis Jaipur. We look forward to welcoming you back for a smoother and more seamless experience. Warm regards, Pankaj Jha General Manager

Customer review rating 4.0/5

Girjesh K. Families - Confirmed reviews ALL

Khamma Ghani Thank you for sharing your feedback with us. We are glad to know that your overall experience was satisfactory, though we regret that certain aspects of your stay did not fully meet your expectations. We sincerely apologize for the discomfort caused by the bed size and for the shortcomings in our housekeeping services. Your comments have been shared with the concerned teams to review and improve room comfort, cleanliness, and overall service standards. We value your feedback and hope to have the opportunity to welcome you back to ibis Jaipur for a more comfortable and pleasant stay. Warm regards, Pankaj Jha General Manager

Khamma Ghani Thank you for sharing your feedback with us. We are glad to know that you liked our property; however, we sincerely regret that our service did not meet your expectations. Providing warm, attentive, and efficient service is an important part of the guest experience we strive to deliver. We apologize for the shortcomings you encountered. Your feedback has been noted and will be shared with the concerned teams to identify areas for improvement and enhance our service standards. We value your feedback and hope to have another opportunity to provide you with a much better experience at ibis Jaipur. Warm regards, Pankaj Jha General Manager

Customer review rating 3.5/5

Akshay M. Families - Confirmed reviews ALL

While the experience was decent, a few things took us a little surprised: 1. the bathroom was really small and due to the materials used, it made a lot of noise whenever someone used it 2. The room is small for a family of 3 people, I feel there should be some rooms which are a little bigger for a family 3. Most importantly the food needs serious attention. Food was seriously not good and a lot of items need better attention

Khamma Ghani Thank you for sharing your detailed feedback with us. We appreciate your positive remarks about your overall experience, while sincerely regretting that certain aspects of your stay did not meet your expectations. We understand your concerns regarding the compact bathroom and the noise caused by its materials, as well as the limited room space for a family of three. While our rooms follow the compact design concept of ibis, we recognize the importance of comfort and convenience for families travelling together. We are particularly sorry to learn that the food quality fell significantly short of your expectations. Your feedback has been shared with our Food & Beverage team and senior management for a thorough review of food quality, preparation, and menu standards. Your comments are valuable in helping us identify areas for improvement. We hope to have another opportunity to welcome you back and provide you with a more comfortable and satisfying experience. Warm regards, Pankaj Jha General Manager

Customer review rating 0.5/5

Deependrasingh H. Business - Confirmed reviews ALL

check in delayed at 12 am in the morning even though we had conformed booking through our corporate portal

Khamma Ghani We sincerely apologize for the delay you experienced during check-in, especially after arriving at midnight with a confirmed reservation through your corporate portal. We understand how frustrating and inconvenient this must have been after a long journey. A confirmed reservation should provide guests with a smooth and hassle-free arrival experience, and we regret that we fell short of your expectations on this occasion. Your feedback has been shared with our Front Office team to review the circumstances and improve coordination with corporate booking channels. Thank you for bringing this matter to our attention. We value your feedback and hope to provide you with a much smoother experience on your next visit to ibis Jaipur. Warm regards, Pankaj Jha General Manager

Customer review rating 4.0/5

N V. S. K. Friends - Confirmed reviews ALL

Good . Regular IBIS experience. Check in took some time...as no one at priority check in counter . Check-out also confused. As receptionist did not know and need to call someone to check if payment is clear. Otherwise ok

Khamma Ghani Thank you for sharing your feedback with us. We are glad to know that your overall stay was in line with your expectations of ibis. However, we sincerely apologize for the delays at check-in due to the unavailability of staff at the priority check-in counter, as well as the confusion during check-out regarding the payment status. We understand that these situations can cause unnecessary inconvenience, and we regret that the process was not as smooth and efficient as it should have been. Your feedback has been shared with our Front Office team to improve staff coordination, payment verification, and service efficiency at both check-in and check-out. Thank you for your valuable feedback and for choosing ibis Jaipur. We look forward to welcoming you back for a smoother and more seamless experience. Warm regards, Pankaj Jha General Manager

Customer review rating 4.0/5

Girjesh K. Families - Confirmed reviews ALL

The bed was shorter than expected, and the housekeeping facilities were average. Overall, the experience was satisfactory, but there is room for improvement in comfort and cleanliness.

Khamma Ghani Thank you for sharing your feedback with us. We are glad to know that your overall experience was satisfactory, though we regret that certain aspects of your stay did not fully meet your expectations. We sincerely apologize for the discomfort caused by the bed size and for the shortcomings in our housekeeping services. Your comments have been shared with the concerned teams to review and improve room comfort, cleanliness, and overall service standards. We value your feedback and hope to have the opportunity to welcome you back to ibis Jaipur for a more comfortable and pleasant stay. Warm regards, Pankaj Jha General Manager

Customer review rating 3.0/5

Bhumika J. Couples - Confirmed reviews ALL

My husband fell ill and asked if hotel has thermometer or help us get a thermometer but they said no. Also during the whole stay every time we ordered food we were asked to settle the bill at that time inspite of us requesting to charge on room bill which we can settle at the end.

Khamma Ghani Thank you for sharing your feedback with us. We sincerely regret that we were unable to provide the level of assistance and convenience you expected during your stay. We are particularly sorry to learn that we could not assist you with arranging a thermometer when your husband was unwell. We understand how concerning such a situation can be, and our team should always strive to guide guests towards appropriate assistance. We also apologize for the inconvenience caused by being asked to settle food bills each time, despite your request to have the charges posted to your room. We understand that this may have disrupted the convenience of your stay, and we regret that your preference was not adequately addressed. Your feedback has been shared with the concerned teams to review our guest assistance and billing procedures. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a smoother and more comfortable experience in the future. Warm regards, Pankaj Jha General Manager

Customer review rating 3.5/5

Vijay G. Business - Confirmed reviews ALL

The property is a wonderful one but somehow the vibrance was expecting went missing. Never the less a comfortable stay as could move around city conveniently from there

Khamma Ghani Thank you for sharing your feedback with us. We are pleased to know that you enjoyed our convenient location and had a comfortable stay, with easy access to explore the city. However, we regret that the vibrancy and overall upkeep of the property did not fully meet your expectations. Your comments are valuable to us, and we will share them with the concerned teams as we continue working to enhance our guests’ overall experience. We appreciate your feedback and look forward to welcoming you back to ibis Jaipur for a more vibrant and memorable stay. Warm regards, Pankaj Jha General Manager

Customer review rating 4.5/5

Sunny B. Families - Confirmed reviews ALL

I was very happy to stay at this hotel. It was my 2nd stay. All staff were polite helping and cooperative. Feel like home. Play area was good. Kids enjoyed.

Khamma Ghani Thank you for choosing ibis Jaipur once again and for sharing your lovely feedback. We are delighted to know that your second stay with us was just as enjoyable and that you felt at home during your visit. It is wonderful to hear that our team’s polite, helpful, and cooperative service made your stay comfortable. We are also glad that the kids enjoyed the play area and had a memorable time. Your kind words mean a lot to us and motivate our team to continue creating warm and welcoming experiences for our guests. We look forward to welcoming you and your family back for many more wonderful stays at ibis Jaipur! Warm regards, Pankaj Jha General Manager

Customer review rating 4.0/5

Indhumathi T. Families - Confirmed reviews ALL

Rooms were clean. comfortable stay for 2 people. Breakfast is good. But dinner not much options for rice varieties.

Khamma Ghani Thank you for sharing your feedback with us. We are pleased to know that you found the rooms clean and comfortable and enjoyed your stay with us. We are also glad that you liked our breakfast. We have noted your suggestion regarding the limited variety of rice options during dinner and will share this with our culinary team for consideration. Your feedback helps us continuously improve our dining experience. We look forward to welcoming you back for an even more enjoyable stay. Warm regards, Pankaj Jha General Manager

Customer review rating 4.5/5

Anuj S. Solo - Confirmed reviews ALL

Cleanliness and food were good, and the overall stay was comfortable. My suggestion is that, considering the hotel’s brand and pricing, guests could be offered a small welcome or goodbye gift featuring something locally special from the Pink City, Jaipur. It would make the stay more memorable.

Khamma Ghani! Thank you so much for your generous rating and for taking the time to share your experience at Ibis Jaipur City Centre. We’re truly delighted to know that you had a pleasant stay with us. it was our absolute pleasure to have hosted you. We hope to welcome you back for another memorable visit in the near future! Warm regards, Pankaj Jha General Manager

Customer review rating 4.0/5

Vitor C. Solo - Confirmed reviews ALL

Overall friendly team, with highlight for the bar/restaurant one and particularly Anuj, who was always smiling, attentive to details and remembering my previous preferences. Thank you!

Khamma Ghani! Thank you so much for your generous rating and for taking the time to share your experience at Ibis Jaipur City Centre. We’re truly delighted to know that you had a pleasant stay with us. it was our absolute pleasure to have hosted you. We hope to welcome you back for another memorable visit in the near future! Warm regards, Pankaj Jha General Manager

Customer review rating 3.0/5

Pratik L. Couples - Confirmed reviews ALL

The stay was good and the overall experience was pleasant. However, the food was quite expensive considering the taste and quality. Also, there was no option to celebrate a birthday at midnight (12:00 AM), as the restaurant closes by 10:00 PM. It would be great if the hotel could offer some late-night celebration options or arrangements for special occasions. Overall, a good stay, but there is room for improvement in food pricing and celebration services.

Khamma Ghani Thank you for taking the time to share your detailed feedback. We are pleased to know that you had a pleasant stay and an overall good experience with us. We sincerely regret that you found the food pricing high in relation to the taste and quality. Your feedback has been shared with our Food & Beverage team for review and improvement. We also understand your disappointment regarding the lack of a midnight birthday celebration option. While our restaurant operates until 10:00 PM, we appreciate your suggestion for alternative late-night arrangements for special occasions and will certainly explore suitable options. Your feedback is valuable to us, and we look forward to welcoming you again and making your next celebration even more memorable. Warm regards, Pankaj Jha General Manager

Customer review rating 5.0/5

Amit M. Families - Confirmed reviews ALL

In my recent visit of Jaipur, I Had a really comfortable and pleasant stay at ibis Jaipur. What stood out for me was the warm and courteous service from the team. Everything was handled smoothly, and the staff made the overall experience feel very comfortable. IBIS always marks a special impact on me with its different style of structure and service. Here I would like to mention few people. A special thanks to Mr. Sudhir, Restaurant Manager, for his warm hospitality and personal attention. He is smiling and always ready to assist guests. Mr. Shubham, very young Duty Manager at the front, was very professional, approachable and helpful throughout my stay. He was there to look after u. Ms. Riya from the Front Office was equally warm, polite and welcoming. She was also courteous. Good hospitality is not just about facilities, it is about how you make your guests feel. The team at ibis Jaipur did that very well. Thank you to the entire team for a wonderful experience. I would definitely recommend ibis Jaipur and would be happy to stay here again.

Khamma Ghani Thank you so much for sharing such a wonderful and detailed review of your recent stay at ibis Jaipur. We are delighted to know that you had a comfortable and pleasant experience and that our team’s warm and courteous hospitality made your stay special. It is truly rewarding to hear that you appreciated the distinctive ibis experience and the service provided by our team. We are especially grateful for your kind words about Mr. Sudhir, Mr. Shubham, and Ms. Riya. We will certainly share your appreciation with them, as recognition from our guests is a great source of motivation for the entire team. Your beautiful observation that hospitality is about how we make our guests feel truly resonates with us. We are glad our team was able to make you feel welcomed and well cared for. Thank you for recommending ibis Jaipur. We look forward to welcoming you back soon and creating another memorable experience. Warm regards, Pankaj Jha General Manager

Customer review rating 5.0/5

Mayur C. Business - Confirmed reviews ALL

Very Nice Room as well as Bathroom.

Khamma Ghani! Thank you so much for your generous rating and for taking the time to share your experience at Ibis Jaipur City Centre. We’re truly delighted to know that you had a pleasant stay with us. it was our absolute pleasure to have hosted you. We hope to welcome you back for another memorable visit in the near future! Warm regards, Pankaj Jha General Manager

Customer review rating 4.5/5

Jyoti M. Business - Confirmed reviews ALL

Every thing was good but they need to work on there breakfast menu.

Khamma Ghani Thank you for sharing your feedback. We’re glad to know that you had an overall good experience with us. We have noted your suggestion regarding the breakfast menu and will certainly review the variety and options to make it more enjoyable for our guests. We look forward to welcoming you again and providing an even better experience. Warm regards, Pankaj Jha General Manager

Customer review rating 5.0/5

Saju V. Families - Confirmed reviews ALL

Very nice experience

Khamma Ghani! Thank you so much for your generous rating and for taking the time to share your experience at Ibis Jaipur City Centre. We’re truly delighted to know that you had a pleasant stay with us. it was our absolute pleasure to have hosted you. We hope to welcome you back for another memorable visit in the near future! Warm regards, Pankaj Jha General Manager

Customer review rating 3.0/5

Surendra K. Families - Confirmed reviews ALL

1. Slow housekeeping service- Bathroom lock not working, room service like water and cleaning moderate. puting single water bottle for double occupancy room. 2. high clorine level of pool 3. Restaurant: Slow service, lack of staff to address customer

Khamma Ghani Thank you for sharing your detailed feedback with us. We sincerely apologize for the inconvenience caused during your stay. We regret the delay in housekeeping services, the issue with the bathroom lock, and the inadequate replenishment of water for double occupancy. We have taken note of these concerns and will reinforce our room inspection and service standards with the concerned team. We also acknowledge your feedback regarding the pool chlorine level and will ensure that the water quality and chemical levels are monitored as per the required standards. Regarding the restaurant, we apologize for the slow service and the lack of staff availability. Your feedback will be shared with the Food & Beverage team to improve staffing, responsiveness, and service efficiency. We truly value your feedback and hope to have the opportunity to provide you with a much smoother and more comfortable experience on your next visit. Warm regards, Pankaj Jha General Manager

Customer review rating 3.5/5

Sayak B. Families - Confirmed reviews ALL

The breakfast was good - South Indian menu can be improved taste wise. Rooms are budget friendly but a bit congested washrooms - toiletries may be improved. Spa service is good. Swimming Pool area is a special attraction barring the pigeon impacts.

Khamma Ghani Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you enjoyed the breakfast, spa services, and especially our swimming pool area. We have noted your suggestions regarding the taste of the South Indian offerings, washroom space, and toiletries, and will share these with the concerned teams for improvement. We also appreciate you highlighting the pigeon-related concern around the pool area. We will review the available measures to maintain a cleaner and more comfortable poolside environment. Your feedback is valuable to us, and we look forward to welcoming you back for an improved experience. Warm regards, Pankaj Jha General Manager

Customer review rating 4.0/5

Anurag G. Friends - Confirmed reviews ALL

Small rooms. Swimming pool was a little dirty. Rest everything was fine.

Khamma Ghani, Greetings from Ibis Jaipur City Centre! Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time. We would love to see you returning to the hotel and give us an opportunity to make necessary amends. Kind Regards, Pankaj Jha General Manager

Customer review rating 3.5/5

Neerendra S. C. Couples - Confirmed reviews ALL

Disappointed with the room. It was bit smelly. Had asked the hotel staff twice for room freshener but the request was ignored on both occasions.

Khamma Ghani, Greetings from Ibis Jaipur City Centre! Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time. We would love to see you returning to the hotel and give us an opportunity to make necessary amends. Kind Regards, Pankaj Jha General Manager

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