Fairmont Beijing 5 stars

Customer review rating (ALL Rating) 4.4/5 117 reviews

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Description

Hotel extras

  • Centrally located Beijing hotel near the Silk Market and Ritan Park

  • A landmark with a rose gold façade and opulent, art-driven interiors

  • Premium international and Asian cuisine, including Beijing specialties

  • Multi-level spa with stunning city views and a glamorous indoor pool

Our accommodation(s)

Hotel location

Fairmont Beijing

8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang District
100022 BEIJING
China

GPS:39.905488, 116.45205

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  117 reviews

Customer review rating 5.0/5

Yu C. P. Couples - Confirmed reviews ALL

I always have great experience staying at the Fairmont doesn't matter which countries/ cities I visit. The Beijing location was exceptional as well, although the property is a bit old but Im still super impressed with the room. Their breakfast is exceptional with both Chinese and Western options. The hotel staff also helped us couriered our luggage to another hotel. The only one area I didnt get the same experience as other location was the welcome drink. The Beijing location had a specific drink menu for the welcome drink, the option was very limited whereas at other location, I was able to order a drink of my choice from the regular menu. Thank you

Dear Yu C. P., Thank you for sharing your positive experience at Fairmont Beijing. We are delighted to learn that you enjoyed your stay and found our service exceptional, along with the comfort of your room and the variety offered at breakfast. We appreciate your feedback regarding the welcome drink selection. We strive to provide a unique experience at each of our locations, and we understand that preferences may vary. Your comments will be taken into consideration as we continuously evaluate and enhance our offerings. Thank you once again for your valuable insights. We look forward to welcoming you back to Fairmont Beijing in the future. Best regards, Fairmont Beijing

Customer review rating 3.0/5

Koon L. J. S. Families - Confirmed reviews ALL

The room is not good enough, air conditioning is not cool.

Customer review rating 3.5/5

Kurniawan I. Business - Confirmed reviews ALL

Check in and out is speedy and efficient despite some language barrier. Hotel lounge staff is rushy and even overpour my tea. Front line Staff generally just want to get job done w/o hospitality at all. Saving grace is house keeping, those ladies are just lovely and try their best. Hope younger reception, lounge and breakfast staffs can learn from them.

Dear Kurniawan I., Thank you for sharing your feedback regarding your recent stay with us. While I am pleased to hear that you found the room to your liking and appreciated the efficiency of the check-in and check-out process, I regret that your experience with our staff did not meet your expectations. We value hospitality highly, and your comments regarding the lounge and front desk staff will be noted for further review. It is encouraging to know that our housekeeping team made a positive impression. Your insights are invaluable in helping us enhance our service. Best regards, Fairmont Beijing

Customer review rating 3.5/5

Edwin F. Families - Confirmed reviews ALL

I expected something different from the Fairmont, but the stay was something like I experience from Ibis. Quite disappointing, no help with the luggage even though they saw I was struggling with loading bags and indifferent staff. Issues with the bill as we decided to extend the stay and subsequently had two bookings. Had to point out issues in the room (light switches were malfunctioning), safety deposit box was not fixed in place and also malfunctioning, had to ask housekeeping to replace body cleanser and finally, inconsistent refills of nespresso capsules.

Customer review rating 3.0/5

Hoang A. N. Couples - Confirmed reviews ALL

the hotel is lovely with decent breakfast, however the gold lounge is subpar with no cocktail/mocktail menu during evening hours, and the bedroom is too cold as there's no heater.

Dear Hoang A. N., Thank you for your feedback. We appreciate your compliments about the hotel and breakfast. However, we regret to hear about the discomfort caused by the room temperature and the limitations in our lounge offerings. Your comments are noted for future considerations. Best Regards, Fairmont Beijing

Other web-users rate our hotel

  • 1,105 reviews 9.7/10 Location
  • 1,619 reviews 8.7/10 Room
  • 2,316 reviews 9.4/10 Service
  • 8 reviews 7.4/10 WiFi
  • 657 reviews 8.7/10 Comfort
  • 462 reviews 9.1/10 Cleanliness
  • 361 reviews 7.4/10 Breakfast
  • 269 reviews 7.2/10 Food

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