Fairmont Beijing 5 stars

Customer review rating (ALL Rating) 4.3/5 267 reviews

Fairmont Beijing - Image 1
Fairmont Beijing - Image 2
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8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang District, 100022 BEIJING, China

Description

Hotel extras

  • Centrally located Beijing hotel near the Silk Market and Ritan Park

  • A landmark with a rose gold façade and opulent, art-driven interiors

  • Premium international and Asian cuisine, including Beijing specialties

  • Multi-level spa with stunning city views and a glamorous indoor pool

Our accommodation(s)

Hotel location

Fairmont Beijing

8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang District
100022 BEIJING
China

GPS:39.905488, 116.45205

Telephone
Fax +86 10 8507 3999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  267 reviews

TripAdvisor Rating  5.0/5  4,074 reviews

professionalism and warmth service

Customer review rating 5.0/5

M. B. Friends - Confirmed reviews ALL

Dear Fairmont Team, I hope you're well. I want to thank you for the wonderful experience at Fairmont Beijing. Special thanks to Beata, Herro, Solar, and Allison for their exceptional service, especially Beata's helpfulness. Your team's professionalism and warmth made my stay memorable. Please extend my gratitude to them. Looking forward to returning and experiencing Fairmont's superb service again. Best regards, Mahan

A nice, familiar hotel with all the amenities

TripAdvisor rating 5.0/5

FashionSpeedTravel Friends getaway - TripAdvisor review

This is our go-to in Beijing- close to the palace, many temples, Tianamen square. Lots of restaurants in proximity, but if you don’t want to deal with the weather, great choices in house. The gym is fabulous and well equipped with free weights and Techno machines, with the best view from a high floor.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Luxury at a bargain price

TripAdvisor rating 5.0/5

MikaelTrivandrum Couples - TripAdvisor review

Can’t fault this hotel in any way, very classy and a five star experience all through. Helpful, English speaking front desk staff. Large rooms with all amenities. Nice buffet breakfast. Great swimming pool. Good location (we mostly went around by subway, convenient but crowded). Quite a bargain considering our low season rate through a booking site.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Didn’t Live Up to Fairmont Expectations

TripAdvisor rating 2.0/5

Highflier168 Couples - TripAdvisor review

There’s a few issues and no one was able to resolve it whilst we were there! We were booked in for 5 nights but only stayed 4 because our flight from Shanghai was cancelled although not the hotel’s fault. When we checked in the following day, we were made to feel like we were an inconvenience to them for being a day late!! The receptionist couldn’t find our booking even after I rung them to advise that I would be coming the next day once I knew our flight was cancelled! The 2 receptionists that checked us in especially the one assisting Beata was so arrogant and rudely commented, just book them in any available room!! Secondly, no one offered the assist helping our luggage’s to our room once we got our keys to the room! Thirdly we were advised that we were upgraded to Fairmont Gold room which entitled us the use of the Lounge! When we went in to visit the lounge, we were rudely stopped and were embarrassed by the check in staff as he said “Don’t you know you cannot use this lounge as you’re not worthy!” May be it’s his language but no screaming was necessary! Fourthly, our room !! Where do I start? The air conditioning was faulty and I reported it on the first night and was told to open the window as there’s nothing they can do!! I asked for our room to be changed to one that has a working air conditioning unit but was refused and was told the whole hotel air conditioning unit is not working properly! The housekeeping was a hit and miss!! Occasionally we will get teas and coffee but sometimes we had to even called to ask for towels……. The restaurant - Lunar 8 where we dined in one night as we have USD100 to spend! Food and service was again hit and missed! The prawns dish came burnt and when I requested for it to be changed, we were told sorry, there’s nothing wrong with that dish and it’s fine for us to eat! I have photos and can be provided if required Enough said!! Not using Fairmont again….!! So disappointed that it ruined our expectations!

Nice stay in Beijing

TripAdvisor rating 5.0/5

Mlle C Families - TripAdvisor review

We stayed 8 nights total with lounge access. The check-in process was remarkably efficient and attentive. Thanks to Ms Solar. The doormen were very polite and helpful (Tim and a tall young man with glasses). The rooms were spotless and comfortable. It was a total pleasure to stay at the Fairmont.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

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Other web-users rate our hotel

  • 1,515 reviews 9.6/10 Location
  • 2,314 reviews 8.3/10 Room
  • 3,299 reviews 9/10 Service
  • 917 reviews 8.4/10 Comfort
  • 709 reviews 8.6/10 Cleanliness
  • 654 reviews 7.1/10 Breakfast
  • 448 reviews 6.5/10 Food
  • 114 reviews 9.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.