Fairmont Beijing 5 stars

Customer review rating (ALL Rating) 4.4/5 120 reviews

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Description

Hotel extras

  • Centrally located Beijing hotel near the Silk Market and Ritan Park

  • A landmark with a rose gold façade and opulent, art-driven interiors

  • Premium international and Asian cuisine, including Beijing specialties

  • Multi-level spa with stunning city views and a glamorous indoor pool

Our accommodation(s)

Hotel location

Fairmont Beijing

8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang District
100022 BEIJING
China

GPS:39.905488, 116.45205

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  120 reviews

TripAdvisor Rating  4.9/5  5,090 reviews

My stay at the fairmont

TripAdvisor rating 5.0/5

Laura D TripAdvisor review

Lovely room, the most comfortable beds & pillows. Would stay again. Staff are very friendly and helpful. The pool area was lovely

My stay at the Fairmont

TripAdvisor rating 5.0/5

aidanmC2263CA TripAdvisor review

Room was amazing, very comfy bed and staff were great. Room was clean, bath was tremendous and great location for subway access

Customer review rating 5.0/5

Yu C. P. Couples - Confirmed reviews ALL

I always have great experience staying at the Fairmont doesn't matter which countries/ cities I visit. The Beijing location was exceptional as well, although the property is a bit old but Im still super impressed with the room. Their breakfast is exceptional with both Chinese and Western options. The hotel staff also helped us couriered our luggage to another hotel. The only one area I didnt get the same experience as other location was the welcome drink. The Beijing location had a specific drink menu for the welcome drink, the option was very limited whereas at other location, I was able to order a drink of my choice from the regular menu. Thank you

Dear Yu C. P., Thank you for sharing your positive experience at Fairmont Beijing. We are delighted to learn that you enjoyed your stay and found our service exceptional, along with the comfort of your room and the variety offered at breakfast. We appreciate your feedback regarding the welcome drink selection. We strive to provide a unique experience at each of our locations, and we understand that preferences may vary. Your comments will be taken into consideration as we continuously evaluate and enhance our offerings. Thank you once again for your valuable insights. We look forward to welcoming you back to Fairmont Beijing in the future. Best regards, Fairmont Beijing

Customer review rating 3.0/5

Koon L. J. S. Families - Confirmed reviews ALL

The room is not good enough, air conditioning is not cool.

Disappointment

TripAdvisor rating 1.0/5

Rodney SG O TripAdvisor review

As an Accor plus elite member, it was really a disappointment staying there. No upgrade, reason given was all rooms were fully booked. No lounge access, reason given was term and condition stated. Welcome drink, no red or white wine. Are you crazy, such a big hotel and you said don't have wine. Shame on you Fairmont Beijing. I was supposed to have another stay in the following week, but I cancelled it immediately. Good thing I have other better loyalty programs who honour their members way much better.

Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment you experienced during your recent stay with us. Regarding your room upgrade, our records indicate that the hotel was fully occupied during your visit, which unfortunately made it impossible to offer a complimentary upgrade. Concerning lounge access, as outlined in the Accor Live Limitless terms and conditions, lounge benefits are available to specific membership tiers. We regret that your current status does not include this privilege We would also like to address the welcome drink offering. Both red and white wine are indeed included among the welcome beverage selections. We are very sorry if this was not communicated or provided to you in a timely manner. Your comment has been shared with our Food & Beverage team for immediate review, and we will conduct an internal investigation to ensure such an oversight does not happen again. We truly value your loyalty as an Accor member and It would be our pleasure to welcome you back and restore your confidence in our service. Please feel free to contact our Guest Relations team directly should you wish to discuss your experience further. Warm regards, Guest Experience Director Faye

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Other web-users rate our hotel

  • 1,136 reviews 9.6/10 Location
  • 1,657 reviews 8.6/10 Room
  • 2,347 reviews 9.3/10 Service
  • 9 reviews 6/10 WiFi
  • 665 reviews 8.7/10 Comfort
  • 661 reviews 7.8/10 Amenities
  • 460 reviews 9.1/10 Cleanliness
  • 381 reviews 7.4/10 Breakfast

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