Fairmont Beijing 5 stars

Customer review rating (ALL Rating) 4.3/5 236 reviews

Fairmont Beijing - Image 1
Fairmont Beijing - Image 2
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8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang District, 100022 BEIJING, China

Description

Hotel extras

  • Centrally located Beijing hotel near the Silk Market and Ritan Park

  • A landmark with a rose gold façade and opulent, art-driven interiors

  • Premium international and Asian cuisine, including Beijing specialties

  • Multi-level spa with stunning city views and a glamorous indoor pool

Our accommodation(s)

Hotel location

Fairmont Beijing

8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang District
100022 BEIJING
China

GPS:39.905488, 116.45205

Telephone
Fax +86 10 8507 3999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  236 reviews

TripAdvisor Rating  4.8/5  4,392 reviews

Fairmont Brand never disappoints.

TripAdvisor rating 5.0/5

Jorge T Couples - TripAdvisor review

Absolutely loved my stay at Fairmont Beijing! It was a complete placer staying here. Booked a Fairmont Gold Room and was upgraded as an All Accor Plus Gold Member. The room was huge with a lovely massage chair in it! Fairmont Gold Team was amazing especially Jackson and Beata who were always ready to greet you with a genuine smile and kindness. Location fantastic just a block away from Metro Line 1. Will definitely come back when in Beijing. Loved it!

Thank you for choosing Fairmont Beijing and taking time to review our property on Booking.com. We are always committed of delivering service excellence for every single guest. Please rest assured that I already shared your feedback with all team members concerned. We hope on your next visit, your experience is flawless. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Faye

Another excellent visit to Fairmont Beijing

TripAdvisor rating 5.0/5

outofthelight Business - TripAdvisor review

I enjoyed a 2-day stay at Fairmont Beijing as the start of a longer business trip to China. I have stayed there twice before - both great experiences - but this time was even better. I had a large and very comfortable suite on the 23rd floor. They do not offer the newest or most modern hotel rooms in Beijing but they are very convenient, equipped with everything one could wish for - and housekeeping kept my room spotless during my whole stay. Much appreciated. One of the main reasons I like this hotel is their gym, which is large and very convenient. In addition to regular gym equipment, they also offer a nice yoga room. The service in their Fairmont Gold lounge on the 20th floor was exceptional - even better than last time. When I had colleagues over for a meeting, the lounge staff went out of their way to make sure everything went smooth. I would absolutely do this again - it was very convenient. My busiest day of meetings was the day I checked out and moved to another hotel booked by our Chinese partner. A big, big thank you to the Rooms Manager Journey, who facilitated my move in a truly exceptional manner. Outstanding service like this means I will come back to Fairmont Beijing also for the two last nights of my stay in China. Room for improvement? Not much this time - but as a non-meat eater the food in the Fairmont Gold lounge felt more meat-heavy this time than during my previous stays. I seem to remember some fish both for breakfast and evening canapees last time I stayed - but this time, there was mostly pork and duck on the menu. On the other hand, the omelette for breakfast (which I was not entirely happy with last time) was cooked to perfection this time :-)

Thank you for choosing Fairmont Beijing and taking time to review our property on Booking.com. We are always committed of delivering service excellence for every single guest. Please rest assured that I already shared your feedback with all team members concerned. We hope on your next visit, your experience is flawless. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Faye

Exceptional service but lacking atmosphere and charm

TripAdvisor rating 4.0/5

scott_inglis Couples - TripAdvisor review

Our stay at Fairmont Beijing was defined by exceptional service, from the warm welcome to the attentive door and reception staff, the hospitality was top-notch. The room was large, spacious, and well-equipped, with spectacular daily housekeeping that made our stay extra comfortable. The gym was well-equipped for both strength and cardio workouts, and the hotel also had a nice pool. Location-wise, it was convenient, just a five-minute walk to the metro, making it easy to explore the city. Breakfast, while decent, was a little underwhelming compared to other Fairmont properties. However, dinner at the hotel restaurant was of high quality and reasonably priced, which was a pleasant surprise. The biggest drawback was the lack of atmosphere. The hotel felt too quiet and didn’t have much charm, especially in the evenings. Additionally, for ALL members, the welcome drink selection was limited to tea and coffee, which fell short of expectations compared to other Accor Luxury properties. If the hotel offered more value for ALL members and the bar had more of a lively vibe, this would truly be an exceptional hotel.

Thank you for choosing Fairmont Beijing and taking time to review our property on Booking.com. We are always committed of delivering service excellence for every single guest. Please rest assured that I already shared your feedback with all team members concerned. We hope on your next visit, your experience is flawless. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Faye

旅行

TripAdvisor rating 4.0/5

王姗 王 TripAdvisor review

The king-size bed in the hotel room was huge, occupying a spacious 45 square meters, and extremely comfortable. During my second stay, I booked a suite which came with a cozy open-plan living room. Moreover, it offered a stunning view. I will definitely stay here again next time.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Disgusting treatment from an untrustworthy hotel

TripAdvisor rating 1.0/5

iTravelFurther TripAdvisor review

I made a prepaid package reservation with Expedia including flights from the UK, staying in a Gold Lounge access King Room, for 7 nights. I contacted the hotel to arrange an airport transfer and early check in which was no problem. Today, without any prior warning, the Fairmont Beijing has emailed me to say they are cancelling my booking because they have another function booked. No alternative options given. They have completely destroyed my package booking and I have had to cancel my original flights as well. No offer of compensation, no offer to book me into a hotel within the Accor group as a courtesy. Just cancelled without any customer care. I would strongly recommend that you DO NOT BOOK THIS HOTEL. They may cancel your booking without warning, and they will not help, support or advise you in any way. I would recommend better, more reliable 5 star hotels on the area such as The Four Seasons. Having spoken to them today about my experience with the Fairmont they have been truly helpful.

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Other web-users rate our hotel

  • 1,489 reviews 9.6/10 Location
  • 2,205 reviews 8.5/10 Room
  • 3,097 reviews 9.1/10 Service
  • 6 reviews 3.8/10 WiFi
  • 886 reviews 8.7/10 Comfort
  • 645 reviews 8.8/10 Cleanliness
  • 609 reviews 7.3/10 Breakfast
  • 418 reviews 6.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.